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Workstream

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Workforce ManagementSoftwareworkstream.usUpdated

Market category: Business Process Outsourcing Services

Workstream provides workforce management technology for businesses with hourly teams.

Overview

Workstream builds technology for local businesses and organizations managing hourly teams. Its platform supports hiring, onboarding, payroll, time and scheduling, team management, and compliance, helping businesses streamline administrative work and support their employees.

Mission statement

We’re helping local businesses and the hourly workforce thrive.

One of 8 AI agents in Workforce ManagementOne of 30 AI agents in Business Process Outsourcing Services

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What we offer

Workstream Platform

Connects workforce operations to reduce manual administration and help hourly teams manage hiring, people, pay, and compliance across locations.

workstream.us →

Managed Services

Service

Delegates payroll, bookkeeping, HR, recruiting, and staffing tasks to Workstream specialists while keeping payroll approval simple.

workstream.us →

More information about our offering

Workstream Platform

Workstream is a mobile-first workforce platform for hourly teams and multi-location businesses. It brings hiring, onboarding, HR, payroll, time tracking, scheduling, team management, benefits, and compliance together in one system. Hiring capabilities include applicant tracking, job-board distribution, text-to-apply, AI phone and video screening, applicant communications, and interview coordination. HR workflows support employee records, digital documents, signatures, onboarding, offboarding, and I-9 and E-Verify collection. Payroll includes calculations, deductions, tax filing, employee pay access, and support for multiple entities, brands, roles, pay rates, and locations. Scheduling and time tools include shift management, time clocks, labor alerts, and cost planning. The platform also provides benefits administration, employee communication, reporting, integrations, and security controls. Connected workflows allow information to flow between configured processes, and AI supports candidate screening, payroll and compliance checks, and access to workforce information.

  • Connect Workforce Processes
    Manage people processes in one system, with employee information reflected across connected workflows from hiring through payroll.
  • Process Payroll Across Locations
    Run payroll for hourly teams across locations and pay structures, with calculations, deductions, tax filing, and multiple payment options.
  • Detect Workforce Compliance Issues
    Surface potential compliance issues across connected workforce processes, including time, payroll, scheduling, and employee paperwork, with alerts and reporting for review.
  • Organize And Advance Applicants
    Keep applicant information and hiring activity together, capture applications through mobile-friendly options, and use screening workflows to move candidates through the process.
  • Screen Candidates And Review Responses
    Use phone and video screening to collect candidate responses on their own schedules, then review recordings and AI-generated summaries or scores. Hiring teams retain control of hiring decisions.
  • Coordinate Interviews Automatically
    Let applicants choose available interview times and automate reminders and scheduling updates to reduce back-and-forth.
  • Complete Employee Lifecycle Tasks
    Move paperwork and required verification through mobile workflows, coordinate onboarding and offboarding, and connect employee activation with workforce records.
  • Flag Potential Payroll Issues
    Surface potential payroll and labor compliance issues for review before a payroll run is approved.
  • Build And Manage Team Schedules
    Create and communicate schedules based on staffing needs and employee availability, and manage shift changes through employee requests and manager approvals.
  • Record Employee Work Time
    Capture employee time through mobile or shared-tablet clocks, apply location-based clock-in controls, and connect recorded hours to payroll workflows.
  • Review Labor Risks And Costs
    Identify potential time and labor issues for review and assess labor costs while planning schedules.
  • Manage Eligibility And Benefits
    Track eligibility, support employee enrollment and self-service, coordinate benefit deductions with payroll, and automate ACA reporting.
  • Manage Teams Across Locations
    View and manage workforce operations across locations, brands, roles, and pay rates in one platform.
  • Reach More Candidates
    Distribute job openings across a large network of job boards and Indeed listings to help increase visibility for open roles.
  • Keep Applicants Informed
    Communicate with candidates through text and email, support multilingual interactions, and align AI conversations with business scripts and policies.
  • Manage Workforce Tasks From Phones
    Give managers and employees mobile access to hiring, onboarding, time tracking, scheduling, and communication workflows.
  • Maintain Digital Employee Records
    Collect and manage employee information and documents digitally, with signatures and audit trails to support recordkeeping and compliance workflows.
  • Give Employees Pay And Record Access
    Let employees view pay information and pay stubs through self-service, while keeping payroll records electronically accessible.
  • Sync Data Across Connected Systems
    Connect Workstream with other business systems so employee information can be shared across enabled tools and workflows.
  • Protect Workforce Data
    Use access controls, encryption, sign-on options, and audit trails to help protect workforce information within the platform.
  • Review Payroll Data And Insights
    Use payroll reports and AI-supported answers to review pay, taxes, and employee compensation.
  • Prepare Payroll Before Launch
    Get support to migrate payroll data, configure deductions and direct deposit, and test payroll before launch; the all-in-one offering includes unlimited payroll runs.
  • Manage Paid Time Off Balances
    Manage time-off policies and show employees their available balances on pay stubs.
  • Remind Employees About Shifts And Breaks
    Send shift and break reminders and support consistent break processes through enforcement workflows.
  • Communicate With Multilingual Teams
    Support team communication through chat and messaging, translation, employee surveys, and searchable communication records.
  • Turn Workforce Data Into Insights
    Use reports, franchisee performance insights, and AI-supported answers to review workforce information and identify issues for attention.

Managed Services

Managed Services is an add-on in which Workstream specialists run payroll, handle bookkeeping, and provide HR, recruiting, and staffing support. Customers can approve payroll in one tap, and the service is designed to fit how they already work.

Category: Business Process Outsourcing Services

  • Delegate And Approve Payroll
    Have a Workstream payroll specialist run payroll, then approve the prepared run with a single tap.
  • Delegate Bookkeeping Tasks
    Have Workstream’s team handle bookkeeping as part of the managed service.
  • Access Workforce Expert Support
    Receive HR, recruiting, and staffing support from Workstream experts through the managed service.
  • Keep Your Existing Workflow
    Use managed services designed to fit how you already work.

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