WNS

Empowers finance leaders with AI-driven insights and streamlined processes.

Accelerate and streamline financial closing processes with WNS TRAC eClose.

Empower your decision-making with actionable insights through advanced analytics.

Enhances customer experience with AI-driven insights and integrated digital solutions.

Enhances data quality and governance through robust management solutions.

Capabilities for ensuring data quality, lineage, governance workflows and integration to support trusted analytics and regulatory compliance.

Products: Augmented Data Management and Data Governance

Platforms for data processing, visualization, predictive and prescriptive analytics that integrate with enterprise systems to generate operational and strategic insights.

Products: WNS Skense

Analytics-driven automation for finance functions including close automation, forecasting, working capital optimization, risk and audit analytics to improve accuracy and cycle time.

Products: Financial Intelligence-in-a-Box (FIAB), WNS TRAC eClose

Capabilities that optimize customer journeys and omnichannel interactions through agent assist, conversational interfaces, workforce oversight and integrated CX analytics.

Products: WNS EXPIRIUS

Financial Intelligence-in-a-Box (FIAB)

Financial Intelligence-in-a-Box (FIAB) is a finance and accounting intelligence platform that delivers analytics, automation and AI-powered capabilities to support closing, forecasting and decision-making across CFO functions.

• Reduces Invoice Errors
  Minimizes duplicate entries in financial records, enhancing accuracy and efficiency in invoice processing.
• Automates Workflows
  Integrates AI-driven processes to optimize finance operations, driving efficiency and accuracy.
• Improves Financial Planning
  Supports informed decision-making by forecasting market changes and financial trends.
• Strengthens Risk Management
  Provides critical insights for risk assessment, improving governance and compliance.
• Enhances Closing Efficiency
  Facilitates timely financial closings and ensures high accuracy through comprehensive analysis of journal entries.
• Enhances Cash Flow
  Assists organizations in managing and optimizing cash flow for better financial health.

WNS TRAC eClose

WNS TRAC eClose is a record-to-report close automation product designed to accelerate and streamline the financial closing process.

• Streamlines Financial Closures
  By automating repetitive tasks, WNS TRAC eClose minimizes human error and speeds up the financial closing timeline, allowing finance teams to focus on strategic initiatives.
• Improve Reporting Accuracy
  WNS TRAC eClose generates detailed reports that are essential for audits and monitoring financial performance, ensuring transparency and accountability.
• Gain Real-Time Insights
  With enhanced visibility throughout the financial close, decision-makers can swiftly address issues, ensuring timely completion and compliance.
• Seamless System Integration
  WNS TRAC eClose can seamlessly integrate with various accounting software, enhancing user experience and minimizing transition time for finance teams.

WNS Skense

WNS Skense is an analytics platform that enables data-driven insights through data processing, visualization and advanced analytics across business functions.

• Leverage Predictive Models
  Employ algorithms to anticipate future trends, helping businesses stay ahead of the competition by making proactive decisions.
• Enhance Data Handling Efficiency
  By automating data processing, WNS Skense reduces manual workload and accelerates insights generation, allowing businesses to make informed decisions swiftly.
• Visualize Complex Data Easily
  With user-friendly visuals and interactive dashboards, users can easily comprehend trends and insights, facilitating better decision-making.
• Unify Data Sources
  WNS Skense connects with various data sources including CRM and ERP systems, enabling a holistic overview and streamlined analytics processes.
• Tailor Analytics to Your Needs
  By customizing the platform to suit unique operational requirements, businesses can optimize user experiences and analytical outcomes.

WNS EXPIRIUS

WNS EXPIRIUS is a unique Customer Experience solution that integrates human-assisted design with AI-driven insights and strategies to create an enhanced digital customer experience, focusing on proactive, contextual interactions.

• Design Effective Contact Strategies
  Utilizes AI to understand and respond to customer intent, facilitating conversational interfaces throughout various channels.
• Empower Agents with Guidance
  Augments agent productivity through intelligent summaries of customer interactions.
• Enhance Workforce Engagement
  Integrates best-in-class practices for performance management, empowering businesses to optimize agent productivity.
• Enable Omni-Channel Access
  Supports business needs with 99.5% system uptime, enabling services anywhere, anytime.
• Provide Customer Insights
  Combines voice analytics and customer conversations to deliver actionable insights.
• Strengthen Remote Work Security
  Utilizes AI for improved security and compliance, ensuring operational integrity in remote settings.
• Personalize Customer Journeys
  Utilizes touchpoint data to tailor customer experiences in real-time, enhancing overall satisfaction.
• Instant Language Support
  Enables seamless communication through real-time translation backed by human oversight.

Augmented Data Management and Data Governance

Augmented data management and data governance capabilities that support data quality, governance workflows, and data lineage.

• Improves Data Accuracy
  By focusing on data quality, organizations can trust their data to drive decisions, enhancing overall operational efficiency.
• Streamlines Data Governance
  Automated workflows help ensure compliance and accountability, simplifying data governance tasks.
• Tracks Data Movement
  Understanding data lineage helps organizations manage and audit their data effectively, enhancing transparency.
• Enhances Analytical Insights
  This integration empowers organizations to leverage data for informed strategic decision-making and action.