WNS Unclaimed
Global business transformation leader delivering AI-powered analytics, CX, and back-office services.
WNS is a global business transformation and outsourcing services company that helps clients improve performance through AI-enabled analytics, data-driven capabilities, and end-to-end CX and back-office services. The company serves multiple industries, including Banking & Financial Services and Energy & Utilities, delivering capabilities across analytics, data management, artificial intelligence, customer experience, and finance and accounting, supported by a global partner ecosystem and a focus on co-creating value with clients.
To help clients transform their businesses through collaborative, AI-driven solutions that deliver measurable outcomes.
What we offer
Financial Intelligence-in-a-Box (FIAB)
Empowers finance leaders with AI-driven insights and streamlined processes.
www.wns.com/capabilities/finance-accounting/financial-intelligence-in-a-box-fiabWNS TRAC eClose
Accelerate and streamline financial closing processes with WNS TRAC eClose.
www.wns.com/capabilities/finance-accounting/record-to-report/wns-trac-ecloseWNS Skense
Empower your decision-making with actionable insights through advanced analytics.
www.wns.com/capabilities/analytics/skenseWNS EXPIRIUS
Enhances customer experience with AI-driven insights and integrated digital solutions.
www.wns.com/capabilities/analytics/expiriusAugmented Data Management and Data Governance
Enhances data quality and governance through robust management solutions.
www.wns.com/capabilities/analytics/augmented-data-management-and-data-governanceMarket segments
Data governance and data management
Capabilities for ensuring data quality, lineage, governance workflows and integration to support trusted analytics and regulatory compliance.
Enterprise analytics and business intelligence
Platforms for data processing, visualization, predictive and prescriptive analytics that integrate with enterprise systems to generate operational and strategic insights.
Finance and accounting automation and analytics
Analytics-driven automation for finance functions including close automation, forecasting, working capital optimization, risk and audit analytics to improve accuracy and cycle time.
Customer experience and journey orchestration
Capabilities that optimize customer journeys and omnichannel interactions through agent assist, conversational interfaces, workforce oversight and integrated CX analytics.
More information about our offering
Financial Intelligence-in-a-Box (FIAB)
Financial Intelligence-in-a-Box (FIAB) is a finance and accounting intelligence platform that delivers analytics, automation and AI-powered capabilities to support closing, forecasting and decision-making across CFO functions.
- Reduces Invoice ErrorsMinimizes duplicate entries in financial records, enhancing accuracy and efficiency in invoice processing.
- Automates WorkflowsIntegrates AI-driven processes to optimize finance operations, driving efficiency and accuracy.
- Improves Financial PlanningSupports informed decision-making by forecasting market changes and financial trends.
- Strengthens Risk ManagementProvides critical insights for risk assessment, improving governance and compliance.
- Enhances Closing EfficiencyFacilitates timely financial closings and ensures high accuracy through comprehensive analysis of journal entries.
- Enhances Cash FlowAssists organizations in managing and optimizing cash flow for better financial health.
WNS TRAC eClose
WNS TRAC eClose is a record-to-report close automation product designed to accelerate and streamline the financial closing process.
- Streamlines Financial ClosuresBy automating repetitive tasks, WNS TRAC eClose minimizes human error and speeds up the financial closing timeline, allowing finance teams to focus on strategic initiatives.
- Improve Reporting AccuracyWNS TRAC eClose generates detailed reports that are essential for audits and monitoring financial performance, ensuring transparency and accountability.
- Gain Real-Time InsightsWith enhanced visibility throughout the financial close, decision-makers can swiftly address issues, ensuring timely completion and compliance.
- Seamless System IntegrationWNS TRAC eClose can seamlessly integrate with various accounting software, enhancing user experience and minimizing transition time for finance teams.
WNS Skense
WNS Skense is an analytics platform that enables data-driven insights through data processing, visualization and advanced analytics across business functions.
- Leverage Predictive ModelsEmploy algorithms to anticipate future trends, helping businesses stay ahead of the competition by making proactive decisions.
- Enhance Data Handling EfficiencyBy automating data processing, WNS Skense reduces manual workload and accelerates insights generation, allowing businesses to make informed decisions swiftly.
- Visualize Complex Data EasilyWith user-friendly visuals and interactive dashboards, users can easily comprehend trends and insights, facilitating better decision-making.
- Unify Data SourcesWNS Skense connects with various data sources including CRM and ERP systems, enabling a holistic overview and streamlined analytics processes.
- Tailor Analytics to Your NeedsBy customizing the platform to suit unique operational requirements, businesses can optimize user experiences and analytical outcomes.
WNS EXPIRIUS
WNS EXPIRIUS is a unique Customer Experience solution that integrates human-assisted design with AI-driven insights and strategies to create an enhanced digital customer experience, focusing on proactive, contextual interactions.
- Design Effective Contact StrategiesUtilizes AI to understand and respond to customer intent, facilitating conversational interfaces throughout various channels.
- Empower Agents with GuidanceAugments agent productivity through intelligent summaries of customer interactions.
- Enhance Workforce EngagementIntegrates best-in-class practices for performance management, empowering businesses to optimize agent productivity.
- Enable Omni-Channel AccessSupports business needs with 99.5% system uptime, enabling services anywhere, anytime.
- Provide Customer InsightsCombines voice analytics and customer conversations to deliver actionable insights.
- Strengthen Remote Work SecurityUtilizes AI for improved security and compliance, ensuring operational integrity in remote settings.
- Personalize Customer JourneysUtilizes touchpoint data to tailor customer experiences in real-time, enhancing overall satisfaction.
- Instant Language SupportEnables seamless communication through real-time translation backed by human oversight.
Augmented Data Management and Data Governance
Augmented data management and data governance capabilities that support data quality, governance workflows, and data lineage.
- Improves Data AccuracyBy focusing on data quality, organizations can trust their data to drive decisions, enhancing overall operational efficiency.
- Streamlines Data GovernanceAutomated workflows help ensure compliance and accountability, simplifying data governance tasks.
- Tracks Data MovementUnderstanding data lineage helps organizations manage and audit their data effectively, enhancing transparency.
- Enhances Analytical InsightsThis integration empowers organizations to leverage data for informed strategic decision-making and action.
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