VocalLabs Unclaimed

VocalStack Voice provides a scalable voice AI platform for developers to rapidly deploy and manage voice solutions.

Integrate a trusted emergency response layer quickly and effectively.

AI-Powered Video KYC Solution Ensuring User Authenticity and Security.

Capabilities that support coordinated incident management, two‑way communications, audit trails, collaboration and predefined/ad‑hoc call‑outs to manage continuity and stakeholder communications during emergencies.

Services for onboarding and compliance that verify individuals and businesses globally using document capture, liveness checks, and biometric validation.

Backend infrastructure combining telephony, real-time speech-to-text and text-to-speech, LLM orchestration, multi-tenant and self-hosting options to support secure, low-latency voice applications for enterprises.

Partner-focused platform capabilities for agencies, BPOs, SaaS platforms, and telcos to brand, provision, isolate, secure, bill, and resell voice AI services across multiple clients.

VocalStack Voice

VocalStack Voice is VocalLabs' developer-focused voice AI infrastructure. It combines telephony provisioning and AI model hosting in one platform, enabling deployment from zero to thousands of concurrent calls in days, not months. It offers programmatic DID provisioning, edge-based media routing for real-time AI, HITL workflows, live context updates, and the option to host or connect your own models. With an API-first design, clean primitives, and robust documentation, it supports building and scaling voice AI apps quickly, while enabling brand control and security.

• Enable Rapid Deployment
  API-first design allows developers to integrate easily with intuitive endpoints for various functionalities, speeding up the development process.
• Support Growing Demand
  Effortlessly scale operations to meet demand fluctuations without additional infrastructure, facilitating business growth.
• Maintain High Standards
  Robust security measures protect sensitive data, ensuring compliance with industry standards and fostering trust.
• Programmatic Number Management
  Easily manage local and toll-free numbers with seamless API integration, simplifying the telephony setup process.
• Deliver Instant Audio Responses
  Fast audio processing ensures clear, immediate interactions, vital for effective voice AI applications.
• Achieve Crystal-clear Communication
  Advanced noise cancellation technology enables high-quality audio, improving user experience in various environments.
• Ensure Smooth Handovers
  Maintain high conversation quality by enabling immediate human intervention when necessary, preserving context and session details.
• Adapt in Real-time
  Dynamic updates to the agent's context enhance interaction quality, ensuring effective and compliant agent response.

Emergency SDK

An emergency-response SDK that platforms integrate in days, connecting users to live responders with real-time location and a full audit trail, plus white-label integration for brand consistency.

• Establish Immediate Communication
  Connect directly to emergency responders promptly, ensuring help is just a button press away.
• Ensure Compliance and Accountability
  Maintain complete logs for audits to meet regulatory requirements and enhance trust in emergency responses.
• Deliver Critical Information Immediately
  Provide responders with vital information quickly to enhance the quality of care.
• Customize Your Response Routing
  Enable tailored response paths based on user geography and situation, ensuring rapid and appropriate assistance.
• Track User Location Instantly
  Seamlessly provide precise user locations to responders for efficient and timely assistance.
• Maintain Brand Consistency
  Allow users to engage with emergency services through your branded interface, fostering trust and recognition.
• Safeguard User Data
  Adhere to strict data protection regulations, ensuring user privacy and trust.

Vocallabs Identity

Vocallabs Identity is an advanced video KYC solution that ensures user authenticity through an AI-driven video verification process. It addresses challenges such as regulatory compliance, fraud prevention, and data security, making it suitable for businesses seeking to enhance their customer interactions with reliable identity verification.

• Verifies User Identity Efficiently
  Offers a streamlined process for verifying user identity through advanced video technology, making compliance easy and effective for businesses.
• Stops Fraudulent Attempts
  Provides real-time fraud detection using advanced checks to ensure user authenticity and prevent synthetic identity attacks.
• Secures Sensitive Data
  Implements robust security protocols to safeguard confidential information crucial for compliance and user trust.
• Ensures Full Compliance
  Automates compliance checks to maintain necessary records, thereby minimizing the risk of non-compliance across operations.
• Easily Integrates with Existing Systems
  Facilitates swift integration into current workflows through a comprehensive SDK, enhancing operational efficiency.
• Streamlines Verification Processes
  Offers a complete verification journey ensuring user identity through extensive security checks and validations.