UMUniversity of Southern Maine logo

University of Southern Maine

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usm.maine.eduPortland, Maine, United States

USM is a public university delivering accessible undergraduate and graduate programs across multiple campuses with a focus on equity, community impact, and student success.

Overview

University of Southern Maine (USM) is a public university that offers a wide spectrum of undergraduate, graduate, online, and continuing education programs. It serves a diverse student body and community partners, with a focus on equity, access, and student success. USM emphasizes hands-on learning, research, and mentorship across disciplines, supported by strong student services, libraries, career development resources, and experiential opportunities such as undergraduate and graduate research programs. The university collaborates with local communities to foster innovation, cultural engagement, and lifelong learning while providing affordable pathways to degree completion.

Mission statement

Committed to equity and excellence, the University of Southern Maine advances a culture of inquiry and belonging in which research, creativity, and innovation accelerate transformational development in our students, on our campuses, and in our communities.

What we offer

University Store

Shop for USM merchandise and textbooks through the virtual University Store.

usm.maine.edu/university-store/

University Library

Service

Supports academic success with extensive resources for research and learning.

usm.maine.edu/library/

Learning Commons

Service

Supports students with tutoring, technology assistance, and collaborative learning spaces.

usm.maine.edu/learning-commons/

Career Hub

Connects students with employers through comprehensive career services and events.

usm.maine.edu/career-employment-hub

Office of Admissions

Service

Facilitates admissions processes and campus engagement for prospective students.

usm.maine.edu/office-of-admissions/

Registration and Scheduling Services

Service

Streamline your academic journey with efficient registration and scheduling services.

usm.maine.edu/registration-scheduling-services/

Certificate Programs

Service

Enhance your career or academic path with targeted certificate programs.

usm.maine.edu/office-of-admissions/apply/certificate-program/

Professional Development Programs

Service

Enhance your skills and career prospects with flexible learning tailored to professional growth.

usm.maine.edu/professional-development-programs/

Information Technology

Service

Comprehensive IT support solutions for students and staff at USM.

usm.maine.edu/information-technology/

Parking Services

Service

Enjoy convenient and accessible parking options across multiple USM campuses.

usm.maine.edu/parking-services/

Counseling Services

Service

Provides mental health support through various counseling services and resources for students.

usm.maine.edu/counseling-services/

Student Financial Services

Service

Provides comprehensive financial assistance and guidance for students to ensure an affordable education.

usm.maine.edu/student-financial-services/

Market segments

Market size by segment

Growth potential (CAGR)

Career services and employer engagement

3 Billion USD6% CAGR

Services that prepare students for employment and connect them with employers via coaching, job and internship search support, on-campus recruiting, and employer partnership programs.

Continuing education and workforce development

250 Billion USD6.2% CAGR

Programs and services that provide upskilling, industry-recognized certifications, employer-customized training, and flexible delivery for adult learners and corporate partners.

Student counseling and mental health services

2.5 Billion USD7.5% CAGR

Short-term counseling, assessments, and in-person or telehealth therapy to support student mental health and wellbeing.

Academic support and tutoring centers

67 Billion USD7.5% CAGR

Integrated library, testing, tutoring, study spaces, and printing services that support student academic success.

Student information systems

16 Billion USD15% CAGR

Student records, advising, student financials and student experience capabilities for higher education administration and student lifecycle management.

More information about our offering

University Store

The University Store offers USM-branded merchandise online and textbooks through USM’s official bookstore, including a virtual bookstore and textbook buyback. It provides online shopping for official USM items and course materials.

  • Access Exclusive USM Merchandise
    Browse a wide range of USM-branded clothing, accessories, and gifts available for online purchase, showcasing local creativity.
  • Sell Textbooks Easily
    Students can sell their used textbooks back to the university via eCampus, providing a convenient way to earn back money.
  • Order Course Materials Online
    Students can easily find and order required textbooks for their courses, choosing between physical and digital formats.

University Library

The University Library provides access to databases, research guides, interlibrary loan, course reserves, and other library services to support teaching, learning and research at USM.

  • Utilize Comprehensive Research Tools
    Students can utilize a wide range of databases and tailored research guides to enhance their academic work and effectively navigate research topics.
  • Access Class Materials Easily
    Students can readily access required coursework materials through course reserves and request additional resources from other libraries via interlibrary loan, ensuring they have what they need for their studies.
  • Receive Tailored Academic Support
    Students can receive personalized assistance through tutoring and writing help, enhancing their academic performance and writing skills.
  • Easily Navigate Library Resources
    The Library Services Portal offers a user-friendly platform to locate and access various library resources, ensuring students can efficiently find what they need.
  • Find Comfortable Study Areas
    Students can benefit from dedicated study spaces, allowing them to focus on their studies in a conducive environment.

Learning Commons

The Learning Commons provides tutoring, academic coaching, technology assistance, and writing and research support, plus study spaces and printers to support student learning.

  • Enhances Understanding
    Subject-based tutoring helps students grasp complex topics through personalized instruction, improving overall academic performance.
  • Improves Writing Skills
    Writing assistance provides expert feedback and strategies, helping students enhance their writing clarity and effectiveness.
  • Enhances Research Skills
    Research assistance aids students in navigating resources and designing research projects, fostering critical thinking and inquiry.
  • Builds Effective Study Habits
    Academic coaching helps develop personalized study strategies, promoting academic success through tailored support.
  • Facilitates Tech Use
    Technology assistance enables students to effectively use digital resources and tools essential for their coursework.
  • Provides Essential Resources
    Access to study spaces, computers, and printers allows students to work efficiently and collaboratively.
  • Enhances Academic Performance
    Study skills programs equip students with effective techniques for managing their time and succeeding in examinations.
  • Encourages Peer Learning
    The Learning Assistant Program fosters collaboration among peers, enhancing understanding through shared knowledge.

Career Hub

Career Hub provides a comprehensive set of career and employment services, including on-campus events and resources for resume writing, job searching, and interview preparation, connecting students with employers.

  • Access Job Opportunities
    Gain access to a variety of job listings, enabling students to find suitable employment opportunities ensuring their career growth.
  • Participate in Career Events
    Engage in events that facilitate interactions between students and potential employers, expanding job search opportunities.
  • Improve Job Application Skills
    Receive expert guidance on how to enhance resumes and interview techniques, boosting chances of job placement.
  • Attend Interactive Workshops
    Participate in workshops designed to improve professional skills and prepare students for the workforce.
  • Network with Professionals
    Build relationships with professionals in the field, which can lead to mentorship and job referrals.

Office of Admissions

The Office of Admissions oversees undergraduate and graduate admissions, provides information, and coordinates campus visits, events, and experiences for prospective students and families.

  • Streamline Undergraduate Admissions
    Offers comprehensive resources and support for undergraduate admissions tailored to ensure prospective students can apply easily.
  • Facilitate Graduate Admissions
    Provides essential information for prospective graduate students, helping them navigate the admission process.
  • Support International Applicants
    Guides international students through unique application requirements and resources available to them.
  • Organize Campus Visits
    Hosts engaging events and tours, providing prospective students a chance to experience campus life firsthand.
  • Reduce Tuition Costs
    Enables eligible students from New England to benefit from lower tuition rates at USM.

Registration and Scheduling Services

Registration and Scheduling Services coordinates course enrollment, course search, catalogs, and related student services, including transcript requests and policy guidance.

  • Register For Courses Easily
    Complete your course registration seamlessly each term through our streamlined process.
  • Search For Courses Online
    Utilize a user-friendly interface to find courses that fit your academic plan.
  • Access Comprehensive Catalogs
    Easily refer to detailed information on courses and programs offered at USM.
  • Request Official Transcripts
    Access quick and secure options to request your academic transcripts anytime.
  • View Final Exam Schedule
    Stay informed about when and where your final exams will occur each term.
  • Obtain Enrollment Verification
    Get trusted documentation confirming your enrollment status for various purposes.

Certificate Programs

USM offers certificate programs designed to build focused knowledge and credentials for career advancement or further study.

  • Gain Relevant Skills
    Learn from experienced faculty and industry professionals to develop practical skills and knowledge that are directly applicable to the job market.
  • Adapt Learning To Your Schedule
    Study at your own pace and balance personal commitments with academic goals through convenient online or on-campus classes.
  • Achieve Advanced Credentials
    Designed for individuals who have completed a bachelor's degree, these programs focus on enhancing career prospects and expertise in specialized fields.
  • Earn Recognized Credentials
    These certificates provide practical skills and knowledge applicable in various industries, ideal for students pursuing additional qualifications.

Professional Development Programs

Professional Development Programs (PDP) supports upskilling and reskilling with a catalog of courses, including online options, self-paced formats, CEUs, badges, and discounts.

  • Study at Your Pace
    Flexibly learn at your own rhythm with self-paced courses that fit your schedule.
  • Explore Diverse Courses
    Choose from a wide variety of courses designed for professional development across different fields.
  • Create Your Pathway
    Tailor your education to meet specific career goals with a custom skills-based certificate.
  • Earn CEUs
    Track your professional growth with recognized CEUs for completed courses.
  • Receive Badges
    Earn digital badges for completed courses, showcasing your achievements and skills.

Information Technology

USM Information Technology provides IT support services through units like the Technology Support Center, Help Desk, Desktop and Media Services, plus access to the MyUSM portal and IT resources.

  • Get Dedicated IT Assistance
    The Help Desk assists students and faculty with technology-related issues, ensuring swift resolution to IT challenges.
  • Access Multiple Platforms Seamlessly
    The MyUSM portal simplifies access to essential university services, streamlining user experience and efficiency.
  • Utilize Comprehensive IT Resources
    Students and staff can leverage various technology tools and resources to enhance their academic and professional activities.
  • Stay Informed About IT Outages
    The service status page provides real-time information about IT services, helping users stay updated on system availability.
  • Receive Technology Guidance
    The Technology Support Center offers guidance on using university technologies effectively, empowering staff and students.

Parking Services

Parking Services provides campus parking information across USM’s campuses, including rates, permits, options, and maps to navigate parking on campus.

  • Access Details
    Learn how to obtain parking permits and understand the access rules for specific areas on campus.
  • Understand Costs
    Explore detailed information about costs associated with parking to choose the best option for your needs.
  • Navigate Easily
    Access quick information to find the nearest parking spots and receive alerts about any changes.
  • Plan Ahead
    Reserve your parking in advance for events to ensure a hassle-free experience.
  • Explore Alternatives
    Find out about public transit, cycling, and other options to easily reach campus.

Counseling Services

University Counseling Services offers urgent counseling, ongoing appointments, psychoeducational groups, outreach, prevention and ScreenU for assessing risk of misuse, to support student mental health.

  • Access Immediate Support
    Students can receive timely assistance and urgent counseling sessions at multiple campus locations.
  • Schedule Regular Sessions
    Students can schedule consistent appointments for continuous support and guidance.
  • Enhance Learning and Support
    Provides a variety of workshops designed to educate and support students on mental health topics.
  • Promote Mental Health Awareness
    Outreach programs aimed at educating the campus community on mental health issues and reducing stigma.
  • Assess Substance Misuse Risk
    ScreenU allows students to evaluate their risk for substance misuse in a confidential setting.

Student Financial Services

Student Financial Services centrally manages financial aid, billing, scholarships, and related resources, helping students understand costs and payments.

  • Navigate Financial Aid
    Support students in understanding and applying for financial aid opportunities, ensuring they can afford their education.
  • Estimate Costs Easily
    Provide a tool for prospective students to estimate their tuition and costs based on personal circumstances.
  • Process Payments Efficiently
    Streamline payment processes to help students manage their financial accounts easily.
  • Access Financial Resources
    Offer a variety of scholarships and resources to help students finance their education successfully.

References

Methodology and sourcing behind the market figures shown above.

Career services and employer engagement

Estimate uses the provided search results (GMAC, Business U/CRC, AdvanceCTE, NACE) plus reasonable assumptions. Search results highlight weak employer engagement (Business U: ~3% of employers engaged) and expanding initiatives (GMAC, AdvanceCTE, NACE) indicating upside. Assumptions: ~4,000 U.S. postsecondary institutions with career centers (average institutional career-services/employer-engagement spend ~$100–200K → ~$0.6B), employer campus recruiting/internship/sponsorship spend (~$1.5B), and vendor/platform/third-party services (career platforms, recruiting events, training) and professional services (~$0.9B). Combined US market ≈ $3.0B. Growth potential (CAGR ~6%) reflects increasing digital platform adoption, employer demand for talent pipelines, workforce-development initiatives (e.g., Strong Workforce, New Skills), and persistent gaps in employer engagement (large untapped employer pool), supporting moderate annual growth.

Continuing education and workforce development

Estimate based on broad-market reports in the search results that define “continuing education” broadly (including workforce upskilling and professional development). MarketTrendsAnalysis reports a global continuing-education market of ~USD 250B (2024) with ~6.2% CAGR; U.S.-level reports (ResearchAndMarkets/Arizton) show a large U.S. CE market (~USD 66.9B in 2024) growing ~6.2% to 2030. Specialist segments (B2B, corporate training) are smaller (USD ~6–7B) but project higher CAGRs (~8%+), indicating variation by subsegment. I adopt the MarketTrendsAnalysis global figure as the primary size and a ~6.2% CAGR consistent with multiple sources, noting narrower B2B estimates that imply higher growth for employer-aligned offerings.

Student counseling and mental health services

Primary market-size estimate drawn from a market report summary projecting the global school psychological counseling services market at USD 2.5B in 2024 with a 7.5% CAGR. Growth potential is supported by empirical trends showing rapidly rising student utilization of campus mental health services (treatment rates rose from 19% to 34% between 2007–2017) and workforce shortages/access pressures (large populations in mental health professional shortage areas), which sustain demand for in-person and telehealth student counseling.

Academic support and tutoring centers

Estimated global market size for academic support and tutoring centers derived from private tutoring market figures in the search results. FNFR and other reports place the global private tutoring market at roughly $96–$123B in 2023–2024; FNFR notes the academic tutoring segment is ~69.3% of total revenue. Applying that academic share to a conservative total (~96.75B) yields ~USD 67B. Growth potential (CAGR ~7.5%) is a conservative midpoint of reported CAGR ranges (≈7.2%–9%).

Student information systems

Multiple market reports in the search results show 2024–2026 market size estimates ranging from about USD 9.6B to USD 17.9B (most cluster ~12–17B) and forecast CAGRs between ~12% and 16%. I selected a mid-point current-market estimate (~USD 16B) and a consensus CAGR (~15%) based on the larger industry reports (MarketsandMarkets, Fortune Business Insights) and corroborating forecasts (Technavio/Databridge/MarketDataForecast).

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