TPx

Keep technology performing, secure, and aligned with evolving business needs while easing IT management and supporting predictable costs.

Clarify security risks and compliance needs, prioritize improvements, and build a tailored plan to strengthen your cybersecurity foundation.

Launch and adopt technology faster while keeping business operations and other important initiatives moving.

Improve network performance, visibility, reliability, and secure access while reducing the operational burden on internal IT teams.

Protect business systems and data, reduce security risks, and support compliance with tailored services and expert guidance.

Unify secure cloud communications and collaboration tools so teams can connect and work productively from anywhere.

Understand IT risks and priorities with a fast, private assessment and clear next steps, without making a commitment.

Managed IT Services

TPx Managed IT Services provide expert support to help businesses keep technology aligned as demands evolve. The service includes endpoint management, managed Microsoft 365, backup and disaster recovery, and enterprise internet connectivity. Proactive maintenance helps optimize performance, while predictable budgeting supports IT cost control. The service also includes network security and responsive expert support.

Category: Managed IT Services

• Get Expert Support Around The Clock
  Access responsive expert support 24/7/365 when assistance is needed.
• Keep Endpoints Healthy And Updated
  Monitor devices, manage patches, and address endpoint issues before they disrupt users or business operations.
• Secure And Optimize Microsoft 365
  Get managed support to help maintain Microsoft 365 security and performance while making the tools easier to manage.
• Protect Data And Support Recovery
  Protect business systems and data and support recovery after disruption through backup and disaster recovery services.
• Optimize IT Performance
  Maintain technology performance to help support day-to-day business operations.
• Protect Networks From Threats
  Use boosted network security to help protect business systems from threats.
• Keep Your Business Connected
  Use enterprise internet connectivity to support reliable connections for business operations.
• Plan And Control IT Costs
  Support cost control and plan technology spending with predictable IT budgeting.

Security Advisory Services

TPx provides tailored cybersecurity consulting and assessments to evaluate security posture, vulnerabilities, network and wireless security, and compliance risks. Experts provide actionable insights, prioritized recommendations, and planning support. Services include cybersecurity compliance management, compliance gap assessments, vulnerability and penetration scanning, dark web monitoring, network and wireless security assessments, PCI ASV scans, Microsoft 365 security assessments, AI readiness advisory, audit and cyber insurance preparation, and customized security engagements. Advisory work draws on security best practices and standards including CISSP domains, NIST, and the ISO 27000 series.

Category: Cybersecurity Consulting

• Build A Strategy For Your Environment
  Receive tailored security guidance to determine priorities and plan improvements for your organization.
• Identify And Test Network Vulnerabilities
  Find weaknesses across connected devices and understand the potential impact of exploiting them.
• Manage Compliance With Ongoing Oversight
  Maintain compliance oversight through assessments, scheduled reviews, ongoing monitoring, and analytics.
• Identify And Prioritize Compliance Gaps
  Understand gaps against selected standards and use prioritized recommendations to guide security improvements and compliance efforts.
• Detect Exposed Company Information
  Monitor for exposed or traded company information and alert teams so they can act to secure affected accounts.
• Strengthen Network Security Architecture
  Use actionable recommendations informed by an assessment of network architecture and security to guide improvements.
• Support PCI DSS Compliance
  Use quarterly external scans to identify weaknesses, support PCI DSS compliance, and help protect cardholder data.
• Identify High-Risk Wireless Configurations
  Understand wireless configuration risks and focus improvements on areas most likely to contribute to incidents or breaches.
• Identify Microsoft 365 Security Gaps
  Evaluate key Microsoft 365 security areas to identify vulnerabilities and guide improvements.
• Prepare For Secure AI Adoption
  Identify readiness gaps and establish a secure, well-governed foundation for adopting AI tools.
• Access Tailored Security Expertise
  Get advisory support shaped around your security requirements and the expertise needed to address them.
• Prepare For Audits And Insurance Requirements
  Get expert support to prepare for audits and address cyber insurance prerequisites.

Professional implementation services

TPx professional implementation services help organizations launch and adopt new technology through specialist-led consulting, deployment, and IT project implementation. The service is designed to help businesses deploy efficiently, keep operations running smoothly, and avoid interrupting important initiatives. TPx reports 92% customer satisfaction for its implementation team.

• Launch And Adopt Technology Faster
  Get specialist-led implementation to launch and adopt new technology.
• Keep Operations Running Smoothly
  Minimize disruption so customers can continue operations and maintain momentum on other initiatives during deployment.
• Rely On Deployment Specialists
  Access implementation expertise for technology launches and IT projects.
• Choose A Highly Rated Team
  TPx reports 92% customer satisfaction for its implementation team.

Managed Networking

TPx designs, deploys, monitors, and supports network environments by bringing together connectivity, branch networking, secure access, and ongoing operational oversight. Managed SASE provides cloud-delivered security and connectivity as part of its networking solutions. The service can work with existing carriers, equipment, and technology providers and supports organizations from a handful of sites to thousands of locations.

• Maintain Network Performance
  Rely on ongoing oversight and support to maintain network performance and respond to changing operational needs.
• Connect Locations Consistently
  Support consistent connectivity, performance, and visibility across distributed locations.
• Keep Users And Applications Connected
  Combine connectivity options suited to your environment to help users and applications stay connected across locations.
• Secure Access From Anywhere
  Support secure access to applications and resources through cloud-delivered security and connectivity managed by TPx.
• Build A Network That Fits
  Get network design and deployment tailored to your environment and operational requirements.
• Improve Network Visibility
  Gain visibility into network environments to support performance, responsiveness, and operational control.
• Reduce Internal IT Workload
  Offload network-related coordination and ongoing operational tasks so internal IT teams can focus on other priorities.
• Manage Network Changes
  Plan network improvements over time without requiring a full network replacement at the outset.
• Coordinate Existing Providers
  Coordinate network operations with existing carriers and providers while identifying opportunities for improvement.

Cybersecurity Solutions

TPx provides tailored cybersecurity solutions and managed services to protect business infrastructure, users, and data. Services include managed firewalls and endpoint security, threat detection and response, security awareness training, backup and disaster recovery, compliance support, and security assessments. Delivery can be fully managed, co-managed with an internal IT team, or advisory-led. TPx supports organizations with risk assessments, real-time detection, rapid response, and 24/7/365 expert escalation. Its advisory services include compliance management and assessments, vulnerability and penetration scanning, dark web monitoring, network and wireless assessments, PCI ASV scans, Microsoft 365 security assessments, AI readiness advisory, and customized security engagements.

• Respond To Threats Quickly
  Support ongoing protection with real-time threat detection, rapid response, and expert escalation around the clock.
• Protect Your Unique Environment
  Receive security services designed for your infrastructure, risks, and goals.
• Support Your Compliance Program
  Align cybersecurity programs with relevant requirements, assess gaps, and maintain ongoing oversight.
• Identify Security Gaps
  Assess security maturity, networks, wireless environments, Microsoft 365 settings, and external-facing systems to uncover weaknesses and guide next steps.
• Filter Network Threats
  Protect the network perimeter with threat filtering and traffic control supported by ongoing expert management and monitoring.
• Detect And Contain Endpoint Threats
  Improve visibility into endpoint threats and support faster response and containment with managed protection.
• Build Employee Security Awareness
  Train employees to recognize phishing and other cyber threats through interactive learning and simulations.
• Choose Your Service Model
  Select fully managed support, collaboration with your internal IT team, or advisory-led guidance.
• Report And Validate Suspicious Emails
  Let employees report suspicious messages and validate reported email threats directly through Microsoft 365.
• Recover Data After Disruption
  Restore systems and data after cyberattacks, outages, or accidental loss using cloud-to-cloud or hybrid backup options.
• Detect Exposed Company Data
  Monitor for exposed or traded sensitive information so affected accounts can be secured.
• Keep Endpoints Updated
  Monitor devices, manage patching, and address endpoint issues before they disrupt users or business operations.
• Secure Access From Anywhere
  Support secure access to business resources from anywhere with managed, cloud-delivered security and connectivity.
• Prepare For Cyber Incidents
  Develop custom response playbooks to prepare for cyber incidents and guide response.
• Block Known Malicious Sites
  Block network access to known malicious websites.

Collaboration Solutions

TPx Collaboration Solutions bring secure, cloud-based voice, video, messaging, and productivity tools together. Options include managed Microsoft 365, Webex, Microsoft Teams, contact center, SIP trunking, digital POTS, virtual fax, audio conferencing, business phones, and messaging services. TPx supports integration with existing systems, managed migrations, expert onboarding, and ongoing support to help businesses deploy and manage collaboration technology.

• Unify Voice And Collaboration
  Bring business voice and collaboration tools together through integrated solutions from one provider.
• Simplify Deployment And Ongoing Management
  Get expert help with deployment, onboarding, migration, training, and ongoing support, including integration with legacy systems.
• Connect Teams Across Devices
  Give teams access to messaging, video meetings, and voice calling across devices and locations.
• Manage Secure Productivity Apps
  Use Microsoft 365 productivity and collaboration apps with TPx support, security, licensing expertise, onboarding, and management.
• Extend Teams Into Business Calling
  Use Microsoft Teams as a full-featured business phone system without a Microsoft calling plan.
• Support Omnichannel Customer Engagement
  Manage customer engagement through a cloud-based contact center with omnichannel support, reporting, CRM integration, and inbound call distribution.
• Modernize Voice While Keeping PBX Hardware
  Retain existing PBX hardware while adding cloud-based voice capabilities and migrating at a flexible pace.
• Share Messages And Files Securely
  Exchange messages and share files one-to-one or in groups with people inside or outside the organization.
• Combine Messaging, Meetings, And Calling
  Bring messaging, video meetings, and enterprise VoIP together in one application.
• Route And Manage Inbound Calls
  Route calls to agents, manage queues, and review basic analytics with a voice-only call center designed for smaller teams.
• Replace Analog Lines With Digital Service
  Keep legacy devices connected using a VoIP-based digital alternative with LTE failover.
• Host Calls Without Scheduling
  Start or join audio conferences by dialing in and entering a conference ID, without advance scheduling.
• Protect Collaboration And Communications
  Use collaboration tools with secure setup and access; TPx describes its cloud communications as offering enterprise-grade security and end-to-end encryption.
• Send And Receive Faxes Digitally
  Send and receive faxes through email or a web portal instead of using physical fax machines.
• Equip Teams With Cloud-Enabled Phones
  Provide teams with business phones designed for reliable calling and integration across work environments.
• Access Support Around The Clock
  Get expert support for collaboration solutions at any time, with service available 24/7/365.

IT Checkup

The IT Checkup is a fast, private assessment of IT infrastructure, security, and strategy. In minutes, it provides a 100-point score, key insights, and clear next steps to help organizations understand their technology and potential risks. The assessment is described as secure and requires no commitment.

• Assess Your IT Environment
  Get a clearer picture of infrastructure, security, and strategy, including potential areas of risk.
• Get A Clear IT Score
  Receive a 100-point score and key insights to understand your current IT environment.
• Identify Your Next Steps
  Use clear next steps to understand what to address and how to move forward.
• Get Insights In Minutes
  Complete the assessment in a few minutes and receive a score, insights, and next steps quickly.
• Complete A Secure Assessment
  Review your IT environment through an assessment described as private and completely secure.
• Explore Your IT With No Commitment
  Get a picture of your IT environment and potential risks without committing to a service.