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Thumbtack, Inc.

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Marketplace Platformswww.thumbtack.comUpdated

Thumbtack is a technology marketplace that connects homeowners with local service professionals to complete home projects.

Overview

Thumbtack, Inc. is a technology marketplace that helps homeowners and local service professionals connect to complete home projects of all sizes. The platform enables homeowners to find, compare, and hire professionals for small fixes, routine maintenance, and major improvements across hundreds of categories, supporting millions of projects nationwide. It emphasizes safety, transparency, and accountability through reviews, the Thumbtack Guarantee, and safety resources for both customers and pros.

Mission statement

To help homeowners confidently care for and improve their homes by connecting them with trusted local service professionals.

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Market segments

Home services marketplace

Platforms that connect homeowners with local service professionals to discover, compare, and hire for home improvement, maintenance, and repair projects.

Lead generation for local professionals

Services that generate, qualify, and deliver customer leads to local service providers, optimizing conversion to booked jobs and revenue.

Reputation and trust management

Capabilities that collect and display customer reviews, manage guarantees and safety resources, and surface trust signals to increase consumer confidence and reduce booking friction.

Service matching and quoting

Systems that match project requests to qualified professionals and provide cost estimates, scope guidance, and bid management to accelerate hiring decisions.

Sources

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