Thoughtworks

Accelerate software modernization and AI integration with AI/works’ comprehensive platform.

Manage and optimize your autonomous AI agents with Agent/works’ governance and operational excellence.

Transform legacy systems into AI-ready platforms for enhanced scalability and efficiency.

Transform legacy systems into scalable cloud-native platforms with minimal risk.

Optimize IT costs and enhance customer service with AI-driven managed services.

Transform your data landscape to enable AI-driven decision making and scalable operations.

Accelerate innovation and minimize risk with rapid product development and prototype validation.

Transform customer interactions into valuable experiences through innovative designs and strategic execution.

Enhance software delivery efficiency and quality through strategic engineering services.

Global Enterprise Digital Transformation Leaders

Global enterprises pursuing end-to-end modernization and AI-enabled transformation.

Geography: North America, Europe, Asia-Pacific

How we help: Enterprise modernization through AI-enabled platforms and scalable delivery for global organizations.

Financial Services Modernization Leaders

Banks, insurers, and fintechs seeking modern payments and data-driven ops.

Geography: North America, Europe, APAC

How we help: Payments modernization enabled by integrated data platforms and AI-powered capabilities.

Public Sector And Government Digital Transformation

Public sector agencies seeking citizen-centric, data-driven modernization.

Geography: North America, Europe, APAC

How we help: Citizen-centric digital modernization supported by data-driven platforms and secure cloud adoption.

Automotive And Mobility Innovators

Automotive OEMs and mobility providers pursuing AI-powered connected services.

Geography: North America, Europe, APAC

How we help: Scalable, AI-enabled connected services platforms for modern automotive ecosystems.

Platform-level orchestration, cross-system execution, an AI agent catalog, integrations, and governance controls for deploying and managing autonomous AI workers across ERP, CRM, supply chain, and knowledge systems.

Products: Agent/works

Unified AI platforms that combine data, governance, autonomous agents, and workflow automation to operationalize AI across enterprise processes while ensuring responsible and auditable AI use.

Products: AI/works

Services and platforms to modernize legacy data stacks, implement governance and quality frameworks, and prepare reliable data foundations for analytics and AI.

Products: Data Modernization, DAMO Managed Services

Modernize legacy applications and data access layers using AI-driven migration, preserving architecture and production readiness while compressing timelines and containing risk.

Products: Legacy Modernization, Mainframe Modernization

Human-centered experience, service and product design combined with business-model and venture development to create and launch new customer experiences and offerings.

Products: Customer Experience Services, Product Development Services, Software Engineering Services

AI/works

AI/works is Thoughtworks’ agentic development platform for building and modernizing enterprise software. It bundles decades of engineering IP into a production-ready platform that enables higher quality systems delivered at lower cost, with enterprise governance and control. It supports code-to-spec, dynamic-spec, and spec-to-code workflows, runtime operations, and a governance-centric control plane, with knowledge fabric for enterprise knowledge. It works across major cloud platforms and data engines, and is designed to accelerate AI-enabled software delivery through a three-by-three-by-three (3/3/3) delivery model and future-state architecture visualization.

• Accelerates Time To Market
  This rapid delivery model allows organizations to quickly conceptualize, prototype, and launch products, significantly reducing time-to-market.
• Ensures Compliance And Security
  This feature maintains oversight on system interactions, ensuring compliance with regulations and internal policies.
• Streamlines Development Process
  This capability accelerates development by turning specifications directly into deployable software, reducing manual errors.
• Transforms Legacy Systems
  By generating specifications, this feature ensures a smooth transition from outdated systems to a modern architecture.
• Maintains System Performance
  This feature enables effective management of live systems, ensuring optimal performance and uptime.
• Facilitates Flexibility
  Allows organizations to leverage their preferred technology stacks without being locked into a single vendor.
• Enhances AI Accuracy
  It provides a secure repository of enterprise knowledge, improving the relevance and accuracy of AI outputs.
• Adapts To Changes
  This capability ensures continuous alignment between business needs and technological advancements.
• Guides Strategic Decisions
  By allowing teams to visualize future architectures, this feature aids in making informed modernization decisions.

Agent/works

Agent/works is Thoughtworks’ enterprise platform for governing and running autonomous AI agents. It provides policy-first enforcement, enterprise controls, end-to-end observability and audit trails, a central agent registry and runtime, and an intelligent memory layer. It is designed to fit across major cloud environments (AWS, Google Cloud, Azure) and data/AI stacks, ensuring consistent governance and operational excellence across agent-based workloads.

• Ensure Full Control and Compliance
  Gain visibility into your agent operations with comprehensive monitoring and compliance features.
• Maintain Governance Standards
  Ensure compliance with role-based access controls and comprehensive audit capabilities.
• Seamlessly Integrate Across Clouds
  Operate effortlessly across multiple cloud platforms, ensuring flexibility and scalability.
• Optimize Resource Utilization
  Effectively manage resources with intelligent orchestration and memory optimization.
• Simplify Agent Management
  Streamline agent operations with a centralized registry and consistent governance framework.
• Unified Agent Registration
  Maintain consistent governance for both external and internal agents with centralized control.

Legacy Modernization

Thoughtworks’ legacy modernization services stabilize existing systems and rebuild core architectures with AI/works to deliver AI-ready modernization, enabling faster AI enablement and scalable platforms.

• Enable AI-Ready Platforms
  Utilizing AI/works, we modernize legacy systems to ensure they are equipped to handle AI demands, resulting in streamlined operations and enhanced capabilities.
• Transition to Cloud-Native
  We collaborate with Mechanical Orchard to transform mainframe systems into agile, cloud-ready architectures, minimizing risks during the transition.
• Maintain Operational Stability
  Our approach ensures that existing systems remain stable during the modernization process, allowing businesses to focus on growth while we rebuild their technology foundations.
• Drive Continuous Improvement
  We establish processes that allow technologies to evolve continuously, ensuring they meet changing business environments and demands.
• Implement Gradual Migrations
  Using incremental strategies, we help organizations transition smoothly, reducing disruption and aligning with business objectives.

Mainframe Modernization

Mainframe modernization is a component of Thoughtworks’ legacy modernization efforts, delivering incremental modernization of mainframe environments with partner Mechanical Orchard to produce cloud-native platforms.

• Reduces Risk Effectively
  Focusing on existing system behaviors allows for a safer transition while adapting to new architectures.
• Enhances Operational Efficiency
  Integrates AI capabilities to continuously monitor, maintain, and adapt the modernized systems, ensuring resilience and responsiveness.
• Facilitates Seamless Transitions
  Adopting an incremental approach helps mitigate disruptions and allows for real-time adjustments during modernization.

DAMO Managed Services

AI-powered DAMO Managed Services help enterprises reduce complexity and cost in their technology portfolios. The offering provides real-time insights and optimization across the portfolio, focusing on customer service improvements and data-platform unification with predictive analytics.

• Optimize IT Performance
  Utilize automation and predictive analytics to enhance operational efficiency and reduce costs in technology management.
• Enhance Customer Experiences
  Improve customer engagement and service efficiency through unified data platforms and analytics-driven insights.
• Gain Immediate Insights
  Access real-time data to drive informed decision-making and enhance portfolio management.
• Minimize Downtime
  Utilize proactive maintenance to ensure system reliability and minimize the impact of technology failures.
• Seamlessly Integrate Legacy Systems
  Transform and integrate legacy systems into modern architectures, reducing complexity and tech debt.

Data Modernization

Data modernization helps organizations migrate and modernize data platforms and architectures to enable AI-ready data foundations. It includes a data modernization strategy, data product development, and applications development.

• Maximize Upside, Minimize Risk
  Focus on maximizing benefits while minimizing risks within your data landscape to ensure optimal performance.
• Deliver High-Quality Data Faster
  Using AI-powered tools to streamline the development process, ensuring high-quality data delivery in shorter timeframes.
• Transform Legacy Data Efficiently
  Modernize your data quickly and efficiently, reducing legacy debt while preventing old issues from reemerging.
• Create Responsive Applications
  Utilize modern architectures to build responsive applications that harness the power of data processing.
• Empower Teams with Ownership
  Foster a culture of responsibility around data to enhance accuracy and insight quality.

Product Development Services

Product development services validate product thinking and help launch interactive prototypes quickly using AI/works, with cross-disciplinary teams and proven methodologies to compress months of work into days and drive product-led innovation.

• Accelerate Delivery Times
  Cut extensive timelines to expedite product launches and ensure faster feedback loops.
• Enhance User Engagement
  Create intuitive designs that resonate with users, informed by testing and validation processes.
• Leverage AI for Innovation
  Integrate AI capabilities to accelerate prototyping and gain valuable insights swiftly.
• Ensure Strategic Alignment
  Facilitate collaborative efforts to drive impactful innovation focused on customer needs.
• Foster Diverse Collaboration
  Utilize diverse skills to create innovative products that address complex challenges.

Customer Experience Services

Customer experience services help transform ideas into experiences people want to use, combining design, engineering and AI/works to deliver measurable CX value. Services include CX design, CX strategy, and CX execution.

• Creates Engaging Experiences
  Delivers tailored experiences through a combination of design thinking and AI to ensure they resonate with users.
• Drives Measurable Impacts
  Ensures that customer experiences are not only implemented but also translate into tangible business benefits.
• Aligns Business With Customer Needs
  Creates a living strategy that adapts to emerging trends and insights, ensuring continuous improvement in customer satisfaction.
• Informs CX Decisions
  Leverages data analytics to steer strategy and optimize customer experiences based on real-time feedback.

Software Engineering Services

Software engineering services help organizations modernize and optimize software delivery through engineering excellence, engineering effectiveness, and developer experience improvements, blending AI/works into the SDLC.

• Achieve Continuous Improvement
  Implementing a model focused on friction points, connects oversight with actionable outcomes, driving sustained enhancements in software performance and quality.
• Enhance Delivery with AI
  Integrating AI into the software development lifecycle ensures smarter decision-making and optimizes resource allocation.
• Maximize Developer Productivity
  By creating a unified portal for tooling and resources, teams can reduce cognitive load and enhance daily outputs.
• Accelerate Time to Market
  Our strategies enable swift adaptations in engineering processes, enhancing efficiency and facilitating rapid delivery.
• Streamline Legacy Modernization
  Our approach minimizes risk while efficiently updating systems to meet current demands and future readiness.