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TRASK SOLUTIONS a.s.

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www.thetrask.comPrague, Prague 4, Czech Republic

European technology services firm delivering enterprise IT and digital transformation through data, AI, automation, and integration.

Overview

Trask Solutions a.s. is a European technology services company that helps enterprises accelerate digital transformation. Building on deep IT and business experience, it serves regulated industries and global clients with end-to-end capabilities across Digital Sales & Customer Experience, Data & Analytics, Artificial Intelligence, Automation, Application Integration, Cybersecurity, Cloud, and Managed Services. The company supports data platform modernization, API-enabled integrations, and secure, scalable architectures to deliver real-time insights, enhanced customer experiences, and improved operational efficiency. With operations across Europe and North America, Trask emphasizes governance and responsible AI, partnering with clients to design, implement, and sustain future-ready solutions while navigating compliance and risk in fast-changing markets.

Mission statement

To help organizations accelerate growth and resilience through integrated, AI-enabled digital transformation across industries.

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What we offer

Agentic AI Solutions

Enhance enterprise workflows with smart automation through specialized AI agents.

www.thetrask.com/en/ai-solutions

Trask Network Genius Platform

Transform complex network management into streamlined operations with real-time insights and automation.

www.thetrask.com/en/trask-network-genius-platform

Open Banking Connectors

Accelerate digital transformation with open banking data integration solutions.

www.thetrask.com/en/key-topic/trask-data-in-open-banking-connector

Vela: AI Software Factory

Accelerates software delivery with AI assistance across all lifecycle stages while ensuring governance.

www.thetrask.com/trask-vela

ZenID

Streamlines client verification with automated document checks and biometric authentication.

www.thetrask.com/en/product/trask-zenid

Trask Digital Loan Solution: Impresto

Launch fully digital loans, from application to payout in just 15 minutes.

www.thetrask.com/en/product/trasks-digital-loan-solution-impresto

Trask uSign

Simplifies document signing with biometric verification and seamless integration.

Trask KYC

Fast and compliant identity verification for online onboarding.

www.thetrask.com/en/product/trask-kyc

Bouračka web app

Streamlines digital accident reporting for users and insurers, enhancing efficiency and reducing errors.

www.bouracka.cz

S-Drive

Enhances the Škoda Auto CRM ecosystem with real-time reporting and dashboard functionality.

BAAPI / BankID

Streamlines bank services through API aggregation and integrates BankID for secure digital identity verification.

www.thetrask.com/en/key-topic/digital-identity-and-digital-signature

Sales Cloud

Streamline sales processes and improve team performance with unified CRM.

www.thetrask.com/en/key-topic/salesforce-deployed-by-trask

Service Cloud

Streamline customer service operations with integrated case management and omnichannel capabilities.

www.thetrask.com/en/key-topic/salesforce-deployed-by-trask

Experience Cloud

Enhance customer engagement and satisfaction with personalized portals and self-service experiences.

www.thetrask.com/en/key-topic/salesforce-deployed-by-trask

Field Service Lightning

Enhance field service efficiency through optimized dispatch and real-time insights.

www.thetrask.com/en/key-topic/salesforce-deployed-by-trask

Marketing Cloud

Enhance customer engagement and drive revenue through automated, personalized marketing campaigns.

www.thetrask.com/en/key-topic/salesforce-deployed-by-trask

Manufacturing Cloud

Enhances production planning with integrated sales forecasting and operations alignment for manufacturers.

www.thetrask.com/en/key-topic/salesforce-deployed-by-trask

Agentforce – AI Automation

Streamlines Salesforce processes with AI-driven automation for increased efficiency and insights.

www.thetrask.com/en/key-topic/salesforce-deployed-by-trask

Market segments

Market size by segment

Growth potential (CAGR)

CRM and customer experience

100 Billion USD10% CAGR

Sales, service, marketing, and customer experience capabilities delivered in the cloud with embedded analytics and AI to improve engagement and operational efficiency.

Generative AI and agentic AI

8 Billion USD45% CAGR

Capabilities to develop, deploy, and manage generative models and agent-based applications for content generation, automation, and decision support in enterprise workflows.

Open banking and digital customer orchestration

5.5 Billion USD16% CAGR

APIs and account-aggregation capabilities to enable PSD2-style open banking, real-time marketing and partner orchestration for digital onboarding and customer experience.

Identity verification and KYC/AML compliance

14.5 Billion USD15.4% CAGR

Identity verification, ID plus selfie, phone and email checks, knowledge-based authentication and AML screening to verify customers, prevent onboarding fraud, and meet regulatory KYC/AML requirements.

Network automation and observability

8 Billion USD13% CAGR

AI-driven automation, orchestration and real-time observability platforms that reduce operational costs and accelerate incident detection and remediation.

More information about our offering

Agentic AI Solutions

Ready-made AI solutions for enterprise workflow automation that provide a suite of pre-built AI agents to automate core business processes across customer experience, operations and back-office tasks.

  • Streamline Claims Processing
    Reduces manual effort in claims evaluation, speeding up assessments and improving accuracy.
  • Stay Ahead of Regulatory Changes
    Ensures organizations are proactive in their compliance efforts, reducing risks and penalties.
  • Accelerate API Discovery
    Enables developers and analysts to locate APIs and parameters quickly without extensive documentation.
  • Enhance Compliance Monitoring
    Streamlines regulatory compliance tracking and reporting for faster response to legal obligations.
  • Facilitate Risk Understanding
    Enhances clarity of risk metrics for decision-makers, improving management strategies.
  • Enhance Back-Office Efficiency
    Increases processing speed and reduces errors in handling client requests.
  • Automate Contract Data Processing
    Facilitates the transformation of contract details into machine-readable formats for streamlined management.
  • Accelerate Fraud Detection
    Increases organizational responsiveness to evolving fraud patterns without needing additional staffing.
  • Enhance Web Customer Interaction
    Improves visitor experience by delivering accurate answers immediately without navigating multiple pages.
  • Gain Competitive Pricing Insights
    Allows businesses to monitor and adjust their pricing strategies based on competitor data.
  • Quickly Access Knowledge
    Facilitates rapid information retrieval, improving workflow efficiency for employees.

Trask Network Genius Platform

Trask Network Genius Platform simplifies complex network operations using AWS AI. It integrates network topology, events, logs, and operational context into a single view, enabling faster root cause identification and action execution.

  • Discover Network Components
    Helps teams understand existing infrastructure and dependencies, enhancing service stability.
  • Centralize Operations Data
    Brings infrastructure data, alarms, and configuration information into a unified view for faster analysis.
  • Facilitate Incident Analysis
    Accelerates the transition from symptoms to likely causes with clarity.
  • Map Communication Flows
    Enables teams to identify dependencies and investigate incidents effectively.
  • Analyze Configuration Relations
    Facilitates quick interpretation of incidents and planned changes, minimizing operational risks.
  • Track Configuration Changes
    Reduces reliance on outdated documentation and manual reconstruction during investigations.
  • Simulate Connectivity Scenarios
    Helps reduce the risk of cascading failures through advanced modeling.
  • Ensure Clear Accountability
    Helps identify responsible teams quickly during incident resolutions.

Open Banking Connectors

Connectors enabling open banking data integrations and compliant data exchange with financial institutions.

  • Streamline Data Processes
    Enhances operational efficiency by enabling multifaceted use cases such as loan origination and multibanking.
  • Ensure Compliance
    Facilitates secure transactions and data management in accordance with current regulatory standards.
  • Tailor to Unique Needs
    Supports various integrations to cater to distinct client systems while maintaining ease of use.
  • Maintain Data Sovereignty
    Keep sensitive client data stored locally or in a private cloud environment to ensure compliance and privacy.
  • Accelerate Launch
    Deploy on-premises or in the cloud within two months, reducing costs compared to building a solution from scratch.

Vela: AI Software Factory

AI Software Factory delivering AI-assisted software delivery as a delivery model that integrates AI into the software lifecycle, with human guidance and accountability.

  • Enhance Delivery Process
    Streamlines and speeds up the entire software development lifecycle by incorporating intelligent automation at key stages.
  • Ensure Compliance
    Four structured approval gates guarantee that human experts oversee critical decisions throughout the software delivery process.
  • Integrated SDLC
    Supports a complete software development lifecycle, ensuring comprehensive oversight from initial analysis to final deployment.
  • Accelerate Timelines
    Minimizes manual intervention, leading to faster code integration and reduced time to market.
  • Boost Efficiency
    Saves time and resources by allowing teams to leverage proven assets in various projects, enhancing speed and consistency.

ZenID

Automated client identification and verification suite including data extraction, document authentication, and face verification.

  • Facilitates Instant Verification
    Enables rapid client identification through advanced biometric checks and document validation.
  • Ensures Document Validity
    Verifies the authenticity of documents while detecting fraudulent attempts.
  • Confirms Identity Through Biometrics
    Utilizes facial recognition technology for secure identity validation.
  • Automates Data Processing
    Streamlines data collection by automating the extraction of relevant personal information from submitted documents.
  • Ensures Compliance
    Facilitates compliance with necessary regulations and guidelines for client verification processes.
  • Deploys in Under Two Weeks
    Allows organizations to implement ZenID within 14 days, enhancing operational efficiency from the start.
  • Grows with Your Needs
    Accommodates additional document types and features as per industry requirements.

Trask Digital Loan Solution: Impresto

Instant online loan solution enabling digital end-to-end lending, from application to payout in 15 minutes, with identity check, open banking scoring and e-signature.

  • Complete Process Online
    Clients can apply, receive approval, and get funds without visiting a branch.
  • Verify Identity Online
    Ensures compliance with AML regulations through a fully digital identity verification process.
  • Use Open Banking Data
    Enhances credit assessments for better loan approval rates.
  • Sign Contracts Online
    Allows seamless contract signing and instant fund transfer.
  • Integrate Flexible Components
    Customizable modules to tailor the loan process to specific needs.

Trask uSign

Module enabling paperless biometric signing of documents across systems, with automated preparation and storage.

  • Streamlines Signatures With Biometrics
    Enhances security by using biometric methods to verify signers, ensuring that documents are signed by authenticated users.
  • Automates Signing Process
    Integrates with existing systems to prepare documents for signing and automatically store them securely, improving efficiency and compliance.

Trask KYC

Trask KYC is a simple, fast, and inexpensive way to verify the identity of an unknown customer in accordance with the law during online onboarding. It provides efficient identity verification at the moment a customer shows interest, whether through online shops, websites, or mobile apps.

  • Verify Customer Identity Instantly
    Trask KYC streamlines the verification process, allowing businesses to onboard customers quickly without compromising on security.
  • Ensure Legal Compliance
    Trask KYC adheres to the latest KYC and AML regulations, providing businesses with peace of mind and protecting them from legal repercussions.
  • Automate KYC Checks
    By automating the KYC checks, businesses can significantly reduce processing time and errors, allowing for faster customer onboarding.
  • Utilize Across Platforms
    Easily integrate Trask KYC into various platforms, enabling seamless verification processes for customers regardless of the channel they use.

Bouračka web app

The Bouračka web app is a digital tool developed for the Czech Insurers' Bureau, allowing users to report minor traffic accidents online. It streamlines the process with automated data retrieval from state registries, enabling quick resolutions directly at the accident scene. Designed for accidents involving two parties without injury, it boosts efficiency and accuracy in reporting.

  • Enables Instant Reporting.
    Accident participants can report incidents directly from their mobile devices within minutes, reducing the need for physical forms.
  • Facilitates Secure Signing.
    Users can conveniently upload photos and complete the signing process on-site, enhancing the speed and security of data collection.
  • Automates Data Retrieval.
    The app connects to state registries to automatically pull necessary vehicle and driver information, minimizing manual entry and errors.
  • Speeds Up Claim Processing.
    Reports are processed electronically, reducing the time taken for claim initiation and approval.
  • Simplifies Accident Reporting.
    An easy-to-navigate interface ensures even those unfamiliar with technology can report accidents efficiently.

S-Drive

CRM reporting tool for the Škoda Auto CEM ecosystem, built on SAP and Google Analytics to deliver dashboards and campaign insights.

  • Track Analytics Across Network
    Enables real-time monitoring and decision-making at all levels of the network.
  • Utilize SAP Data for Insights
    Integrates enterprise data for comprehensive analysis and reporting.
  • Optimize Campaigns Effectively
    Provides actionable insights to improve marketing strategies and measure effectiveness.
  • Leverage Google Analytics Data
    Combines web analytics with CRM insights for enhanced reporting.

BAAPI / BankID

BAAPI is a banking API aggregation platform that builds on 27 years of integration experience. It aggregates data for various banking services and is part of business-critical processes. Features include support for PSD2 compliance and secure connections to digital identity services like BankID, with implementations taking as little as two months.

  • Enables Secure Client Identification
    Facilitates secure client identification for accessing various services and systems, ensuring compliance and user convenience.
  • Aggregates Banking Services Efficiently
    Combines multiple banking APIs into a single, coherent platform, simplifying integration and enhancing operational efficiency.
  • Ensures Regulatory Compliance
    Prepares organizations for PSD2 regulations, enabling secure sharing of customer financial data with authorized third parties.
  • Deploys in Just Two Months
    Accelerates time-to-market by enabling rapid deployment of banking APIs and services.
  • Enhances Business Intelligence
    Offers tools for analyzing transaction data to gain insights that drive strategic business decisions.

Sales Cloud

TRASK’s Salesforce deployment offering to streamline sales processes, forecasts, and reporting within a unified CRM.

  • Automate Sales Workflows
    Enhance efficiency by automating repetitive tasks, allowing sales teams to focus on high-value activities.
  • Accurate Forecasting
    Utilize predictive analytics to make informed sales projections and manage team performance effectively.
  • Improve Customer Engagement
    Ensure consistency in communication and service delivery by having all customer data accessible in one location.
  • Centralized Customer Data
    Integrate sales data to provide a comprehensive view of customer interactions and activities.
  • Enhance Decision-Making
    Utilize AI-driven recommendations to refine sales processes and optimize outreach efforts.
  • Enable Streamlined Operations
    Connect Salesforce with various business tools for enhanced functionality and greater operational efficiency.

Service Cloud

TRASK’s Salesforce deployment offering for service and support, enabling multi-channel client engagement and efficient case handling.

  • Streamline Case Handling
    Manage and resolve customer requests through a structured case management system, ensuring timely and effective solutions.
  • Enhance Customer Engagement
    Deliver consistent and seamless service across multiple customer touchpoints, including phone, email, social media, and chat.
  • Improve Customer Relationships
    Access a comprehensive and real-time view of customer data to tailor interactions and support, enhancing satisfaction and loyalty.
  • Optimize Service Processes
    Leverage automation and AI capabilities to enhance operational efficiency, reduce manual tasks, and improve service outcomes.

Experience Cloud

TRASK deployment for Experience Cloud to build engaging customer and partner portals and self-service experiences.

  • Build Engaging Portals
    Facilitate interaction and support with designed portals tailored for customer and partner needs.
  • Enable Customer Independence
    Allow users to resolve issues and access information independently through tailored self-service options.
  • Provide Actionable Insights
    Leverage data-driven insights to enhance customer experiences and inform business strategies.
  • Ensure Holistic Functionality
    Integrate with existing Salesforce tools to create a unified operational model for enhanced efficiency.

Field Service Lightning

Trask deployment for Field Service Lightning to optimize field operations, dispatch, and real-time task management.

  • Enhance Field Workforce Efficiency
    Utilizes advanced algorithms for optimal scheduling and dispatching, ensuring that the right resources are deployed to the right job.
  • Gain Live Operational Insights
    Enables managers to monitor service performance and adjust operations dynamically for improved service delivery.
  • Optimize Equipment Utilization
    Enables tracking of assets in real time, helping to minimize downtime and enhance service quality.
  • Simplify Work Order Processes
    Automates work order generation and tracking to enhance service efficiency and documentation.
  • Improve Customer Communication
    Empowers customers to engage easily through self-service options and timely updates on service status.

Marketing Cloud

Salesforce Marketing Cloud deployment to automate campaigns and customer journeys with personalized messaging.

  • Design Personalized Journeys
    Create tailored customer experiences by mapping out individual customer journeys and meeting their specific needs at every touchpoint.
  • Automate Marketing Campaigns
    Streamline your marketing efforts by automating workflows for email, social media, and other channels to effectively reach more customers.
  • Leverage Real-Time Insights
    Utilize up-to-date customer data and interactions to make informed decisions that enhance marketing effectiveness.
  • Engage Across Channels
    Reach customers on their preferred platforms—whether it’s email, social media, or SMS—to increase interaction and retention.
  • Gain Analytical Insights
    Analyze campaign data to understand performance metrics and optimize strategies for better results.

Manufacturing Cloud

Salesforce Manufacturing Cloud deployment to connect sales with production planning and enable demand forecasting.

  • Forecast Demand Accurately
    Utilizes historical sales data to predict future production requirements, helping manufacturers respond swiftly to market changes.
  • Align Sales With Production
    Ensures that sales forecasts directly inform production schedules, facilitating efficient resource allocation and minimizing waste.
  • Monitor Operations In Real-Time
    Delivers instant insights on production statuses and sales performance, enabling proactive decision-making.
  • Utilize AI For Insights
    Analyzes data patterns and trends to help manufacturers optimize processes and predict market demands.
  • Simulate Manufacturing Processes
    Creates dynamic digital twins of manufacturing operations, improving planning and execution strategies.

Agentforce – AI Automation

AI automation platform for Salesforce that enables AI agents to forecast, automate processes, and make intelligent decisions across the CRM stack.

  • Automates Complex Processes
    Leverages generative AI to manage customer interactions and internal workflows automatically, significantly reducing manual effort and enhancing productivity.
  • Streamlines Operations
    Facilitates comprehensive process automation, connecting various Salesforce applications to improve efficiency and responsiveness in service delivery.
  • Creates Consistent Customer Experiences
    Integrates data from different functional areas, helping teams access a holistic view of customer interactions to foster better decision-making and personalized service.
  • Improves Decision-Making
    Offers insights into market trends and customer demands, allowing organizations to align strategies effectively and respond to changes proactively.
  • Enhances Operational Agility
    Drives efficiencies by enabling users to make data-driven decisions swiftly, reducing the bottlenecks often encountered in traditional decision-making processes.

References

Methodology and sourcing behind the market figures shown above.

CRM and customer experience

Primary sources report CRM software market sizes ranging from ~$46B (2024) to ~$103.5B (2026) and CXM-specific markets smaller but with faster growth. Statista forecasts CRM revenue of US$103.51B (2026) with a 6.16% rate (2026–2031). Other industry reports project higher multi-year CAGRs (MRFR 11.5%, Precedence ~12.9%) and CXM forecasts ~14.6% (2022–2032). Reconciling differences in definitions (CRM vs. CXM, scope, and forecast horizons), a conservative near-term market size of ~US$100B and a blended growth potential of ~10% CAGR best reflect the combined “CRM and customer experience” segment with embedded analytics/AI.

Generative AI and agentic AI

Multiple industry reports in the search results estimate the agentic/AI-agents market at roughly USD 6.8–8.6 billion in 2025 with very high multi-year growth (CAGR ~43–47%). I used the mid-point of reported 2025 valuations (~USD 7–8.6B) and the average of reported CAGRs (≈45%) to produce a concise estimate for the combined generative/agentic enterprise segment (focused on agentic figures available in sources).

Open banking and digital customer orchestration

Estimate based on published open-banking solutions market figures (APIs, account-aggregation and orchestration capabilities align with “solutions” scope). MarketsandMarkets reports USD 5.5B (2023) for open banking solutions and a 16.0% CAGR (2023–2028); larger figures from PrecedenceResearch and SNSInsider reflect broader/open-finance scope and longer forecast horizons (higher CAGR assumptions). I used the MarketsandMarkets solution-focused estimate as primary for this segment.

Identity verification and KYC/AML compliance

Primary estimate uses Verified Market Reports' KYC & ID Verification market (USD 14.5B in 2025, 15.4% CAGR) as the segment-aligned source. Credence and other reports (identity verification: USD 11.08B in 2024, 12.9% CAGR; digital identity broader market larger at ~USD 32.6B, ~16.7% CAGR) provide cross-checks. Document verification is a smaller subset (~USD 3.67B in 2024). Combined, these sources indicate a mid-teens CAGR and a market size in the mid-teens billions for KYC/ID verification specifically.

Network automation and observability

Estimate based on multiple market reports for adjacent categories. Network automation vendor studies place the standalone network automation market around USD 7–8 billion (2025) with mid-single-digit to mid-teens CAGRs (9.4%–15%). Network observability/telemetry and analytics segments add several hundred million to a few billion in adjacent addressable revenue and exhibit higher CAGRs (≈15–22%). Combining the core network automation base (≈7–8B) with observability/analytics adjacencies yields a conservative combined market size ~USD 8.0B today and a blended growth potential ~13% CAGR (weighted between automation and faster-growing observability/analytics forecasts).

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