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The Hackett Group® Unclaimed

Management Consulting

www.thehackettgroup.com

Global strategy and transformation partner helping organizations improve performance.

The Hackett Group is a global strategic advisory and transformation firm that helps organizations optimize performance through data-driven insights, benchmarking, and end-to-end capability-building. The firm serves large enterprises across industries and provides advisory services, transformation programs, and analytics that span finance, global business services, human resources, information technology, procurement, and supply chain. It emphasizes AI-enabled analytics, digital transformation, and workforce optimization to improve operating efficiency, capital management, and enterprise performance. By combining rigorous benchmarking data, industry best practices, research, and practical implementation support, Hackett helps leadership teams assess current state, identify optimization opportunities, design actionable roadmaps, and drive sustainable execution across functions. The organization focuses on delivering value through strategy, governance, and execution expertise that enables better decision-making, resilience, and lasting performance improvements.

To help clients improve performance by delivering strategic advisory, data-driven insights, and transformative capabilities across finance, IT, HR, procurement, and operations.

What we offer

Hackett AI XPLR

Optimize enterprise performance through AI-driven insights and automation.

www.thehackettgroup.com/ai-xplr/

Market segments

Market size by segment

Growth potential (CAGR)

Performance benchmarking and analytics

8.041 Billion USD5.67% CAGR

Capabilities that measure and compare operational performance against industry benchmarks to identify improvement opportunities across finance, procurement, and operations.

Decision intelligence and enterprise performance analytics

16.34 Billion USD24.7% CAGR

AI-driven analytics and dashboards that synthesize cross-functional data to improve strategic and operational decision-making, forecasting, and scenario analysis.

Finance and shared services transformation analytics

10 Billion USD11% CAGR

Analytics and workflow automation focused on finance, global business services, and shared-services transformations to reduce costs, streamline processes, and improve controls.

Procurement and supply chain performance analytics

6.3 Billion USD20.9% CAGR

Analytics that benchmark and optimize procurement and supply chain operations, supplier performance, and cost-to-serve using industry-specific workflows and benchmarks.

Workforce optimization and talent analytics

4.9 Billion USD13% CAGR

Analytics to optimize workforce size, structure, and productivity, combining benchmarking, role design, and performance metrics to inform talent and workforce planning.

More information about our offering

Hackett AI XPLR

Hackett AI XPLR™ is an advanced platform designed to optimize enterprise performance through AI-driven insights and automation. By leveraging proprietary AI technology, it integrates specific industry workflows, performance benchmarks, and best practices, enabling organizations to enhance decision-making and operational efficiency.

  • Enhances Decision-Making
    By utilizing advanced algorithms, Hackett AI XPLR provides organizations with tailored insights that drive effective strategies, improve productivity, and promote better outcomes.
  • Drive Data-Driven Decisions
    By automating data interpretation and analysis, ZBrain empowers organizations to make strategic decisions faster and with greater accuracy.
  • Aligns Operations with Best Practices
    Ensures that enterprise processes are optimized based on successful industry practices, driving operational efficiency and enhanced performance.
  • Scalable AI Applications
    Provides a framework for implementing AI solutions that can scale with business growth, ensuring long-term relevance and effectiveness in changing market conditions.
  • Identifies Improvement Areas
    Utilizes data-driven insights to highlight where performance can be enhanced, allowing businesses to focus on strategic growth and operational excellence.
  • Tailor Solutions for Sectors
    ZBrain's design accommodates unique industry requirements, streamlining processes and enhancing user adoption in specific sectors.
  • Tailors Analytics to User Needs
    Allows teams to create unique views that mirror their specific KPIs and operational goals, facilitating more relevant and effective decision-making.

References

Methodology and sourcing behind the figures shown above.

Performance benchmarking and analytics

Primary estimate uses Market Research Future’s Performance Analytics report (specific to performance analytics/benchmarking) which reports a 2024 market size of ~$8.04B and a 2025–2035 CAGR of 5.67%. Broader business analytics market data (IMARC/LinkedIn) and a high-growth sports-analytics vertical (MarketsandMarkets) show larger markets and faster growth in adjacent analytics segments, supporting continued demand but the MRFR figure is used as the closest match to the specified segment.

Decision intelligence and enterprise performance analytics

Estimates based on industry reports in the provided search results. PrecedenceResearch reports the decision intelligence market at USD 16.34B in 2025 (forecast USD 68.20B by 2035, CAGR 15.36%). MarketsandMarkets estimates USD 13.3B in 2024 and projects USD 50.1B by 2030 (CAGR 24.7%). I use PrecedenceResearch's 2025 size (USD 16.34B) as the market-size estimate and MarketsandMarkets' 24.7% near-term CAGR to represent growth potential.

Finance and shared services transformation analytics

Estimated by triangulating published market figures for adjacent markets: (1) Financial analytics software (~$8.7B in 2024) represents core analytics spend in finance; (2) Financial data services (~$28.1B in 2025) captures broader data and services used by finance/SSCs; and (3) the much larger big data analytics market (~$395B in 2025) shows platform-level growth drivers. The target segment (analytics + workflow automation for finance/shared-services transformations) is a focused subset of these markets — larger than pure financial analytics software alone but smaller than combined data services — so a conservative midpoint estimate of ~USD 10B with growth potential aligned to reported CAGRs (roughly 8.6–12.8%) yields a projected CAGR ~11%.

Procurement and supply chain performance analytics

Estimates use published procurement-analytics and supply-chain-analytics reports in the search results. Supply chain analytics is reported at about USD 6.27B (2023) and procurement analytics near USD 6.1B (2025) in different reports; MarketsandMarkets projects procurement analytics to USD 8.0B by 2026. Because procurement analytics overlaps with supply-chain analytics, I use the supply-chain figure (~USD 6.3B) as a conservative current market-size proxy. Cited CAGRs range from ~17.2% to 25.3%; the estimated CAGR is the average of those published growth rates (~20.9%).

Workforce optimization and talent analytics

Estimate based on recent market reports for overlapping segments (HR/workforce/people analytics and workforce optimization). PSMarketResearch values the HR analytics market at USD 4.9B (2025) with ~13% CAGR; GMInsights and Fortune Business Insights report similar growth (≈13% CAGR) with market values of USD 3.7B (2023) and USD 2.37B (2025) for related analytics segments. The Business Research Company reports a larger workforce optimization market (~USD 10.85B in 2025) reflecting definitional scope differences (includes scheduling and WFO solutions). Given the user segment focuses on analytics for workforce sizing, structure and productivity (closer to HR/workforce analytics than full WFO toolsets), I use PSMarketResearch's HR-analytics estimate as primary and a consensus CAGR of ~13% from multiple sources.

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