TextYess S.R.L. Unclaimed

Enhances eCommerce by turning interactions into conversions through real-time AI engagement.

Capabilities that enable automated ordering, payment link generation, returns processing, SKU/pricing awareness, upsell and conversion optimization within voice and messaging interactions to drive revenue outcomes.

Platforms that unify voice, chat, email, and messaging with shared context, intelligent routing, and agent interfaces to deliver consistent cross-channel experiences and personalized service.

AI-driven voice agents, automated call summarization, transcription, tagging, topic extraction, sentiment analysis, and autogenerated CRM notes to automate and scale voice interactions.

Analytics and optimization that measure revenue per conversation, attribute orders and post-purchase outcomes to conversational interactions, and surface insights to improve campaign and agent performance.

TextYess Platform

TextYess Platform includes an on-site AI shopping agent, WhatsApp AI agent, and AI voice agent that transform customer interactions across various channels. It is designed to turn browsing into buying by understanding shopper intent, maintaining context, and engaging at key moments to aid in purchase decisions. With features like contextual personalization and robust analytics, it supports end-to-end shopper journeys and provides insights into conversation-driven outcomes and performance.

• Drives Sales Seamlessly
  Utilizes conversational prompts to convert inquiries into completed transactions, enhancing sales capabilities.
• Anticipates Shopper Needs
  Delivers immediate responses that align with user intent, improving user satisfaction and engagement.
• Manage Conversations Automatically
  The AI agent handles customer queries autonomously, providing instant and relevant responses 24/7.
• Ensures Continuous Engagement
  The ability to handle customer queries at any hour enhances customer satisfaction and retention.
• Manages High Call Volumes
  Efficiently handles a large number of calls, reducing the need for human agents.
• Provides Human-Like Interaction
  Creates a more engaging experience for customers through realistic dialogue.
• Remembers User Preferences
  Improves user experience by recalling previous interactions, ensuring personalized guidance.
• Enhances User Interaction
  Concise, timely prompts that encourage users to continue their shopping journey without interruption.
• Customize Every Message
  Leverage customer insights to craft personalized messages that enhance engagement and conversion rates.
• Tailors Responses
  Improves call handling by responding appropriately to the needs of the caller.
• Tracks Post-Sale Performance
  Enables businesses to analyze and optimize their post-purchase customer interactions for improved retention.
• Engage All Contacts at Once
  Send targeted campaigns to your customer base simultaneously, maximizing outreach and impact.
• Delivers Seamless Conversations
  Ensures that customers feel understood and engaged throughout their interactions.
• Centralizes Customer Insights
  Facilitates a cohesive understanding of customer interactions across platforms for strategic marketing.
• Streamline Customer Interactions
  Automate repetitive tasks and interactions, improving efficiency and enhancing customer experience.
• Enhances Performance
  Gathers data on call performance, helping businesses refine strategies for better outcomes.
• Gain Insights on Performance
  Analyze data to understand the success of campaigns and optimize strategies for future interactions.
• Centralizes Customer Information
  Ensures a seamless transition between different communication channels and customer history.
• Maximize Campaign Effectiveness
  Adopt a targeted approach to campaigns, ensuring relevance and increasing chances of conversion.
• Create Engaging Content Automatically
  Use AI to draft compelling messages that resonate with customers, saving time and increasing engagement.