TPTen Lifestyle Group plc logo

Ten Lifestyle Group plc Unclaimed

Lifestyle

tenlifestylegroup.com

London, United Kingdom

Ten Lifestyle Group is a global, AI‑enabled concierge platform delivering personalized lifestyle, travel, dining, and entertainment services to affluent members and corporate clients.

Ten Lifestyle Group plc is a global concierge and lifestyle platform that serves affluent individuals and corporate clients. The company positions itself as a trusted service platform blending human expertise with technology to deliver personalized travel, dining, entertainment and lifestyle experiences. Ten emphasizes a member‑first proposition, pioneering the use of technology to scale bespoke service delivery across multiple service locations worldwide. It highlights long‑standing partnerships with financial institutions and luxury brands, a commitment to sustainability as a B Corp, and a model that generates revenue through platform‑as‑a‑service and technology fees under multi‑year contracts, with an emphasis on governance, ethical practices and customer trust.

Our mission is to become the world’s most trusted service platform, placing members at the center and delivering personalized lifestyle experiences.

What we offer

Ten Personal Membership

Service

Unlock exclusive access to the world's finest lifestyle experiences with Ten Personal Membership.

www.ten-membership.com/

Ten Platform

Empowers affluent individuals to effortlessly access and manage exclusive lifestyle services.

tenlifestylegroup.com/careers-at-ten/product-technology/

Ten MAID

Enhances lifestyle management with centralized member data access and robust CRM functionality.

tenlifestylegroup.com/careers-at-ten/product-technology/

Content X Ten

Service

Engage your audience through tailored, impactful content experiences.

tenlifestylegroup.com/what-ten-does/what-we-do/content-x-ten/

Ten Data

Enhance Decision-Making Through Advanced Analytics and Predictive Modelling.

tenlifestylegroup.com/careers-at-ten/product-technology/

Ten Open APIs

Enhance customer engagement with custom-branded lifestyle services using Ten's Open APIs.

tenlifestylegroup.com/2021/10/12/lifestyle-service-open-apis-fuel-customer-experience-and-value/

Experiences X Ten

Service

Deliver Unparalleled Lifestyle Experiences to Engage and Retain Valuable Customers.

tenlifestylegroup.com/what-ten-does/experiences-x-ten/

Ten TV

Service

Enjoy exclusive video content featuring unique experiences curated for Ten members.

tenlifestylegroup.com/ten-tv/

Ten Dining Partnership

Service

Gain access to affluent diners and enhance your restaurant's visibility through Ten's curated dining partnership.

tenlifestylegroup.com/partnerships/dining-partnership/

Market segments

Concierge and membership services

Personalized human-led concierge and membership offerings that deliver travel, dining, entertainment and lifestyle management for high-net-worth individuals and corporate clients.

White-label member platforms

Branded end-to-end digital platforms that provide members with booking, personalization and request fulfilment while syncing with operational CRM and white-labeling for clients.

API-based customer experience integration

Open APIs that embed lifestyle services into client digital channels to drive acquisition, engagement, retention and card spend for financial institutions and partner brands.

Customer data and predictive analytics for retention

Analytics, reporting and predictive modelling using member data to forecast behaviour, segment audiences and optimise retention and card spend.

Experiential marketing and dining partnerships

Design and delivery of bespoke events, incentive programmes and curated dining partnerships to engage affluent audiences, support partner marketing and reward employees or clients.

Branded content and member media

Content strategy, editorial publishing and video production tailored to affluent members to drive engagement, storytelling and partner visibility.

More information about our offering

Ten Personal Membership

Ten Personal Membership is a consumer-facing lifestyle membership offering exclusive access to dining, hotels, shows, and events worldwide. Members receive priority access to partner properties, tailor-made holidays with upgrades, exclusive hotel prices, early access to seasonal promotions, and the support of expert lifestyle managers who can organise urgent or complex plans.

  • Get Expert Guidance
    Receive personalized assistance from dedicated lifestyle managers, capable of organizing tailored and complex plans that meet your unique needs.
  • Secure Prime Reservations
    Enjoy prioritized access to high-demand dining and entertainment venues, ensuring you never miss out on the best experiences.
  • Enjoy Discounted Rates
    Access exclusive room rates at over 650,000 hotels globally, helping you save an average of 15% compared to public online prices.
  • Plan Customized Vacations
    Create perfectly tailored holiday experiences with upgrades and amenities designed to elevate your travel, making every trip extraordinary.
  • Access Seasonal Deals Early
    Benefit from early notifications and exclusive access to seasonal promotions, ensuring you grab the best deals before they run out.

Ten Platform

Ten Platform is Ten’s member-facing digital platform built on Python, Django, Angular, and AWS. It delivers a 100% end-to-end service, a bespoke personalization engine, and synchronization with Ten MAID to ensure parity across online and human service channels. The platform can be fully white-labeled for client branding.

  • Ensures Complete Satisfaction
    Members benefit from a seamless experience, where each service request is managed from start to finish, ensuring top-notch satisfaction.
  • Facilitates Easy Access
    Provides a direct channel for members to manage bookings for various luxurious experiences effortlessly.
  • Tailors Experiences
    Utilizes data to deliver customized lifestyle services, enhancing satisfaction and engagement with members.
  • Maintains Service Consistency
    By linking with Ten MAID, members receive a consistent experience whether they engage online or through lifestyle managers.
  • Enhances User Experience
    Offers smarter, faster service through AI, improving the responsiveness and personalization of user interactions.
  • Allows Brand Customization
    Enables corporate clients to integrate and personalize Ten's platform under their own brand, enhancing brand loyalty.

Ten MAID

Ten MAID is Ten’s proprietary CRM and knowledge platform used by lifestyle managers to access member data and service history.

  • Manage Member Interactions Seamlessly
    Allows lifestyle managers to efficiently track interactions, ensure personalized service, and enhance engagement with members.
  • Utilize Comprehensive Member Insights
    Enables lifestyle managers to tailor services based on individual member profiles and historical service preferences, ensuring a bespoke member experience.
  • Enhance Service Delivery with AI
    Incorporates AI tools for improved service delivery, enabling quicker responses and personalized engagement with members across multiple platforms.

Content X Ten

Content X Ten is a content agency that fuses data and creativity to deliver bespoke content experiences, including strategy, print, and digital publishing, design, and video.

  • Leverage Data for Strategy
    Utilizes extensive real-world data to tailor strategies that effectively meet client objectives.
  • Enhance Visual Impact
    Engage audiences with tailored visual designs that resonate with brand identity.
  • Deliver Multi-Format Content
    Provide seamless content delivery across various platforms, expanding reach and engagement.
  • Create Dynamic Video Content
    Transform messages into engaging videos that captivate and inform your audience.

Ten Data

Ten Data provides reporting analytics and predictive modelling using Python, Tableau, and SQL to inform decision-making and enhance member experiences.

  • Forecast Future Trends
    Utilizes advanced algorithms to identify patterns in member behavior, enabling proactive service enhancements and strategic planning.
  • Streamline Data Analysis
    Facilitates informed decision-making with comprehensive insights through structured analytics and reporting tailored for member data.
  • Leverage Cutting-Edge Technology
    Employs robust technologies such as Python, Tableau, and SQL to deliver precise data analysis and visualization, ensuring actionable insights.

Ten Open APIs

Ten Open APIs surface lifestyle services directly into client digital platforms and apps, boosting customer experience and engagement while driving retention and card spend. They can be integrated under the client’s branding.

  • Integrate Directly Under Client Branding
    Provides a seamless experience for users, enhancing brand loyalty and trust.
  • Increase Customer Retention
    Aims to enhance business performance by improving key customer engagement metrics.
  • Enhance Customer Experience
    Allows clients to seamlessly integrate lifestyle services, improving customer interaction with their brand.
  • Provide Instant Service Access
    Ensures that users can access requested services promptly, improving operational efficiency.
  • Effortlessly Connect Services
    Streamlines the process of integrating lifestyle features, enhancing user satisfaction.

Experiences X Ten

Experiences X Ten offers tailor-made events and experiences for corporate clients and Ten’s members, delivering exclusive access to premier experiences across the globe.

  • Customize Experiences
    Bespoke experiences designed to align with corporate branding and client engagement metrics.
  • Achieve High NPS
    Events achieve an average Net Promoter Score (NPS) of +91, reflecting member satisfaction and loyalty.
  • Unlock Premium Experiences
    Members gain priority access to invitation-only events and experiences not available to the public.
  • Access Exclusive Benefits
    Members enjoy unique benefits, ensuring a premium experience at exclusive events and venues.
  • Enhance Retention Strategies
    Luxury travel experiences and rewarding events tailored to high-achieving employees and valued clients.
  • Host Events Worldwide
    Deliver events on five continents, ensuring global access to high-value experiences.

Ten TV

Ten TV offers member-focused video content, including series such as The Dish and other programming featuring places, people, and experiences.

  • Access Unique Experiences
    Ten TV offers exclusive access to videos and series, enhancing the value of membership with unique content that others cannot access.
  • Tailored For Affluent Members
    Ten TV curates video programming specifically designed for its members, ensuring relevance and connection to their interests.
  • Discover The Faces Behind Experiences
    This feature provides insights and stories about the individuals involved in creating unique experiences, enhancing member engagement.
  • Engage With Regular Series
    Members can enjoy a variety of captivating video series, providing them with consistent and entertaining content centered around lifestyle and experiences.

Ten Dining Partnership

Ten Dining Partnership connects Ten's members with curated restaurants, offering access to a large, high-spending diner audience and a suite of partnership benefits.

  • Connect With High-Spending Diner Audience
    Tap into a lucrative market by joining Ten's extensive network of affluent members who are eager to experience exclusive dining offers.
  • Gain Free Visibility
    Enhance your restaurant's profile through promotional efforts without incurring additional costs.
  • Streamline Booking Processes
    Utilize Ten's advanced booking management to maximize efficiency and minimize hassle for both diners and restaurants.
  • Attract Diners With Exclusive Offers
    Enhance diner experience with unique perks that will make your restaurant stand out and drive customer loyalty.
  • Simplify Partnership Setup
    Join Ten’s network effortlessly without the burden of complex tech requirements, enabling you to focus on your core business.

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