Tango Technology, Inc. Unclaimed

Enhance employee training and support with in-context guidance that integrates seamlessly into workflows.

Empower users with real-time guidance for seamless software adoption.

Streamline your processes with clear and standardized SOPs, boosting operational efficiency.

Streamline your team's documentation process for maximum efficiency and clarity.

Streamline onboarding by creating interactive, user-friendly employee handbooks.

Create step-by-step tutorials automatically to enhance learning.

Boost sales productivity with automated CRM and workflow enhancements.

Gain deep insights into process adoption and optimize workflows for better performance.

Streamline training by embedding Tango workflows directly into your existing systems.

Capabilities that deliver in‑app, step‑by‑step walkthroughs, tutorials, and microlearning to accelerate user onboarding and software adoption within workflow.

Capabilities to capture, generate, version, and maintain standardized procedures, SOPs, and employee handbooks to ensure consistent operations and governance.

Analytics that measure process adoption, identify bottlenecks, collect feedback, and quantify the impact and ROI of enablement initiatives.

Capabilities to embed contextual guides into knowledge bases, LMS, ticketing, and other systems, keep content synchronized, and surface help across the app ecosystem.

Automation and in‑app guidance that streamlines CRM administrative tasks, automates sales workflows, and improves data accuracy for revenue teams.

Tango Nuggets

Tango Nuggets are bite-sized guides that attach to exact spots in business applications. Nuggets overlay on top of SaaS tools to provide guided content without leaving the workflow, pinning Tango guides, tips, and links to where users need them. They are created by selecting a location, adding content, and choosing visibility groups, enabling scalable, in-context guidance across teams. Nuggets create a seamless overlay experience inside business apps, guiding users without disrupting their tasks.

• Control Who Sees Nuggets
  Easily manage visibility and access for different user groups, ensuring that relevant guidance is provided to the right teams without clutter.
• Pin Guides Directly to UI
  Help users by showing support materials exactly where they are needed, minimizing search time and improving workflow efficiency.
• Seamless Overlay Experience
  Integrate guidance directly into current applications, allowing users to receive help without disrupting their tasks.
• Simplify Nugget Creation
  Quickly create in-context guidance through an easy three-step process, helping teams deploy supports faster.
• Integrated Viewing Across Tools
  Provide users with a cohesive experience as they access guidance, knowledge bases, and information sources.
• Update Content Instantly
  Keep guidance current and relevant by allowing real-time adjustments to Nuggets based on evolving needs or procedures.

Guide

Guide provides in-app enablement by delivering context-rich, in-flow guidance inside software tools. Using a browser extension, Guide presents step-by-step walkthroughs that show users where to click next. Guides can be pinned, linked to content, and embedded in knowledge bases and LMS, with organization-wide deployment and SSO support. Users receive timely context during workflows to enhance understanding and efficiency.

• Interactive Learning
  Teaches users processes interactively, enhancing retention and confidence.
• Visual Guidance
  Explicitly highlights action steps, making it easier for users to follow procedures accurately.
• Reduce Cognitive Load
  Users receive timely context during workflows to enhance understanding and efficiency.
• Enhanced Security
  Simplifies user management and enhances security compliance within organizations.
• Seamless Integrations
  Facilitates consistent training across platforms and tools by embedding guides where users work.
• Global Accessibility
  Ensures that users from different regions can effectively engage with the platform.
• Instant Access
  Users can quickly find and refer to relevant guides seamlessly during their tasks.

SOP Creator

SOP Creator turns processes into standard operating procedures, enabling clear, standardized workflows and up-to-date SOPs. It supports centralized, governed documentation that helps reduce errors and speed up operations. By creating standardized SOPs, you ensure that all team members follow the same processes, reducing variability and errors.

• Ensures Consistency Across Tasks
  By creating standardized SOPs, you ensure that all team members follow the same processes, reducing variability and errors.
• Refreshes Documentation Regularly
  Ensures that your SOPs reflect the latest organizational practices, maintaining operational integrity.
• Enhances User Learning
  Users receive guidance in real-time, making it easier to follow procedures directly in their workflow.
• Captures Steps Instantly
  Immediately generates documentation as workflows are executed, reducing the effort in creating guides.
• Easy Adoption
  Integrates with current applications, allowing for quick and hassle-free implementation without disrupting existing workflows.

Documentation Creator

Documentation Creator helps translate processes into structured, accessible documentation that teams can reference within Tango’s enablement suite, supporting consistent knowledge sharing across the organization. It generates documentation to ensure consistency and produces clear, organized documentation suitable for knowledge bases and training materials.

• Automate Documentation Creation
  Choose to easily convert operational processes into comprehensive, accurate documentation without manual effort, reducing time and errors significantly.
• Standardize Information Access
  Facilitates easy navigation and retrieval of documentation, creating a seamless user experience for all team members.
• Enhance User Training Efforts
  Leverage in-app walkthroughs that provide users with immediate context and support at critical points throughout their tasks.
• Measure Documentation ROI
  Monitor usage patterns to enhance documentation relevance, ensure updates are needed, and analyze the efficiency of training materials.
• Maximize Workflow Efficiency
  Utilize Tango’s capabilities across multiple platforms, ensuring training and documentation remain relevant and accessible at all times.

Employee Handbook Builder

Employee Handbook Builder enables rapid creation of employee handbooks and policy documentation aligned with organizational practices, helping standardize personnel guidelines. It generates employee handbooks to standardize policies and onboarding materials, ensuring consistency.

• Create Handbooks Instantly
  Quickly generate comprehensive employee handbooks that ensure consistency in policies and procedures, making onboarding seamless.
• Ensure Compliance Automatically
  Automatically update and maintain policy versions to ensure compliance with the most current regulations and organizational standards.
• Guide Employees in Real-Time
  Embed interactive guides directly from the handbook into applications, helping employees follow policies step-by-step as they work.
• Personalize Documentation Effortlessly
  Utilize customizable templates to create handbooks that reflect your organization's unique culture and policies.

Tutorial Creator

Tutorial Creator produces step-by-step tutorials that guide users through software workflows, accelerating learning and adoption within the workflow. It delivers tutorials that users can follow without leaving their current tool, ensuring engagement and interactive learning.

• Enables Process Learning On-the-Go
  Users can learn and execute tasks seamlessly in their existing workflow, enhancing retention.
• Automates Step-by-Step Guide Creation
  Rapidly create detailed guides that simplify complex tasks and improve user onboarding.
• Captures Workflows Instantly
  Streamlines the documentation process while users perform tasks, reducing time spent on manual documentation.
• Engages Users With Interactive Content
  Incorporates visual aids and checkpoints to make tutorials more engaging and effective.
• Measures Tutorial Effectiveness
  Provides data-driven insights into how users interact with tutorials to continuously enhance content.

Tango Agents

Tango Agents empowers sales teams by automating CRM tasks, enhancing data accuracy, and improving operational efficiency. This solution streamlines repetitive administration, ensuring that sales professionals can focus on driving revenue rather than on menial data entry tasks.

• Eliminate Manual Data Entry
  Tango Agents significantly reduces the time spent on administrative tasks, allowing sales representatives to dedicate more time to selling and improving overall productivity.
• Maintain Accurate Customer Records
  Tango Agents helps in auto-populating fields with the correct information, thus reducing errors and discrepancies that can occur from manual inputs.
• Guide Users Through Processes
  Users receive step-by-step assistance as they navigate complex workflows, resulting in quicker onboarding and adherence to best practices.
• Analyze User Engagement
  Gain critical feedback on how well teams are adapting to automated processes, facilitating continuous improvement.
• Easily Connect With Other Tools
  Tango Agents can be deployed over existing systems without interruptions, ensuring ongoing efficiency and productivity.

Analyze

Analyze provides process adoption analytics to measure how workflows are used, identify bottlenecks, and demonstrate the impact of enablement initiatives. It tracks the impact and ROI of enablement efforts and enables customized report creation.

• Track Process Usage
  Automate the tracking of teams’ interactions with workflows, allowing for comprehensive insights into adoption trends.
• Identify Sticking Points
  Pinpoint specific steps in processes where users frequently encounter issues, enabling focused troubleshooting and enhancements.
• Measure Enablement Impact
  Link analytics data to business outcomes, quantifying the effectiveness of training and support initiatives.
• Gather Actionable Insights
  Empower users to submit improvement suggestions during workflows, fostering continuous enhancement and engagement.
• Create Custom Reports
  Facilitate detailed insights and customized reports that reflect workflow performances tailored by department or user group.

Integrate

Integrate connects Tango-guided workflows with existing systems by embedding guides into knowledge bases, LMSs, ticketing, and other platforms, and keeps content in sync across the stack. Automatic updates allow content to stay current across all integrated platforms, enhancing user experience.

• Provides Seamless User Access
  Users can access guides right within their knowledge base, reducing the time spent searching for resources.
• Ensures Content Remains Up-To-Date
  Automatic updates allow content to stay current across all integrated platforms, enhancing user experience.
• Improves Process Insights
  Tracking allows teams to understand which guides are effective and where users face challenges.
• Facilitates Training Across Tools
  Ensure consistent training experiences regardless of the software being used, enhancing user familiarity.
• Enhances Training Efficiency
  Embedding guides into LMS and ticketing systems ensures training is accessible within the tools that employees already use.