Switchfly, Inc. Unclaimed

Elevate your brand with a customizable travel platform that enhances customer loyalty and drives engagement.

Maximize Airline Revenue Through Dynamic Packaging of Travel Services.

Enhance customer loyalty through integrated, personalized travel experiences.

Enhance employee engagement with travel-based rewards integrated into recognition programs.

Provides travelers with integrated protection options directly at checkout for peace of mind and added value.

Capabilities for airlines to bundle fares with ancillaries, configure pricing and packaging, personalize offers, and integrate with loyalty systems to increase ancillary revenue and conversions.

Platforms to design and operate customer loyalty programs that enable earn-and-burn across travel inventory, dynamic packaging, personalization, segmentation, promotions, and reporting to drive redemptions and engagement.

Capabilities for HR and rewards buyers to deliver travel-based incentives and recognition programs with points earning/redemption, personalized reward experiences, analytics, and branded travel fulfillment.

Embedded distribution of travel insurance and protection products at checkout via global APIs with configurable pricing and flexible payment (points, cash, mixed) to increase ancillary attach rate.

White-label Travel Platform

Switchfly’s White-label Travel Platform is a branded travel commerce solution that lets brands offer bookings across flights, hotels, cars, and activities within their own site. It provides access to 400,000+ travel options, supports multi-currency and multilingual experiences, and enables loyalty programs to earn and redeem points on all travel bookings with flexible points-plus-cash payments. The platform can be customized with pricing, packaging, and branding to match a partner’s identity and integrates with existing loyalty systems to deliver centralized loyalty data and management. By turning loyalty points into travel experiences, it aims to increase redemption rates and drive revenue while handling e-commerce and traveler support behind the scenes.

• Provides Brand Control
  Gives your brand the flexibility to present a cohesive user experience consistent with your identity.
• Expands Customer Choices
  Provides a wide range of travel options, accommodating diverse customer preferences.
• Increases Customer Retention
  Encourages repeat business by allowing customers to redeem loyalty points easily.
• Simplifies the Booking Process
  Combine various travel components for a comprehensive and user-friendly experience.
• Boosts Conversion Rates
  Facilitates the creation of attractive travel packages that resonate with customers' needs.
• Offers Competitive Flexibility
  Empowers brands to tailor pricing strategies to optimize customer engagement and loyalty.
• Enhances Customer Flexibility
  Offer various payment methods to accommodate diverse customer preferences.
• Enhances Global Accessibility
  Enables a seamless experience for users from different regions, catering to their preferences.
• Improves Analytical Insights
  Allows for data-driven decisions that enhance marketing strategies and operational efficiency.
• Ensures Customer Satisfaction
  Facilitates a smooth travel experience from booking to on-ground assistance.

Airline Packaging Solution

Switchfly’s Airline Packaging Solution enables airlines to maximize revenue by bundling core fares with ancillaries—hotels, car rentals, activities, and travel insurance—into branded, dynamic vacation packages. It provides white-label airline packaging capabilities, configurable rates and pricing, and flexible packaging options to tailor offers for different sales channels and destinations. The solution supports a seamless, one-stop customer experience, a global supplier network, and multi-currency/language support, and leverages machine learning and AI to personalize recommendations and maximize conversions. The platform integrates with existing airline systems and loyalty programs to grow ancillary revenue and deepen customer engagement.

• Creates Tailored Travel Experiences
  Empower airlines to enhance offerings by combining flights, hotels, and activities into single packages.
• Expands Market Reach
  Provide localized offers to customers, improving engagement and satisfaction across diverse markets.
• Enhances Customer Interactions
  Utilize data to suggest relevant travel options, increasing conversion rates significantly.
• Leverages Existing Infrastructure
  Maximize the effectiveness of loyalty programs by integrating travel solutions seamlessly.
• Maximizes Revenue Potential
  Adjust rates based on sales channel, supplier source, and product type to optimize profitability.
• Simplifies Booking Processes
  Allow travelers to manage all aspects of their journey within a single platform.
• Maintains Brand Identity
  Provide customizable solutions that reflect the airline’s branding for a cohesive customer experience.

Loyalty Management

Switchfly Loyalty Management is a turnkey loyalty technology platform for managing loyalty programs with integrated travel experiences. It supports dynamic packaging, ML/AI personalization, white-label travel integration, segmentation and reporting, pricing and promotions, and currency/language localization. The platform enables brands to deliver cohesive loyalty experiences across multiple programs, capture first-party data, and drive higher redemption rates and program performance.

• Enhances Customer Loyalty
  Utilize AI to create personalized rewards and experiences that resonate with individual customer preferences, driving loyalty.
• Boosts Revenue Through Bundling
  Allow customers to book travel packages that include flights, hotels, and activities, increasing overall revenue per booking.
• Creates Cohesive Brand Experiences
  Deliver a seamless travel booking experience that aligns with the brand's identity, enhancing customer recognition and loyalty.
• Improves User Engagement
  Ensure users receive content in their preferred language and currency, enhancing user experience and engagement.
• Informs Strategic Decisions
  Provide insights into customer behavior and program performance to inform marketing and operational strategies.
• Offers Flexible Redemption Options
  Offer customers various ways to earn and redeem points, maximizing their engagement and satisfaction.

Rewards & Recognition Integration

Rewards & Recognition Integration connects employee reward programs to Switchfly’s travel rewards platform, enabling travel-based incentives and travel experiences as part of recognition programs. It supports dynamic packaging, ML/AI personalization, white-label travel, segmentation and reporting, and flexible pricing and points redemption to maximize engagement and redemption.

• Drives Unique Travel Experiences
  Integrate diverse travel options to create meaningful and memorable rewards for employees.
• Boosts Targeted Engagement
  Utilize machine learning to tailor rewards according to employee preferences and behaviors, enhancing satisfaction and engagement.
• Maximizes Redemption Flexibility
  Allow employees to use points, cash, or both for travel, ensuring that rewards are accessible and appealing.
• Elevates Brand Identity
  Create a cohesive branding experience by customizing the travel platform to align with your organization’s identity.
• Optimizes Financial Flexibility
  Offer varied financial options for points usage, allowing customization and accessibility for users.
• Enhances Strategic Decision-Making
  Gather actionable data to refine marketing strategies and improve program outcomes.
• Informs Data-Driven Strategies
  Utilize detailed reports to enhance understanding of program effectiveness and employee preferences.

Travel Protection

Travel Protection is Switchfly’s integrated insurance option that partners can offer within their loyalty experiences. It can be added at checkout and presented in the branded flow, with support for points, cash, or mixed payments. The protection offering is built on a global API network and integrated with battleface, enabling configurable pricing and rapid add-ons to drive incremental ancillary revenue while keeping the checkout seamless.

• Leverages External Support
  Integrates protection offerings seamlessly while maintaining user experience.
• Translates Flexibility Into Revenue
  Allows businesses to adjust pricing structures to maximize profit margins.
• Simplifies the Booking Process
  Promotes a better user experience by eliminating extra steps in securing protection.
• Enhances User Control
  Gives travelers the freedom to choose payment methods that suit their needs.
• Ensures Worldwide Coverage
  Offers travelers comprehensive coverage no matter their destination.