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Support Center Unclaimed

Nonprofit Strategy & Philanthropy

supportcenteronline.org

New York, NY, United States

Nonprofit partner improving leadership, governance, and sustainability to strengthen communities.

Support Center is a nonprofit organization that collaborates with nonprofit and philanthropic clients to increase organizational effectiveness and efficiency, enabling them to improve the quality of life in our communities. It works with organizations of all sizes and stages to strengthen leadership, management, and financial sustainability. Through services in strategy and management, executive transition, professional and leadership development, and organizational navigation, it supports boards and leadership teams to improve governance, planning, performance, and capacity.

To increase organizational effectiveness and efficiency for nonprofit and philanthropic clients, enabling them to improve the quality of life in our communities.

What we offer

Strategy and Management

Service

Enhance nonprofit governance and performance with tailored strategic services.

supportcenteronline.org/services/strategy-and-management/

Executive Transition

Service

Seamlessly manage leadership transitions to sustain organizational effectiveness.

supportcenteronline.org/services/executive-transition/

Professional and Leadership Development

Service

Empower nonprofit leaders with customized training and interactive workshops for effective management.

supportcenteronline.org/services/professional-and-leadership-development/

Organizational Navigator

Service

Facilitates growth and strategic planning for nonprofits with expert guidance.

supportcenteronline.org/services/organizational-navigation/

Market segments

Executive search and interim leadership

Services to recruit permanent executives, place interim leaders, and build transitional leadership capacity to ensure continuity during leadership change.

Leadership development and executive coaching

Programs and coaching to build leadership skills, resilience, and succession readiness through certificate programs, peer learning, customized training, and one-on-one executive coaching.

Strategic planning, governance, and organizational design

Facilitates collaborative strategic planning, board development, governance alignment, organizational redesign, and DEI integration to improve long-term mission delivery and sustainability.

Organizational capacity assessment and performance monitoring

Baseline assessments, key performance indicator tracking, and dedicated navigator support to evaluate capacity, monitor progress, and guide scalable growth and expansion.

More information about our offering

Strategy and Management

Strategy and Management delivers nonprofit leadership and governance services to strengthen planning, performance, and sustainability. Core offerings include strategic planning, organizational assessment, board development and governance, executive coaching, organizational redesign, and diversity, equity, inclusion, and belonging. The team partners with organizations to develop living strategy documents, assess capacity, align governance with mission, coach leaders, redesign structures, and embed DEI&B across functions to improve long-term impact.

  • Enhance Board Effectiveness
    This feature strengthens board operational efficiency and governance, ensuring effective collaboration with executive leadership for organizational success.
  • Establish Clear Goals
    Guiding organizations through thorough strategic planning processes ensures alignment with mission and clear pathways to achieve both short and long-term objectives.
  • Embed DEI&B Practices
    This initiative promotes inclusive cultures, ensuring diverse representation in decision-making processes and fostering a sense of belonging within nonprofits.
  • Develop Leaders
    Through personalized coaching, this service enhances executive leadership skills and fosters professional growth, enabling more effective organizational change management.
  • Identify Improvement Areas
    This comprehensive evaluation identifies strengths and areas for growth, providing actionable insights for enhancing organizational effectiveness.
  • Optimize Organizational Structures
    This service helps organizations streamline operations, improving service delivery and strengthening overall effectiveness amidst changing environments.

Executive Transition

Executive Transition provides leadership change support through executive search, interim executive director placement, interim executive institute training, and succession planning. The services help nonprofit organizations recruit permanent leaders, place interim leaders to ensure continuity, develop transitional leadership capacity, and plan for smooth succession to sustain programs and impact.

  • Enhance Recruitment Process
    Utilize a structured methodology to identify and recruit the best-fit leaders tailored to your organization's culture and needs.
  • Ensure Leadership Continuity
    Interim directors help stabilize organizations post-departure of previous leaders, offering experienced management during transitional phases.
  • Proactively Prepare for Change
    Establish a comprehensive plan for leadership transitions that prepares the organization for future opportunities and challenges.
  • Build Interim Leadership Skills
    Equip interim leaders with essential skills and tools to navigate the complexities of organizational transitions.

Professional and Leadership Development

Professional and Leadership Development offers learning and capacity-building for nonprofit leaders and teams. It includes public training, customized training, and leadership programs. The center runs a broad slate of workshops—over 80 annually—covering management, leadership, fundraising, and financial stewardship, delivered in multiple formats and adapted to organizational needs. Programs aim to grow skills, resilience, and leadership across all levels.

  • Tailor Training Programs
    Gain access to personalized training that directly addresses the unique challenges and goals of your organization, enhancing team effectiveness.
  • Participate in Interactive Workshops
    Access a wide range of workshops covering essential skills in leadership and management tailored for staff and board members.
  • Enhance Strategic Planning Skills
    Participate in a dedicated program that equips leaders with vital skills and frameworks for effective strategic planning and execution.
  • Achieve Leadership Certificates
    Obtain formal recognition of your leadership skills through structured, accredited training programs that enhance your professional qualifications.
  • Support New EDs
    Facilitate the transition for new executive directors through an immersive learning experience that builds confidence and competence in leadership roles.
  • Engage in Peer Learning
    Join a community of leaders aimed at sharing insights, resources, and best practices to foster collaborative growth and problem-solving.

Organizational Navigator

Organizational Navigator helps nonprofit organizations navigate growth and expansion by providing guidance and practical resources. The program includes a dedicated resources page with FAQs to support growth, expansion, and governance during change.

  • Gain Expert Coaching
    Offers personalized coaching and strategic guidance to help organizations tackle significant challenges and leverage opportunities essential for sustainable growth and effectiveness.
  • Establish Clear Benchmarks
    Enables organizations to identify strengths and weaknesses, aiding in targeted improvement plans based on quantitative data.
  • Monitor Organizational Growth
    Empowers organizations to continually assess progress against established goals, ensuring accountability and adaptability in strategies.
  • Access Essential Resources
    Provides organizations with crucial insights and information to address common concerns during growth and operational transitions.

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