SPS Commerce

Streamline order management and enhance EDI compliance for improved supply chain visibility.

Streamline your order processes across channels and suppliers.

Enhance retail supply chain efficiency through robust tools for visibility and collaboration.

Gain valuable insights into retail sales and inventory management for enhanced decision-making.

Share accurate item data across all retailers and channels.

Streamline invoice exchanges while ensuring compliance with partner requirements.

Automated deduction management to recover and prevent revenue loss for brands.

Streamline logistics operations with automated customer communications and inventory management.

Streamline data exchange and improve compliance with pre-built EDI integrations for various business systems.

Enhances supply chain efficiency through automation and intelligence.

Streamline your manufacturing processes with automated supplier onboarding and enhanced information exchange.

Enhance supplier relationships and ensure compliance throughout the order process.

Enhances supply chain efficiency by preventing costly execution gaps through comprehensive PO visibility.

Transform supplier performance with actionable insights and benchmarking tools.

Enhance retail engagement through live commerce and connected buying experiences.

Enhance retail performance with AI-driven solutions and improved data management.

Optimize international retail operations with enhanced cross-border workflows and global compliance.

Streamline product management and order fulfillment across social selling platforms.

Capabilities to orchestrate digital orders, manage POs/ASNs/invoices, enforce partner requirements, handle exceptions, and provide real-time order visibility across channels and 3PLs.

Products: Fulfillment, Order Central, Supply Chain Performance Suite, Visibility Management, SPS for 3PLs

Capabilities to connect partner networks, automate EDI and partner data exchanges, transform partner formats, and provide transaction tracking and logging.

Products: EDI Integrations, E-Invoicing, International Commerce, Manufacturing Supply Chain, SPS for 3PLs

Centralize, enrich, and distribute product data and listings across sales channels to ensure consistent e-commerce product experiences.

Products: Assortment, Social Commerce, AI Enabled Commerce, Streaming Commerce

Analytics that benchmark and optimize procurement and supply chain operations, supplier performance, and cost-to-serve using industry-specific workflows and benchmarks.

Products: Analytics, Performance Management, Supply Chain Performance Suite, Visibility Management, Manufacturing Supply Chain

Agentic AI and automation capabilities that detect risks, automate repetitive operational tasks, improve replenishment decisions, and leverage network intelligence to scale operations.

Products: SPS MAX, AI Enabled Commerce

Fulfillment

Fulfillment is an EDI and order fulfillment solution that helps manage purchase orders, ASNs, invoices, partner requirements, exceptions, and retail order workflows across trading partners.

• Achieve EDI Compliance Across Partners
  Navigate complex EDI requirements to sustain partner relationships and avoid penalties.
• Enhance Order Tracking
  Provide real-time updates to stakeholders to facilitate informed decision-making and improve service levels.
• Enable Seamless Cross-channel Fulfillment
  Ensure smooth execution by managing orders from multiple sales channels efficiently.
• Automate Exception Management
  Minimize disruptions by automatically addressing exceptions based on set partner requirements.
• Leverage Data for Better Insights
  Anticipate customer needs and streamline inventory with actionable insights based on historical data.
• Streamline Document Management
  Organize and manage critical documents to enhance workflow efficiency.

Order Central

Order Central is an order management solution for creating and managing digital orders across channels, suppliers, and trading partners.

• Simplify Order Management
  Facilitates easy and efficient management of orders, enhancing operational efficiency.
• Ensure Compliance Automatically
  Reduces the risk of chargebacks and penalties by ensuring orders adhere to compliance standards.
• Gain Full Order Visibility
  Ensures constant awareness of order status, reducing delays and enhancing customer satisfaction.
• Streamline Partner Integration
  Optimizes communication and data exchange with trading partners, improving collaboration.
• Enhance Customer Trust
  Provides customers with constant updates on their order status, fostering trust and satisfaction.

Supply Chain Performance Suite

A suite of tools for improving retail supply chain performance, including vendor collaboration, order visibility, and operational execution.

• Ensure Timely Order Fulfillment
  Provides insights into every active purchase order, enabling teams to identify potential issues before they become costly delays.
• Drive Supplier Accountability
  Utilizes network-benchmarked scorecards to foster improvement and productive competition among suppliers.
• Strengthen Relationships
  Facilitates communication and coordination with suppliers, optimizing operational execution and reducing errors.
• Achieve Real-Time Awareness
  Consolidates purchase order data, ensuring all teams have up-to-date information to act upon.
• Enhance Supplier Readiness
  Ensures suppliers are prepared for orders from the start and adapt quickly to changing requirements.

Analytics

Analytics provides retail sales and inventory analytics for suppliers, offering insight into product performance, sell-through, inventory levels, and channel trends.

• Transform Data Into Decisions
  Provides a clear, connected view of sales and inventory data, allowing teams to plan effectively.
• Analyze Product Sell-Through
  Gain insights into how well products sell through to enhance inventory management and sales strategies.
• Gain Comprehensive Visibility
  Identifies issues proactively before they affect supply chain operations.
• Identify Performance Trends
  Understand how products perform across various channels to make informed decisions.
• Track Inventory Levels
  Stay updated on inventory levels and trends, optimizing stock availability and reducing costs.

Assortment

Assortment is a comprehensive product information management solution that facilitates the sharing of complete and accurate item data across multiple retailers and sales channels, ensuring optimal distribution and accuracy.

• Share Accurate Data
  Facilitate seamless sharing of item data to enhance collaboration and efficiency across trade partners.
• Ensure Data Integrity
  Implement checks to ensure data remains accurate throughout distribution processes and across various platforms.
• Distribute Data Efficiently
  Enable effective dissemination of item data across diverse retail platforms to enhance marketplace presence.
• Connect to a Broader Network
  Facilitate easy integration with existing systems to enhance data workflows and operational efficiency.
• Drive Strategic Decisions
  Utilize intelligent analytics to make informed decisions that optimize product assortment and inventory management.

E-Invoicing

E-Invoicing is a solution for exchanging compliant invoice documents without manually managing varying trading partner, tax, and regulatory requirements.

• Ensure Compliance Automatically
  This feature ensures that all invoices exchanged are compliant with applicable regulations, eliminating the risk of errors and enhancing operational efficiency.
• Simplify Tax Compliance
  Ensure all transactions comply with relevant tax laws and regulations, reducing the risk of audits and fines.
• Adapt to Partner Needs
  Automatically adjust the invoicing process to fit the unique requirements and formats of each trading partner, simplifying integrations.

Revenue Recovery

Revenue Recovery is a deduction management and revenue recovery solution that identifies, validates, disputes, and recovers revenue tied to deductions, shortages, fines, and margin loss.

• Identify Revenue Losses
  Recognize and assess all instances of revenue implications to take necessary actions promptly.
• Automate Revenue Recovery
  Utilize automation to recover lost revenue effectively and maintain healthy profit margins.
• Streamline Disputes
  Enhance efficiency in managing disputes and ensure timely resolution with trading partners to minimize revenue loss.
• Streamlined Processes
  Reduce manual efforts and enhance operational efficiency with automation in deduction management tasks.
• Enhance Data Visibility
  Provide a holistic view of all deduction-related operations to improve insights and decision-making.

SPS for 3PLs

SPS for 3PLs standardizes and automates client communications, item data, inventory, orders, delivery, and status information for third-party logistics providers.

• Automate Data Management
  Streamlines data entry and updates, significantly reducing manual work and errors in inventory tracking.
• Improve Delivery Tracking
  Enhances overall visibility in logistics operations, allowing for timely updates and proactive issue resolution.
• Enhance Client Communication
  Ensures consistent and clear interaction with clients, reducing errors and improving follow-up.
• Gain Operational Insights
  Empowers 3PLs to make informed decisions based on analytics, helping to optimize processes and reduce costs.

EDI Integrations

EDI Integrations are pre-built connectors for ERP, WMS, and other business systems, including connections for common platforms.

• Accelerate EDI Implementation
  Reduces setup time and complexity, enabling businesses to start exchanging data quickly and efficiently.
• Facilitate Smooth Data Exchange
  Ensures that data flows easily between different systems, enhancing collaboration and operational efficiency.
• Connect Every Business System
  Allows businesses to seamlessly integrate EDI capabilities with existing enterprise resource planning systems and workflows.
• Ensure Instant Data Availability
  Makes sure that all stakeholders have access to the latest data, improving decision-making and operational agility.
• Enhance Compliance Control
  Helps maintain compliance with various trading partner regulations, minimizing the risk of errors and ensuring smooth operations.

SPS MAX

SPS MAX: Supply Chain Agentic AI automates tasks, detects risks, and improves performance with embedded network intelligence.

• Automates Tasks
  Reduces manual workload by automating routine supply chain tasks, allowing teams to focus on strategic activities.
• Enhances Decision-Making
  Provides actionable insights drawn from real-time data across the supply chain, helping users make informed decisions quickly.
• Mitigates Risk
  Proactively identifies potential issues before they escalate, ensuring smoother operations and reduced losses.

Manufacturing Supply Chain

Manufacturing Supply Chain provides inbound automation and supplier onboarding at scale, improving information exchange with suppliers and co-manufacturing partners.

• Streamline Processes
  Reduces manual workload, speeding up the manufacturing workflow and minimizing errors.
• Enhance Communication
  Facilitates better alignment and real-time updates between manufacturers and their co-manufacturing partners.
• Enhance Operational Visibility
  Allows for the monitoring of all purchase orders to address potential issues before they escalate.
• Accelerate Supplier Integration
  Quickly integrates new suppliers into the manufacturing process, ensuring a seamless transition and operational efficiency.
• Drive Improvement
  Leverages data to improve supplier relationships and ensure compliance with operational standards.

Relationship Management

Relationship Management helps prepare each supplier before the first order ships and keeps them aligned as requirements evolve.

• Align Requirements With Suppliers
  This feature ensures that all suppliers are kept updated and aligned with the latest requirements throughout the transaction process.
• Ready Suppliers For Orders
  This feature ensures that suppliers are fully prepared and ready to fulfill orders before they are initiated.
• Drive Supplier Performance
  Empowers users to measure and improve supplier performance through detailed analytics and scorecards.
• Enhance Supplier Communication
  Enables clear governance and communication channels, helping to manage supplier relationships effectively.

Visibility Management

Visibility Management provides end‑to‑end visibility of POs across teams to identify gaps before they become costly.

• Prevent Costly Issues
  Enables proactive resolution of potential gaps before they lead to significant disruptions.
• Gain Complete Awareness
  Allows teams to track all purchase orders in real-time, enhancing accountability and responsiveness.
• Streamline Team Processes
  Facilitates seamless communication among teams, ensuring everyone is aligned and informed.
• Stay Informed
  Automatically updates relevant stakeholders on PO changes, ensuring timely responses.
• Enhance Data-Driven Decisions
  Uses collected data to provide insights that inform strategic supply chain decisions.

Performance Management

Performance Management offers network-benchmarked scorecards and cost-of-failure data to turn supplier performance into behavioral change.

• Drive Actionable Changes
  Utilize insights from performance data to enhance supplier behavior and ultimately drive operational improvements.
• Measure Performance Effectively
  Use scorecards to evaluate and compare supplier performance against industry standards, enabling better management decisions.
• Quantify Financial Impact
  Analyze the financial ramifications of supplier failures, providing a clear rationale for implementing necessary changes.

Streaming Commerce

Streaming Commerce provides solutions for managing live commerce experiences, connected buying journeys, retail media, product discovery, and digital commerce operations.

• Coordinate Experiences Across Channels
  Ensure a seamless experience for customers by integrating their journeys across various platforms and touchpoints.
• Streamline Live Commerce Events
  Facilitate real-time interactions and transactions during live commerce events, enhancing customer engagement and immediate sales.
• Enable Efficient Order Processing
  Optimize the process of discovering products and completing transactions in a digital environment.
• Leverage Retail Media
  Utilize integrated retail media strategies to boost brand visibility and drive sales during live events.

AI Enabled Commerce

AI Enabled Commerce delivers AI-powered shopping, smarter replenishment, and agentic commerce with clean, connected data.

• Enable Agentic Commerce
  Leverage clean and integrated data for better decision-making and customer insights.
• Enhance Shopping Experiences
  Utilize artificial intelligence to personalize and enhance the online shopping process for each customer.
• Optimize Replenishment
  Use AI-driven insights to make more informed replenishment decisions, minimizing stockouts and overstock situations.
• Enhance AI Performance
  Ensure that your AI systems operate at peak efficiency by addressing data quality issues across platforms.

International Commerce

International Commerce offers solutions for managing international retail operations, global trading partner requirements, cross-border commerce workflows, and supply chain connectivity.

• Comply With Diverse Trading Partner Standards
  Automate and manage the adherence to different trading partner requirements for seamless operations.
• Ensure Constant Global Communication
  Keep trading partners connected to ensure smooth operations and compliance with varied regulations.
• Streamline Cross-border Transactions
  Facilitate seamless transactions across borders to enhance efficiency and customer satisfaction.
• Gain Insights Into Supply Chain
  Monitor and track operations across various regions for proactive management and risk mitigation.

Social Commerce

Social commerce provides solutions for managing product data, orders, fulfillment, and connected commerce workflows across social selling channels.

• Enhance Workflow Efficiency
  By managing workflows seamlessly, social commerce empowers businesses to engage customers effectively and respond faster to market changes.
• Streamline Order Processing
  Integrate order management with social platforms to fulfill customer demands quickly and accurately, enhancing customer satisfaction.
• Ensure Accurate Listings
  Maintain precise and updated product information across social platforms, ensuring customers have the correct details before purchasing.
• Gain Insightful Analytics
  Utilize analytical tools to track engagement, sales, and customer behavior on social platforms, driving strategic decisions.