Smith & Jones Unclaimed
null, null, United States
Smith & Jones is a healthcare marketing agency that helps hospitals and health systems build brands and engage patients through strategy-driven campaigns and digital experiences.
Smith & Jones is a healthcare marketing agency that partners with hospitals, health systems, and other providers to build brands and drive campaigns across traditional marketing, digital marketing, and technology-enabled channels. The team offers strategy, branding, content and creative services, technology and product development, and business insights to improve patient engagement, growth, and outcomes. They take a holistic, strategy-first approach to service-line campaigns, brand development, and patient-centered digital experiences for healthcare organizations.
To help healthcare organizations engage patients, grow their brands, and improve outcomes through integrated marketing, technology, and data-driven insights.
What we offer
Strategy
Builds impactful healthcare marketing strategies that engage patients and enhance brand growth.
smithandjones.com/services/strategy/Traditional Marketing
Engage patients effectively through innovative traditional marketing strategies.
smithandjones.com/services/traditional-marketing/Technology
Providing innovative technology solutions for enhanced patient engagement.
smithandjones.com/services/technology/Business Insights
Gain actionable insights to drive performance and growth in healthcare organizations.
smithandjones.com/services/business-insights/Creative Services
Enhance healthcare branding with compelling creative services and storytelling.
smithandjones.com/services/creative/Digital Marketing
Enhance patient engagement and grow your healthcare brand with comprehensive digital marketing services.
smithandjones.com/services/digital-marketing/Market segments
Healthcare Brand and Creative
Brand strategy, messaging, and content production for hospitals and health systems to build reputation, patient trust, and consistent cross-channel identity.
Patient Acquisition and Growth Marketing
Digital and traditional marketing programs (SEO, local search, online advertising, social, email, marketing automation, media planning) that drive patient volume, referrals, and service-line growth.
Healthcare Business Intelligence and Analytics
Actionable analytics, BI data, ERP setup and optimization, digital behavioral tracking, and real-time dashboards that inform strategy, operations, and growth decisions for health systems.
Patient Experience and Digital Product Development
Design and development of patient-centered websites, applications, HIPAA-compliant digital experiences, accessibility, and immersive/voice features to improve engagement and outcomes.
More information about our offering
Strategy
Strategy helps healthcare organizations plan service-line campaigns and brand development through discovery, audience insights, and integrated planning. It guides the strategy process from discovery through execution, aligning stakeholders and delivering messaging that resonates with healthcare audiences. The service emphasizes audience-focused storytelling, cross-channel coordination, and data-informed decision making.
- Drives Informed Decision MakingBy analyzing audience data, the service provides healthcare organizations with critical insights for crafting targeted messaging that resonates.
- Streamlines Campaign ImplementationThis feature ensures all stakeholders are aligned, facilitating smoother campaign execution and better outcomes.
- Enhances Brand RecognitionEffective brand development ensures your healthcare organization stands out in a competitive market by establishing a compelling identity.
- Targets Patient EngagementFocused service line campaigns foster deeper connections with patients, driving engagement and conversions.
- Attracts and Retains PatientsA well-crafted content strategy helps build trust and establishes your organization as a resource in healthcare.
- Maintains Message ConsistencyConsistent voice and tone across communications enhance brand trust and recognition in healthcare marketing.
Traditional Marketing
Traditional marketing delivers creative, innovative campaigns across television, print, radio, outdoor, and direct mail, with an integrated approach that blends traditional and digital tactics. Our media planning and buying optimize reach and frequency, supported by public relations and targeted direct marketing to drive awareness and engagement.
- Combine Both ApproachesIntegrate traditional and digital marketing for enhanced reach and effectiveness, using local targeting and real-time performance metrics.
- Optimize Media SpendMaximize ad effectiveness through strategic media planning and targeted buying across various platforms.
- Engage Targeted AudiencesUtilize targeted direct marketing to effectively reach and engage specific patient demographics.
- Reach Broad AudiencesUtilize television and radio channels to effectively communicate marketing messages to large and diverse audiences.
- Boost Local VisibilityImplement effective outdoor advertising strategies to enhance brand visibility within the community.
Technology
Technology creates modern, patient-centered digital experiences. We offer web design and development, application development, and immersive capabilities such as virtual and augmented reality, plus voice applications. Our work emphasizes solving real problems with scalable tools, while ensuring privacy, security, and accessible design.
- Protects Patient Health InformationAll digital solutions are designed with HIPAA compliance, ensuring the security of sensitive patient information.
- Creates Custom Apps For HealthcareTailored applications enhance patient engagement and streamline processes, addressing specific healthcare challenges.
- Creates User-Friendly WebsitesWe focus on intuitive web designs that enhance navigation and improve patient engagement.
- Ensures Accessibility Standards Are MetOur commitment to ADA/WCAG standards means your digital presence is accessible to all users, promoting inclusivity and compliance.
- Utilizes VR/AR For Enhanced EngagementLeverage cutting-edge VR and AR to create engaging healthcare experiences that improve patient understanding and satisfaction.
- Integrates Voice TechnologyImplement voice solutions to facilitate healthcare workflows, improving efficiency and user experience.
Business Insights
Business insights helps healthcare organizations prepare for the future with actionable analytics. We provide growth strategy, ERP setup and optimization, insights and analytics, BI data for health systems, and digital behavioral tracking, delivered through real-time dashboards that empower data-driven decision making.
- Enhance Decision-MakingDeliver targeted insights that inform strategy and improve operational efficiency.
- Drive Organizational GrowthImplement actionable strategies that foster sustainable growth in healthcare settings.
- Access Live Data InsightsVisualize and interpret key metrics in real-time for proactive management.
- Understand Patient InteractionsAnalyze patient online behavior to optimize engagement and marketing efforts.
- Inform Strategic DecisionsUtilize detailed analysis to guide leadership decisions and improve patient outcomes.
- Streamline OperationsEnsure your organization operates efficiently through effective resource management.
Creative Services
Creative services blend brand strategy with production across audio, video, photography, animation, motion design, graphic design, podcasts, and content creation. The team shapes cohesive brands and stories for healthcare organizations, ensuring consistent messaging and engaging experiences across channels.
- Develop Comprehensive Brand StrategiesEstablish a strong brand foundation through in-depth research and strategic positioning to resonate with target audiences.
- Capture Compelling Visual StoriesThrough expert video production, convey brand messages in visually engaging ways that resonate with audiences.
- Enrich Stories with AnimationUse engaging and creative animation to bring narratives to life and enhance audience understanding.
- Design Engaging Visual AssetsUtilize innovative graphic design to convey messages that captivate and inform target audiences effectively.
- Produce High-Quality Audio ContentCreate engaging audio assets that enhance campaign effectiveness and build a stronger brand narrative.
- Craft Compelling Written ContentDevelop high-quality content that not only informs but also engages potential patients and reinforces brand messaging.
- Deliver High-Quality PhotographyEnhance brand visual identity with professional photography that captures the essence of healthcare services.
- Create Informative Podcast SeriesEngage audiences through carefully crafted podcasts that provide valuable insights and stories related to healthcare.
Digital Marketing
Digital marketing covers a complete online toolkit to connect with patients and providers. Services include SEO, Local SEO, online advertising, social media, email marketing, marketing automation, and online reputation management, all guided by data-driven workflows and real-time dashboards.
- Informs StrategyUtilize insights from analytics to shape marketing strategies that target patient needs effectively.
- Boost Online PresenceEnhance your ranking on search engines to attract more patients actively looking for healthcare services.
- Increase Local VisibilityEnhance your healthcare facility’s discoverability in local search results, connecting you with nearby patients actively seeking care.
- Protect Brand ImageManage and respond to online reviews and feedback, building trust and credibility with patients.
- Nurture RelationshipsEngage prospective and existing patients with timely and relevant email communications to foster loyalty and conversion.
- Target Key AudiencesEngage specific demographics through targeted ads that reach potential patients based on their interests and behaviors.
- Monitor Campaigns EffectivelyGain insights into campaign performance with real-time analytics, allowing for immediate adjustments and optimizations.
- Cultivate Online CommunityEngage with patients and prospects on social media to build relationships, share information, and enhance brand loyalty.
- Streamline ProcessesEfficiently manage and automate repetitive marketing tasks to focus on strategy and growth.
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