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Smith & Jones Unclaimed

Marketing Agencies

smithandjones.com

null, null, United States

Smith & Jones is a healthcare marketing agency that helps hospitals and health systems build brands and engage patients through strategy-driven campaigns and digital experiences.

Smith & Jones is a healthcare marketing agency that partners with hospitals, health systems, and other providers to build brands and drive campaigns across traditional marketing, digital marketing, and technology-enabled channels. The team offers strategy, branding, content and creative services, technology and product development, and business insights to improve patient engagement, growth, and outcomes. They take a holistic, strategy-first approach to service-line campaigns, brand development, and patient-centered digital experiences for healthcare organizations.

To help healthcare organizations engage patients, grow their brands, and improve outcomes through integrated marketing, technology, and data-driven insights.

What we offer

Strategy

Service

Builds impactful healthcare marketing strategies that engage patients and enhance brand growth.

smithandjones.com/services/strategy/

Traditional Marketing

Service

Engage patients effectively through innovative traditional marketing strategies.

smithandjones.com/services/traditional-marketing/

Technology

Service

Providing innovative technology solutions for enhanced patient engagement.

smithandjones.com/services/technology/

Business Insights

Service

Gain actionable insights to drive performance and growth in healthcare organizations.

smithandjones.com/services/business-insights/

Creative Services

Service

Enhance healthcare branding with compelling creative services and storytelling.

smithandjones.com/services/creative/

Digital Marketing

Service

Enhance patient engagement and grow your healthcare brand with comprehensive digital marketing services.

smithandjones.com/services/digital-marketing/

Market segments

Healthcare Brand and Creative

Brand strategy, messaging, and content production for hospitals and health systems to build reputation, patient trust, and consistent cross-channel identity.

Patient Acquisition and Growth Marketing

Digital and traditional marketing programs (SEO, local search, online advertising, social, email, marketing automation, media planning) that drive patient volume, referrals, and service-line growth.

Healthcare Business Intelligence and Analytics

Actionable analytics, BI data, ERP setup and optimization, digital behavioral tracking, and real-time dashboards that inform strategy, operations, and growth decisions for health systems.

Patient Experience and Digital Product Development

Design and development of patient-centered websites, applications, HIPAA-compliant digital experiences, accessibility, and immersive/voice features to improve engagement and outcomes.

More information about our offering

Strategy

Strategy helps healthcare organizations plan service-line campaigns and brand development through discovery, audience insights, and integrated planning. It guides the strategy process from discovery through execution, aligning stakeholders and delivering messaging that resonates with healthcare audiences. The service emphasizes audience-focused storytelling, cross-channel coordination, and data-informed decision making.

  • Drives Informed Decision Making
    By analyzing audience data, the service provides healthcare organizations with critical insights for crafting targeted messaging that resonates.
  • Streamlines Campaign Implementation
    This feature ensures all stakeholders are aligned, facilitating smoother campaign execution and better outcomes.
  • Enhances Brand Recognition
    Effective brand development ensures your healthcare organization stands out in a competitive market by establishing a compelling identity.
  • Targets Patient Engagement
    Focused service line campaigns foster deeper connections with patients, driving engagement and conversions.
  • Attracts and Retains Patients
    A well-crafted content strategy helps build trust and establishes your organization as a resource in healthcare.
  • Maintains Message Consistency
    Consistent voice and tone across communications enhance brand trust and recognition in healthcare marketing.

Traditional Marketing

Traditional marketing delivers creative, innovative campaigns across television, print, radio, outdoor, and direct mail, with an integrated approach that blends traditional and digital tactics. Our media planning and buying optimize reach and frequency, supported by public relations and targeted direct marketing to drive awareness and engagement.

  • Combine Both Approaches
    Integrate traditional and digital marketing for enhanced reach and effectiveness, using local targeting and real-time performance metrics.
  • Optimize Media Spend
    Maximize ad effectiveness through strategic media planning and targeted buying across various platforms.
  • Engage Targeted Audiences
    Utilize targeted direct marketing to effectively reach and engage specific patient demographics.
  • Reach Broad Audiences
    Utilize television and radio channels to effectively communicate marketing messages to large and diverse audiences.
  • Boost Local Visibility
    Implement effective outdoor advertising strategies to enhance brand visibility within the community.

Technology

Technology creates modern, patient-centered digital experiences. We offer web design and development, application development, and immersive capabilities such as virtual and augmented reality, plus voice applications. Our work emphasizes solving real problems with scalable tools, while ensuring privacy, security, and accessible design.

  • Protects Patient Health Information
    All digital solutions are designed with HIPAA compliance, ensuring the security of sensitive patient information.
  • Creates Custom Apps For Healthcare
    Tailored applications enhance patient engagement and streamline processes, addressing specific healthcare challenges.
  • Creates User-Friendly Websites
    We focus on intuitive web designs that enhance navigation and improve patient engagement.
  • Ensures Accessibility Standards Are Met
    Our commitment to ADA/WCAG standards means your digital presence is accessible to all users, promoting inclusivity and compliance.
  • Utilizes VR/AR For Enhanced Engagement
    Leverage cutting-edge VR and AR to create engaging healthcare experiences that improve patient understanding and satisfaction.
  • Integrates Voice Technology
    Implement voice solutions to facilitate healthcare workflows, improving efficiency and user experience.

Business Insights

Business insights helps healthcare organizations prepare for the future with actionable analytics. We provide growth strategy, ERP setup and optimization, insights and analytics, BI data for health systems, and digital behavioral tracking, delivered through real-time dashboards that empower data-driven decision making.

  • Enhance Decision-Making
    Deliver targeted insights that inform strategy and improve operational efficiency.
  • Drive Organizational Growth
    Implement actionable strategies that foster sustainable growth in healthcare settings.
  • Access Live Data Insights
    Visualize and interpret key metrics in real-time for proactive management.
  • Understand Patient Interactions
    Analyze patient online behavior to optimize engagement and marketing efforts.
  • Inform Strategic Decisions
    Utilize detailed analysis to guide leadership decisions and improve patient outcomes.
  • Streamline Operations
    Ensure your organization operates efficiently through effective resource management.

Creative Services

Creative services blend brand strategy with production across audio, video, photography, animation, motion design, graphic design, podcasts, and content creation. The team shapes cohesive brands and stories for healthcare organizations, ensuring consistent messaging and engaging experiences across channels.

  • Develop Comprehensive Brand Strategies
    Establish a strong brand foundation through in-depth research and strategic positioning to resonate with target audiences.
  • Capture Compelling Visual Stories
    Through expert video production, convey brand messages in visually engaging ways that resonate with audiences.
  • Enrich Stories with Animation
    Use engaging and creative animation to bring narratives to life and enhance audience understanding.
  • Design Engaging Visual Assets
    Utilize innovative graphic design to convey messages that captivate and inform target audiences effectively.
  • Produce High-Quality Audio Content
    Create engaging audio assets that enhance campaign effectiveness and build a stronger brand narrative.
  • Craft Compelling Written Content
    Develop high-quality content that not only informs but also engages potential patients and reinforces brand messaging.
  • Deliver High-Quality Photography
    Enhance brand visual identity with professional photography that captures the essence of healthcare services.
  • Create Informative Podcast Series
    Engage audiences through carefully crafted podcasts that provide valuable insights and stories related to healthcare.

Digital Marketing

Digital marketing covers a complete online toolkit to connect with patients and providers. Services include SEO, Local SEO, online advertising, social media, email marketing, marketing automation, and online reputation management, all guided by data-driven workflows and real-time dashboards.

  • Informs Strategy
    Utilize insights from analytics to shape marketing strategies that target patient needs effectively.
  • Boost Online Presence
    Enhance your ranking on search engines to attract more patients actively looking for healthcare services.
  • Increase Local Visibility
    Enhance your healthcare facility’s discoverability in local search results, connecting you with nearby patients actively seeking care.
  • Protect Brand Image
    Manage and respond to online reviews and feedback, building trust and credibility with patients.
  • Nurture Relationships
    Engage prospective and existing patients with timely and relevant email communications to foster loyalty and conversion.
  • Target Key Audiences
    Engage specific demographics through targeted ads that reach potential patients based on their interests and behaviors.
  • Monitor Campaigns Effectively
    Gain insights into campaign performance with real-time analytics, allowing for immediate adjustments and optimizations.
  • Cultivate Online Community
    Engage with patients and prospects on social media to build relationships, share information, and enhance brand loyalty.
  • Streamline Processes
    Efficiently manage and automate repetitive marketing tasks to focus on strategy and growth.

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