SingleStone Unclaimed

Transform data into actionable insights for smarter decisions.

Transform your architecture for enhanced efficiency and agility.

Accelerate your customer engagement with unified platforms.

Accelerate your software development with user-centered design and modern DevOps practices.

Transform tech challenges into quick wins with rapid solutions for immediate impact.

Gain clarity on your current architecture rapidly to streamline your modernization efforts.

Identify the best technology platforms that align with your business needs.

Streamline content management and enhance digital experiences with expert CMS solutions.

Enhance customer communications through strategic management, ensuring effective engagement.

Transform customer relationships through tailored CRM consulting and integration services.

Data engineering, governance, analytics and data science services that turn enterprise data into actionable insights for operationalization and strategic decision‑making.

Refactoring, replatforming, and rearchitecting legacy systems into scalable, resilient architectures to reduce technical debt and improve maintainability and performance.

Implementation, customization and ongoing management of Drupal-based CMS and digital experience platforms to deliver accessible, maintainable websites and modular functionality.

Capabilities to manage sales pipelines, service operations, lead and case management, and cross‑team customer workflows to improve revenue and retention.

Capabilities to design, personalize, deliver, and govern customer communications across print and digital channels to ensure consistency, compliance, and efficient workflows.

Data, Analytics & AI

Service that turns data into action, enabling clarity and smarter decisions through data accuracy, consistency, and AI-enabled use cases.

• Develop AI Use Cases
  Identify and prioritize high-impact AI opportunities, enabling organizations to leverage data effectively and gain business advantages.
• Ensure Clean Data
  Utilize advanced methodologies to harmonize data across various sources, enhancing trust and reliability in data-driven decision making.
• Unify Data Sources
  Streamline analysis by resolving inconsistencies and ensuring all stakeholders work with a common understanding of data.
• Visualize Data Insights
  Present actionable insights through intuitive dashboards, facilitating quick and informed decision-making.
• Accelerate Decision-Making
  Utilize state-of-the-art data architecture for faster, more reliable access to insights, driving efficient business growth.

Architecture Modernization

Service blending design thinking with Domain-Driven Design to modernize enterprise architecture, removing barriers and enabling faster delivery.

• Ensure Strategic Alignment
  Utilizing Domain-Driven Design ensures that architectural changes align closely with business goals, facilitating better decision-making during modernization.
• Identify Key Challenges
  This process helps teams understand the primary issues to address, enabling effective planning of modernization strategies.
• Mitigate Disruption Risk
  This approach allows organizations to modernize without sacrificing current operations, making it safer and more manageable.
• Visualize System Dependencies
  This feature enables teams to understand the relationships between systems and processes, making it easier to plan for alignment with business architecture.
• Leverage AI for Insights
  Integrating AI enables organizations to gain faster insights and improve their modernization efforts, aligning with current business needs.
• Speed Up Modernization
  These tailored sessions help gather insights quickly, getting teams on the right track for future state developments.

Customer Platforms

Service to seamlessly implement CRM, CCM, and CMS platforms with end users.

• Streamline Customer Engagement
  Achieve efficient integrations across multiple platforms, enhancing user experience while improving business processes.
• Enhance User Adoption
  Provide structured support to facilitate user adaptation and ensure sustained platform utilization.
• Enhance Customer Interactions
  Ensure consistent communications, building trust and satisfaction through personalized customer experiences.
• Align Technology with Business Goals
  Leverage expert insights to ensure technology solutions align with organizational objectives, driving effective results.
• Improve Data Consistency
  Create a holistic view of customer interactions, ensuring access to accurate and actionable data at all times.

Software Development

Deliver intuitive solutions that bring your vision to life through human-centered design and fast, secure delivery.

• Deliver User-Centered Software
  Our diverse teams combine expertise to create software solutions that resonate with users and meet their needs effectively.
• Define Problems Accurately
  We ensure that the right challenges are identified early, leading to targeted and effective software solutions.
• Accelerate Delivery
  Utilizing CI/CD allows for quick updates and improvements, reducing time to market while maintaining high quality.
• Improve User Satisfaction
  Overall user experience is greatly enhanced through intuitive interfaces, leading to higher engagement and lower support costs.
• Gather Feedback Early
  Early prototypes allow us to validate concepts and designs, adjusting based on real user interactions before full-scale production.

Accelerators

Accelerator program offering rapid engagements and workshops to accelerate modernization and platform decisions, including state visualizations and fit analyses.

• Harness AI To Resolve Data Conflicts
  Quickly identify and harmonize conflicting terminology across departments, ensuring clarity and enhancing analytic capabilities.
• Align Data Systems
  Establish a robust semantic structure to enhance data integration and empower AI-driven insights.
• Gain Clarity On Architecture
  Understand your existing systems through context and container diagrams, facilitating informed decisions for future state planning.
• Prepare For Future Modernization
  Thoroughly map and assess current processes, setting the foundation for effective modernization strategies.
• Identify Optimal Platforms
  Assess your current environment and receive tailored recommendations to enhance customer experience and operational efficiency.
• Evaluate Data Management Practices
  Identify gaps in your current data systems and clarify the suitability of a data catalog for improved transparency and efficiency.

Current State Visualization

Two-day accelerator to map your current architecture with Context and Container Diagrams, identify bottlenecks, and enable faster modernization decisions.

• Guide Architecting Future State
  Artifacts that provide strategic direction for your modernization journey.
• Reveal Process Inefficiencies
  Discover deeper insights into system limitations that impede performance.
• Visualize System Architecture
  Get a comprehensive view of dependencies, simplifying the roadmap for modernization.
• Enable Quicker Decisions
  Facilitate rapid analysis and actions based on comprehensive current state assessments.

Platform Fit-Analysis Workshop

Workshop to help choose the right CRM, CCM, or CMS platform, with discovery, platform recommendations, and actionable next steps.

• Understand Unique Challenges
  Tailored discussions to outline specific business challenges, ensuring the platform chosen addresses all critical needs.
• Receive Clear Recommendations
  Unbiased guidance on the most suitable platforms based on your defined objectives and workflows.
• Plan for Strategic Success
  A well-defined roadmap for implementing the selected platforms, ensuring efficient deployment and long-term alignment with business goals.

Content Management Systems (CMS)

CMS consulting and implementation services, including Brightspot and Sitecore, platform selection, and multi-website consolidation.

• Transform CMS Strategy
  Receive expert guidance to develop effective content strategies that boost user engagement.
• Implement Sitecore CMS Effectively
  Utilize SingleStone's expertise in Sitecore to enhance customer engagement and content delivery.
• Implement Brightspot CMS Effectively
  Leverage tailored implementation strategies to maximize Brightspot's features for your business needs.
• Consolidate Websites Seamlessly
  Streamline digital presence and enhance user experience by merging multiple sites into one robust CMS.
• Utilize Headless CMS Flexibility
  Enhance scalability and performance by using a headless CMS that allows for seamless content delivery across platforms.
• Choose the Right CMS
  Identify and select the best CMS platform that aligns with your organizational goals and workflows.
• Streamline Content Processes
  Create efficient, user-friendly workflows that enhance productivity and reduce time to market.

Customer Communication Management (CCM)

CCM strategy and implementation services, including OpenText Exstream, communication redesign, and form conversion.

• Leverage OpenText Exstream
  Utilize this leading CCM platform for omnichannel communication to improve customer experience and engagement.
• Engage Across All Channels
  Deliver a seamless experience by communicating with customers through their preferred channels.
• Improve Communication Quality
  Transform how you engage with customers by ensuring your messaging is consistent, accurate, and tailored to their needs.
• Reduce Manual Efforts
  Minimize manual processes, ensuring timely and accurate communication delivery.
• Streamline Forms Process
  Update your forms for better usability and accessibility, enhancing customer interactions.

CRM (Customer Relationship Management)

CRM consulting services including Microsoft Dynamics and Salesforce, with integration between Dynamics and Salesforce.

• Optimize CRM Programs
  Receive expert guidance to effectively implement and leverage CRM systems that align with your business goals.
• Unify Data Workflows
  Streamline processes and improve data consistency across platforms by integrating Microsoft Dynamics with Salesforce.
• Implement Dynamics Solutions
  Leverage tailored Microsoft Dynamics solutions to enhance customer relationship management in your organization.
• Customize Salesforce
  Get tailored Salesforce solutions that fit your specific business needs and processes to improve customer interactions.
• Enhance Customer Interactions
  Utilize customer communication management to streamline interactions across multiple channels, improving engagement and satisfaction.
• Deliver Seamless Experiences
  Ensure consistent and personalized communication with customers across all platforms, enhancing their overall experience.