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ShipBob, Inc.

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Third-Party LogisticsSoftware + Servicesshipbob.comChicago, Illinois, United StatesUpdated

Global end-to-end ecommerce fulfillment provider helping brands scale across channels.

Overview

ShipBob is a global end-to-end ecommerce fulfillment provider that combines a network of fulfillment centers with cloud-based software to help direct-to-consumer (DTC) and business-to-business (B2B) brands scale. The company manages inventory distribution, order fulfillment, shipping, and returns, delivering fast, accurate, and affordable fulfillment across multiple channels. ShipBob serves brands across industries by offering an integrated platform that connects with leading ecommerce platforms, provides real-time visibility into inventory and shipments, and enables omnichannel fulfillment. With a distributed network of fulfillment centers worldwide, ShipBob enables rapid delivery, international reach, and scalable operations as order volumes grow. The company emphasizes data-driven decisions through analytics, dashboards, and reports, and supports brands with setup, implementation, and ongoing merchant care. By outsourcing fulfillment to ShipBob, brands can focus on growth, marketing, and product development while improving customer experiences with reliable delivery and transparent operations.

Mission statement

Our mission is to drive global commerce through technology-powered supply chain solutions.

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What we offer

Outsourced Fulfillment

Service

Accelerate your business growth with ShipBob's fast, reliable outsourced fulfillment services.

shipbob.com →

Omnichannel Fulfillment

Streamline DTC and B2B fulfillment through a unified platform for all sales channels.

shipbob.com →

Retail Distribution

Service

ShipBob simplifies retail distribution for ecommerce brands through a seamless fulfillment network.

shipbob.com →

Market segments

Market size by segment

Growth potential (CAGR)

E-commerce order fulfillment

155 Billion USD13% CAGR

End-to-end pick, pack, and ship operations for direct-to-consumer and marketplace orders emphasizing fast shipping (including 2-day coverage), branded unboxing, and consolidated multi-channel order processing.

Products: Omnichannel Fulfillment, Outsourced Fulfillment

Distributed order management

1.2 Billion USD12.3% CAGR

Unify inventory and orders across a global/distributed fulfillment network with inventory placement, replenishment guidance, real-time visibility, and analytics to optimize fulfillment routing and reduce transit times.

Products: Omnichannel Fulfillment, Outsourced Fulfillment

Retail distribution and EDI integration

1.05 Billion USD10.5% CAGR

Capabilities to onboard and serve retail partners at scale, including EDI/ERP readiness, turnkey retailer integrations, rapid onboarding, and nationwide fulfillment to meet retailer requirements.

Products: Retail Distribution, Omnichannel Fulfillment, Outsourced Fulfillment

Cross-border e-commerce logistics and customs management

568.78 Billion USD11.25% CAGR

International shipping, customs clearance, cross-border tracking and regional network capabilities that enable sellers to reach global markets and maintain compliance.

Products: Outsourced Fulfillment, Omnichannel Fulfillment

More information about our offering

Outsourced Fulfillment

Outsourced Fulfillment is ShipBob’s end-to-end fulfillment service. It leverages a distributed network of fulfillment centers to scale with your business and handles direct-to-consumer (DTC) and business-to-business (B2B) orders under one roof. The service emphasizes fast shipping and offers unboxing customization, cross-border shipping, and global reach, backed by reliable support from fulfillment experts. As a full-stack provider, ShipBob combines inventory and order management, real-time visibility, analytics, and integrations to streamline your logistics.

  • Optimize Fulfillment Efficiency
    Leverage multiple locations for faster deliveries and reduced shipping costs.
  • Achieve Fast Delivery
    Get products to customers within two days, enhancing customer satisfaction and meeting modern shipping expectations.
  • Automate Logistics
    Let ShipBob handle the logistics while you focus on growing your business.
  • Expand Market Reach
    Effortlessly ship to international customers, enhancing your brand's global presence.
  • Enhance Customer Experience
    Delight customers with quick delivery and personalized packaging.
  • Streamline Operations
    Control both retail and DTC orders from a single interface, reducing complexity and improving efficiency.
  • Streamline Operations
    Manage all sales channels seamlessly with a unified logistics solution.
  • Receive Professional Assistance
    Access a knowledgeable support team to assist with fulfillment challenges.

Omnichannel Fulfillment

Omnichannel Fulfillment is ShipBob’s platform for unifying DTC and B2B fulfillment across channels. It enables all channels—direct-to-consumer, wholesale, online marketplaces, and retailers—to be served from one system. The solution includes a single global inventory network and connectivity with major ecommerce channels (50+ integrations) providing real-time visibility, analytics, and consolidated order and inventory management across channels.

  • Connect Seamlessly
    Leverage a wide array of integrations to ensure smooth data flow between platforms, enhancing operational efficiency.
  • Optimize Inventory Distribution
    Automate inventory distribution to meet demand while minimizing shipping costs and ensuring efficient replenishment.
  • Centralize Fulfillment
    Streamline all fulfillment processes into one platform, reducing operational complexity and enhancing performance.
  • Personalize Unboxings
    Create memorable customer experiences through tailored packaging options that resonate with your brand identity.
  • Simplify Logistics
    Access a vast network of fulfillment centers for faster and more cost-effective shipping across multiple channels.
  • Handle Seasonal Spikes
    Adjust quickly to increased demand during peak seasons while ensuring consistent service quality.

Retail Distribution

Retail Distribution is ShipBob’s service designed to move products to retailers—large and small—without complex pricing or long minimum contracts. It leverages a nationwide network of fulfillment centers to meet retailer demand and supports rapid onboarding of new retailers. It also offers turnkey retailer integrations to connect to 150+ retailers via preferred EDI or ERP providers.

  • Ensures Reliable Fulfillment
    Provides adequate capacity to fulfill orders efficiently, reducing delays especially during high-demand periods.
  • Connects Retailers Efficiently
    Streamlines the order process from retailers, minimizing delays and ensuring compliance.
  • Boosts Distribution Capabilities
    Facilitates easy connections with multiple retailers, enhancing marketplace reach.
  • Accelerates Market Entry
    Enables brands to quickly expand their market presence by onboarding new retailers in days.

Sources

Methodology and sourcing behind the figures and links shown above.

E-commerce order fulfillment

Estimated current market size around USD 155 billion (2025–2026) based on recent industry reports (Mordor Intelligence and Precedence Research reporting USD ~138–161B in 2025–2026). CAGR estimated at ~13% as a consensus midpoint between reported forecasts (Mordor 11.62% 2026–2031, Precedence 14.24% 2025–2034, Zion ~13.12% to 2030). Estimates reflect consolidation of reported figures and stated growth drivers: rapid online retail migration, same-day/fast-shipping demand, 3PL/automation adoption.

Distributed order management

Estimates based on multiple market-report excerpts in the provided searchResults. A retail-focused DOM report (OpenPR) explicitly cites USD 1.2B in 2024 and a high-growth forecast (15.8% to 2031). Other reports show higher 2024/2025 values (USD 2.1B and USD 3.188B) and varying CAGRs (7.4%–12.3%). I use the retail DOM-specific 2024 figure (USD 1.2B) as a conservative current market-size estimate and a mid-to-high CAGR (12.3%) reflecting consensus among forecasts in the results.

Retail distribution and EDI integration

Estimation derived from multiple EDI market reports in the provided search results (2024–2025 global EDI market estimates range roughly $2.55–6.8B with CAGRs ~9.5–12.4%). Sources consistently identify retail/CPG as the largest commercial opportunity and cite retailer EDI mandates and e‑commerce growth as primary drivers. I used a conservative midpoint total EDI market (~$3.5B) and assumed retail distribution & EDI integration represents ~30% of EDI revenue (reflecting retail’s dominant share in cited reports), yielding ~USD 1.05B. Growth potential uses a midpoint CAGR (~10.5%) between reported EDI CAGRs to reflect sustained mandate-driven and e‑commerce-led growth for retail integration services.

Cross-border e-commerce logistics and customs management

Estimate based primarily on published market reports in the search results. Market Research Future reports a global cross‑border e‑commerce logistics market of USD 568.78 billion (2024) with a 11.25% CAGR (2025–2035). Other sources show varied global and regional estimates (USD 133–153B to USD 599B range) but generally indicate mid‑teens to low double‑digit CAGRs; regional reports (Southeast Asia) align near ~11% CAGR, supporting a ~11% growth assumption.

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