Sana Commerce Unclaimed

Empower B2B commerce with real-time data, automated workflows, and seamless ERP integrations.

Streamline your setup process for faster value realization and optimized onboarding success.

Empowers business growth through strategic e-commerce expertise and proactive support.

Empowering users with educational resources for effective utilization of Sana Commerce.

Receive expert guidance and support to enhance your e-commerce experience.

Commerce platforms that tightly integrate with ERP systems to synchronize orders, inventory, customer master data, and financial transactions for unified order-to-cash and fulfillment processes.

Automation of sales order capture and processing, including data extraction from order documents, validation, and integration into order-to-cash systems to speed fulfillment and reduce errors.

Centralize, enrich, and distribute product data and listings across sales channels to ensure consistent e-commerce product experiences.

Capabilities focused on increasing online revenue through conversion rate optimization, acquisition and retention programs, repeat-purchase strategies, and digital marketing ROI improvement.

Services and capabilities focused on personalized onboarding, dedicated success management, training and ongoing strategic support to improve product adoption and customer lifetime value.

Sana Commerce Cloud

Sana Commerce Cloud is a global ERP-integrated B2B e-commerce platform that enables real-time data synchronization, accurate pricing and stock visibility, and automated workflows across purchasing and selling processes. Built for manufacturers, distributors, and other business buyers, the platform supports self-service experiences, multi-channel selling, and seamless integrations with ERP, PIM, and CRM systems, helping teams unburden operations and accelerate growth. It combines platform capabilities such as order automation, real-time stock, and data-driven insights to deliver cohesive, configurable web stores.

• Ensure Secure Integrations
  Maintain compliance and secure connections with existing business systems to protect data integrity.
• Automate Order Flow
  Reduce manual intervention and free up team resources for more strategic tasks.
• Ensure Accurate Transactional Data
  Offer buyers accurate price information and stock availability during purchase to increase trust.
• Centralize Administration
  Access all administration tasks from one place to enhance management and oversight.
• Maintain Accurate Catalogs
  Ensure consistently updated product information across all channels, enhancing buyer confidence.
• Streamline Order Processing
  Combine all order management tasks into one system to enhance efficiency and reduce errors.
• Centralize Product Data
  Manage product information effectively with consistent data across all platforms.
• Facilitate Easy Ordering
  Empower customers to manage their orders and track shipments independently for improved satisfaction.
• Optimize Decisions
  Leverage data-driven insights to enhance decision-making and operational efficiency.
• Drive Predictable Growth
  Utilize analytical insights to guide business investments and strategy for growth.
• Enhance User Experience
  Drive adoption by facilitating tailored interactions that suit each buyer's preferences.

Sana Onboarding Service

Sana Onboarding Service helps organizations get up and running quickly with Sana Commerce, maximizing platform value and accelerating commerce goals through a guided, structured implementation.

• Accelerate Your Start
  Emphasizes a fast implementation timeline to ensure that businesses can quickly start utilizing the platform and seeing benefits.
• Align Goals For Success
  Ensures that the onboarding process directly supports your business objectives, enhancing the overall effectiveness of the implementation.
• Maximize ROI
  Focuses on setting up the e-commerce platform to ensure you receive the best possible returns on your initial investment.
• Empower Your Team
  Prepares your team with the knowledge and resources needed to effectively use the platform, fostering independence and confidence.

Sana Customer Success

Sana Customer Success provides a dedicated team of e-commerce experts who act as strategic advisors and champions for growth, ensuring ongoing value from Sana Commerce Cloud.

• Enhance Your Growth Strategy
  Work alongside experts to strategize your e-commerce approach and ensure sustainable growth.
• Get Ahead of Challenges
  Receive regular insights and recommendations, allowing you to tackle potential issues preemptively.
• Leverage Industry Best Practices
  Utilize proven strategies to enhance platform utilization and realize maximum ROI.
• Become a Platform Pro
  Access training and materials that help users maximize their platform capabilities and improve overall efficiency.

Sana Customer Education

Sana Customer Education offers a range of learning resources to help customers maximize their use of Sana Commerce Cloud, from foundational to advanced topics.

• Enhances User Proficiency
  Comprehensive programs that bolster users' confidence while utilizing the Sana Commerce platform.
• Facilitates Structured Learning
  Users can access diverse learning materials structured to enhance understanding of the platform.
• Provides Personalized Guidance
  Offers targeted support ensuring users effectively utilize available learning resources.
• Streamlined Access to Educational Materials
  Quickly find and utilize essential resources to improve platform usage skills.

Sana Customer Support

Sana Customer Support provides dedicated assistance to help customers navigate challenges and maintain smooth e‑commerce operations.

• Timely Issue Resolution
  Get immediate responses from dedicated specialists to ensure minimal downtime.
• Navigate Challenges Effectively
  Access detailed support materials and direct assistance to resolve issues quickly.
• Strategic Partnership
  Build a collaborative relationship with specialists committed to enhancing your e-commerce strategy.
• Enhance Performance
  Receive insights on optimizing platform use and improving processes for better results.
• Continuous Learning
  Utilize tutorials, webinars, and documentation to stay informed and effectively navigate the platform.