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Resy Network, Inc.

Unclaimed
Restaurant Technologyresy.comNew York, NY, United StatesUpdated

Resy is a dining technology platform that connects restaurants with diners and supports restaurant operations.

Overview

Resy is a dining technology platform that powers the restaurant experience by connecting restaurants with a network of engaged diners. It operates a consumer-facing reservation and discovery resource for diners and collaborates with restaurant partners to manage bookings, guest experiences, and hospitality operations. Backed by American Express, Resy helps restaurants grow revenue, streamline operations, and deliver world-class hospitality through technology, data, and service. The platform serves a global audience of diners and restaurants, offering discovery content, events, and reservations, while providing tools to manage reservations, guest communications, and analytics. Since its founding in 2014, Resy has built a partner-focused ecosystem designed to simplify the dining journey from discovery to service and to support hospitality professionals in delivering exceptional guest experiences.

Mission statement

to connect the world’s best restaurants with the world’s best customers.

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What we offer

Resy OS

Streamline Restaurant Operations and Enhance Guest Experiences.

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Market segments

Restaurant reservation management

Capabilities that manage table inventory, booking flow, waitlists, and no‑show mitigation to optimize seat utilization and guest throughput.

Products: Resy OS

Guest relationship management

Features to capture guest profiles, preferences, communication history, and CRM integrations to personalize service and drive repeat visits.

Products: Resy OS

Restaurant analytics and guest insights

Analytics and reporting that analyze booking patterns, guest behavior, revenue metrics, and operational KPIs to inform staffing, menu, and marketing decisions.

Products: Resy OS

Event and private dining management

Tools to plan, price, book, and coordinate events and private dining, including group bookings and event-specific workflows.

Products: Resy OS

Payments and POS integration

Integrated payments, POS connectivity, mobile wallet and QR code payment capabilities, and support for stored payment methods to streamline checkout and reconciliation.

Products: Resy OS

Marketing, loyalty and partnerships

Marketing engines, loyalty integrations, and strategic partnerships (for example co‑marketing with card issuers) to extend reach, drive reservations, and increase guest spend.

Products: Resy OS

More information about our offering

Resy OS

Resy OS is Resy Network’s restaurant management platform that unifies reservations, events, guest insights, and front- and back-of-house workflows for restaurant partners. It provides reservation management tools to handle bookings and reduce no-shows, event management to coordinate dining events, and analytics to understand guest behavior. The platform supports integrations with POS systems, loyalty and CRM providers, and marketing partners—most notably the Resy x Amex Marketing Engine. By combining booking, guest data, and operational tools in one system, Resy OS helps restaurants streamline operations, grow revenue, and deliver consistent hospitality.

  • Enhance Guest Satisfaction
    Utilize tailored features to elevate the diner experience, ensuring smoother reservations and personalized services.
  • Optimize Reservation Processes
    Manage bookings effectively with advanced tools designed to minimize no-shows and maximize table occupancy.
  • Facilitate Transactions with QR Codes
    Enhances the payment experience by allowing users to scan and pay directly at the table.
  • Coordinate Dining Events Efficiently
    Easily manage and promote dining events to drive engagement and revenue through effective event coordination tools.
  • Analyze Guest Behavior
    Leverage guest data insights to make informed decisions, enhancing service offerings and customer satisfaction.
  • Integrate POS Systems Seamlessly
    Facilitate efficient operational workflows with direct integrations to leading POS systems, enhancing transaction management.
  • Pay Using Mobile Wallets
    Enables quick and secure transactions through popular mobile wallets.
  • Integrate Seamlessly With CRMs
    Streamline operations and enhance marketing outreach through direct CRM integrations, ensuring consistent communication with diners.
  • Leverage Powerful Marketing Tools
    Utilize the synergies of Resy and American Express to expand market reach and attract diners effectively.
  • Easily Share Bill Costs
    Allows diners to divide their total costs easily and conveniently.
  • Utilize Membership Rewards Points
    Allows eligible diners to redeem points for payments at participating restaurants.
  • Store Payment Information Securely
    Allows users to simplify and expedite future payments by saving their payment info.
  • Get Emailed Receipts
    Ensures all users can receive transaction documentation regardless of their login status.
  • Leverage Third-Party Solutions
    Ensures secure and efficient transaction processing through established partners.

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