RedSky Unclaimed

Ensures reliable 911 connectivity and accurate location for emergency calls from any location.

Ensures accurate location reporting for remote 911 calls, enhancing safety for distributed workforces.

Empowers organizations to call 911 on behalf of anyone, anywhere, ensuring compliance and accurate location services.

Instantly notifies internal teams upon 911 calls for faster response.

Ensures efficient emergency response across various communication platforms for enhanced organizational safety.

Ensure Accurate Emergency Calling Across All UCaaS Platforms.

Capabilities that ensure 911 calls are routed to the correct PSAP or enterprise security team, support NG911 standards, and scale across distributed campuses and UC platforms.

Capabilities to detect, manage, and continuously update dispatchable and real-time location for hybrid, remote, and nomadic endpoints to meet regulatory requirements.

Real-time alerting, configurable escalation and multi-channel delivery that notifies internal responders and security teams when 911 or other critical events occur.

Services that enable emergency calling and PSAP delivery on behalf of remote workers, field staff, and patients regardless of device or location, with secure redundant infrastructure.

E911 Anywhere

Cloud-native 911 routing for enterprise voice that ensures every 911 call reaches the correct PSAP with up-to-date location data. Built to support NG911 standards and evolving regulatory requirements, it integrates with leading telephony platforms and scales for distributed organizations. This also includes functionalities found in E911 Manager.

• Ensures Accuracy of Location Data
  This feature keeps all location data current, facilitating effective emergency responses by ensuring that 911 can always pinpoint the caller's exact location.
• Routes Calls to Correct PSAP
  This capability guarantees that emergency calls are directed to the appropriate Public Safety Answering Point, based on the caller's real-time location, enhancing response times.
• Supports NG911 Standards
  The system is designed to comply with evolving standards in emergency communications, ensuring that it remains compliant and functional as regulations change.
• Directs Calls Accurately
  Automatically routes 911 calls to the appropriate Public Safety Answering Point (PSAP) using precise location data.
• Manages Location Data
  Continuously updates and maintains accurate location data for all devices connected to the network.
• Supports Large Deployments
  Accommodates various organizational structures, ensuring consistent emergency response across multiple locations.
• Integrates with Major Telephony Systems
  E911 Anywhere seamlessly integrates with various telephony solutions, enabling a smooth deployment without disrupting existing systems.
• Alerts Internal Teams Instantly
  This feature helps internal stakeholders respond swiftly to emergencies, reducing the time needed for on-site assistance.
• Alerts Security Teams
  Ensures security and response personnel are instantly alerted about emergency calls, enabling quicker intervention.
• Scales for Large Enterprises
  Designed to accommodate the needs of extensive and geographically diverse organizations, ensuring that 911 services remain robust and reliable.
• Facilitates Future Transition
  Allows organizations to seamlessly transition to cloud solutions, enhancing flexibility and scalability.
• Deploy Anywhere
  The product's flexibility allows organizations to choose the deployment method that best fits their technical requirements and infrastructure.

MyE911

Nomadic location tracking for remote and hybrid workers. Automatically detects and transmits dispatchable location to public safety when using softphones or collaboration clients. Complies with Ray Baum’s Act; available on Windows and macOS; integrates with UCaaS platforms.

• Detects Location Automatically
  Automatically captures and shares the user's real-time location with emergency services during a 911 call.
• Maintains E911 Compliance
  Guarantees that all calls made through softphone endpoints are compliant with federal regulations for emergency calls.
• Integrates with Leading Platforms
  Seamlessly connects with popular UCaaS platforms, enhancing emergency call handling without disrupting existing workflows.
• Supports Multiple Operating Systems
  Ensures consistency and usability across various devices and platforms by being available for both Windows and macOS.
• Easy Location Updates
  Empowers users to quickly verify or modify their location, ensuring accurate data is sent during emergency calls.

Horizon Assist

Cloud-based emergency calling for enterprise operations, enabling 911 calls on behalf of remote workers, patients, or field staff with location data delivered to PSAPs. Integrates with Everbridge’s safety workflows for unified response.

• Ensures Accurate Call Routing
  This feature enhances emergency response by utilizing real-time location data to direct calls to the appropriate Public Safety Answering Point (PSAP).
• Facilitates 911 Calls
  Operators can initiate 911 calls from various locations, ensuring prompt emergency assistance irrespective of physical presence.
• Ensures High Reliability
  The service operates on a secure infrastructure that ensures uninterrupted access and facilitates dependable emergency communications.
• Supports Multiple Industries
  Horizon Assist is applicable across various sectors, allowing different types of organizations to utilize its capabilities effectively.

Enhanced Notification

Real-time alerts when 911 is dialed to notify internal responders instantly. Integrates with Horizon Prime, E911 Manager, and other RedSky services, delivering notifications via SMS, email, or Everbridge alerting with location details.

• Enhance Integration With Other Services
  Seamlessly integrates with existing emergency response frameworks to streamline notifications and coordination.
• Deliver Instant Notifications
  Ensures that internal safety teams are immediately alerted when a 911 call is made, enhancing safety protocols.
• Utilize Various Notification Channels
  Offers flexibility in alerting methods to ensure rapid communication with internal teams in emergencies.
• Provide Accurate Location Information
  Delivers critical location data to responders, speeding up the emergency response process.
• Customize Notification Paths
  Enables organizations to tailor alert distribution to meet specific needs and escalation protocols.

Horizon Prime

Cloud-managed 911 delivering to enterprise security teams across on-premises, cloud, and hybrid environments. Provides accurate location data in SIP headers, supports multiple UC platforms, and issues immediate notifications for rapid response.

• Supports Any Telephony Environment
  Horizon Prime integrates seamlessly with existing UC systems, ensuring comprehensive E911 compliance and operational efficiency.
• Enables Rapid Awareness
  Instant notifications keep security teams informed, allowing for immediate response coordination during emergencies.
• Prioritizes Emergency Response
  Critical calls reach security first, optimizing safety and minimizing response delays.
• Enhances Location Accuracy
  Ensures emergency calls are routed with precise caller location, critical for effective dispatching.

RedSky for UCaaS & Collaboration Tools

A unified product that integrates RedSky emergency calling with major UCaaS and collaboration platforms to simplify compliance and enhance safety across the tools organizations already use.

• Streamlines Compliance Across Platforms
  RedSky integrates with leading UCaaS environments like Cisco, Microsoft Teams, and Avaya, allowing organizations to enhance their existing communication systems with compliant emergency calling solutions without disrupting user experience.
• Ensures Regulatory Compliance
  Built-in compliance features that automate adherence to regulations regarding emergency calling enable organizations to maintain operational integrity without added complexity.
• Ensures Accurate Dispatch Information
  RedSky tracks user locations in real time to ensure 911 calls are routed with precise, updated location data, fulfilling regulatory requirements and enhancing emergency response effectiveness.
• Alerts Teams When Action Is Needed
  Provides immediate alerts to internal personnel via multiple channels, ensuring that safety teams can respond quickly during emergencies, minimizing impact to employees.