Partoo

Manage local visibility, customer feedback and conversations across outlets while automating repetitive tasks and turning customer insights into action.

Maintain consistent location information across search and AI platforms, measure local visibility and help customers find accurate details for every outlet.

Help customers find nearby locations, improve local search visibility and turn qualified website traffic into visits and conversions.

Publish news, offers and events across social platforms for every business location from one interface.

Understand customer experience and market position, identify improvement opportunities and coordinate action across business networks.

Centralize customer conversations, coordinate replies across locations and use AI to respond quickly and capture leads.

Improve local search visibility, understand customer feedback and turn customer conversations into sales with AI-powered marketing tools.

Let teams analyze Partoo data and take action through compatible AI agents without switching tools.

Local CX Platform

Partoo’s agentic platform manages local customer experience across multiple outlets. It combines business information synchronization across search platforms, local pages and social publishing with review management, satisfaction feedback, competitor monitoring and customer messaging. AI agents can respond to reviews, manage messages and qualify leads autonomously. Teams can also connect Partoo to AI agents and query local data in natural language.

• Keep Business Information Consistent
  Update local business information across relevant platforms from a central place.
• Automate Repetitive Customer Interactions
  Delegate repetitive tasks such as review responses, message management and lead qualification to AI agents.
• Manage And Understand Customer Reviews
  Bring reviews together across locations, respond to customers and use AI analysis to identify themes in feedback.
• Manage Customer Conversations In One Place
  Bring customer conversations from supported channels and websites together for management across the network.
• Guide Customers To The Right Outlet
  Help customers find the appropriate location and access its information.
• Measure Satisfaction Across Locations
  Use surveys and NPS and CSAT tracking to understand customer feedback and identify improvement areas.
• Compare Performance With Local Competitors
  Track competitors’ reputations and compare local performance to identify opportunities.
• Query Local Data Through AI Agents
  Connect Partoo to compatible AI agents so teams can ask questions about local data in natural language.
• Share Updates Across Social Platforms
  Post news and offers on supported platforms through the platform.

Presence Management

Presence Management helps multi-location businesses manage online listings and local data from one platform. Teams can complete and update location information, distribute it across relevant platforms and AI assistants, publish posts, and track local SEO and GEO performance. It also supports Google Business Profile management, duplicate detection, reporting abusive content, and integrations through APIs and MCP.

• Manage Location Details Centrally
  Maintain key location information in one place and update it manually, by file import or through an API.
• Share Accurate Details Across Platforms
  Distribute location information across online platforms and supported AI assistants.
• Measure Local Visibility Across Locations
  Review listing activity and AI mentions by location or network to measure local performance.
• Manage Google Listings Together
  Bring existing Google Business Profile listings into Partoo and manage them centrally.
• Update Multiple Locations At Once
  Apply information changes to several locations together.
• Choose Relevant Business Categories
  Identify categories that match a business’s activity and support local search presence.
• Apply Targeted Listing Improvements
  Use AI recommendations to identify listing information, photos or categories that may need attention.
• Specify Location Attributes
  Provide structured details about location attributes to inform platform and AI responses.
• Show Services At Each Location
  Make location-specific services visible in listings.
• Publish Updates Across Social Platforms
  Share offers, news and events for multiple locations across supported platforms from one interface.
• Find Duplicate Business Listings
  Identify duplicate profiles across locations to help maintain clearer listing information.
• Connect Systems And Query Statistics
  Automate data updates through APIs and enable compatible AI agents to query statistics through MCP.
• Organize Links For Each Location
  Keep useful destination links together for each location.
• Report Fraudulent Listing Content
  Flag fraudulent or irrelevant photos and reviews on listings.
• Enable Booking From Google Maps
  Allow customers to make bookings from Google Maps listings.

Store Locator

Partoo Store Locator brings a multi-location network’s establishment pages together on its website, helping customers find nearby locations and access addresses, opening hours, services, reviews and directions. Businesses can customize branded pages, manage local information, and optimize pages for search engines and generative AI. A dashboard tracks traffic, clicks and conversions, while calls to action guide visitors toward relevant locations and actions.

• Help Customers Find Locations
  Give customers a dedicated page for each location with information that helps them find a nearby store and plan a visit.
• Improve Local Search Visibility
  Provide clearly structured location information to support visibility in local search results and AI-generated recommendations.
• Keep Location Details In Sync
  Manage key local details centrally and publish them automatically to the Store Locator and major listing platforms.
• Show Locations On A Map
  Present the business network on an interactive website map so customers can explore its locations.
• Make Pages Reflect Your Brand
  Adapt page design and content sections to the brand, independently or with design-team support.
• Target High-Intent Local Searches
  Connect products or services to locations to address searches with clear geographic intent.
• Track Traffic And Conversions
  Review location-page performance to inform adjustments to page experience and SEO settings.
• Show Google Reviews On Pages
  Make Google reviews visible on location pages to inform visitors.
• Connect Pages Across Your Network
  Link location pages to nearby locations and regional pages to support network-wide SEO.
• Guide Visitors Toward Action
  Give visitors relevant next steps, such as booking appointments, buying online or requesting offers.
• Reuse Google Posts Automatically
  Bring Google offers, updates and events into the Store Locator without re-entering content.
• Support Accessible Experiences
  Design the Store Locator to meet stated accessibility standards.
• Get Ongoing Expert Support
  Receive guidance and continuing support from Partoo teams and SEO and GEO experts.

Social Media

Partoo’s Social Media feature lets businesses publish news, offers and events simultaneously on Facebook, Instagram and Google Maps. Teams can publish for all their businesses from a single interface and use ready-to-use templates.

• Publish Across Social Platforms
  Share news, offers and events on supported platforms through simultaneous publishing.
• Manage Posts Across Locations
  Publish content for all businesses from a single interface rather than managing each location separately.
• Create Posts With Templates
  Use templates to save time when publishing content across businesses.

Voice of Customer

Partoo’s Voice of Customer solution brings together Review Management, Feedback Management and Competitive Intelligence. It combines public reviews, satisfaction surveys and competitor analysis in a unified view, helping organizations understand customer experience and market position across their networks. Teams can collect and respond to feedback, measure NPS and CSAT, analyze feedback with AI and compare performance with local competitors.

• Unify Customer Feedback Sources
  See public reviews and survey responses alongside competitive analysis for a broader view of customer experience and market position.
• Surface Themes In Customer Feedback
  Turn customer comments into structured insights that reveal recurring themes and potential areas for improvement.
• Collect And Unify Public Reviews
  Request reviews through convenient channels and view supported-platform reviews centrally.
• Respond To Reviews And Surveys
  Handle public reviews and private survey feedback manually or with AI-assisted replies and supported automated workflows.
• Tailor Surveys To Customer Journeys
  Adapt survey questions and design to the customer journey and brand.
• Track NPS And CSAT Trends
  Monitor satisfaction measures over time and by topic, and review comments by customer profile to understand the feedback behind scores.
• Compare Performance Across Locations
  Compare locations and the wider network to identify where attention is needed.
• Benchmark Against Local Competitors
  Compare customer feedback, performance themes and local visibility with competitors to understand market position.
• Send Targeted Satisfaction Surveys
  Use contact lists or a connected database to support targeted survey campaigns and automated sending.
• Organize And Translate Customer Reviews
  Categorize reviews by topic and translate foreign-language feedback to help teams understand customer comments.
• Detect Market Changes And Experience Gaps
  Spot emerging market shifts and differences between customer experiences and brand promises.
• Understand Local Competitor Positioning
  Monitor selected competitor networks and examine their service strategies and customer perceptions.
• Manage Responses Locally Or Centrally
  Choose whether local teams or a central team manages responses across the network.
• Turn Feedback Into Clear Reports
  Share analysis that supports decisions across central and regional teams.
• Manage Feedback From Mobile Devices
  Give teams mobile access to survey results and feedback responses.
• Guide Respondents To Your Google Profile
  Give survey respondents an option to share their experience publicly on the business’s Google profile.

Messages

Messages brings customer conversations from Live Chat, Facebook Messenger, Instagram, WhatsApp and SMS together in a single Partoo interface. Teams can reply from a computer or mobile app, manage conversations centrally or assign them to local teams, and sort messages in real time. Jim can answer conversations across channels, reply in customers’ languages and hand requests it cannot handle to staff. Messages also includes the Partoo Chat website widget for direct customer contact and lead collection.

• Centralize Every Conversation
  Bring customer messages from supported channels into one place so teams can manage interactions without switching interfaces.
• Automate Customer Replies
  Answer conversations automatically across channels and outside business hours, with requests needing staff attention handed to the team.
• Coordinate Replies Across Locations
  Handle conversations centrally or locally, assign interactions and maintain a network-wide view.
• Prioritize Incoming Conversations
  Use notifications and status or location sorting to organize conversations and identify messages needing attention.
• Offer Direct Website Contact
  Give website visitors a direct way to contact the business and manage those conversations with other messages.
• Reply In Customers’ Languages
  Detect the language used by a customer and respond in that language.
• Capture And Export Leads
  Gather visitor information through Partoo Chat and make it available as a CSV export or by email.
• Manage Messages On Mobile
  Use the mobile app to access and reply to conversations.

Jim

Jim is Partoo’s AI platform for local marketing. It helps businesses improve visibility in AI-powered search, manage customer feedback and reputation, and automate customer messaging. Jim distributes location data to AI agents, suggests actions to optimize business information, assists with review and survey responses, analyzes customer and competitor reviews, and handles messaging around the clock. It can collect prospect details, route conversations to the right location and filter unwanted spam.

Category: AI Marketing Software

• Answer Customers Around The Clock
  Automate customer conversations at any time across supported channels, including outside business hours.
• Improve Visibility In AI Search
  Distribute location information to AI agents and use recommendations to improve business data and search visibility.
• Respond To Reviews And Surveys
  Use personalized AI-generated suggestions to respond to customer reviews and surveys.
• Ground Answers In Business Information
  Inform customer responses with location details and maintained business content, including products, services and FAQs.
• Tag Reviews By Theme
  Categorize recent reviews using defined themes to organize feedback across locations.
• Summarize Customer Feedback
  Surface and summarize topics that matter most to customers.
• Respond In More Than 30 Languages
  Detect customer language and provide responses in one of the supported languages.
• Customize Responses To Match Your Brand
  Configure agent behavior and tone to support a consistent customer experience.
• Route Complex Requests To Your Team
  Define when conversations should be passed to staff for follow-up.
• Collect And Integrate Prospect Data
  Gather relevant prospect details during conversations and send them to connected business tools.
• Route Conversations To The Right Location
  Direct customer conversations to the appropriate location in a business network.
• Optimize Store Locator Data
  Improve Store Locator information to support business visibility in AI-platform local search results.
• Compare Competitor Reviews
  Use competitor review analysis to understand comparative strengths and weaknesses.
• Filter Unwanted Messaging Spam
  Reduce unwanted messages across messaging channels.
• Export Leads As CSV Or Email
  Make collected lead information available as a CSV export or by email.
• Manage Conversations Through An AI Agent
  Let connected AI agents manage supported messaging conversations through Partoo MCP.
• Customize AI Prompts
  Tailor how Jim’s AI features are applied to business workflows.

Partoo MCP

Partoo MCP connects Partoo to compatible AI agents such as ChatGPT, Claude and Cursor, allowing teams to query local business data and use Partoo tools directly from their agent. Agents can retrieve and analyze location, review and performance data, reply to reviews, publish posts and perform other actions. Setup uses a Partoo API key. MCP is available at no extra cost to Partoo customers with API access and uses the same infrastructure and security policies as the Partoo API, which falls within the scope of Partoo’s ISO 27001 certification.

• Connect AI Agents To Partoo
  Access Partoo data and tools from compatible AI agents without switching to the Partoo platform.
• Query Local Data In Natural Language
  Ask about Partoo data conversationally and explore analyses without opening a separate dashboard.
• Publish On-Brand Review Replies
  Respond to reviews from an AI agent while maintaining the brand’s usual tone.
• Execute Actions Through AI Agents
  Move from data analysis to tasks such as responding to reviews, publishing content or sending messages.
• Secure Connections With A Partoo API Key
  Establish an agent connection using an API key and Partoo API security policies.
• Retrieve Google Profile Statistics
  Consult Google visibility data through an AI agent without opening Presence Management.
• Retrieve And Summarize Customer Reviews
  Summarize supported-platform reviews for an individual location or the full network.
• Track Ratings And Review Volumes
  Follow reputation trends over time by location or across the network.
• Identify Recurring Customer Issues
  Highlight repeated feedback themes to support follow-up prioritization.
• Compare Performance Across Locations
  Identify locations with results that lag or lead the network.
• Generate Reports And Detect Anomalies
  Support reporting, external data comparisons and anomaly identification across a network.
• Access MCP Without Additional Fees
  Allow eligible Partoo customers to use MCP without an additional fee or development work.