OrderCentral Unclaimed

Enhances online B2B transactions with tailored webshops and efficient order management.

Streamline B2B e-commerce with a single platform integrating all customer interactions and workflows.

Capabilities that enable manufacturers, distributors, and retailers to offer a B2B shopping experience with B2C UX, self-service buying, customer-specific pricing, quick reorders, and synchronized omnichannel catalog and checkout.

Capabilities for real-time inventory visibility, order promising, orchestration and store-based fulfillment to optimize click-to-deliver customer experiences.

Centralize, enrich, and distribute product data and listings across sales channels to ensure consistent e-commerce product experiences.

Capabilities to govern channel pricing, partner claims, inventory visibility, co-op/MDF allocation, and payments across distribution partners.

Quote, order and contract lifecycle management including configurable quote templates, order tracking, ERP integration, and digital signing to accelerate revenue capture.

B2B e-commerce software

OrderCentral is a cloud-based B2B e-commerce software platform that lets manufacturers run B2B webshops or customer portals with personalized pricing and product presentation. Built on Salesforce, it provides a single source of truth for customer data, pricing, catalog content, and orders, and supports multiple storefronts and ERP/CRM integrations.

• Ensure Customized Pricing Models
  This allows businesses to maintain competitive pricing strategies that directly address each client's unique terms.
• Ensure Consistent Product Information
  With all data centralized, you mitigate the risks of outdated or incorrect product information across different channels, ensuring accuracy for every dealer.
• Tailor Catalogs To Each Dealer
  Create unique product displays for each dealer or region, ensuring that customers receive offers and products tailored to their specific agreements.
• Foster Comprehensive Customer Insights
  This feature consolidates all interactions and data, enabling teams to better understand customer behavior and preferences.
• Manage Diverse Market Segments
  This capability allows businesses to target various customer demographics with specialized offerings.
• Centralize Customer Management
  Integrates all sales channels and data streams for a comprehensive operational overview.
• Boost Sales With AI Recommendations
  Utilize AI algorithms to suggest relevant products during the shopping experience, encouraging additional purchases based on previous interactions.
• Enable Up-to-date Stock Visibility
  Deliver accurate stock levels directly to customers, minimizing potential errors in order fulfillment and enhancing customer trust.
• Simplify Return Management
  This feature reduces manual work, allowing customers to process returns quickly and efficiently.
• Deliver Tailored Product Selections
  Provide relevant product options based on individual client requirements, thereby improving customer engagement.
• Improve Customer Engagement
  Keeping customers informed about their order status reduces inquiries and builds trust.
• Enhance Customization Options
  This feature allows B2B customers to build products that meet their precise specifications.
• Facilitate Easy Product Discovery
  Empower customers to navigate effortlessly through the catalog, with intuitive search functionalities and customizable product configurations.
• Control Access Easily
  Configure your webshop to be accessible to all or limit it to registered B2B customers, ensuring the right customer experience.
• Drive Sales with Personalization
  Utilize AI to enhance customer shopping experiences with personalized product recommendations that cater to their purchasing behaviors.
• Tailor Offers for Customers
  Easily adjust and set prices based on customer needs and agreements, providing a competitive edge.
• Enhance Order Transparency
  Provides businesses with critical metrics and analytics for informed decision-making and improved operational efficiency.
• Streamline Tax Compliance
  Ensures that transactions comply with international tax laws, improving logistical efficiency.
• Improve Customer Transparency
  Keep customers informed with real-time updates on their order status, enhancing their satisfaction and trust in the service.
• Serve Diverse Customer Needs
  Efficiently cater to different market segments or regions with unique storefronts, enhancing customer satisfaction.
• Facilitate Efficient Supply Chain Models
  This feature reduces overhead by allowing businesses to sell without maintaining inventory.
• Align Marketing Efforts
  Facilitates streamlined communication between sales and marketing, enhancing overall visibility and effectiveness.

Single Platform e-commerce

Single Platform e-commerce provides a unified B2B online shopping experience across multiple storefronts and customer segments within one central platform, combining CRM, catalog and commerce workflows.

• Serve Diverse Customer Segments
  Effectively target different markets by creating unique storefronts tailored to specific customer groups.
• Gain Strategic Insights
  Leverage data analytics to optimize sales strategies and understand customer behavior.
• Tailor Pricing Strategies
  Adapt prices to specific contractual agreements or regional requirements to maximize competitiveness.
• Offer Relevant Product Lines
  Customize product offerings based on customer needs to enhance the buying experience.
• Streamline Operational Tasks
  Enhance efficiency and reduce manual errors by automating key processes like confirmations and returns.
• Enhance Product Discovery
  Facilitate quicker purchases through intuitive filtering and searching capabilities.
• Facilitate Flexible Payments
  Ensure a smooth checkout experience by accommodating various payment preferences.
• Empower Customer Self-Service
  Allow customers to independently manage their documents and information via a personalized portal.
• Assist Customers in Real-Time
  Provide immediate support to customers during their shopping journey, boosting satisfaction and completion rates.
• Maximize Sales Potential
  Introduce customers to additional products they may need, increasing the average order size.
• Control Access Levels
  Flexibly manage customer access to tailored offerings based on account type.