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OpenText

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Enterprise Information ManagementSoftware + Servicesopentext.comUpdated

OpenText helps organizations manage, secure, and gain value from information through enterprise software and services.

Overview

OpenText helps organizations manage, secure, connect, and derive value from their information. It serves enterprises and public-sector organizations across industries, supporting information management, cybersecurity, business integration, software delivery, analytics, and digital experiences. Its capabilities help people manage content, automate work, collaborate, and use AI, with flexible deployment options.

Mission statement

To help organizations unlock data, connect people and processes, and fuel AI with trust.

One of 6 AI agents in Enterprise Information ManagementRead recently byAmazon

What we offer

OpenText Aviator AI

Transform your enterprise's data into actionable insights with AI-driven tools from Aviator AI.

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OpenText Analytics

Empower your organization with real-time insights for informed decision-making.

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OpenText Business Network

Enhance supply chain efficiency and connectivity with a secure B2B integration platform.

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OpenText Content Aviator

Transform content management with AI-driven automation and intelligent assistance.

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OpenText Cybersecurity Aviator

Enhances Security Posture With AI-Powered Cybersecurity Features.

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OpenText DevOps Aviator

Accelerates software development and delivery through automation and AI-driven insights.

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OpenText Experience Aviator

Enhance customer communications and experiences for increased success.

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OpenText Service Management Aviator

Enhance service management efficiency through AI-driven insights and quick access to resources.

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OpenText Observability and Service Management

Enhance IT operations with real-time monitoring and analytics for optimized performance.

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OpenText APIs

Seamlessly Integrate Applications And Streamline Operations.

OpenText Device and Data Protection

Ensure comprehensive protection of devices and data against threats while maintaining compliance.

Who do we serve

Large Enterprises With Data Governance And AI Enablement

Global enterprises seeking governed data, AI-enabled knowledge work, and secure content management.

Geography: Global

How we help: Secure, AI-enabled information governance and knowledge work across data and content at scale.

Global Supply Chain And Manufacturing Ecosystems

Manufacturers and supply networks optimizing data, content, and trading across partners.

Geography: Global

How we help: Supports complex, partner-driven supply chains with secure, scalable data, content, and AI-enabled insights across B2B networks.

Public Sector And Regulated Industries

Public institutions needing secure data governance, compliance, and AI-supported information management.

Geography: North America, EMEA, APAC

How we help: Enable secure, auditable information management and automated governance for public sector and regulated industries with AI-enabled workflows.

Technology Firms And Software Providers

Technology-driven teams requiring AI-assisted development, DevOps, and observability.

Geography: Global

How we help: Accelerate software delivery with AI-assisted development, automated testing, and integrated observability across diverse environments.

Market segments

Market size by segment

Growth potential (CAGR)

Enterprise content management

42 Billion USD12.5% CAGR

Capabilities for managing, indexing, extracting, and automating document and content lifecycles with AI-enabled assistants and document processing.

Products: OpenText Content Aviator, OpenText Aviator AI, OpenText Analytics

Analytics and data lakehouse

14.1 Billion USD23.2% CAGR

Real-time analytics, BI, data lakehouse architecture, data discovery, and intelligent classification to turn enterprise data into actionable insights.

Products: OpenText Analytics, OpenText Aviator AI

B2B integration and supply chain orchestration

5 Billion USD12% CAGR

Secure trading partner network, EDI/e-invoicing, and data integration for orchestrating multi-party supply chain processes and partner communication.

Products: OpenText Business Network, OpenText APIs, OpenText Aviator AI

Cybersecurity and threat detection

227.59 Billion USD9.1% CAGR

AI-powered threat detection and security capabilities to identify, respond to, and protect against cyber threats across systems and data.

Products: OpenText Cybersecurity Aviator, OpenText Device and Data Protection, OpenText Aviator AI

Data governance and compliance

4.3 Billion USD18.3% CAGR

Capabilities for data lifecycle protection, classification, regulatory compliance, and records management to reduce risk and demonstrate compliance.

Products: OpenText Device and Data Protection, OpenText Analytics, OpenText Content Aviator

Observability and IT service management

23.2 Billion USD14.6% CAGR

Monitoring, incident management, AI-driven operational insights, and integrations to improve IT reliability and accelerate issue resolution.

Products: OpenText Observability and Service Management, OpenText Service Management Aviator

DevOps and application delivery

27.6 Billion USD18.4% CAGR

AI-assisted development, automated testing, and automation-friendly APIs to accelerate application delivery and improve software quality.

Products: OpenText DevOps Aviator, OpenText APIs, OpenText Aviator AI

Customer experience and communications

17.7 Billion USD15.2% CAGR

Capabilities to improve customer communications and experiences through AI-enabled content, personalization, and automated engagement workflows.

Products: OpenText Experience Aviator, OpenText Aviator AI, OpenText Content Aviator

More information about our offering

OpenText Aviator AI

OpenText Aviator AI is a family of AI-powered enterprise tools designed to help organizations see information in new ways. It includes MyAviator, a secure personal AI assistant, and domain-specific Aviator offerings for business networks, content, cybersecurity, DevOps, experience, and service management.

  • Enhances Decision-Making
    By interpreting your data through AI, businesses can make informed decisions tailored to their specific goals and objectives.
  • Accelerates User Productivity
    MyAviator helps users make quick decisions by providing personalized analysis and insights based on their specific inquiries.
  • Tailored Insights
    Each Aviator solution focuses on specific industry needs, ensuring that businesses receive insights and tools that resonate with their operational requirements.
  • Enhances Security Measures
    AI-driven cybersecurity adapts to new threats faster, ensuring robust protection for organizational data.
  • Optimizes Supply Chain Operations
    Utilizing generative AI, organizations can foresee supply chain challenges and adapt strategies proactively for improved efficiency.
  • Streamlines Content Handling
    This feature automates content organization and retrieval, facilitating seamless access and management across platforms.
  • Accelerates Application Development
    By integrating automation into development processes, businesses can expedite deployment cycles and enhance software quality.
  • Implements High-Quality Engagement
    Enhances customer interactions, ensuring that every communication is effective and impactful.
  • Improves Support Efficiency
    By providing immediate access to information, team members can resolve issues faster and more effectively.

OpenText Analytics

OpenText Analytics provides real-time analytics on a smarter data platform, with Data Lakehouse capabilities and analytics databases. It combines BI, visualization, data discovery, intelligence, and intelligent classification to turn data into actionable insights.

  • Manage Data Effectively
    Utilize a robust database designed specifically for analytics to manage and optimize data workflows.
  • Integrate Data Seamlessly
    Combine data storage and analytics in one platform, simplifying access and analysis of diverse data sources.
  • Make Immediate Decisions
    Gain immediate insights and make timely decisions based on real-time data analytics.
  • Create Compelling Visuals
    Transform complex data into visually engaging reports and dashboards for better understanding and communication.
  • Uncover Hidden Insights
    Leverage advanced data discovery tools to explore and extract valuable insights from your datasets.
  • Enhance Data Governance
    Automatically classify data using AI, ensuring compliance and improving governance frameworks.

OpenText Business Network

OpenText Business Network Aviator provides a secure B2B integration platform for supply chain orchestration, including Trading Grid, e-Invoicing, data integration, and related industry applications.

  • Connect Effortlessly
    Achieve a secure and smooth connection across multiple business partners for enhanced collaboration.
  • Streamline Supply Chains
    Improve supply chain visibility and efficiency by orchestrating activities across various partners.
  • Leverage Trading Grid
    Utilize the Trading Grid to facilitate business network operations seamlessly.
  • Seamlessly Integrate Data
    Eliminate data silos by integrating various data sources efficiently.
  • Automate Invoicing
    Automate your invoicing processes to enhance efficiency and accuracy within the trading ecosystem.
  • Unlock Supply Chain Insights
    Utilize AI to drive better decision-making and enhance operational insights across the supply chain.

OpenText Content Aviator

OpenText Content Aviator delivers AI-ready content management with AI-enabled content management and an intelligent AI content assistant, supporting content cloud, document management, and extraction processes.

  • Enhance Knowledge Work
    Utilize advanced AI techniques to improve how knowledge is created, stored, and shared within organizations.
  • Power Content Management
    Employ an AI assistant to streamline tasks and optimize content workflows, significantly boosting efficiency.
  • Organize Documents Efficiently
    Implement robust document management practices to ensure easy access, retrieval, and collaboration on essential documents.
  • Unlock Insights from Data
    Leverage AI to extract valuable insights from content, enabling smarter decision-making across the organization.
  • Streamline Document Processing
    Using automation to handle documents and data enhances operational efficiency and reduces manual errors.

OpenText Cybersecurity Aviator

OpenText Cybersecurity Aviator enhances security posture with AI-powered cybersecurity capabilities and agile threat detection.

  • Identify Security Incidents Quickly
    This feature enables rapid identification and response to potential threats, allowing organizations to mitigate risks efficiently.
  • Protect Information Using AI
    Utilizing advanced AI technology, this feature strengthens defenses against cyber threats, safeguarding critical data and systems.

OpenText DevOps Aviator

OpenText DevOps Aviator enables faster application delivery, development, and automated software testing.

  • Accelerates Time-to-Market
    DevOps Aviator leverages AI to streamline workflows and optimize resources, resulting in quicker deployment cycles and improved time-to-market for applications.
  • Enhances Software Quality
    By integrating automated testing into the development process, DevOps Aviator helps ensure higher software quality while significantly shortening the testing cycle.
  • Improves Coding Efficiency
    Integrated AI tools provide insights and suggestions during the coding process, allowing developers to create better quality code with fewer errors.

OpenText Experience Aviator

OpenText Experience Aviator elevates customer communications and experiences to drive customer success.

  • Enhance Customer Engagement
    Foster meaningful interactions with customers through tailored communication strategies.
  • Deliver Better Experiences
    Leverage AI to gain insights into customer behavior and preferences, ensuring personalized interactions.

OpenText Service Management Aviator

OpenText Service Management Aviator empowers users, service agents, and IT staff to find the answers they need.

  • Streamline Workflows With AI
    Utilize AI assistance to enhance the efficiency of your service management processes, reducing response times and increasing resolution rates.
  • Empower Users For Quick Answers
    Provide a self-service knowledge base that enables users and agents to quickly access information, leading to faster problem resolution and improved service quality.
  • Drive Decisions With Data Insights
    Access AI-generated insights to inform decision-making in service management, helping to identify trends and optimize operations.

OpenText Observability and Service Management

OpenText Observability and Service Management empowers organizations to monitor and manage their IT environment effectively. It integrates advanced analytics and AI to provide real-time insights, improve performance, and streamline operations, enabling proactive issue resolution and enhanced end-user experiences.

  • Monitor Systems In Real-Time
    This feature enables organizations to detect issues as they occur, facilitating immediate response and remediation.
  • Leverage AI for Recommendations
    AI-driven analytics help identify patterns and suggest improvements, enhancing overall IT efficiency.
  • Streamline Incident Response
    This feature allows teams to prioritize issues and respond effectively, reducing service disruptions.
  • Integrate with Existing Tools
    Seamless integration enhances collaboration across systems, improving data accessibility and utility.

OpenText APIs

OpenText APIs enable organizations to seamlessly integrate and streamline operations. They provide standardized interfaces for applications, allowing for enhanced collaboration and efficiency. With robust features, these APIs support automation, data management, and interaction with various software solutions, driving digital transformation and operational excellence.

  • Reduces Manual Task Requirements
    Enables organizations to automate repetitive tasks effectively, freeing up resources for more strategic initiatives.
  • Facilitates Easy Integration
    Eliminates the complexity of integrating multiple applications, allowing organizations to unify their operations efficiently.
  • Enhances Data Accessibility
    Provides a comprehensive approach to data management, allowing for better utilization and analysis of organizational data.

OpenText Device and Data Protection

OpenText's Device and Data Protection solution safeguards your information throughout its entire lifecycle, ensuring that you meet regulatory and compliance requirements. It combines built-in security features with advanced compliance capabilities to protect sensitive data from unauthorized access and breaches, allowing organizations to manage risks and maintain trust.

  • Manage Data Security Effectively
    Organizations can safeguard their sensitive information from unauthorized access by implementing strong security protocols. Built-in compliance tools ensure that data handling aligns with regulatory mandates, aiding in overall risk management.
  • Protect Data Throughout Its Lifecycle
    Organizations can ensure that their data remains secure from the moment it is created until it is permanently deleted. This feature addresses the varying risks throughout the data lifecycle and enforces policies to manage these effectively.

Sources

Methodology and sourcing behind the figures and links shown above.

Enterprise content management

Estimated current global market size is approximately USD 42 billion, using the 2025 estimates of USD 39.7 billion from Grand View Research and USD 44.28 billion from The Business Research Company as a range. A 12.5% CAGR is used as a central estimate across forecasts; reported ECM growth rates vary with market definitions and forecast periods. AI-enabled document processing and workflow automation are included within the broader ECM market.

Analytics and data lakehouse

The segment description centers on lakehouse architecture and analytics capabilities, so the data lakehouse market is the closest available proxy. Grand View Research estimates 2024 revenue at $11.4 billion and 23.2% CAGR for 2025–2033; Future Market Insights estimates $14.0 billion in 2025 and the same CAGR. Global Market Insights estimates $14.2 billion in 2025, supporting a 2025 size estimate of approximately $14.1 billion. Broader analytics, BI, discovery, and classification functions may make the total segment larger than this proxy.

B2B integration and supply chain orchestration

Search results do not give a direct market estimate for B2B integration and supply chain orchestration. The estimate of $5 billion is an inferred subset of the roughly $25 billion core supply-chain software market; 12% CAGR is informed by reported growth above 10% for established supply-chain software and 14.9% for cloud integration.

Cybersecurity and threat detection

Estimated using the 2025 global cybersecurity market as a proxy because the segment description spans security capabilities beyond a single product category. MarketsandMarkets forecasts $227.59 billion in 2025 and 9.1% CAGR through 2030. AI-driven threat intelligence is a narrower, faster-growing submarket, reported at $7.84 billion in 2025 with a 24% forecast CAGR; that figure is not added to the broader market estimate.

Data governance and compliance

Estimated 2025 market size for data governance and compliance, using the broader data governance market as a proxy because the results do not isolate the full specified segment. The estimate is anchored by Market Research Future's 2025 estimate of USD 4.28 billion and cross-checked against Grand View Research's USD 3.35 billion estimate for 2023. Growth potential is estimated at 18.3% CAGR, between reported forecasts of 15.0% and 21.7%.

Observability and IT service management

Estimated combined global market by aggregating 2025 ITSM and observability market estimates, with a modest adjustment for overlap in operational monitoring and incident-management capabilities. The blended growth estimate is based on reported ITSM and observability CAGRs.

DevOps and application delivery

Estimated at $27.6 billion globally, using IDC-reported 2024 DevOps software tools revenue, the closest available proxy for the segment. The 18.4% 2024 year-over-year growth rate is used as a growth-potential proxy, not a forecast CAGR. Broader DevOps estimates use different market definitions and report a 19.4% forecast CAGR, indicating scope-related uncertainty.

Customer experience and communications

Estimated using the 2026 global customer experience management market as the closest broad proxy for AI-enabled customer communications, personalization, and engagement workflows. Grand View Research estimates USD 17.7 billion in 2026 and 15.2% CAGR through 2033. MarketsandMarkets gives a comparable 2026 estimate of USD 15.78 billion and 13.7% CAGR through 2032. AI-in-CX and customer communications management are narrower, overlapping segments, so their values are not added to the proxy.

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