OpenText
UnclaimedOpenText helps organizations manage, secure, and gain value from information through enterprise software and services.
Overview
OpenText helps organizations manage, secure, connect, and derive value from their information. It serves enterprises and public-sector organizations across industries, supporting information management, cybersecurity, business integration, software delivery, analytics, and digital experiences. Its capabilities help people manage content, automate work, collaborate, and use AI, with flexible deployment options.
Mission statement
To help organizations unlock data, connect people and processes, and fuel AI with trust.
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Claim OpenTextUse your email at opentext.com.What we offer
OpenText Aviator AI
Transform your enterprise's data into actionable insights with AI-driven tools from Aviator AI.
opentext.com →OpenText Analytics
Empower your organization with real-time insights for informed decision-making.
opentext.com →OpenText Business Network
Enhance supply chain efficiency and connectivity with a secure B2B integration platform.
opentext.com →OpenText Content Aviator
Transform content management with AI-driven automation and intelligent assistance.
opentext.com →OpenText Cybersecurity Aviator
Enhances Security Posture With AI-Powered Cybersecurity Features.
opentext.com →OpenText DevOps Aviator
Accelerates software development and delivery through automation and AI-driven insights.
opentext.com →OpenText Experience Aviator
Enhance customer communications and experiences for increased success.
opentext.com →OpenText Service Management Aviator
Enhance service management efficiency through AI-driven insights and quick access to resources.
opentext.com →OpenText Observability and Service Management
Enhance IT operations with real-time monitoring and analytics for optimized performance.
opentext.com →OpenText APIs
Seamlessly Integrate Applications And Streamline Operations.
OpenText Device and Data Protection
Ensure comprehensive protection of devices and data against threats while maintaining compliance.
Who do we serve
Large Enterprises With Data Governance And AI Enablement
Global enterprises seeking governed data, AI-enabled knowledge work, and secure content management.
Geography: Global
How we help: Secure, AI-enabled information governance and knowledge work across data and content at scale.
Global Supply Chain And Manufacturing Ecosystems
Manufacturers and supply networks optimizing data, content, and trading across partners.
Geography: Global
How we help: Supports complex, partner-driven supply chains with secure, scalable data, content, and AI-enabled insights across B2B networks.
Public Sector And Regulated Industries
Public institutions needing secure data governance, compliance, and AI-supported information management.
Geography: North America, EMEA, APAC
How we help: Enable secure, auditable information management and automated governance for public sector and regulated industries with AI-enabled workflows.
Technology Firms And Software Providers
Technology-driven teams requiring AI-assisted development, DevOps, and observability.
Geography: Global
How we help: Accelerate software delivery with AI-assisted development, automated testing, and integrated observability across diverse environments.
Market segments
Market size by segment
Growth potential (CAGR)
Enterprise content management
Capabilities for managing, indexing, extracting, and automating document and content lifecycles with AI-enabled assistants and document processing.
Products: OpenText Content Aviator, OpenText Aviator AI, OpenText Analytics
Analytics and data lakehouse
Real-time analytics, BI, data lakehouse architecture, data discovery, and intelligent classification to turn enterprise data into actionable insights.
Products: OpenText Analytics, OpenText Aviator AI
B2B integration and supply chain orchestration
Secure trading partner network, EDI/e-invoicing, and data integration for orchestrating multi-party supply chain processes and partner communication.
Products: OpenText Business Network, OpenText APIs, OpenText Aviator AI
Cybersecurity and threat detection
AI-powered threat detection and security capabilities to identify, respond to, and protect against cyber threats across systems and data.
Products: OpenText Cybersecurity Aviator, OpenText Device and Data Protection, OpenText Aviator AI
Data governance and compliance
Capabilities for data lifecycle protection, classification, regulatory compliance, and records management to reduce risk and demonstrate compliance.
Products: OpenText Device and Data Protection, OpenText Analytics, OpenText Content Aviator
Observability and IT service management
Monitoring, incident management, AI-driven operational insights, and integrations to improve IT reliability and accelerate issue resolution.
Products: OpenText Observability and Service Management, OpenText Service Management Aviator
DevOps and application delivery
AI-assisted development, automated testing, and automation-friendly APIs to accelerate application delivery and improve software quality.
Products: OpenText DevOps Aviator, OpenText APIs, OpenText Aviator AI
Customer experience and communications
Capabilities to improve customer communications and experiences through AI-enabled content, personalization, and automated engagement workflows.
Products: OpenText Experience Aviator, OpenText Aviator AI, OpenText Content Aviator
More information about our offering
OpenText Aviator AI
OpenText Aviator AI is a family of AI-powered enterprise tools designed to help organizations see information in new ways. It includes MyAviator, a secure personal AI assistant, and domain-specific Aviator offerings for business networks, content, cybersecurity, DevOps, experience, and service management.
- Enhances Decision-MakingBy interpreting your data through AI, businesses can make informed decisions tailored to their specific goals and objectives.
- Accelerates User ProductivityMyAviator helps users make quick decisions by providing personalized analysis and insights based on their specific inquiries.
- Tailored InsightsEach Aviator solution focuses on specific industry needs, ensuring that businesses receive insights and tools that resonate with their operational requirements.
- Enhances Security MeasuresAI-driven cybersecurity adapts to new threats faster, ensuring robust protection for organizational data.
- Optimizes Supply Chain OperationsUtilizing generative AI, organizations can foresee supply chain challenges and adapt strategies proactively for improved efficiency.
- Streamlines Content HandlingThis feature automates content organization and retrieval, facilitating seamless access and management across platforms.
- Accelerates Application DevelopmentBy integrating automation into development processes, businesses can expedite deployment cycles and enhance software quality.
- Implements High-Quality EngagementEnhances customer interactions, ensuring that every communication is effective and impactful.
- Improves Support EfficiencyBy providing immediate access to information, team members can resolve issues faster and more effectively.
OpenText Analytics
OpenText Analytics provides real-time analytics on a smarter data platform, with Data Lakehouse capabilities and analytics databases. It combines BI, visualization, data discovery, intelligence, and intelligent classification to turn data into actionable insights.
- Manage Data EffectivelyUtilize a robust database designed specifically for analytics to manage and optimize data workflows.
- Integrate Data SeamlesslyCombine data storage and analytics in one platform, simplifying access and analysis of diverse data sources.
- Make Immediate DecisionsGain immediate insights and make timely decisions based on real-time data analytics.
- Create Compelling VisualsTransform complex data into visually engaging reports and dashboards for better understanding and communication.
- Uncover Hidden InsightsLeverage advanced data discovery tools to explore and extract valuable insights from your datasets.
- Enhance Data GovernanceAutomatically classify data using AI, ensuring compliance and improving governance frameworks.
OpenText Business Network
OpenText Business Network Aviator provides a secure B2B integration platform for supply chain orchestration, including Trading Grid, e-Invoicing, data integration, and related industry applications.
- Connect EffortlesslyAchieve a secure and smooth connection across multiple business partners for enhanced collaboration.
- Streamline Supply ChainsImprove supply chain visibility and efficiency by orchestrating activities across various partners.
- Leverage Trading GridUtilize the Trading Grid to facilitate business network operations seamlessly.
- Seamlessly Integrate DataEliminate data silos by integrating various data sources efficiently.
- Automate InvoicingAutomate your invoicing processes to enhance efficiency and accuracy within the trading ecosystem.
- Unlock Supply Chain InsightsUtilize AI to drive better decision-making and enhance operational insights across the supply chain.
OpenText Content Aviator
OpenText Content Aviator delivers AI-ready content management with AI-enabled content management and an intelligent AI content assistant, supporting content cloud, document management, and extraction processes.
- Enhance Knowledge WorkUtilize advanced AI techniques to improve how knowledge is created, stored, and shared within organizations.
- Power Content ManagementEmploy an AI assistant to streamline tasks and optimize content workflows, significantly boosting efficiency.
- Organize Documents EfficientlyImplement robust document management practices to ensure easy access, retrieval, and collaboration on essential documents.
- Unlock Insights from DataLeverage AI to extract valuable insights from content, enabling smarter decision-making across the organization.
- Streamline Document ProcessingUsing automation to handle documents and data enhances operational efficiency and reduces manual errors.
OpenText Cybersecurity Aviator
OpenText Cybersecurity Aviator enhances security posture with AI-powered cybersecurity capabilities and agile threat detection.
- Identify Security Incidents QuicklyThis feature enables rapid identification and response to potential threats, allowing organizations to mitigate risks efficiently.
- Protect Information Using AIUtilizing advanced AI technology, this feature strengthens defenses against cyber threats, safeguarding critical data and systems.
OpenText DevOps Aviator
OpenText DevOps Aviator enables faster application delivery, development, and automated software testing.
- Accelerates Time-to-MarketDevOps Aviator leverages AI to streamline workflows and optimize resources, resulting in quicker deployment cycles and improved time-to-market for applications.
- Enhances Software QualityBy integrating automated testing into the development process, DevOps Aviator helps ensure higher software quality while significantly shortening the testing cycle.
- Improves Coding EfficiencyIntegrated AI tools provide insights and suggestions during the coding process, allowing developers to create better quality code with fewer errors.
OpenText Experience Aviator
OpenText Experience Aviator elevates customer communications and experiences to drive customer success.
- Enhance Customer EngagementFoster meaningful interactions with customers through tailored communication strategies.
- Deliver Better ExperiencesLeverage AI to gain insights into customer behavior and preferences, ensuring personalized interactions.
OpenText Service Management Aviator
OpenText Service Management Aviator empowers users, service agents, and IT staff to find the answers they need.
- Streamline Workflows With AIUtilize AI assistance to enhance the efficiency of your service management processes, reducing response times and increasing resolution rates.
- Empower Users For Quick AnswersProvide a self-service knowledge base that enables users and agents to quickly access information, leading to faster problem resolution and improved service quality.
- Drive Decisions With Data InsightsAccess AI-generated insights to inform decision-making in service management, helping to identify trends and optimize operations.
OpenText Observability and Service Management
OpenText Observability and Service Management empowers organizations to monitor and manage their IT environment effectively. It integrates advanced analytics and AI to provide real-time insights, improve performance, and streamline operations, enabling proactive issue resolution and enhanced end-user experiences.
- Monitor Systems In Real-TimeThis feature enables organizations to detect issues as they occur, facilitating immediate response and remediation.
- Leverage AI for RecommendationsAI-driven analytics help identify patterns and suggest improvements, enhancing overall IT efficiency.
- Streamline Incident ResponseThis feature allows teams to prioritize issues and respond effectively, reducing service disruptions.
- Integrate with Existing ToolsSeamless integration enhances collaboration across systems, improving data accessibility and utility.
OpenText APIs
OpenText APIs enable organizations to seamlessly integrate and streamline operations. They provide standardized interfaces for applications, allowing for enhanced collaboration and efficiency. With robust features, these APIs support automation, data management, and interaction with various software solutions, driving digital transformation and operational excellence.
- Reduces Manual Task RequirementsEnables organizations to automate repetitive tasks effectively, freeing up resources for more strategic initiatives.
- Facilitates Easy IntegrationEliminates the complexity of integrating multiple applications, allowing organizations to unify their operations efficiently.
- Enhances Data AccessibilityProvides a comprehensive approach to data management, allowing for better utilization and analysis of organizational data.
OpenText Device and Data Protection
OpenText's Device and Data Protection solution safeguards your information throughout its entire lifecycle, ensuring that you meet regulatory and compliance requirements. It combines built-in security features with advanced compliance capabilities to protect sensitive data from unauthorized access and breaches, allowing organizations to manage risks and maintain trust.
- Manage Data Security EffectivelyOrganizations can safeguard their sensitive information from unauthorized access by implementing strong security protocols. Built-in compliance tools ensure that data handling aligns with regulatory mandates, aiding in overall risk management.
- Protect Data Throughout Its LifecycleOrganizations can ensure that their data remains secure from the moment it is created until it is permanently deleted. This feature addresses the varying risks throughout the data lifecycle and enforces policies to manage these effectively.
Sources
Methodology and sourcing behind the figures and links shown above.
Enterprise content management
Estimated current global market size is approximately USD 42 billion, using the 2025 estimates of USD 39.7 billion from Grand View Research and USD 44.28 billion from The Business Research Company as a range. A 12.5% CAGR is used as a central estimate across forecasts; reported ECM growth rates vary with market definitions and forecast periods. AI-enabled document processing and workflow automation are included within the broader ECM market.
Analytics and data lakehouse
The segment description centers on lakehouse architecture and analytics capabilities, so the data lakehouse market is the closest available proxy. Grand View Research estimates 2024 revenue at $11.4 billion and 23.2% CAGR for 2025–2033; Future Market Insights estimates $14.0 billion in 2025 and the same CAGR. Global Market Insights estimates $14.2 billion in 2025, supporting a 2025 size estimate of approximately $14.1 billion. Broader analytics, BI, discovery, and classification functions may make the total segment larger than this proxy.
- The global data lakehouse market size was valued at USD 11.4 billion in 2024 and is projected to grow from USD 17.1 billion in 2026 to USD 74.0 billion by 2033, at a CAGR of 23.2%.
- The data lakehouse market is projected to grow from USD 14.0 billion in 2025 to USD 112.6 billion by 2035, at a CAGR of 23.2%.
- The global data lakehouse market was valued at USD 14.2 billion in 2025.
B2B integration and supply chain orchestration
Search results do not give a direct market estimate for B2B integration and supply chain orchestration. The estimate of $5 billion is an inferred subset of the roughly $25 billion core supply-chain software market; 12% CAGR is informed by reported growth above 10% for established supply-chain software and 14.9% for cloud integration.
- current addressable market for these core supply chain software categories, it represents about a $25 billion market today.
- incumbent enterprise supply chain software modules are expected to see over 10% annualized growth
- the market will grow at a CAGR of 14.9% between 2021 and 2026, surpassing the €5.68B mark by 2026.
Cybersecurity and threat detection
Estimated using the 2025 global cybersecurity market as a proxy because the segment description spans security capabilities beyond a single product category. MarketsandMarkets forecasts $227.59 billion in 2025 and 9.1% CAGR through 2030. AI-driven threat intelligence is a narrower, faster-growing submarket, reported at $7.84 billion in 2025 with a 24% forecast CAGR; that figure is not added to the broader market estimate.
Data governance and compliance
Estimated 2025 market size for data governance and compliance, using the broader data governance market as a proxy because the results do not isolate the full specified segment. The estimate is anchored by Market Research Future's 2025 estimate of USD 4.28 billion and cross-checked against Grand View Research's USD 3.35 billion estimate for 2023. Growth potential is estimated at 18.3% CAGR, between reported forecasts of 15.0% and 21.7%.
Observability and IT service management
Estimated combined global market by aggregating 2025 ITSM and observability market estimates, with a modest adjustment for overlap in operational monitoring and incident-management capabilities. The blended growth estimate is based on reported ITSM and observability CAGRs.
DevOps and application delivery
Estimated at $27.6 billion globally, using IDC-reported 2024 DevOps software tools revenue, the closest available proxy for the segment. The 18.4% 2024 year-over-year growth rate is used as a growth-potential proxy, not a forecast CAGR. Broader DevOps estimates use different market definitions and report a 19.4% forecast CAGR, indicating scope-related uncertainty.
Customer experience and communications
Estimated using the 2026 global customer experience management market as the closest broad proxy for AI-enabled customer communications, personalization, and engagement workflows. Grand View Research estimates USD 17.7 billion in 2026 and 15.2% CAGR through 2033. MarketsandMarkets gives a comparable 2026 estimate of USD 15.78 billion and 13.7% CAGR through 2032. AI-in-CX and customer communications management are narrower, overlapping segments, so their values are not added to the proxy.
- The global customer experience management market size ... is projected to grow from USD 17.7 billion in 2026 to USD 47.7 billion by 2033, at a CAGR of 15.2%.
- The customer experience management market is projected to grow from USD 15.78 billion in 2026 to USD 34.02 billion by 2032, registering a CAGR of 13.7%.
- The Global AI in Customer Experience Market size is expected to be worth around USD 76.7 Billion By 2033, from USD 10.5 Billion in 2023, growing at a CAGR of 22.0%.
- The Customer Communications Management Market is estimated to be valued at USD 1.9 billion in 2025 and is projected to reach USD 4.9 billion by 2035, registering a CAGR of 10.2%.
- OpenText
- OpenText Aviator AI
- OpenText Analytics
- OpenText Business Network
- OpenText Content Aviator
- OpenText Cybersecurity Aviator
- OpenText DevOps Aviator
- OpenText Experience Aviator
- OpenText Service Management Aviator
- OpenText Observability and Service Management
- valued at USD 39.7 billion in 2025 ... projected to grow ... at a CAGR of 13.8% from 2026 to 2033.
- market size has reached to $44.28 billion in 2025 • Expected to grow to $80.24 billion in 2030 at a compound annual growth rate (CAGR) of 12.5%
- The global data lakehouse market size was valued at USD 11.4 billion in 2024 and is projected to grow from USD 17.1 billion in 2026 to USD 74.0 billion by 2033, at a CAGR of 23.2%.
- The data lakehouse market is projected to grow from USD 14.0 billion in 2025 to USD 112.6 billion by 2035, at a CAGR of 23.2%.
- The global data lakehouse market was valued at USD 14.2 billion in 2025.
- current addressable market for these core supply chain software categories, it represents about a $25 billion market today.
- the market will grow at a CAGR of 14.9% between 2021 and 2026, surpassing the €5.68B mark by 2026.
- The global cybersecurity market size is projected to grow from USD 227.59 billion in 2025 to USD 351.92 billion by 2030 at a CAGR of 9.1%.
- AI-Driven Threat Intelligence market size has reached to $7.84 billion in 2025; expected to grow to $23.06 billion in 2030 at a CAGR of 24%.
- The Data Governance Market reached USD 4.28 billion in 2025 ... climbing to USD 17.31 billion by 2035 at a 15.0% CAGR.
- The global data governance market size was estimated at USD 3.35 billion in 2023 ... growing at a CAGR of 21.7% from 2024 to 2030.
- The IT service management market size is expected to increase from USD 12.84 billion in 2025.
- 2025 Market Size: USD 10.47 billion; CAGR (2026–2031): 14.1%.
- The global information technology service management market size was valued at USD 15.3 billion in 2025; CAGR, 2026–2033: 14.4%.
- The worldwide DevOps software tools market totaled $27.6 billion in 2024, growing 18.4% YoY.
- Market valued at USD 14.3 Bn in 2024, projected to reach USD 63.8 Bn by 2033. Expected to grow at a CAGR of 19.4% over 2024-2033.
- The global customer experience management market size ... is projected to grow from USD 17.7 billion in 2026 to USD 47.7 billion by 2033, at a CAGR of 15.2%.
- The customer experience management market is projected to grow from USD 15.78 billion in 2026 to USD 34.02 billion by 2032, registering a CAGR of 13.7%.
- The Global AI in Customer Experience Market size is expected to be worth around USD 76.7 Billion By 2033, from USD 10.5 Billion in 2023, growing at a CAGR of 22.0%.
- The Customer Communications Management Market is estimated to be valued at USD 1.9 billion in 2025 and is projected to reach USD 4.9 billion by 2035, registering a CAGR of 10.2%.
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