NTT DATA, Inc. Unclaimed
Information Technology Services
NTT DATA, Inc. is a global IT services and consulting company delivering digital transformation, AI and data-driven solutions across industries.
NTT DATA, Inc. is a global IT services and consulting company that helps organizations accelerate digital transformation through advisory and delivery capabilities across industries. The company combines consulting, technology services and managed operations to enable data-driven decision making, AI-enabled processes, cloud and data center solutions, and industry-specific transformations. With a global footprint and deep domain expertise in industries such as automotive, manufacturing, life sciences and public sector, NTT DATA partners with clients to design and implement strategic programs, optimize operations, modernize applications and build resilient, scalable platforms. The organization emphasizes generating measurable business value, improving efficiency and customer experiences, while ensuring governance, security and sustainability across initiatives.
To help organizations accelerate digital transformation and innovation by delivering AI-enabled, data-driven solutions across industries.
What we offer
Application Development and Management
Enhance and modernize your applications to drive innovation and efficiency.
www.nttdata.com/en-us/services/application-services/application-developmentCX and Digital Products
Enhance customer engagement and loyalty through comprehensive CX solutions.
www.nttdata.com/en-us/services/cx-and-digital-productsData Visualization and Business Decision
Unlock insights and drive decisions with purpose-built dashboards from raw data.
www.nttdata.com/en-us/services/data-and-analytics/data-visualization-and-business-decisionTransport Asset Management Platform
Optimize asset management with enhanced operational efficiency and data-driven insights.
Digital BPaaS and BPS for Insurance
Resolve operational burdens while enhancing efficiency and customer experience.
www.nttdata.com/en-us/industries/insurance/digital-bpaaS-and-bps-for-insuranceBPS for Life Sciences
Optimize operations, reduce costs, and improve client engagement in life sciences.
www.nttdata.com/en-us/industries/life-sciences/bps-for-life-sciencesCommercial Operations for Life Sciences
Enhance commercial operations to accelerate product launch and align with payer expectations.
www.nttdata.com/en-us/industries/life-sciences/commercial-operationsMarketing and Sales for Life Sciences
Enhance engagement and optimize marketing performance using data-driven strategies.
www.nttdata.com/en-us/industries/life-sciences/marketing-and-salesRetail and Consumer Packaged Goods
Transform retail and CPG with data-driven insights for enhanced customer engagement and operational efficiency.
www.nttdata.com/en-us/industries/retail-and-consumer-packaged-goodsWho do we serve
Enterprise IT Modernization Leaders
Large enterprises pursuing end-to-end IT modernization and platform optimization.
Life Sciences Digital Transformation Leaders
Life sciences firms seeking end-to-end regulatory, R&D and commercial process optimization.
Retail And Consumer Packaged Goods Innovators
Retailers and consumer brands pursuing AI-driven growth and omnichannel experiences.
Insurance Digital Transformation Leaders
Insurance providers pursuing digital BPaaS, policy administration, and claims optimization.
Market segments
Market size by segment
Growth potential (CAGR)
Application modernization and management
Modernization and lifecycle management of enterprise applications including rehosting, refactoring to microservices, DevSecOps transformation, AIOps, API integration and platform/service management to reduce legacy debt and TCO.
Life sciences commercial and operational services
End-to-end business process and commercial operations for life sciences covering R&D and regulatory support, compliance, customer engagement, payer/provider alignment, value-based contracting and marketing to accelerate time-to-market and operational efficiency.
Customer experience transformation
Design and implement omnichannel, personalized customer journeys and operational changes that increase engagement, routing efficiency, and trusted data practices.
Data, analytics and decision intelligence
Data, analytics, forecasting and AI‑enabled decision intelligence to support strategic planning, transactions and operational improvements.
Insurance business process and BPaaS operations
Digital BPaaS and managed business process services for insurers including claims management, policy administration, underwriting support, KYC, fraud and enrollment to improve scalability, accuracy and compliance.
More information about our offering
Application Development and Management
Build and modernize software and platforms to differentiate your business. This service covers custom application development, implementation, and continuous improvement to lower costs, increase satisfaction, and simplify complex portfolios. Leveraging automated, AI-powered approaches, we deliver analytics-driven insights and lifecycle management for seamless coordination and faster time-to-value.
- Deliver Tailored Software SolutionsCreates highly specific applications that enhance operational efficiency and align with unique business objectives.
- Optimize PerformanceLeverage AI to streamline operations and enhance efficiency across your application portfolio.
- Integrate Security Into DevelopmentEnhances development processes by embedding security protocols, facilitating faster deployment without compromising safety.
- Ensure ReliabilityUtilize proven methodologies to maintain high service levels and operational excellence.
- Connect Applications SeamlesslyFacilitates the integration of various applications to improve collaboration and enhance capabilities across platforms.
- Drive Innovation StrategicallyDevelop and implement strategic application frameworks to ensure alignment with business goals and adaptability to market changes.
- Improve Agility and ScalabilityEnables businesses to adapt quickly to changing demands by modularizing applications, allowing for iterative upgrades.
- Enhance FunctionalityReceive ongoing updates that ensure your applications evolve with business requirements.
- Reduce Legacy DebtTransition outdated systems to modern, efficient architectures that minimize operational costs while enhancing performance.
- Comprehensive OversightManage all aspects of your application infrastructure for seamless operations.
- Promote SustainabilityImplement eco-friendly practices in your application management processes.
CX and Digital Products
Accelerate growth by delivering intuitive customer experiences and omnichannel journeys. Our end-to-end capabilities span CX strategy, experience design, data intelligence, and engineering to improve engagement across industries.
- Transform EngagementLeverage cloud solutions to ensure customers are seamlessly connected across all platforms, enhancing satisfaction and loyalty.
- Boost EngagementUtilize data-driven insights to craft strategies that directly align with customer needs, improving retention and growth.
- Delight UsersCreate engaging digital products that streamline user journeys, enhancing user satisfaction and driving business outcomes.
- Amplify Brand ImpactDesign innovative marketing strategies that enhance brand visibility and drive conversions across multiple channels.
- Integrate Data SolutionsHarness data analytics to inform strategies, improving both customer satisfaction and business efficiency.
Data Visualization and Business Decision
Data analytics and visualization with a product mindset, converting raw data into purpose-built dashboards that support critical decisions. We help transform data and spreadsheets into insights that drive action and measurable outcomes.
- Unlock Value And Guide DecisionsPurpose-built dashboards provide actionable insights derived from raw data, facilitating informed decision-making and driving measurable business outcomes.
- Enhance Decision-MakingUtilizing a product-focused approach empowers users to leverage data effectively, turning complex information into clear insights that support critical business decisions.
Transport Asset Management Platform
The Transport Asset Management Platform offers end-to-end services designed to support organizations in optimizing their asset management processes. It integrates data analytics, IoT solutions, and predictive maintenance to enhance operational efficiency, streamline workflows, and ensure timely decision-making.
- Reduce DowntimeImplement predictive maintenance strategies that identify potential failures before they occur, ensuring smooth operations and saving costs.
- Gain Real-Time InsightsLeverage comprehensive data analytics to track asset performance and make informed decisions, ultimately enhancing operational strategies.
- Monitor Assets RemotelyImplement IoT sensors to gather data on asset conditions, enabling proactive maintenance and reducing downtime.
- Enhance Asset ValueFacilitate comprehensive management throughout the asset lifecycle to maximize investment returns and operational efficiency.
Digital BPaaS and BPS for Insurance
Embrace industry-leading advisory services and innovative solutions for digital transformation and operational excellence. BPaaS and BPS help insurers run claims, policy administration, and customer service operations better, at lower cost, with scalable, digital-first capabilities.
- Enhance Risk ManagementImplement advanced fraud detection and risk management strategies to mitigate losses.
- Streamline KYC ProcessesEnhance compliance and customer onboarding with comprehensive KYC capabilities.
- Transform Claims HandlingStreamline and automate claims processes to enhance efficiency and customer experience.
- Accelerate Product DevelopmentFacilitate quick setup and launch of innovative insurance products.
- Improve Underwriting EfficiencyUtilize data-driven insights for faster and more accurate underwriting.
- Simplify EnrollmentFacilitate quick and easy onboarding of policies, improving customer satisfaction.
- Optimize Policy LifecyclesEfficiently manage and administer policies throughout their entire lifecycle.
- Enhance Policyholder ServicesStreamline services offered to policyholders for improved customer experience.
- Generate Reports AutomaticallyEnsure timely and accurate reporting across various regulatory frameworks.
- Streamline Group PoliciesOptimize management and administration of group insurance policies.
BPS for Life Sciences
Drive efficiency and streamline operations across life sciences with end-to-end BPS and consulting to improve R&D, regulatory and commercial processes.
- Ensure Regulatory ComplianceSupport life sciences companies in achieving and maintaining compliance with evolving regulatory requirements through expert guidance and effective processes.
- Optimize Business ProcessesImplement integrated business process services that help reduce operational costs and streamline workflows across life sciences organizations.
- Streamline OperationsEnhance efficiency through tailored corporate business services that address specific operational needs within the life sciences sector.
- Enhance Customer SupportLeverage dedicated customer interaction centers to improve engagement, address inquiries, and support customer satisfaction in life sciences.
- Enhance Client EngagementUtilize advanced technologies and strategies to improve client interactions and ensure high satisfaction rates.
- Inform StrategyUtilize analytics to gain insights from social media channels, enabling strategic decision-making that aligns with market demands.
Commercial Operations for Life Sciences
Precision medicine-focused commercial operations to speed time-to-market, enable value-based contracting, and optimize payer-provider engagement.
- Re-engineer ProcessesImprove operational efficiency by re-designing existing commercial processes, facilitating faster and more effective market responses.
- Enable Value-Based ContractsFacilitate agreements that align with payers' performance-based expectations, ensuring that patient outcomes drive revenue.
- Leverage AnalyticsUtilize integrated analytics to extract meaningful insights that guide strategic decisions across the healthcare landscape.
- Facilitate Knowledge SharingEnhance collaboration through shared scientific insights, enabling rapid evidence generation and better adoption of treatments.
- Engage Target PopulationsImplement tailored marketing strategies to connect with specific patient and healthcare provider segments, enhancing treatment adoption.
Marketing and Sales for Life Sciences
Data-driven engagement that enables omnichannel marketing and sales, optimized ROI and stronger relationships with providers, payers, and patients.
- Transform Customer ExperiencesUtilize unique approaches to create impactful customer journeys that cater to the healthcare provider community.
- Enhance Stakeholder EngagementUtilize diverse channels to create consistent and engaging experiences for healthcare professionals and patients.
- Connect With Payers And ProvidersFacilitate stronger connections with stakeholders to enhance market access and align strategies effectively.
- Unlock Insights From DataLeverage custom dashboards that provide actionable insights, enhancing strategic business decisions.
Retail and Consumer Packaged Goods
Retail and CPG solutions helping brands win with AI, cloud and analytics—driving faster decisions, stronger customer connections, and measurable growth.
- Enhance EngagementCreate personalized customer experiences that foster brand loyalty.
- Optimize AgilityUtilize advanced analytics to anticipate market changes and streamline operations.
- Drive StrategyLeverage expert insights to design innovative growth strategies.
- Promote SustainabilityImplement eco-friendly practices that benefit both the environment and business operations.
- Increase ConversionsDeploy data-driven campaigns that elevate customer engagement and sales.
- Streamline Supply ManagementEnhance supplier collaboration for better product availability and pricing.
References
Methodology and sourcing behind the figures shown above.
Application modernization and management
Multiple industry reports for application modernization services report 2025 market values between USD 22.7B and USD 26.4B (MarketsandMarkets, FortuneBI, Precedence). US-focused and AMS (application management) reports show higher regional or adjacent-market values (MRFR, BusinessResearchInsights). Combining the modernization-services consensus (mid-20s BUSD in 2025) and acknowledging the larger AMS market, I estimate the application modernization and management segment at about USD 25.5B (circa 2025) with growth potential near 15% CAGR—consistent with reported CAGRs of ~14.6%–16.4% across sources.
- valued at USD 22.67 billion in 2025, is projected to reach USD 51.45 billion by 2031, growing at a robust CAGR of 14.6%.
- The global application modernization services market size was valued at USD 26.43 billion in 2025.
- the application modernization services market was valued at USD 24.32 billion in 2025.
- US market size was estimated at USD 3,550 Million in 2024; CAGR (2025 - 2035) 16.33%.
- The global application management services (AMS) market is valued at about USD 44.3 Billion in 2026 and is projected to reach USD 145.25 Billion by 2035.
Life sciences commercial and operational services
Estimate based on explicit market values for adjacent segments in the provided results: Zion Market Research reports life‑sciences consulting at USD 14.1B (2024). Life‑science analytics is reported ~USD 13.78B (2025) with double‑digit CAGR in other sources. Summing consulting and analytics approximates the commercial & operational services scope (~USD 28B). Growth potential reflects a composite of cited CAGRs: life‑science analytics ~11.4% and consulting projections (Meditech ~10% near term; Zion ~7.7% long term), yielding an estimated ~10% CAGR for the combined commercial/operational services segment.
- the global life science consulting services market size is expected to witness a growth rate of 10% in the next five years.
- The global life science analytics market size was valued at USD 13.78 billion in 2025.
- Life Science Analytics Market projected to reach USD 68,812.5 million by 2030 from USD 40,034.6 Million in 2025, at a CAGR of 11.4% (2025-2030).
- the global life sciences consulting services market size was valued at around USD 14.1 billion in 2024; CAGR of 7.7% to reach USD 29.6 billion by 2034.
- The Global Life Sciences BPO Market size was valued at USD 531.2 Billion in 2025; projected CAGR ~9.45% (2026-2035).
Customer experience transformation
Mapped the user’s “customer experience transformation” segment to the broader Customer Experience Management (CEM)/CX market. Multiple recent market reports in the searchResults estimate 2025/2026 market sizes between roughly $14B and $22.35B and forecast strong mid-teens CAGRs. I selected Fortune Business Insights’ 2025 valuation (USD 22.35B) as the market-size estimate and its 15.8% CAGR (2026–2034) as the growth potential, while noting corroborating ranges from MarketsandMarkets and The Business Research Company.
Data, analytics and decision intelligence
Multiple market reports in the searchResults report mid‑2020s market sizes between about USD 13.3B and USD 16.8B and forecast rapid expansion (to USD ~50–68B) with CAGRs in the ~15–30% range. I therefore estimate a current market size of about USD 15.5 billion and a representative growth potential of ~20% CAGR as a midpoint of reported forecasts.
- The global decision intelligence market size was valued at USD 16.79 billion in 2024.
- Market size estimated at USD 13.3 billion in 2024; projected to reach USD 50.1 billion by 2030 (CAGR 24.7%).
- Decision intelligence market size is USD 16.34 billion in 2025; CAGR 15.36% (2026–2035).
- Market size expected to grow by USD 49,839.6 million from 2026–2030, expanding at a CAGR of 29.8%.
Insurance business process and BPaaS operations
Estimated insurance BPaaS market derived from major BPaaS market estimates in the search results (KBVResearch and Market Research Future). I averaged available global BPaaS totals (~$63B) and applied an industry-share heuristic: insurance as a segment of BFSI likely represents roughly 10% of total BPaaS spend (insurance processes: claims, policy admin, underwriting, KYC). CAGR estimated by averaging reported BPaaS CAGRs (KBV 9.7%, MRFR 8.34%, Fact.MR 10.8%) and rounding to 9.6%.
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