Nielsen Norman Group
UnclaimedNN/g is a leading UX research, training, and consulting organization delivering evidence-based guidance to designers and researchers.
Overview
NN/g (Nielsen Norman Group) is a globally trusted UX research and training organization that provides evidence-based guidance and practical skill-building for design and research professionals. With more than 25 years in the field, NN/g offers research-backed insights, practitioner-focused articles and videos, and consulting and training services to help organizations improve user experiences across industries.
Mission statement
We're a globally trusted team of UX experts, dedicated to providing reliable guidance and practical skill-building for design and research professionals.
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Claim Nielsen Norman GroupUse your email at nngroup.com.What we offer
Live Online Courses
Enhance your UX skills through live expert-led courses, applicable towards certification.
nngroup.com →Self-Paced Courses
Engage in self-paced UX courses that empower you to learn without deadlines.
nngroup.com →UX Certification
Achieve UX Certification to validate your skills and enhance career credibility.
nngroup.com →Private Team Training
Enhance your team's UX skills with tailored training that fits your specific needs.
nngroup.com →UX Consulting Services
Enhance user experiences with expert-driven UX consulting services tailored to your needs.
nngroup.com →UX Maturity Assessments
Assess and enhance your organization's UX maturity for improved design practices.
nngroup.com →Expert Review
Get expert guidance to enhance your interface's usability and effectiveness.
nngroup.com →Customized User Research
Tailored user research to meet your specific UX challenges.
nngroup.com →Intensive Applied Workshops
Enhance team skills and tackle design challenges with expert-led workshops.
nngroup.com →Keynote Speaking
Inspire your audience with expert insights on user experience design and strategy.
nngroup.com →More information about our offering
Live Online Courses
A catalog of live online UX training courses, with options for private team training, bulk discounts, and UX Certification eligibility.
- Gain Access To Comprehensive UX TrainingParticipants can enroll in a variety of courses covering different UX topics, ensuring diverse learning opportunities.
- Earn Recognized UX CredentialsCompleting selected courses and passing exams allows participants to achieve UX Certification, enhancing their professional credentials.
- Customize Learning Experience For Your TeamTailor the training schedule and content to meet specific team needs, fostering cohesive team development.
- Engage Directly With ExpertsParticipants can interact with instructors in real-time, asking questions and receiving immediate feedback.
- Reduce Costs When Training TeamsOrganizations can save money by purchasing multiple course credits for team training.
- Apply Learning In Real-TimeCourses include hands-on activities to practice new skills in a collaborative environment.
- Stay Updated With New Learning OpportunitiesParticipants have access to a schedule of future live online courses to plan their training path.
Self-Paced Courses
Self-paced UX learning with no deadlines, offering flexible study and a catalog of courses to suit learner needs.
- Explore Diverse TopicsAccess a variety of courses covering essential UX skills and theories, accommodating different learning styles.
- Study At Your ConvenienceEnjoy the freedom to navigate through courses when it suits your schedule, ensuring a stress-free learning experience.
- Learn Without PressureFocus on mastering content without the constraints of fixed deadlines, promoting deeper understanding.
- Engage With Interactive MaterialsUtilize different learning methods tailored to enhance comprehension and retention of UX concepts.
- Access Practical ToolsReceive supplementary materials designed to apply your learning in real-world scenarios, facilitating immediate implementation.
UX Certification
An exam-based credential requiring completing five courses and passing five online exams; this credential does not expire.
- Offers Lifetime ValidityOnce earned, the UX Certification does not have an expiration date, providing ongoing recognition of your expertise.
- Proven KnowledgeDemonstrate your understanding by successfully completing five assessments tailored to the knowledge gained through the courses.
- Structured Learning PathEngage with a carefully crafted curriculum that covers essential UX principles and practices across various domains.
- Tailored Learning ExperienceChoose from over 50 live courses, allowing flexibility to focus on areas that best suit your career goals.
- Increase Career CredibilityShowcase your UX Certification on your CV and LinkedIn profile to enhance your professional visibility.
Private Team Training
Private UX training for teams, delivered in-person or virtually, with 35+ course options and optional UX Certification.
- Earn UX CertificationGain a recognized credential that validates your team's skills and commitment to UX best practices.
- Train Wherever You AreFlexibility to conduct training sessions that suit your team's availability and location.
- Engage With Industry LeadersBenefit from the insights and experience of instructors who are leaders in UX training and consulting.
- Choose From 35+ CoursesAccess a diverse range of UX training topics tailored for different skill levels and expertise.
- Personalize Your Learning ExperienceModify course content to better align with your team's objectives and project challenges.
UX Consulting Services
NN/g experts provide research, assessment, and customized guidance to elevate product and service experiences across industries.
- Get Expert InsightsLeverage our team's extensive expertise to identify usability issues and strengths in your design, delivering prioritized recommendations.
- Improve User InterfacesConduct usability testing sessions that yield actionable feedback to refine your designs based on real user interactions.
- Tailor Research To NeedsWe design specific studies based on your unique research questions, ensuring relevance and actionable insights.
- Gain Comprehensive InsightsConduct thorough evaluations that provide a baseline for improving usability and user experience, tailored to your context.
- Apply UX Methods ActivelyEngage in hands-on learning that translates into real-world applications of UX techniques tailored to your specific design challenges.
- Build Team UX SkillsEmpower your team with proven UX skills through structured training sessions led by experts.
- Inspire Your AudienceBring industry-leading insights to your events with impactful presentations from our renowned experts.
- Evaluate Your UX ProcessDetermine your organization's UX maturity level and receive tailored recommendations for improvement across your UX practices.
UX Maturity Assessments
Three-tier UX maturity assessments providing baseline benchmarks and tailored recommendations to improve UX maturity.
- Establishes Current UX BaselineIdentify strengths and weaknesses in key areas impacting UX maturity.
- Actionable Improvement PathReceive personalized strategies to enhance user-centered design practices.
- Customizable Assessment LevelsChoose the appropriate depth of evaluation based on your organization's needs.
- Scalable Investment OptionsChoose a pricing tier that aligns with your organization's size and evaluation needs.
Expert Review
Independent UX evaluation by NN/g experts with detailed findings and practical recommendations.
- Provides Clear, Practical GuidanceRecommendations from NN/g experts aim directly at improving the usability and effectiveness of your interface based on extensive research.
- Identifies Strengths and WeaknessesA comprehensive review highlights both strong design elements and critical usability issues to address.
- Offers Unbiased PerspectivesThe independent nature of the review ensures that the feedback is unbiased and focused solely on enhancing user experience.
- Flexible Delivery OptionsClients can select their preferred format for receiving findings, tailored to their needs.
Customized User Research
NN/g researchers design and execute tailored studies outside of usability testing to answer your questions.
- Receive Targeted InsightsNN/g's researchers modify existing techniques or create new methods to ensure that your specific research questions are effectively addressed.
- Gain Deep User InsightsUser interviews facilitate engaging discussions to uncover motivations, needs, and pain points directly from the users.
- Enhance User NavigationBy utilizing card sorting, you can align your site's structure with user expectations, leading to a more intuitive navigation experience.
- Identify Key Design ElementsEyetracking provides data on which elements of your design capture user attention, helping to optimize layouts and features.
- Understand User Experience Over TimeDiary studies help gather insights on user interactions over time, revealing trends and behaviors that inform design improvements.
- Improve FindabilityTree testing evaluates how easily users can locate information within a defined structure, ensuring efficient navigation.
Intensive Applied Workshops
Intensive multi-day workshops guided by NN/g experts to apply advanced UX methods to real design challenges.
- Learn From ExpertsGain insights and best practices directly from seasoned UX professionals.
- Real Work ApplicationCollaboratively work on your design challenges using newly learned skills.
- Extended LearningAllows deeper exploration of topics and practical application over several days.
- Diverse UX TopicsFocus on multiple relevant UX methodologies tailored to your team’s needs.
- Tailored Learning ExperienceEnsure that workshop topics align with your organization’s current design challenges.
Keynote Speaking
Keynote engagements by NN/g speakers, offering insights on UX strategy, design, and related topics for events.
- Experience Engaging ExpertiseRely on skilled professionals known for their captivating delivery, ensuring attendees remain engaged and informed.
- Tailor Presentations to EventsEnsure each presentation is customized for the specific audience, providing actionable insights and engaging narratives.
- Cover Broad UX AspectsEngage your audience with a range of relevant topics designed to enhance their understanding of user experience.
- Motivate AttendeesEncourage audiences to rethink their approaches to design and strategy, leading to enhanced motivation and innovation.
- Adjust Topics for RelevanceModify content to ensure it resonates with the specific challenges and interests of the audience.
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