Nielsen Norman Group Unclaimed

Enhance your UX skills through live expert-led courses, applicable towards certification.

Engage in self-paced UX courses that empower you to learn without deadlines.

Achieve UX Certification to validate your skills and enhance career credibility.

Enhance your team's UX skills with tailored training that fits your specific needs.

Enhance user experiences with expert-driven UX consulting services tailored to your needs.

Assess and enhance your organization's UX maturity for improved design practices.

Get expert guidance to enhance your interface's usability and effectiveness.

Tailored user research to meet your specific UX challenges.

Enhance team skills and tackle design challenges with expert-led workshops.

Inspire your audience with expert insights on user experience design and strategy.

Live Online Courses

A catalog of live online UX training courses, with options for private team training, bulk discounts, and UX Certification eligibility.

• Gain Access To Comprehensive UX Training
  Participants can enroll in a variety of courses covering different UX topics, ensuring diverse learning opportunities.
• Earn Recognized UX Credentials
  Completing selected courses and passing exams allows participants to achieve UX Certification, enhancing their professional credentials.
• Customize Learning Experience For Your Team
  Tailor the training schedule and content to meet specific team needs, fostering cohesive team development.
• Engage Directly With Experts
  Participants can interact with instructors in real-time, asking questions and receiving immediate feedback.
• Reduce Costs When Training Teams
  Organizations can save money by purchasing multiple course credits for team training.
• Apply Learning In Real-Time
  Courses include hands-on activities to practice new skills in a collaborative environment.
• Stay Updated With New Learning Opportunities
  Participants have access to a schedule of future live online courses to plan their training path.

Self-Paced Courses

Self-paced UX learning with no deadlines, offering flexible study and a catalog of courses to suit learner needs.

• Explore Diverse Topics
  Access a variety of courses covering essential UX skills and theories, accommodating different learning styles.
• Study At Your Convenience
  Enjoy the freedom to navigate through courses when it suits your schedule, ensuring a stress-free learning experience.
• Learn Without Pressure
  Focus on mastering content without the constraints of fixed deadlines, promoting deeper understanding.
• Engage With Interactive Materials
  Utilize different learning methods tailored to enhance comprehension and retention of UX concepts.
• Access Practical Tools
  Receive supplementary materials designed to apply your learning in real-world scenarios, facilitating immediate implementation.

UX Certification

An exam-based credential requiring completing five courses and passing five online exams; this credential does not expire.

• Offers Lifetime Validity
  Once earned, the UX Certification does not have an expiration date, providing ongoing recognition of your expertise.
• Proven Knowledge
  Demonstrate your understanding by successfully completing five assessments tailored to the knowledge gained through the courses.
• Structured Learning Path
  Engage with a carefully crafted curriculum that covers essential UX principles and practices across various domains.
• Tailored Learning Experience
  Choose from over 50 live courses, allowing flexibility to focus on areas that best suit your career goals.
• Increase Career Credibility
  Showcase your UX Certification on your CV and LinkedIn profile to enhance your professional visibility.

Private Team Training

Private UX training for teams, delivered in-person or virtually, with 35+ course options and optional UX Certification.

• Earn UX Certification
  Gain a recognized credential that validates your team's skills and commitment to UX best practices.
• Train Wherever You Are
  Flexibility to conduct training sessions that suit your team's availability and location.
• Engage With Industry Leaders
  Benefit from the insights and experience of instructors who are leaders in UX training and consulting.
• Choose From 35+ Courses
  Access a diverse range of UX training topics tailored for different skill levels and expertise.
• Personalize Your Learning Experience
  Modify course content to better align with your team's objectives and project challenges.

UX Consulting Services

NN/g experts provide research, assessment, and customized guidance to elevate product and service experiences across industries.

• Get Expert Insights
  Leverage our team's extensive expertise to identify usability issues and strengths in your design, delivering prioritized recommendations.
• Improve User Interfaces
  Conduct usability testing sessions that yield actionable feedback to refine your designs based on real user interactions.
• Tailor Research To Needs
  We design specific studies based on your unique research questions, ensuring relevance and actionable insights.
• Gain Comprehensive Insights
  Conduct thorough evaluations that provide a baseline for improving usability and user experience, tailored to your context.
• Apply UX Methods Actively
  Engage in hands-on learning that translates into real-world applications of UX techniques tailored to your specific design challenges.
• Build Team UX Skills
  Empower your team with proven UX skills through structured training sessions led by experts.
• Inspire Your Audience
  Bring industry-leading insights to your events with impactful presentations from our renowned experts.
• Evaluate Your UX Process
  Determine your organization's UX maturity level and receive tailored recommendations for improvement across your UX practices.

UX Maturity Assessments

Three-tier UX maturity assessments providing baseline benchmarks and tailored recommendations to improve UX maturity.

• Establishes Current UX Baseline
  Identify strengths and weaknesses in key areas impacting UX maturity.
• Actionable Improvement Path
  Receive personalized strategies to enhance user-centered design practices.
• Customizable Assessment Levels
  Choose the appropriate depth of evaluation based on your organization's needs.
• Scalable Investment Options
  Choose a pricing tier that aligns with your organization's size and evaluation needs.

Expert Review

Independent UX evaluation by NN/g experts with detailed findings and practical recommendations.

• Provides Clear, Practical Guidance
  Recommendations from NN/g experts aim directly at improving the usability and effectiveness of your interface based on extensive research.
• Identifies Strengths and Weaknesses
  A comprehensive review highlights both strong design elements and critical usability issues to address.
• Offers Unbiased Perspectives
  The independent nature of the review ensures that the feedback is unbiased and focused solely on enhancing user experience.
• Flexible Delivery Options
  Clients can select their preferred format for receiving findings, tailored to their needs.

Customized User Research

NN/g researchers design and execute tailored studies outside of usability testing to answer your questions.

• Receive Targeted Insights
  NN/g's researchers modify existing techniques or create new methods to ensure that your specific research questions are effectively addressed.
• Gain Deep User Insights
  User interviews facilitate engaging discussions to uncover motivations, needs, and pain points directly from the users.
• Enhance User Navigation
  By utilizing card sorting, you can align your site's structure with user expectations, leading to a more intuitive navigation experience.
• Identify Key Design Elements
  Eyetracking provides data on which elements of your design capture user attention, helping to optimize layouts and features.
• Understand User Experience Over Time
  Diary studies help gather insights on user interactions over time, revealing trends and behaviors that inform design improvements.
• Improve Findability
  Tree testing evaluates how easily users can locate information within a defined structure, ensuring efficient navigation.

Intensive Applied Workshops

Intensive multi-day workshops guided by NN/g experts to apply advanced UX methods to real design challenges.

• Learn From Experts
  Gain insights and best practices directly from seasoned UX professionals.
• Real Work Application
  Collaboratively work on your design challenges using newly learned skills.
• Extended Learning
  Allows deeper exploration of topics and practical application over several days.
• Diverse UX Topics
  Focus on multiple relevant UX methodologies tailored to your team’s needs.
• Tailored Learning Experience
  Ensure that workshop topics align with your organization’s current design challenges.

Keynote Speaking

Keynote engagements by NN/g speakers, offering insights on UX strategy, design, and related topics for events.

• Experience Engaging Expertise
  Rely on skilled professionals known for their captivating delivery, ensuring attendees remain engaged and informed.
• Tailor Presentations to Events
  Ensure each presentation is customized for the specific audience, providing actionable insights and engaging narratives.
• Cover Broad UX Aspects
  Engage your audience with a range of relevant topics designed to enhance their understanding of user experience.
• Motivate Attendees
  Encourage audiences to rethink their approaches to design and strategy, leading to enhanced motivation and innovation.
• Adjust Topics for Relevance
  Modify content to ensure it resonates with the specific challenges and interests of the audience.