Motive Software Solutions, Inc. Unclaimed

Streamline home device management and enhance customer experience with automated solutions.

Enhances customer service with automated, proactive support workflows.

Enhances secure provisioning and connectivity for CSPs using advanced tech.

Automate mobile device management for enhanced operational efficiency and customer satisfaction.

Securely manage IoT devices and optimize connectivity to unlock revenue streams.

Transform your service management with real-time insights and automated decision-making.

Automate eSIM and iSIM provisioning for IoT at scale, cutting costs and connecting devices securely.

Efficiently manage your fixed wireless network for optimal performance and cost savings.

Enhances fiber network performance and efficiency through AI-driven insights and zero-touch provisioning.

Enhance Wi-Fi performance and customer satisfaction with actionable insights and automated optimizations.

Transform home network management with seamless device provisioning and diagnostics.

Streamline IoT deployments with secure management, lifecycle automation, and advanced analytics.

Seamlessly manage and automate telecom operations to enhance customer experiences and operational efficiency.

Capabilities to deliver eSIM profiles, remote SIM provisioning, local profile management, zero‑touch onboarding, and dynamic profile switching to meet regulatory and local‑network requirements.

Manage, update, and secure connected devices using DevOps practices for deployment, provisioning, and lifecycle control.

Vendor-neutral device lifecycle management, zero-touch provisioning, remote diagnostics and operational visibility for broadband operators and multiscreen service delivery.

Fixed access network equipment and in-home connectivity features that deliver PON-based broadband, subscriber management, and optimized home Wi-Fi experiences.

Full‑stack telco observability and assurance including fault and performance management, automated root‑cause and service impact analysis, topology visualization, and scalable multi‑tenant deployments for operators and managed services.

Home Device Manager

Remotely manage customer premise equipment to unlock home broadband value and drive growth through automation of smart home devices.

• Ensures Device Protection
  Maintain device security with automated distributions of patches and fixes.
• Automates Device Setup
  Facilitate large-scale or bulk deployments quickly and efficiently without manual interventions.
• Improves Network Reliability
  Utilize analytics for early detection of issues, minimizing disruptions.
• Supports Diverse Device Types
  Manage a wide range of devices for seamless connectivity and integration into home networks.
• Enhances Troubleshooting
  Utilize predictive analytics for improved customer experience and device performance monitoring.
• Maintains System Integrity
  Automate the process of device updates to safeguard system functionality.
• Improves User Empowerment
  Reduce customer service workload while increasing the speed of issue resolution.
• Streamlines Administrative Processes
  Automate routine tasks to save time and reduce operational costs.
• Optimizes Connectivity
  Manage bandwidth and device traffic to ensure peak network performance.
• Offers Deployment Flexibility
  Choose between cloud or on-premises deployment options to suit your operational needs.

Motive Service Management Platform

The Motive Service Management Platform empowers CSPs to deliver seamless, proactive customer support across home, mobile, IoT, and enterprise services. By leveraging machine learning-powered workflows, it reduces call center costs, enhances customer satisfaction, and accelerates issue resolution.

• Automate Issue Resolutions
  Utilize real-time event data to predict and resolve customer issues before they are noticed.
• Provide Real-Time Insights
  Empower agents and end-users with actionable insights and diagnostics for improved control.
• Facilitate Instant Solutions
  Leverage AI to automate troubleshooting, reducing operational overhead.
• Simplify System Integration
  Facilitate seamless interactions between existing systems to support activation and provisioning.
• Scalable Deployment Options
  Adapt deployment to meet varying operational requirements without compromising performance.
• Enhance Agent Efficiency
  Enable customer service representatives with tools that improve support responsiveness.
• Automate Mass Updates
  Efficiently manage large-scale updates to enhance device performance and security.
• Design Custom Workflows
  Simplify and customize complex troubleshooting processes without extensive coding.

Entitlement Server

Empowering CSPs with eSIM provisioning, 5G innovations, and secure multi-device connectivity.

• Facilitates Seamless eSIM Activation
  Streamlines the process of activating eSIMs across devices including smartphones and wearables.
• Enhances Device Security
  Provides a secure framework to connect multiple devices, focusing on data integrity and user security.
• Improves User Security
  Employs cryptographic methods for uninterrupted user verification, enhancing security.
• Unlocks 5G Service Potential
  Enables CSPs to offer advanced 5G services with optimized performance.
• Streamlines RCS Activation
  Facilitates seamless RCS onboarding and enhances customer engagement through rich media messaging.
• Ensures Robust Compliance
  Meets strict regulatory requirements to support a seamless service experience.
• Supports Diverse Network Environments
  Enables customized provisioning and management across multiple networks and tenants.

Motive IMPACT Mobile

A cloud-enabled, multi-tenant platform for managing network-connected devices through their lifecycle, delivering advanced automation, real-time diagnostics, and seamless OSS/BSS integration.

• Enable Zero-Touch Activation
  Streamline device onboarding with out-of-the-box integration for various networks, ensuring faster deployments and improved service reliability.
• Automate Service Assurance
  Enhance operational efficiency by reducing manual interventions and improving service quality through automated workflows.
• Facilitate Scalable Deployments
  Adapt to diverse infrastructure needs with high availability, ensuring that the platform scales efficiently without compromising performance.
• Enhance Security
  Ensure secure, policy-driven service provisioning that mitigates risks associated with traditional authentication methods.
• Gain Predictive Insights
  Utilize advanced analytics to proactively identify trends, optimize operations, and enhance customer engagement with tailored insights.
• Simplify Device Onboarding
  Reduce operational costs and enhance customer experience with automated configurations that minimize manual effort.
• Streamline Device Management
  Optimally manage diverse devices ensuring compatibility with both legacy and next-gen networks, reducing provisioning costs.
• Enhance Voice Quality
  Maintain high-quality voice services across multiple networks, ensuring consistent performance for users.

Motive IMPACT IoT

IMPACT IoT enables CSPs and enterprises to securely manage IoT devices, optimize connectivity, and unlock new revenue streams with cloud-native deployment, automated lifecycle management, and advanced analytics.

• Enhance Security
  IMPACT IoT includes advanced security measures that ensure IoT systems are protected against threats, maintaining data and operational integrity.
• Reduce Operational Costs
  Efficiently manage IoT device lifecycles through automated monitoring and diagnostics, leading to significant reduction in operational costs.
• Streamline Management
  Provides a centralized platform for managing IoT devices, making operations more efficient and coordinated while ensuring compliance with change management policies.
• Simplify Customization
  Users can easily customize workflows using a drag-and-drop interface, making it accessible for various enterprise applications without extensive coding.
• Gain Actionable Insights
  Transform data into actionable insights that help optimize device performance, enhance operational efficiency, and improve ROI.
• Enable Interoperability
  Support for multiple communication protocols ensures devices can connect, communicate, and manage data efficiently across various systems.
• Adapt to Infrastructure
  Flexibility in deployment options enables organizations to align IMPACT IoT solutions with their existing infrastructure and business needs.

Motive Intelligence

Intelligent decision making in real time with a massively scalable platform for real-time analytics and automated service improvements.

• Make Instant Adjustments
  Provide immediate insights and actions to enhance customer experiences as issues arise.
• Centralize Service Management
  Streamline workflows by automating the end-to-end service assurance process across various channels.
• Leverage Predictive Analytics
  Utilize AI-driven analytics to gain real-time insights into performance and proactively manage service quality.
• Enhance Wi-Fi Stability
  Automatically identify and resolve Wi-Fi issues to maintain optimal performance for users.
• Resolve Issues Faster
  Promptly diagnose and analyze service disruptions to improve resolution times.
• Optimize Resource Management
  Facilitate separate data management and operational processes for various units under one platform.
• Simplify Development
  Allow users to create and modify insights without needing coding skills.
• Ensure Data Availability
  Maintain extensive data storage for future analysis and compliance with regulatory requirements.

eSIM for IoT (EIM)

eSIM for IoT enables automated remote provisioning of eSIM and iSIM profiles, lifecycle management, and multi-network connectivity across global deployments.

• Manage SIM Lifecycle Effectively
  Ensures optimal management of SIM profiles throughout their entire lifecycle, enhancing operational efficiency.
• Enable Global Device Coverage
  Facilitates connectivity across various network types, ensuring robust service delivery worldwide.
• Streamline Device Provisioning
  Allows for instant device activation and management without physical SIM handling, reducing operational costs.
• Ensure Device Security
  Enhances security through robust authentication measures compliant with international standards.
• Simplify Device Activation
  Eliminates the need for manual setup, enabling seamless and efficient deployment of IoT devices.
• Lower Operational Expenses
  Streamlines processes to minimize expenses, enhancing the overall profitability of IoT deployments.

Fixed Wireless Access Management

Keep your fixed wireless network under control with AI-driven optimization, zero-touch activation, and unified management across fiber and satellite.

• Enhance Performance Real-Time
  Utilize AI to continuously optimize network efficiency and improve service delivery across fixed wireless access.
• Simplify Device Setup
  Enable faster onboarding and reduced operational effort across your network.
• Ensure Service Continuity
  Leverage predictive analytics to maintain high service levels and user satisfaction.
• Streamline Oversight
  Ensure efficient management and scalability for diverse clients and infrastructure.
• Future-Proof Offerings
  Combine various connection types for comprehensive network coverage and reliability.

ONT Management

ONT Management provides AI-driven optimization and insights for fiber networks, zero-touch device provisioning, and proactive network maintenance at scale.

• Enhance Performance Through Insights
  Utilize AI-driven analytics to gain actionable insights that improve the operational efficiency of fiber networks.
• Simplify Device Onboarding
  Automatically detect, configure, and deploy devices without manual intervention for faster rollouts.
• Scale Efficiently Across Tenants
  Support multiple service providers or geographic locations through a robust multi-tenant architecture.
• Ensure Continuous Service Availability
  Utilize advanced analytics to predict issues before they affect customers, ensuring stable connectivity.
• Automate Network Optimization
  Implement continuous adjustments to network parameters using AI to meet dynamic service demands.

Wi‑Fi Insights and Recommendations

Wi‑Fi performance insights and recommendations for optimizing home networks.

• Identify Slowdowns Instantly
  Users can quickly determine the root causes of connectivity issues, allowing for timely interventions.
• Predict Issues Before They Arise
  AI-driven diagnostics help in preemptively addressing weak zones in the network, enhancing customer experience.
• Optimize Resource Allocation
  This ensures that bandwidth is allocated where needed most, benefiting applications sensitive to latency like streaming or gaming.
• Ensure Seamless Connectivity
  Critical functions like VoIP calls and HD video streaming receive prioritized service to prevent interruptions.

Motive Home Network Solutions

Motive Home Network Solutions provides powerful, scalable solutions for the provisioning, management, and ongoing diagnostics of home network devices and applications, enhancing connectivity and operational efficiency.

• Comprehensive Device Control
  Manage all aspects of home network devices, from provisioning to ongoing diagnostics, ensuring a seamless customer experience.
• Streamline Operations Efficiently
  Utilize AI-driven workflows to minimize manual intervention, enhancing efficiency in network management and optimization.
• Enhance Operational Visibility
  Leverage real-time analytics to monitor device performance and network conditions, allowing for proactive troubleshooting and improved user satisfaction.
• Accelerate Device Deployment
  Streamline the onboarding process for new devices, reducing time-to-market for service providers while enhancing customer satisfaction.
• Maintain Optimal Device Performance
  Regularly update device firmware and software to safeguard against vulnerabilities and enhance operational reliability.

Motive IoT Device Solutions

Motive IoT Device Solutions encompass vulnerability mitigation, smart utility metering, IoT activation management, and eSIM for IoT (EIM) to enable cohesive IoT deployments at scale.

• Streamline eSIM Management
  Facilitates remote provisioning of eSIMs, simplifying device activation and subscription management for IoT applications.
• Accelerate Device Deployment
  Automates the activation process for IoT devices, dramatically reducing time-to-market and improving operational efficiency.
• Enhance IoT Security
  Provides ongoing monitoring and threat detection to safeguard against vulnerabilities and ensure compliance.
• Optimize Resource Management
  Allows for real-time monitoring and management of utility resources, improving operational efficiency and customer service.
• Leverage Data Insights
  Utilizes machine learning to analyze performance metrics and detect anomalies in real time, informing proactive decision-making.
• Simplify Device Management
  Ensures efficient handling of firmware updates, device deactivation, and provisioning through automated workflows.

Motive Managed Services

Managed Services provide end-to-end management, automation, and security with measurable improvements in customer experience and efficiency.

• Automate Network Operations
  Reduce the manual workload and increase efficiency by automating routine operations, ensuring faster response times and reduced operational costs.
• Enhance Network Security
  Proactively address potential threats with round-the-clock monitoring and rapid response capabilities, ensuring robust protection against vulnerabilities.
• Ensure Unified Visibility
  Achieve comprehensive oversight of network performance and health, facilitating efficient management across various service providers and technology stacks.
• Accelerate Issue Resolutions
  Minimize service disruptions through rapid troubleshooting and automated remediation processes, significantly enhancing uptime and service reliability.
• Leverage Engagement Insights
  Incorporate customer feedback and behavioral data to personalize experiences, improving overall service effectiveness and customer retention.
• Optimize Service Delivery
  Enhance customer satisfaction and loyalty by consistently improving service quality and performance based on real-time analytics and feedback.