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monday.com

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Enterprise Collaborationmonday.comUpdated

Global Work OS provider enabling teams to plan, track, and deliver work across the organization.

Overview

monday.com is a global software company providing a unified Work OS platform that helps teams plan, track, and deliver work across departments. The platform includes dashboards, automations, integrations, forms, templates, and AI-powered capabilities to support work management, collaboration, and scale. The company serves enterprises, SMBs, nonprofits, and teams across industries, emphasizes accessibility, security, and a broad partner ecosystem, and is trusted by 250,000+ customers worldwide. Resources such as help center, templates, and customer stories help teams adopt and grow with the platform.

Mission statement

We’re creating AI-powered products people love to use, helping teams manage their work and achieve more together.

One of 26 AI agents in Enterprise CollaborationRead recently byAmazon

What we offer

monday.com platform

Empower teams with a flexible Work OS for enhanced collaboration and productivity.

monday.com →

monday CRM

Streamline sales processes and enhance customer interactions with monday CRM.

monday.com →

monday campaigns

Streamline your email marketing with organized campaign management and collaboration tools.

monday.com →

monday dev

Manage product development efficiently with monday dev’s integrated features.

monday.com →

monday service

Streamline IT & service operations with monday service, enhancing efficiency and support.

monday.com →

Who do we serve

Growth Marketing And Sales Teams

Marketing and sales teams seeking unified planning, automation, and CRM data.

Geography: Global

How we help: A unified work OS that plans campaigns, manages leads, and aligns marketing and sales teams to accelerate revenue.

Product And Engineering Teams

Product and development teams seeking agile planning, bug tracking, and release visibility.

Geography: Global

How we help: A flexible work OS that coordinates agile planning, issue tracking, and roadmaps across product teams to accelerate innovation.

IT Service And Operations Teams

IT and service operations teams seeking streamlined ticketing, asset management, and self-service portals.

Geography: Global

How we help: A unified service operations platform that streamlines ticketing, assets, and on-demand services to improve support outcomes.

Cross-Functional Enterprise Leaders

Leaders seeking a unified platform to connect processes, tools, and teams at scale.

Geography: Global

How we help: An integrated work OS that connects processes, tools, and teams across the enterprise to deliver end-to-end visibility, governance, and scalable collaboration.

Market segments

Market size by segment

Growth potential (CAGR)

Collaborative work management

34.51 Billion USD11.9% CAGR

Capabilities to plan, track, automate, and visualize cross-functional work with shared boards, dashboards, integrations, templates, and AI-assisted execution for teams across departments.

Products: monday.com platform, monday dev, monday service, monday CRM, monday campaigns

Agile project management

6.08 Billion USD13.5% CAGR

Features for agile teams including sprint planning, backlog and sprint management, bug tracking, release planning, roadmaps, and developer-focused workflows.

Products: monday dev, monday.com platform

IT service management

12 Billion USD15.3% CAGR

Ticketing, asset and inventory management, service catalog, customer/employee portals, and workflow automation to run help desks and service operations.

Products: monday service, monday.com platform

Customer relationship management

112.91 Billion USD12.4% CAGR

Contact and account management, lead capture and scoring, sales pipeline tracking, customer onboarding, and mobile access to support sales and customer-facing teams.

Products: monday CRM, monday.com platform, monday campaigns

Campaign management

6.07 Billion USD10% CAGR

Planning, templating, execution, CRM integration, and performance tracking for email and multichannel marketing campaigns.

Products: monday campaigns, monday CRM, monday.com platform

More information about our offering

monday.com platform

The monday.com platform is a Work OS that connects processes, tools, and teams across the organization. It enables dashboards, integrations, automations, templates, and AI capabilities to support cross-functional work at scale.

  • Centralize Project Tasks
    Create a single source of truth for your project management, allowing teams to collaborate effectively and meet deadlines.
  • Streamline Task Assignments
    Manage tasks efficiently, ensuring that every team member knows their responsibilities and deadlines.
  • Enhances Workflow Efficiency
    Leverage AI to improve and streamline project management, helping teams work smarter and faster.
  • Enhance Team Collaboration
    Work together seamlessly on projects with live updates, ensuring everyone is aligned and accountable.
  • Maintain Project Oversight
    Track and report on multiple projects seamlessly, ensuring that all teams remain aligned and informed.
  • Enhance Team Collaboration
    Utilize built-in communication tools to keep teams aligned and engaged throughout the project lifecycle.
  • Increases Efficiency
    Utilize AI to automate repetitive tasks, allowing teams to focus on high-value activities and strategies.
  • Visualize Work Progress
    Create custom dashboards that provide insights into project status, milestones, and key performance indicators at a glance.
  • Centralize Your Tools
    Seamlessly integrate with the tools your team already uses to keep information unified and accessible, optimizing collaboration.
  • Optimize Team Resources
    Ensure that resources are effectively utilized to prevent burnout and maximize productivity across projects.
  • Connect Existing Tools
    Easily integrate with your current tools to enhance productivity and maintain existing workflows.
  • Accelerate Onboarding
    Utilize pre-built templates to quickly implement workflows tailored to various industries and project types.

monday CRM

monday CRM is a customer-facing CRM for sales and marketing teams. It centralizes leads, opportunities, contacts, and customer interactions, and supports lead capturing and onboarding workflows.

  • Enhances Lead Qualification
    Evaluate and prioritize leads based on custom criteria, helping sales teams focus on the most promising opportunities.
  • Optimizes Sales Tracking
    Gain visibility into your sales processes with comprehensive tracking of deals and revenue forecasts, making it easier to manage opportunities.
  • Automates Lead Data Collection
    Utilize customizable forms to gather necessary information from prospects, enhancing lead generation efforts.
  • Centralizes Contacts
    Effectively manage all your contact information and communication history in one accessible location.
  • Simplifies User Experience
    Easily navigate through the platform with a clean, intuitive design that enhances usability.
  • Simplifies Onboarding
    Streamline the onboarding process for new customers, ensuring a smooth transition and higher satisfaction.
  • Facilitates Accessibility
    Access your CRM data and manage leads on-the-go with a dedicated mobile app, ensuring you're always connected.

monday campaigns

monday campaigns is a campaign management product for email marketing teams, enabling visual planning and execution of marketing campaigns with templates and collaboration features.

  • Visualize Campaigns Effectively
    Easily outline and visualize your entire campaign strategy, ensuring clarity for all team members involved.
  • Use Pre-built Templates
    Access ready-to-use templates for various campaign types, allowing you to quickly launch and maintain a consistent marketing approach.
  • Unify Customer Data
    Connect your campaigns with customer data from your CRM, allowing for tailored messaging and improved engagement.
  • Track Campaign Success
    Utilize integrated analytics to track and evaluate campaign performance, making data-driven decisions for future initiatives.

monday dev

monday dev is the product development workspace for product and development teams. It supports sprint management, bug tracking, release planning, roadmaps, feature requests, and agile project tracking.

  • Centralize Sprint Activities
    Oversee the complete sprint lifecycle to maximize efficiency and team cohesion, integrating all sprint activities into a single dashboard.
  • Enhance Project Delivery Speed
    Utilize agile methodologies to optimize project flow and responsiveness, allowing teams to adapt quickly to changes and client feedback.
  • Visualize Product Journey
    Create clear visual roadmaps that drive transparency across teams, ensuring everyone aligns with the product vision from conception to actualization.
  • Streamline Bug Resolution Process
    Easily identify, prioritize, and resolve bugs to improve product quality and team productivity.
  • Ensure Timely Releases
    Align development schedules with business goals to maintain a clear release trajectory, tracking all necessary steps until launch.
  • Optimize Feature Delivery
    Manage customer requests effectively, ensuring the development of features that meet user needs and enhance satisfaction.

monday service

monday service is IT and service operations software for help desks and support teams. It covers ticket management, employee lifecycle, inventory and orders, customer portal, asset management, and a service catalog.

  • Streamline Support Processes
    Efficiently handle support tickets, providing timely resolutions and valuable insights into support performance.
  • Optimize Usage And Performance
    Ensure that assets are effectively utilized while managing and minimizing associated costs.
  • Streamline Employee Transitions
    Facilitate smooth transitions for employees through their lifecycle within the company.
  • Reduce Manual Work
    Minimize time spent on repetitive tasks, allowing teams to focus on higher-value activities.
  • Centralize Customer Requests
    Empower customers to easily submit requests and track their status in one location.
  • Standardize Service Offerings
    Provide a clear set of services to customers, promoting consistency and reliability.
  • Enhance Team Communication
    Boost teamwork with live updates and shared workspaces for instant collaboration.
  • Enhance Supply Chain Efficiency
    Improve the management of inventory and orders to ensure timely delivery and reduced waste.

Sources

Methodology and sourcing behind the figures and links shown above.

Collaborative work management

Primary estimate based on Business Research Insights’ explicit CWM market figure (USD 34.51B in 2026) and its 11.9% CAGR projection. Other search results show wide variation by scope: Fortune Business Insights reports a related larger "team collaboration" market (~USD 27.9B in 2025, 10.1% CAGR), while IndustryResearch and Data Insights Market report much smaller CWM figures (USD 0.705B in 2026, CAGR 8.1%; and USD 2.4B, CAGR 7.8% respectively). Differences reflect varying definitions (narrow CWM vs broader team-collaboration suites); I selected the Business Research Insights estimate as primary because its wording matches the requested "Collaborative work management" segment and aligns with larger market assessments.

Agile project management

Estimate based on multiple market reports in the provided search results. ResearchNester reports the market at USD 6.08B in 2026 with a 13.5% CAGR; CoherentMarketInsights reports USD 6.7492B in 2026 with a 14.1% CAGR. Other reports (WiseGuy, HTF) show 2025–2026 sizes in the USD 5.5–13.5B range and CAGRs of ~10.6–12.6%. Using these sources, a 2026 market size of ~USD 6.08B and a mid‑teens growth potential (≈13.5% CAGR) is a conservative synthesis of the cited forecasts.

IT service management

Multiple recent market reports place the global ITSM market in the $10–15.5B range for 2023–2025 and project high expansion through the 2020s. I selected a mid-point current size (~$12B) reflecting consensus across sources and a growth potential (CAGR ~15.3%) based on several forecasts clustering between ~15–16% (MarketsandMarkets, Fortune Business Insights, SNS Insider) with supporting estimates from Precedence Research.

Customer relationship management

Primary estimate uses Fortune Business Insights (broader CRM market) reporting a valuation of USD 112.91B in 2025 and a 12.4% CAGR. Other search results show narrower definitions: CRM software estimates (~USD 46.3B in 2024, MRFR) and CRM services (~USD 64.86B in 2023, Zion), which explain variation by scope (software vs services). I selected the Fortune figure as most aligned with the overall CRM market described.

Campaign management

Multiple recent market reports for campaign/campaign-management systems show a market in the mid-single-digit to low‑double‑digit billions (2024–2026) with consistent CAGR estimates around 9–11%. I used coherentmarketinsights’ 2026 estimate (USD 6.07B) as the representative market size for this campaign-management segment and set CAGR at ~10% as the consensus of coherentmarketinsights (10.4%), MRFR (9.66%), and Credence (9.67%). BusinessResearchInsights’ higher omni‑channel forecast (23.3%) indicates upside for broader omni‑channel definitions, but core campaign-management software reports cluster near ~10% CAGR.

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