MicroAge

Manage technology across its lifecycle, reduce operational demands, and help teams focus on business priorities and innovation.

Align cloud investments with business goals while improving agility, security, cost control, and continuity.

Modernize and manage data center environments to improve security, efficiency, scalability, and readiness for evolving workloads.

Help employees work securely and productively, collaborate across locations, and adopt workplace technology and AI-enabled workflows.

Turn data into actionable insights, automate workflows, and adopt and scale AI securely through a guided transformation framework.

Connect distributed teams and customers with communication tools that support collaboration, productivity, and meaningful interactions.

Align technology with business goals, prevent disruption, and advance transformation with expert guidance and actionable roadmaps.

Simplify government IT procurement and delivery with technology services, managed support, and flexible federal payment options.

End-to-End IT Services

MicroAge combines IT services and proven technologies to support every phase of the technology lifecycle, from architecture and design through implementation, management, optimization, and refresh. The portfolio includes managed cloud and data center operations, Microsoft 365 support, cybersecurity, proactive IT support, help desk, professional services, staff augmentation, monitoring, assessments, and migrations. Services provide expert implementation, ongoing support, and objective guidance to help organizations advance technology roadmaps, maintain reliable operations, and focus on innovation.

Category: Managed IT Services

• Manage IT Operations
  Ongoing management and support help organizations maintain IT environments and reduce day-to-day demands on internal teams.
• Strengthen Security And Respond To Threats
  Framework-based planning and managed security capabilities help organizations monitor environments, detect and respond to threats, and support compliance.
• Align Technology With Business Goals
  Assessment, architecture, and planning help organizations make informed technology decisions and advance their technology roadmaps.
• Implement And Migrate With Less Disruption
  Expert planning and implementation support technology transitions while helping limit downtime and the potential for data corruption.
• Monitor Resources And Resolve Issues
  Monitoring, alerts, and support help organizations understand their environments, address issues, plan capacity, and support uptime.
• Optimize IT Performance
  Ongoing management and optimization help improve system performance and make more effective use of technology investments.
• Deliver Technology Projects
  Project-managed expertise supports technology initiatives from discovery and planning through implementation and closeout.
• Extend IT Team Expertise
  Expert support supplements internal resources and helps teams address technology needs while focusing on business priorities.
• Identify Risks And Opportunities
  Assessments help organizations understand technology environments, identify issues, and make informed decisions about cloud adoption and modernization.
• Add Skilled IT Capacity
  Flexible staffing and onsite expertise help address project needs and staffing gaps across one or multiple locations.
• Keep Technology Current
  Lifecycle support helps organizations continue deriving value from technology and plan for refresh as needs change.
• Strengthen Continuity And Recovery
  Planning and recovery support help organizations prepare for disruption and restore operations and data.
• Control Costs And Streamline Operations
  Managed support and recommendations help reduce operational demands and align technology services with organizational requirements.

Cloud Services

MicroAge cloud services help organizations assess cloud opportunities and adopt public, private, or multicloud environments. Cloud architects support strategy and readiness, secure migration, cost optimization, security, backup and recovery, and lifecycle management. Services include planning and transitions to major cloud platforms and ongoing management to help control resources, support continuity, and improve efficiency.

Category: Cloud Consulting Services

• Align Cloud Plans With Business Goals
  A cloud roadmap based on business requirements helps identify where applications, infrastructure, and services could benefit from cloud adoption.
• Move Workloads With Minimal Disruption
  Expert support spans workload discovery, cloud design, migration execution, and post-migration management.
• Reduce Cloud Spending And Eliminate Waste
  Usage and licensing management help reduce unnecessary costs and align cloud resources with business needs.
• Protect And Govern Cloud Resources
  Security and governance support helps organizations address cloud risks, compliance considerations, and control of cloud services.
• Protect Data And Support Recovery
  Cloud backup and recovery help safeguard data, address storage needs, and support recovery after disruption.
• Manage Cloud Resources Across Their Lifecycle
  Lifecycle support spans planning, deployment, operations, maintenance, monitoring, and retirement across cloud environments.
• Monitor Cloud Resources And Resolve Issues
  Visibility, alerts, and support help organizations identify cloud issues and address them.
• Choose Cloud Environments That Fit Your Needs
  Cloud planning and management support environments selected to fit organizational requirements.
• Scale Resources As Needs Change
  Flexible consumption models support adjustments to cloud resources as business demands change.

Data center solutions

MicroAge helps organizations modernize, secure, and manage data center environments. Services include infrastructure design and integration across virtual and physical systems, workload optimization, virtualization, and security. Assessments identify vulnerabilities and opportunities across storage, networks, wireless, sites, and licensing. Solutions can support hybrid and cloud-based environments, changing workloads, and edge technologies such as AI and machine learning, with managed services for infrastructure, networks, cloud, storage, backup, and data protection.

• Modernize Data Center Infrastructure
  Modernized infrastructure supports organizational goals, new technologies, and evolving workloads.
• Protect Data And Infrastructure
  Security strategy and technologies help address infrastructure risks and identify vulnerabilities.
• Scale And Optimize Workloads
  Adapt resources and workload placement to changing demands and support faster server provisioning.
• Manage Infrastructure And Cloud
  Day-to-day management and support help organizations maintain data center, network, and cloud environments.
• Identify Risks And Opportunities
  Assessments help reveal vulnerabilities, support compliance, and guide modernization decisions.
• Strengthen Backup And Recovery
  Recovery objectives and protocols help organizations prepare for disruption and restore data center operations.
• Prepare For Emerging Technologies
  Infrastructure guidance helps organizations prepare for evolving workloads and emerging technologies.

Modern Workplace Services

MicroAge's modern workplace services combine workplace strategy, endpoint management, productivity solutions, collaboration technologies, and AI-powered experiences. Services include device procurement, deployment, security, monitoring, lifecycle planning, productivity and collaboration tools, secure information access, user training, AI integration, and workflow automation. MicroAge helps organizations support hybrid and distributed work, simplify operations, and make effective use of workplace technology.

• Align Technology With Workplace Needs
  Workplace planning helps coordinate people, technology, and information with organizational goals.
• Manage Devices Throughout Their Lifecycle
  Device support from onboarding through refresh helps simplify endpoint management and support consistent user experiences.
• Connect Teams With Productivity Tools
  Connected tools help employees collaborate across teams and locations and access workplace knowledge.
• Integrate AI Into Everyday Work
  AI tools and workflow automation can help employees reduce repetitive tasks and work more efficiently.
• Enable Secure Access From Anywhere
  Employees can securely access and share workplace information across locations.
• Support Work Across Locations
  Workplace technology and support help employees stay productive and connected across work locations.
• Prepare Users For Workplace Changes
  Training and change management help users adopt workplace technologies and new ways of working.

MicroAge Octem.ai

MicroAge Octem.ai is an end-to-end data intelligence and AI solutions framework for helping organizations strategize, simplify, secure, and scale digital transformation. Its eight principles guide organizations from AI readiness and business case discovery through governance, data architecture, solution design, phased implementation, continuous improvement, and scaling. Built around the Microsoft stack and other proven AI tools, the practice includes tailored solutions, data risk assessments and security, and ongoing management and optimization.

Category: AI Consulting

• Govern Data And AI Securely
  Security and governance support helps organizations address data protection, compliance, and operational maturity.
• Align AI With Business Goals
  Readiness assessment and strategic planning help organizations shape AI initiatives around their goals.
• Improve Data Quality And Use
  Structuring and integrating data, with attention to integrity, helps make information more useful for business initiatives.
• Automate Repetitive Workflows
  Workflow automation helps simplify business processes as part of data intelligence and AI initiatives.
• Scale Successful AI Initiatives
  Adoption support and validation help organizations expand successful solutions across teams and functions.
• Define Clear Initiative Requirements
  Clarifying business cases and requirements helps connect initiatives to specific organizational needs.
• Design And Build Intelligent Solutions
  Solution design and application development support initiatives tailored to organizational needs.
• Plan And Deliver In Phases
  Roadmaps and cost models support structured planning and phased delivery.
• Optimize AI Initiatives Continuously
  Ongoing support helps organizations maintain and improve AI initiatives.
• Inform Decisions With Data Insights
  Data insights help organizations inform business decisions.

Communication and Collaboration Services

MicroAge helps organizations build connected workplaces through unified communications, mobility, phone systems, video and audio solutions, contact center services, carrier services, and software-defined networking. Experts guide communication strategies and solutions around organizational needs, helping teams connect across locations and devices, collaborate with customers and colleagues, and support productivity and customer experience.

• Unify Team Communications
  Unified communications support collaboration and connected work across the organization.
• Mobilize Your Workforce
  Mobility strategy and services support employees working across locations and on the move.
• Connect Employees By Phone
  Phone system options support employee connections across work locations.
• Bring People Together Remotely
  Video conferencing enables remote interactions for distributed teams.
• Engage Customers Across Channels
  Contact center options support customer engagement across channels.
• Adapt Networks To Traffic
  Automated networking can respond to traffic changes and support SD-WAN strategies.
• Align Solutions With Business Needs
  Guidance helps identify communication and collaboration options that fit organizational requirements.
• Simplify Carrier Management
  Expert support helps organizations manage provider selection and telecommunications relationships.

Strategic IT Consulting

MicroAge strategic IT consulting helps organizations navigate technology challenges and advance IT goals throughout transformation. Experts assess current IT environments, develop roadmaps aligned with business objectives, and guide strategy and implementation across cloud adoption, workplace collaboration, cybersecurity, data center modernization, and digital transformation. Services also include active monitoring insights to help prevent downtime and improve organization-wide visibility.

• Align Technology With Business Goals
  Assessments and tailored roadmaps connect technology decisions with business strategy, current operations, and future needs.
• Mitigate Risk And Protect Data
  Guidance, assessments, and audits help organizations address security risk, compliance, data protection, and recovery.
• Choose A Cloud Path That Fits
  Expert guidance helps organizations choose a cloud approach and pace suited to their requirements.
• Modernize And Scale IT Operations
  Expert planning and implementation help organizations modernize data center environments and support evolving technologies.
• Align Goals, Technology, And Processes
  Evaluating goals, technology, and processes together helps keep transformation initiatives aligned.
• Improve Workplace Collaboration
  Recommendations help organizations plan connected workplaces and select technology that supports collaboration.
• Improve Visibility And Prevent Downtime
  Actionable insights and broader visibility help identify potential disruption and reduce productivity roadblocks.

Government Solutions

MicroAge Government Solutions provides government organizations with end-to-end IT services and federal procurement support. The team helps agencies move from architecture and contracting through deployment and lifecycle management, including identifying and configuring mission-built solutions, navigating budgets and supply chains, and coordinating delivery. Contract vehicles include GSA, NASA SEWP VI, Sandia JIT, and others. The offering spans data and AI, data center infrastructure, unified communications and collaboration, end-user hardware, cybersecurity, and aerospace and defense. MicroAge also provides managed services, ongoing support, and objective guidance. Federal clients can access zero-percent-interest lease-to-own plans with payments distributed over three- or five-year terms.

Category: Managed IT Services

• Coordinate IT From Planning Through Management
  Agencies can work with MicroAge across the solution lifecycle, from architecture and contracting to deployment and ongoing management.
• Streamline Federal IT Purchasing
  Procurement guidance helps federal customers request pricing, place orders, and address post-delivery matters.
• Access Federal Contract Purchasing Vehicles
  Listed contract vehicles provide agencies with procurement options for technology and related services.
• Address Diverse Government Technology Needs
  Agencies can access expertise across the listed technology areas through the Government Solutions offering.
• Maintain IT With Ongoing Expert Support
  Government clients can receive managed services and support for implementation and post-delivery needs.
• Spread Payments Across Three- Or Five-Year Terms
  Payment plans let federal agencies distribute payments over three or five years.