MHC Software Holdings, Inc.

Automates documents, communications, workflows, and payments across customer, vendor, and employee operations.

The provided sources do not publish MHC NorthStar pricing or billing terms; free personalized demos are available.

Maps customer journeys and supports proactive experience management to build engagement.

No pricing for Customer Experience Automation is published in the provided sources.

Automates accounts receivable document management processes end to end.

The provided sources do not publish pricing or pricing terms for Accounts Receivable Documents.

Automates supply chain document workflows to improve accuracy and support vendor relationships.

The provided sources do not publish pricing or billing terms for Supply Chain Document Automation.

Generates compliant, accessible documents at scale across channels while reducing manual maintenance.

The supplied sources do not publish pricing for Enterprise Document Generation; free personalized demos and consultations are available.

Helps organizations address requirements that standard software solutions do not meet.

The provided sources do not publish pricing or a pricing structure for MHC Professional Services.

Banking And Financial Institutions

Banks and financial institutions seeking to automate regulated documents, customer communications, and back-office workflows.

Pain points: High-volume regulated document production, changing disclosure requirements, fragmented customer communications, and manual accounts payable or employee document processes.

Goals: Improve operational efficiency, maintain compliant and accessible communications, strengthen customer engagement, and reduce manual processing.

Positioning: A configurable automation platform for regulated document production, customer communications, and business workflows, with controls and integrations that support changing requirements and reduce reliance on IT.

Insurance Organizations

Insurers seeking compliant, high-volume policy documents and consistent customer communications across digital and print channels.

Pain points: Producing policy documents at scale, keeping disclosures and templates current, supporting multiple communication channels, and maintaining auditability.

Goals: Improve document accuracy, support regulatory compliance, make customer communications more accessible, and streamline policyholder interactions.

Positioning: A rules-based document and communication automation solution that helps insurers produce accurate, accessible policyholder materials at scale while managing content, compliance controls, and channel delivery.

Healthcare Organizations

Healthcare organizations seeking to automate regulated patient and member documents and improve communication workflows.

Pain points: High-volume production of regulated statements and explanations of benefits, changing content requirements, accessibility needs, and fragmented document workflows.

Goals: Deliver accurate and accessible communications, reduce manual document processing, support compliance, and improve patient or member engagement.

Positioning: A configurable automation platform for producing accessible, controlled healthcare documents and communications at scale, while connecting workflows with existing enterprise systems.

Manufacturing And Distribution Organizations

Manufacturers and distributors seeking to streamline vendor, purchase order, invoice, and supply chain document workflows.

Pain points: Manual purchase order and packing slip processing, inconsistent vendor documents, invoice exceptions, and disconnected workflows across enterprise systems.

Goals: Improve supply chain document accuracy, accelerate vendor and invoice workflows, increase process visibility, and strengthen vendor relationships.

Positioning: Connected document and workflow automation that simplifies purchase order, packing slip, invoice, and payment processes while integrating with existing enterprise systems.

Capabilities to design, personalize, deliver, and govern customer communications across print and digital channels to ensure consistency, compliance, and efficient workflows.

Products: MHC NorthStar, Enterprise Document Generation

Capabilities that automate invoice capture, approvals, PO matching, supplier onboarding, tax capture, payment reconciliation, and ERP integrations to reduce manual AP work and reconciliation risk.

Products: MHC NorthStar

Capabilities for organizing, sharing, and controlling documents through secure storage, permissions, version tracking, approvals, and activity records.

Products: Accounts Receivable Documents, Enterprise Document Generation, MHC NorthStar, Supply Chain Document Automation

Capabilities for secure employee document storage, electronic signatures, audit trails, expiration tracking, and compliance reporting integrated with HRIS and payroll systems.

Products: MHC NorthStar

Capabilities for orchestrating, analyzing, and personalizing customer journeys across touchpoints to improve engagement and lifecycle outcomes.

Products: Customer Experience Automation

MHC NorthStar

MHC NorthStar is an intelligent workflow and content automation platform for document generation, customer communications, vendor processes, employee documents, and payments. It supports configurable workflows, AI-powered automation, and integration with enterprise systems. Its capabilities include customer communication management, accounts payable and invoice processing, payment automation, payroll and employee document management, and tax and compliance document workflows. AI Assist supports content generation, refinement, writing assistance, and translation within NorthStar CCM.

The provided sources do not publish MHC NorthStar pricing or billing terms; free personalized demos are available.

• Deliver Personalized Communications Across Channels
  Create personalized customer communications at scale and deliver them across channels, with accessibility and controls for regulated messages.
• Generate And Manage Documents At Scale
  Automate high-volume, data-driven document production and processing for varied stakeholder needs, with secure employee access and self-service.
• Connect Invoice Processing And Payments
  Bring invoice capture, validation, approvals, posting, and payment together to reduce manual work, support higher invoice volumes, and improve visibility across AP processes.
• Automate Payments And Improve Visibility
  Execute digital payments within AP workflows to reduce manual steps, improve payment visibility and control, and support rebates on eligible supplier payments.
• Strengthen Controls And Reduce Payment Risk
  Use validations, audit trails, and role-based access to support payment control and reduce errors and fraud exposure.
• Generate And Refine Content Faster
  Create and refine communications and related workflow components with AI-generated content, writing assistance, translation, and tone adjustment.
• Manage Workflows With Less IT Reliance
  Allow business users to adapt workflows to process and regulatory changes with less dependence on IT.
• Capture And Validate Invoice Data
  Consolidate invoices from multiple sources and use data extraction and validation to support matching, reduce errors, and identify anomalies earlier.
• Automate AP Tax Document Workflows
  Create and distribute AP tax and compliance documents, including year-end documents and checks, to support timely delivery and reduce compliance risk.
• Automate Employee Documents And Enable Self-Service
  Streamline payroll and employee tax document workflows, support secure and compliant processing, and let employees access documents through self-service.
• Connect Automation With Existing Systems
  Integrate document, communication, and AP workflows with enterprise systems and existing technology environments.
• Scale Automation As Business Grows
  Use a cloud-based platform designed to accommodate organizational growth and higher document volumes.
• Support Secure And Compliant Processes
  Apply security, compliance, and accessibility considerations to document and communication workflows.
• Capture And Structure Business Data
  Use data capture and modeling capabilities within document and workflow processes.

Customer Experience Automation

Customer Experience Automation helps businesses map customer journeys and proactively manage customer experiences to build engagement.

No pricing for Customer Experience Automation is published in the provided sources.

• Proactively Manage Customer Experiences
  Proactively manage customer experiences to build customer engagement.
• Map Customer Journeys
  Map customer journeys to support proactive experience management and build engagement.

Accounts Receivable Documents

MHC Accounts Receivable Documents transforms accounts receivable document management processes with end-to-end automation.

The provided sources do not publish pricing or pricing terms for Accounts Receivable Documents.

• Automate Accounts Receivable Document Processes
  Use end-to-end automation to transform accounts receivable document management processes.

Supply Chain Document Automation

MHC’s Supply Chain Document Automation solution simplifies supply chain document processes by automating the creation and processing of purchase orders, the ingestion of packing slips, and the management of other supply chain documents. It helps streamline vendor document processes, improve accuracy, and strengthen vendor relationships.

The provided sources do not publish pricing or billing terms for Supply Chain Document Automation.

• Streamline Purchase Order Processing
  Automate purchase order creation and processing to simplify a key supply chain document workflow.
• Simplify Packing Slip Ingestion
  Ingest packing slips through an automated supply chain document process.
• Manage Supply Chain Documents
  Automate supply chain document management to support accuracy and stronger vendor relationships.

Enterprise Document Generation

MHC’s enterprise document generation solution uses structured data, rules-based logic, and templates to produce high-volume regulated documents. It supports output as PDFs, emails, interactive HTML pages, and printed statements. Standards-based rendering, accessibility tagging, and compliance controls help teams produce accurate documents as requirements change. Configurable templates and self-service editing can reduce developer involvement, while the rendering engine can be embedded within an organization’s own platform.

The supplied sources do not publish pricing for Enterprise Document Generation; free personalized demos and consultations are available.

• Apply The Right Content Automatically
  Select content based on factors such as jurisdiction, product line, and customer language to support consistent document creation as requirements vary.
• Produce Documents At Enterprise Scale
  Support document volumes that can reach millions annually, with customer examples describing large volumes of generated pages and customer-specific templates.
• Adapt Templates Without Developer Bottlenecks
  Business users can make supported template changes themselves, reducing the need to route routine edits through engineering teams.
• Deliver Documents Across Channels
  Produce different forms of output from the same underlying template for digital channels and print.
• Maintain Control Over Regulated Output
  Use compliance controls and production records to manage changing rules and respond to auditor questions about specific documents.
• Create Screen Reader-Ready Documents
  Build accessibility into document creation and reduce the need to manually remediate documents after production.
• Render Consistent Standards-Based Documents
  Use standards-based rendering for consistent formatting, including PDF/A-compliant output in a cited customer implementation.
• Embed Document Generation In Your Platform
  Embed the rendering engine to offer document generation within an organization’s own product.

MHC Professional Services

MHC Professional Services bridge the gap when one-size-fits-all software solutions fall short of meeting an organization’s requirements.

The provided sources do not publish pricing or a pricing structure for MHC Professional Services.

• Address Unique Requirements
  Helps organizations bridge the gap between their requirements and what standard software solutions can provide.