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Mercer Unclaimed

Management Consulting

www.mercer.com

Mercer is a global consulting firm delivering data-driven insights and solutions in investments, retirement, health benefits, and transformation.

Mercer is a global HR, investment and health and benefits consulting firm that provides advisory services and solutions to organizations across industries. As part of the Marsh brand, Mercer helps clients design and manage investments, retirement, health and welfare benefits, and workforce transformation programs. The organization emphasizes data-driven insights, analytics, and technology to improve outcomes for employees and employers. Its capabilities span defined benefit and defined contribution retirement, health and benefits strategy, research and benchmarking, and specialized solutions for government and AI-focused initiatives. Mercer serves a broad audience including corporations, non-profit organizations, and public-sector entities, helping them optimize costs, manage risk, and achieve sustainable growth. The firm emphasizes AI, digital transformation, and strategic research as part of its service mix, supporting clients through change management, strategy development and implementation. The tone is neutral, focusing on mission and capabilities without product names. It highlights a commitment to helping organizations unlock potential, improve health outcomes, and strengthen investment decisions.

Mercer aims to help organizations improve outcomes for employees and stakeholders by providing evidence-based advisory and practical solutions that optimize investments, retirement, health benefits, and workforce transformation.

What we offer

MercerInsight

Delivers In-Depth Analysis And Evaluation Of Asset Managers.

www.mercer.com/en-us/solutions/investments/mercerinsight/

MercerWise 401k

Service

Simplifies 401(k) management with comprehensive outsourcing solutions.

www.mercer.com/en-us/solutions/investments/investment-solutions-and-ocio/mercerwise-401k/

Outsourced CIO (OCIO)

Service

Enhance investment performance and governance through tailored outsourced CIO solutions.

www.mercer.com/en-us/solutions/investments/investment-solutions-and-ocio/

Pooled Employer Plans

Service

Enhances operational efficiency and cost savings for multiple employers through pooled retirement planning.

www.mercer.com/en-us/solutions/investments/investment-solutions-and-ocio/

Sustainable Investment

Enhance investment decisions with sustainable and responsible portfolio strategies.

www.mercer.com/en-us/solutions/investments/sustainable-investment/

Wealth Managers & Financial Intermediaries

Service

Provides specialized support and resources for wealth managers and financial intermediaries.

www.mercer.com/en-us/solutions/investments/wealth-managers/

Defined Benefit Plans

Service

Get expert guidance on designing and managing defined benefit pension plans to optimize employee benefits.

www.mercer.com/en-us/solutions/retirement/defined-benefit-pensions/

Defined Contribution Plans

Service

Streamlined Defined Contribution Plans for Effective Retirement Management.

www.mercer.com/en-us/solutions/retirement/defined-contribution-pension-plans/

Employee Benefits Strategy & Consulting

Service

Optimizes employee benefits programs to enhance satisfaction and align with business goals.

www.mercer.com/en-us/solutions/health-and-benefits/

Data & Technology

Empower organizations with data insights and technology for effective health benefit strategies.

www.mercer.com/en-us/solutions/health-and-benefits/employee-benefits-strategy-and-consulting/data/

Center for Health Innovation

Empowering organizations with innovative health benefit solutions and insights.

www.mercer.com/en-us/solutions/health-and-benefits/specialty-solutions/center-for-health-innovation/

Research & Benchmarking

Service

Enhance strategies with data-driven research and benchmarking insights.

www.mercer.com/en-us/solutions/health-and-benefits/research-and-benchmarking/

Pharmacy Benefits

Service

Optimize medication costs and enhance health outcomes with Mercer’s Pharmacy Benefits solutions.

www.mercer.com/en-us/solutions/health-and-benefits/specialty-solutions/pharmacy-solutions-mercerrx/

Compliance Support

Service

Streamlines compliance and regulatory requirements for health and benefits programs.

www.mercer.com/en-us/solutions/health-and-benefits/specialty-solutions/mercerguide/

Voluntary Benefits

Service

Enhances employee satisfaction through tailored voluntary benefits administration.

www.mercer.com/en-us/solutions/health-and-benefits/specialty-solutions/voluntary-benefits/

Specialty Expertise

Service

Provides specialized health and benefits solutions tailored to meet diverse organizational needs.

www.mercer.com/en-us/solutions/health-and-benefits/specialty-solutions/

Life, Absence and Disability Management

Service

Enhances employee support through comprehensive life, absence, and disability program management.

www.mercer.com/en-us/solutions/health-and-benefits/specialty-solutions/life-absence-and-disability/

Employee Well-Being Programs

Service

Enhance employee health and satisfaction with tailored well-being programs.

www.mercer.com/en-us/solutions/health-and-benefits/specialty-solutions/mercerwell/

Federal Government

Service

Expert Consulting Services for Federal Agencies and Programs.

www.mercer.com/en-us/solutions/government/us-federal-government/

State Medicaid

Service

Provides comprehensive Medicaid guidance and health benefits expertise.

www.mercer-government.mercer.com/

Artificial Intelligence

Unlock potential through AI-driven health, investment, and workforce solutions.

www.mercer.com/en-us/solutions/artificial-intelligence/

Health and Benefits AI

Leverage AI to enhance health and benefits strategies and improve outcomes.

www.mercer.com/en-us/solutions/artificial-intelligence/health-and-benefits/

Investments AI

Enhances investment strategies through AI-powered insights and analytics.

www.mercer.com/en-us/solutions/artificial-intelligence/investments/

Talent and Workforce Strategy AI

Enhance workforce planning with AI-driven strategies for better employee outcomes.

www.mercer.com/en-us/solutions/artificial-intelligence/talent-and-workforce-strategy/

Workforce Solutions

Transform workforce processes through comprehensive solutions.

www.mercer.com/en-us/solutions/workforce-solutions/

Digital Implementation

Service

Streamline HR transformation with effective digital implementation services.

www.mercer.com/en-us/solutions/transformation/digital-implementation/

HR Transformation

Service

Transform HR processes to enhance organizational efficiency and workforce effectiveness.

www.mercer.com/en-us/solutions/transformation/hr-transformation/

Job Architecture

Service

Enhance workforce efficiency by optimizing job roles and hierarchies.

www.mercer.com/en-us/solutions/talent-and-rewards/job-architecture/

M&A Advisory

Service

Facilitates successful mergers and acquisitions with expert advisory services.

www.mercer.com/en-us/solutions/transformation/mergers-and-acquisitions-advisory/

Skills-Powered Talent Practices

Empowers organizations to make data-driven, skills-based talent decisions.

www.mercer.com/en-us/solutions/talent-and-rewards/skills-based-talent-practices/

Workforce & Organization Transformation

Service

Streamline Organizational Design And Enhance Employee Engagement.

www.mercer.com/en-us/solutions/transformation/workforce-and-organization-transformation/

Compensation & Benefits Data

Empowers organizations with critical global compensation and benefits data.

www.mercer.com/en-us/solutions/talent-and-rewards/rewards-strategy/global-compensation-and-benefits-data/

Executive Compensation

Enhances organizational effectiveness through tailored executive compensation strategies.

www.mercer.com/en-us/solutions/talent-and-rewards/executive-compensation/

Pay Equity & Transparency

Enhance fairness and trust through comprehensive pay equity analysis.

www.mercer.com/en-us/solutions/talent-and-rewards/rewards-strategy/pay-equity/

Rewards Strategy

Enhance employee engagement through structured rewards strategies.

www.mercer.com/en-us/solutions/talent-and-rewards/rewards-strategy/

Sales Compensation & Effectiveness

Enhances sales performance through optimized compensation strategies.

www.mercer.com/en-us/solutions/talent-and-rewards/rewards-strategy/sales-compensation-and-effectiveness/

Market segments

Market size by segment

Growth potential (CAGR)

Retirement plan administration

28 Billion USD5% CAGR

Administration, recordkeeping, plan design, and participant education for employer-sponsored retirement plans (401(k), 403(b), ESOPs) to support employee savings and fiduciary compliance.

Health benefits strategy and pharmacy management

650 Billion USD7% CAGR

Capabilities to design and manage employer and public health programs, including benefits strategy, benchmarking, pharmacy benefit management, disability and Medicaid advisory.

Investment management and outsourced CIO

3300 Billion USD10.6% CAGR

Investment research, manager evaluation, OCIO governance and AI-enabled investment analytics to support portfolio strategy and sustainable investing.

HR transformation and talent strategy

10 Billion USD8% CAGR

Alignment of HR capability with business strategy through workforce planning, HR operating model redesign, and talent optimization.

Compensation benchmarking and pay strategy

1.2 Billion USD12.3% CAGR

Market benchmarking, compensation analytics and pay strategy functionality to design competitive reward programs and inform pay decisions.

More information about our offering

MercerInsight

MercerInsight is an asset manager research platform delivering in-depth analysis and independent evaluation of investment managers. This platform supports organizations in making informed investment decisions and optimizing their asset management strategies.

  • Provides Comprehensive Insights
    This feature delivers detailed assessments of asset managers, helping clients make informed investment decisions.
  • Ensures Objective Decision-Making
    Ensures that clients receive unbiased evaluations, facilitating more transparent and effective investment strategies.
  • Enhances Decision-Making Processes
    By leveraging technology, MercerInsight empowers organizations with data-driven insights that enhance their investment decision-making processes.
  • Encourages Collaboration
    This community fosters collaboration among investment professionals, offering valuable insights and networking opportunities.

MercerWise 401k

Expanded 401(k) outsourcing service to manage defined contribution plans.

  • Streamlines Plan Management
    Allows organizations to focus on core business while Mercer manages the complexities of their 401(k) plans through expert outsourcing.
  • Enhances Retirement Offerings
    Revamps retirement plans to better meet the needs of today’s workforce and aligns with best practices to improve participation and outcomes.
  • Facilitates Cost Efficiency
    Reduces administrative burden and costs by sharing the infrastructure, beneficial for small and medium-sized employers.

Outsourced CIO (OCIO)

Outsourced CIO investment solutions for strategic governance and investment oversight, enabling organizations to enhance their investment performance and align with their unique objectives.

  • Ensure Effective Governance
    Our dedicated governance structure allows for objective decision-making and strategic oversight tailored to your organization’s needs.
  • Provide Strategic Investment Insights
    Leverage senior advisors for informed investment decisions, ensuring alignment with overarching organizational goals.
  • Leverage Advanced Analytics
    Employ a robust analytical framework to optimize investment performance and adapt to market changes effectively.
  • Achieve Strategic Alignment
    Craft investment strategies that reflect your unique objectives and risk profiles, enhancing overall investment effectiveness.

Pooled Employer Plans

Pooled employer plan solution enabling pooled retirement plans for multiple employers, leveraging economies of scale for efficient management and cost-effectiveness.

  • Simplifies Retirement Management
    A unified approach to retirement management allows small and medium-sized employers access to competitive retirement solutions typically reserved for larger organizations.
  • Enhances Operational Insights
    The integration of sophisticated technology allows employers to optimize their retirement strategies and access crucial data analytics.
  • Reduces Overall Costs
    By consolidating resources and administration, pooled employer plans significantly lower the costs for each participating employer.
  • Offers Flexible Options
    Employers can tailor plans to fit specific workforce needs while benefiting from pooled resources.

Sustainable Investment

Sustainable investment solutions integrating ESG considerations into portfolios.

  • Integrate ESG Factors
    Seamlessly incorporate ESG criteria into investment strategies to promote responsible and sustainable growth.
  • Access Comprehensive Research
    Leverage in-depth research and insights on sustainable investment opportunities to guide decision-making.

Wealth Managers & Financial Intermediaries

Support for wealth managers and financial intermediaries including investment strategies and research.

  • Optimize Investment Solutions
    Utilize data-driven strategies and innovative solutions to enhance portfolio management for wealth managers.
  • Access Enhanced Insights
    Leverage expert insights and advisory services tailored to the unique needs of intermediaries.
  • Leverage Technology for Insights
    Employ cutting-edge technology and analytics to inform investment decisions and improve outcomes.
  • Promote Responsible Investing
    Integrate sustainable practices in investment strategies to align with growing client demand for responsible investments.

Defined Benefit Plans

Mercer's Defined Benefit Plans service provides expertise in the design, management, and outsourcing of pension plans, ensuring compliance and optimal benefits for employees.

  • Create Custom Pension Plans
    Tailor pension plans to meet the specific needs of the organization and its employees, ensuring effective governance and sustainability.
  • Streamline Pension Administration
    Enable organizations to outsource the complexities of pension administration, reducing the burden on internal resources.
  • Maintain Regulatory Compliance
    Help organizations navigate complex pension regulations to avoid penalties and ensure compliance.

Defined Contribution Plans

Mercer provides comprehensive defined contribution plan solutions, including design, implementation, and outsourced administration.

  • Design Tailored Plans
    Mercer's expertise in plan design ensures solutions meet organizational and employee needs, fostering better retirement outcomes.
  • Streamline Administration
    Outsourcing operations allows organizations to focus on their core business while Mercer manages the complexities of defined contribution plan administration.
  • Enhance Employee Participation
    Mercer implements effective communication and engagement strategies that encourage employees to participate actively in their retirement planning.

Employee Benefits Strategy & Consulting

Mercer's Employee Benefits Strategy & Consulting delivers comprehensive advisory services for developing and optimizing employee benefits programs.

  • Design Customized Benefits Programs
    Create tailored benefits solutions that meet the unique needs of your workforce, ensuring alignment with organizational goals.
  • Optimize Benefit Outcomes
    Leverage expert insights to improve the efficiency and effectiveness of your employee benefits offerings.
  • Leverage Data Analytics
    Utilize advanced analytics to gain insights into employee needs and trends, improving decision-making and program effectiveness.
  • Access Competitive Insights
    Benchmark your benefits programs against industry standards to identify gaps and opportunities for improvement.
  • Ensure Regulatory Compliance
    Stay updated with the latest regulations and compliance requirements to mitigate risks associated with employee benefits.

Data & Technology

Data and technology solutions for health benefits strategy and operations.

  • Leverage Data Insights
    Utilize advanced analytics to design and manage health benefits effectively, ensuring data-driven decisions that optimize outcomes.
  • Enhance Administration Efficiency
    Implement technology solutions that streamline benefits administration, improving efficiency and accuracy in managing health benefits.
  • Drive Health Innovation
    Access cutting-edge solutions and strategies that integrate health innovation into benefits management to improve employee well-being.
  • Utilize Benchmarking Insights
    Leverage research and benchmarking to stay competitive and informed, enabling the design of effective health benefit packages.
  • Promote Employee Wellness
    Support various wellness initiatives that foster a healthier workplace, ultimately improving overall productivity.

Center for Health Innovation

Center advancing health benefits innovation and industry benchmarking.

  • Drive Health Transformation
    Leverages cutting-edge research to implement innovative health benefit strategies that improve employee health outcomes.
  • Support Employee Health
    Offers a comprehensive suite of well-being initiatives that promote a healthier workforce.
  • Enhance Decision Making
    Provides data-driven insights to optimize health program strategies and outcomes.
  • Optimize Health Programs
    Integrates advanced data analytics to streamline health benefits administration and improve efficiency.
  • Customize Benefit Offerings
    Delivers personalized solutions that address unique organizational health challenges.

Research & Benchmarking

Mercer's Research & Benchmarking service provides industry-focused research and comparative benchmarking data to help organizations optimize their health and benefits strategies.

  • Improve Performance By Comparing Metrics
    Utilize comprehensive benchmarking data to assess your organization’s health and benefits metrics against industry standards, leading to informed decision-making and strategic adjustments.
  • Access Latest Research Trends
    Stay ahead in the industry by leveraging research on health and benefits trends, offering insights that assist in strategic planning and competitive advantage.
  • Leverage Data For Strategic Insights
    Use sophisticated data analytics to derive personalized insights into employee benefits and investment strategies, driving improved organizational performance.

Pharmacy Benefits

Mercer's Pharmacy Benefits solutions deliver comprehensive programs that optimize medication costs, enhance care quality, and manage utilization effectively through strategic pharmacy benefit management.

  • Reduce Medication Costs
    Implement strategies to minimize prescription drug expenses and improve financial outcomes.
  • Develop Tailored Programs
    Design and manage pharmacy benefit programs that align with organizational goals and employee needs.
  • Leverage Insights
    Use advanced analytics to gain insights that inform pharmacy benefit strategies and enhance care delivery.
  • Ensure Compliance
    Support organizations in adhering to pharmacy-related regulations and policies.

Compliance Support

Compliance support services for health and benefits programs.

  • Ensures Law Compliance
    By aligning health and benefits programs with relevant laws and best practices, Mercer helps organizations mitigate risks and avoid penalties.
  • Provides Expert Guidance
    Mercer offers expert guidance and support to navigate complex regulatory environments, ensuring that clients meet all compliance requirements effectively.
  • Supports Audit Processes
    Mercer assists organizations with compliance audits, offering support to streamline the process and addressing any compliance gaps.
  • Delivers Training Sessions
    Mercer conducts training sessions for staff to ensure they are informed about compliance issues and can effectively implement necessary changes.

Voluntary Benefits

Mercer's voluntary benefits program focuses on the design and administration of tailored benefits that enhance employees' overall compensation and satisfaction while allowing employers to provide flexible options based on their workforce's unique needs.

  • Creates Customized Offerings
    Mercer tailors benefit packages to meet the specific needs of employees, enhancing recruitment and retention strategies.
  • Streamlines Program Management
    Mercer's administration efficiently manages the entire voluntary benefits process, ensuring compliance and ease for employers and employees.
  • Promotes Health and Engagement
    Program options that focus on employee wellness among various demographic needs, supporting healthier workforces.

Specialty Expertise

Specialty expertise across health and benefits to enhance organizational effectiveness and improve employee well-being.

  • Delivers Tailored Health Solutions
    Offers customized solutions addressing specific health and benefits challenges, leveraging data analytics to improve employee outcomes and organizational efficiency.
  • Incorporates Innovative Health Approaches
    Utilizes cutting-edge research and best practices to create forward-thinking health initiatives that benefit employees and organizations.
  • Ensures Regulatory Compliance
    Helps organizations navigate complex health regulations to remain compliant while optimizing benefits offerings.
  • Enhances Employee Well-Being
    Focuses on mental, physical, and emotional health support, fostering a healthier workforce and improving overall productivity.

Life, Absence and Disability Management

Manage and optimize life, absence, and disability programs for organizations, focusing on employee well-being and organizational effectiveness.

  • Provide Disability Resources
    Offer tailored support and resources to employees facing disabilities, assisting them through recovery and return-to-work processes.
  • Streamline Absence Tracking
    Implement systems to effectively track and manage employee absences, ensuring compliance and support for affected employees.
  • Leverage Analytics for Insights
    Use data-driven insights to assess program effectiveness and make informed adjustments for improved employee support.
  • Develop Clear Guidelines
    Establish clear guidelines that help organizations navigate life events impacting employee attendance and well-being.
  • Enhance Awareness and Training
    Empower teams through training workshops and resources about life, absence, and disability management best practices.

Employee Well-Being Programs

Mercer provides comprehensive employee well-being programs that are designed to improve health outcomes and enhance overall employee satisfaction through tailored wellness initiatives.

  • Analyze Program Impact
    Using data-driven insights to continuously refine well-being initiatives based on employee feedback.
  • Customize Wellness Programs
    Tailored initiatives that cater to specific health and wellness needs of your workforce, fostering a healthier workplace.
  • Manage Well-Being Initiatives
    Hand-on management of your well-being programs ensures effective delivery and maximizes employee engagement.
  • Support Employee Wellness
    Resources including counseling, fitness programs, and health screenings improve overall well-being and productivity.

Federal Government

Mercer offers expert consulting services tailored for federal agencies, focusing on programs, benefits, and strategic insights to enhance performance and compliance.

  • Provides Tailored Solutions.
    Mercer's federal government advisory offers customized consulting services that address the specific needs of federal agencies, enhancing program effectiveness and compliance.
  • Ensures Regulatory Adherence.
    Mercer helps federal agencies maintain compliance with evolving regulations, minimizing risk and ensuring that programs meet federal standards.
  • Leverages Analytical Insights.
    Through data analysis, Mercer enhances decision-making for federal programs, enabling agencies to achieve better results and allocate resources efficiently.
  • Facilitates Workforce Optimization.
    Mercer provides strategic insights to optimize workforce management within federal agencies, aligning practices with organizational goals.

State Medicaid

State Medicaid program expertise and health benefits guidance.

  • Offers Expert Medicaid Support
    Mercer's extensive knowledge helps states navigate the complexities of Medicaid, ensuring adequate compliance and efficient health plan management.
  • Designs Effective Health Programs
    Tailors health benefits solutions to meet the unique needs of Medicaid recipients, focusing on improved care and access.
  • Ensures Regulatory Compliance
    Assists states in understanding and adhering to Medicaid regulations to avoid penalties and legal issues.
  • Enhances Decision-Making
    Employs advanced analytics to inform Medicaid policy decisions, driving better health outcomes and cost management.

Artificial Intelligence

Mercer’s AI solutions portfolio encompasses health and benefits, investments, and talent and workforce strategy, leveraging data-driven insights for enhanced outcomes.

  • Enhance Employee Health Outcomes
    Utilize AI tools to optimize health and benefits programs, improving the overall employee experience and health outcomes.
  • Strengthen Investment Decisions
    Harness AI to provide advanced analytics and insights that assist clients in making informed investment decisions for sustainable growth.
  • Optimize Workforce Strategies
    Leverage AI to enhance workforce planning and talent management, ensuring organizations effectively meet their strategic goals.
  • Facilitate Digital Transformation
    Assist organizations in adopting and implementing digital solutions that integrate AI capabilities to leverage data for strategic advantages.

Health and Benefits AI

AI-focused solutions for the health and benefits domain, enhancing workforce strategies and optimizing health outcomes.

  • Optimizes Health Benefits
    Utilizes advanced AI applications to enhance the management and effectiveness of health benefits for organizations, driving better outcomes for employees and employers.
  • Empowers Informed Decisions
    Empowers organizations with actionable insights through comprehensive data analytics, enabling informed decisions in health and benefit strategies.
  • Ensures Regulatory Compliance
    Offers tools and guidance to help organizations maintain compliance with health regulations, mitigating risks associated with non-compliance.
  • Promotes Employee Wellness
    Supports organizations in creating effective employee well-being programs, fostering a healthier workforce which leads to increased productivity and satisfaction.

Investments AI

AI-driven insights for investment decision making.

  • Leverage AI For Enhanced Insights
    Utilizes advanced AI algorithms to analyze market data, forecast trends, and support informed investment decisions.
  • Access Market Insights Easily
    Provides clients with a platform to leverage collective insights from industry experts, enabling better decision-making.
  • Integrate Sustainability Into Portfolios
    Helps organizations align their investment strategies with sustainability goals, optimizing for both financial performance and social impact.
  • Delegate Investment Management
    Enables organizations to outsource their investment management to experts, allowing them to focus on core business activities.

Talent and Workforce Strategy AI

Mercer's Talent and Workforce Strategy AI provides organizations with AI-enabled solutions that enhance workforce planning, strategic insights, and improve employee outcomes.

  • Optimize Workforce Planning
    Utilize AI technology to enhance and streamline workforce planning processes, ensuring optimal resource allocation and employee effectiveness.
  • Empower Data-Driven Decisions
    Access comprehensive analytics and benchmarking tools to inform workforce strategies and improve overall organizational performance.
  • Personalize Talent Strategies
    Adapt the platform’s tools and analytics to align with specific organizational challenges and workforce goals, facilitating more effective outcomes.

Workforce Solutions

Workforce transformation services including digital implementation, HR transformation, job architecture, M&A advisory, skills-based talent practices, and organizational change.

  • Drive Organizational Change
    Implement holistic strategies to transform workforce dynamics and organizational culture, facilitating improvement in performance and morale.
  • Streamline HR Functions
    Revamp HR structures and practices to better align with organizational goals, facilitating improved employee support and operational efficiency.
  • Enhance Workflow Efficiency
    Leverage cutting-edge digital solutions to streamline and modernize workforce operations, enhancing overall productivity and engagement.
  • Optimize Talent Utilization
    Develop practices to ensure that employee skills align with organizational requirements, enhancing workforce effectiveness.
  • Clarify Job Roles
    Establish clear job definitions and career pathways, enhancing talent management and employee satisfaction.
  • Facilitate Smooth Transitions
    Provide strategic advice to navigate HR complexities during M&A, ensuring seamless organizational integration.

Digital Implementation

Mercer's digital implementation services streamline HR and transformation initiatives by leveraging technology and data-driven approaches to deliver customized solutions that enhance workforce effectiveness and operational efficiency.

  • Delivers Comprehensive Digital Solutions
    Mercer's digital rollout services ensure complete coverage and integration for all aspects of digital transformation, helping clients achieve their strategic HR and operational goals.
  • Provides Analytical Insights
    By integrating data analytics into the implementation process, Mercer enables organizations to make informed decisions that drive successful outcomes in their HR and transformation efforts.
  • Supports Smooth Transitions
    Mercer's change management support helps organizations navigate the complexities of digital transformation, ensuring a smoother transition and higher adoption rates of new technologies.

HR Transformation

HR transformation services focus on redesigning HR processes and building capability to enhance workforce effectiveness.

  • Redesign HR Processes
    By focusing on process redesign, organizations streamline HR functions, ensuring they are aligned with strategic business goals.
  • Utilize Analytics
    Employing data-driven insights helps organizations make informed decisions, optimizing talent management and improving overall HR effectiveness.
  • Enhance HR Skills
    By investing in capability building, organizations empower their HR personnel with the necessary skills and knowledge.
  • Develop Engagement Strategies
    Implementing effective employee engagement strategies helps boost morale, improve retention rates, and enhance overall organizational culture.

Job Architecture

Job architecture design for workforce optimization.

  • Optimize Job Roles
    Streamlines organizational structure by clarifying job responsibilities.
  • Support Strategic Goals
    Facilitates better decision-making and resource allocation by aligning job roles with business strategy.
  • Leverage Analytics
    Employs data analytics to inform job design, fostering a data-driven culture.

M&A Advisory

M&A advisory services for workforce and organizational integration.

  • Guarantees Smooth Transitions
    Helps organizations effectively integrate cultures, policies, and operations during M&A.
  • Informs Strategic Decisions
    Equips clients with insights into potential risks and synergies.
  • Ensures Operational Continuity
    Facilitates a smooth transition post-merger.
  • Minimizes Resistance
    Utilizes proven strategies to foster employee acceptance and commitment.
  • Offers Custom Solutions
    Ensures advisory services are aligned with unique objectives and challenges.
  • Enhances Cultural Compatibility
    Enables organizations to identify cultural challenges early.

Skills-Powered Talent Practices

Integrates skills data and analytics to transform workforce strategies.

  • Enhances Talent Decisions
    Utilizes advanced analytics to align talent practices with business needs.
  • Informs Strategy Development
    Provides actionable insights to tailor talent strategies.
  • Supports Business Transformation
    Easily adjusts to evolving organizational needs.

Workforce & Organization Transformation

Mercer’s services help businesses optimize their structure and engage employees effectively.

  • Elevate Employee Engagement
    Implement initiatives to enhance the overall employee experience.
  • Improve Organizational Design
    Enhance the effectiveness of structures to align with strategic objectives.
  • Leverage Skills-Based Talent
    Utilize skill assessments to attract and develop talent aligned with business needs.
  • Facilitate Digital Adoption
    Create strategies for integrating digital technologies into workforce processes.

Compensation & Benefits Data

Mercer's platform provides comprehensive datasets for strategic decision-making regarding employee compensation.

  • Enhance Decision Making
    Utilize extensive datasets to inform compensation strategies.
  • Identify Competitive Position
    Leverage benchmarking capabilities to assess compensation practices.
  • Ensure Compliance
    Stay informed about changes to maintain compliance and minimize risks.

Executive Compensation

Mercer provides executive compensation design, benchmarking services, and strategy development.

  • Optimize Pay Structures
    Tailored strategies for executive pay increase competitiveness.
  • Ensure Competitive Alignment
    Data-driven benchmarking informs competitive positioning.
  • Enhance Decision-Making
    Utilizes insights and analytics to support compensation strategies.
  • Tailor Solutions to Needs
    Crafts solutions to drive performance and job satisfaction.

Pay Equity & Transparency

Pay equity and transparency initiatives that help organizations ensure fairness in compensation practices.

  • Identify Compensation Disparities
    Utilize advanced analytics to highlight areas needing rectification.
  • Foster Organizational Trust
    By promoting transparency, companies build greater trust among employees.

Rewards Strategy

The Rewards Strategy platform offers comprehensive development and governance for strategic compensation and rewards.

  • Establish Structured Rewards
    Helps organizations create clear compensation frameworks.
  • Identify Pay Gaps
    Assists organizations in recognizing and addressing disparities in pay.
  • Adapt Compensation Structures
    Modifies compensation strategies reflecting industry standards.
  • Utilize Data-Driven Insights
    Enables informed decisions through analytics.

Sales Compensation & Effectiveness

Tailored strategies to optimize sales performance and ensure alignment with organizational goals.

  • Align Rewards With Performance
    Tailor structures that incentivize sales teams effectively.
  • Integrate Compensation Elements
    Creates a cohesive compensation framework for desired outcomes.
  • Leverage Data For Improvement
    Utilize analytics to assess performance and optimize strategies.
  • Continuously Improve Strategies
    Monitors and refines sales compensation programs.

References

Methodology and sourcing behind the figures shown above.

Retirement plan administration

Estimate derived from aggregate U.S. defined‑contribution assets and typical recordkeeping/administration fee rates, cross‑checked against published market-sizing for retirement/administration software and broader business retirement services. ICI/industry data show U.S. DC plan assets of ~$13.9 trillion; applying a conservative average administration/recordkeeping fee ~0.18–0.22% implies annual administration revenues of roughly $25–31 billion (rounded to $28B). Growth potential (CAGR ≈5%) reflects a mature services market (benchmarked to business retirement market CAGRs ~4.6%) tempered by faster growth in enabling software and technology (software CAGRs ~10–11%), PEP adoption, and continued auto‑enrollment and retirement plan coverage expansion.

Health benefits strategy and pharmacy management

Estimate based on multiple PBM market reports in the provided search results. Global PBM valuations range ~USD 586–747 billion (2024–2025) across sources; pharmacy management systems (adjacent) cited ~USD 81.5 billion. I used the midpoint of reported global PBM ranges (~USD 650B) and a midpoint CAGR from reported forecasts (5.5%–9.1%) to derive a representative growth potential of ~7.0% for the combined health benefits strategy and pharmacy management segment.

Investment management and outsourced CIO

Primary basis: Cerulli data reported in the PlanAdviser article indicating the OCIO market reached >$3.3 trillion at end-2024 and is projected to reach $5.6 trillion by decade-end (implying ~10.6% annual growth over the next five years). Capco’s industry research (earlier period) shows substantial historical growth (global ~$1.96T earlier), corroborating rapid expansion. Alternate Cerulli-based reporting (WealthBriefing) shows a different shorter-term projection (2.4T in 2021 to >3.0T by 2026, ~5.6%); primary estimate uses the more recent Cerulli projection in the search results.

HR transformation and talent strategy

Primary source: Fortune Business Insights reports the global HR technology market at USD 43.42B in 2025 with an 8.1% CAGR. Using that as the closest measurable market, I estimated HR transformation and talent strategy (consulting, workforce planning, operating-model redesign, talent optimization) represents a service-oriented subset of the broader HR tech and HR modernization spend — roughly 20–25% of the HR tech market given the significant professional-services and implementation component, plus continued demand from Deloitte/Mercer/Bersin trend signals for workforce transformation and talent strategy. That yields an estimated market size of about USD 10B and a growth potential similar to HR tech (~8% CAGR) reflecting ongoing digital HR transformation and talent strategy investments.

Compensation benchmarking and pay strategy

Growth: LinkedIn summary of a ReliableMarketInsights report projects a 12.3% CAGR (2026–2033). No explicit market-size figure appeared in the supplied results, so the ~$1.2B market-size estimate is an internal, conservative estimate based on HR/compensation software market shares, vendor revenues and adoption of standalone benchmarking tools versus integrated HRIS modules.

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