Meltwater Unclaimed

Empower teams with unified insights and actionable intelligence to enhance decision-making and strategic alignment.

Gain real-time insights and manage your brand’s presence across global media channels effortlessly.

Gain real-time insights to maintain brand health and manage social conversations effectively.

Streamline your PR outreach with accurate, AI-updated journalist contacts.

Gain real-time insights into consumer behavior and trends with Meltwater's platform.

Automate and enhance your PR reporting with real-time insights and executive-ready dashboards.

Keep Stakeholders Informed with Customized Newsletters and Newsfeeds.

Maximize the impact of your press releases with tier-one distribution and measurable performance insights.

Receive Instant Notifications About Emerging Media Stories and Risks.

Unify your social media data to enhance insights, streamline reporting, and drive strategic decisions.

Maximize ROI and streamline influencer campaigns with strategic insights and analytics.

Monitor and enhance your brand's visibility in AI responses to shape public perception.

Create tailored reports for insightful decision-making in real time.

Transform media coverage into actionable insights to shape brand strategy.

Enhance PR effectiveness by automating media outreach and measuring impact seamlessly.

Transform conversations into insights and strategies with Meltwater's Social Listening & Analytics.

Capabilities to monitor, aggregate, and analyze earned media and news coverage in real time to detect trends, sentiment shifts, and emerging issues for communications and leadership.

Monitoring and analysis of social conversations and community signals across platforms to surface sentiment, trends, competitor benchmarking, and crisis indicators.

Tools and data to find, target, and engage journalists and media outlets, manage relationships, and execute targeted outreach with up-to-date contact data and pitch guidance.

Capabilities to discover creators, manage campaigns, measure influencer ROI, detect fraud, and integrate influencer activity with e-commerce and performance metrics.

Monitoring brand presence and sentiment within AI-generated content and across large language model outputs to understand and improve representation in AI summaries and overviews.

Meltwater Platform

The Meltwater Platform unifies media, social, and AI signals across teams, turning signals into actionable insights and enabling faster, coordinated decision-making.

• Turn Signals into Insights
  Enrich data to provide actionable insights, allowing teams to understand complex trends easily and effectively.
• Proactively Manage Risks
  Prevent brand damage by swiftly identifying and addressing emerging crises in media and social conversations.
• Automate Decision-Making
  Utilize AI to enhance data analysis and streamline workflows, enabling quicker and more efficient decisions.
• Share Insights Effortlessly
  Transform complex data into structured reports that meet the needs of senior stakeholders for informed decision-making.
• Enhance Workflow Efficiency
  Seamlessly integrate workflows to deliver comprehensive insights, ensuring teams act on critical information across all points.

Meltwater Media Monitoring

Meltwater Media Monitoring software delivers fast insights and complete coverage by tracking, analyzing, and measuring earned media in real time. It helps communications teams understand the conversation around their brand, ensuring they never miss critical mentions or emerging stories.

• Identify Sentiment And Trends
  Utilize AI for in-depth sentiment analysis that highlights key narrative shifts, allowing teams to respond proactively.
• Receive Instant Notifications
  Stay informed with immediate alerts on key mentions, ensuring timely responses to important developments.
• Track Global Mentions
  Monitor media coverage across diverse platforms including social networks, news sites, and more, ensuring you capture the full conversation.
• Create Tailored Reporting
  Customize reporting dashboards to align with specific goals, making it easier for stakeholders to interpret data.
• Prove PR Effectiveness
  Combine multiple data sources for comprehensive insight into PR impact and performance metrics.

Social Media Monitoring

Meltwater's Social Media Monitoring ensures you never miss critical conversations by providing real-time visibility across platforms. This tool allows you to track mentions, identify sentiment shifts, and detect potential crises as they unfold, empowering proactive brand management and strategic decision-making.

• Stay Informed Instantly
  With immediate alerts for mentions, sentiment changes, and emerging topics, your team can act quickly, avoiding potential crises.
• Understand Global Conversations
  Our extensive data coverage allows for the collection of insights from various demographics, ensuring diverse perspectives on brand performance.
• Automate Insights Gathering
  Meltwater’s AI reduces the time spent on analysis, providing you with clear insights into key conversations and trends affecting your brand.
• Act Proactively
  Set parameters for alerts so your team can be notified of significant changes or trends, allowing for timely responses.
• Create Clear Reports Effortlessly
  Automated dashboards present insights in a format that is ready for stakeholders, improving communication and decision-making.
• Benchmark Against Competitors
  Stay ahead by tracking competitors’ activity and sentiment on social media, helping guide strategic decisions.

Media Database

Meltwater’s Media Database enables PR teams to reach the right journalists effortlessly. With AI-driven updates, it automates contact information, ensuring accuracy for effective media outreach. This intelligent tool allows users to find journalists swiftly, build meaningful relationships, and transform outreach efforts into real media coverage.

• Receive Real-Time Alerts
  Get alerts when journalists change roles or beats, helping you stay updated and proactive in your outreach.
• Simplify Search Process
  Use AI-assisted searches to match your needs, making discovery intuitive and efficient.
• Reduce Bounce Rates
  Achieve lower bounce rates (7-8% typically), ensuring more messages reach their intended recipients.
• Enhance Pitch Relevance
  Get recommendations for relevant journalists based on your content to maximize engagement.
• Expand Your Reach
  Easily connect with media in North America, EMEA, and APAC, including freelancers and exclusive content from Dow Jones.

Consumer Insights

Meltwater’s Consumer Insights platform delivers real-time understanding of audience behavior, brand perception, and competitive dynamics. Enhanced by AI, it processes vast conversations into actionable insights instantly, enabling quicker decisions and proactive strategies.

• Access Always-On Intelligence
  Eliminate delays in insights gathering with continuous data monitoring, allowing rapid response to emerging trends.
• Gauge Public Sentiment
  Utilize nuanced sentiment detection to understand consumer feelings towards your brand in real time.
• Identify Emerging Trends
  Stay ahead of market shifts with proactive trend analysis that enables strategic adjustments.
• Segment Target Audiences
  Customize marketing strategies through precise audience insights, enhancing engagement and conversion.
• Visualize Key Metrics
  Easily monitor performance through customizable dashboards that consolidate important insights.
• Generate Reports Efficiently
  Cancel manual reporting; utilize automated solutions for consistent insights delivery.

PR Reporting

Meltwater’s PR Reporting software automates the collection and analysis of earned media and social metrics, providing real-time dashboards, executive summaries, and competitive benchmarks without manual intervention. It simplifies reporting by transforming complex media data into accessible insights for decision-makers, saving teams significant time and enhancing the clarity and impact of their reports.

• Save Time On Reporting
  By automating reports, teams can save 10-15 hours weekly, allowing more focus on strategic initiatives.
• Deliver Real-Time Insights
  Dashboards offer immediate visibility into PR performance, sentiment trends, and share of voice for informed decision-making.
• Understand Market Position
  Always know how your brand stands compared to competitors and adjust strategies accordingly.
• Simplify Reporting
  Transform complex data insights into clear narratives for leadership within seconds.
• Unify Metrics
  Eliminate silos in data reporting to present a comprehensive understanding of media effectiveness.
• Tailor Insights
  Adjust KPIs based on business goals to accurately measure impact.

Newsletters

Meltwater's newsletter service allows you to keep stakeholders informed by curating and sharing relevant content from your research results. Communicate important media coverage and updates effectively through customizable email templates or integrate news feeds into your website.

• Send Updates Instantly
  Quickly disseminate timely information to keep everyone informed about crucial developments within the organization.
• Automate News Summaries
  Eliminate manual effort in creating summaries with automated, AI-generated insights for each newsletter send.
• Enable Tailored Communication
  Adapt informational content based on the interests and objectives of diverse stakeholders for effective communication.
• Customize Email Designs
  Utilize tailored templates to effectively share significant media mentions and updates to your organization.
• Integrate News Feeds
  Showcase positive news and relevant content on your platforms to boost engagement among stakeholders.

Press Distribution

Meltwater's Press Distribution service enables organizations to distribute press releases effectively using a modern newswire service tailored for today's media landscape. It integrates tier-one distribution, AI visibility tracking, and transparent performance reporting, ensuring that your communications reach the right audiences and deliver measurable results.

• Reach Targeted Audiences
  Distribute press releases to specific regions, industries, or audiences, ensuring your news is seen by relevant outlets.
• Evaluate Impact Quickly
  Gain insights into where your release appears, audience engagement, and geographic reach through real-time analytics.
• Personalize Media Outreach
  Leverage the built-in media database to connect effectively with journalists relevant to your release.
• Publish Detailed Releases
  Provide comprehensive details in your press releases without incurring additional costs for word count.
• Increase SEO Impact
  Structure releases to improve visibility and drive backlinks, enhancing overall SEO performance.

Real-time Alerting

Meltwater’s Real-time Alerting provides instantaneous notifications to keep teams informed about significant changes in media and social conversations. This feature enables organizations to act swiftly as events unfold, fosters proactive engagement, and supports timely responses to potential crises, ensuring that no important mention or emerging trend goes unnoticed.

• Stay Informed Instantly
  With real-time notifications, teams can respond quickly to critical media mentions, ensuring timely actions to protect and enhance brand reputation.
• Manage Crises Proactively
  Get alerts for unusual activity, enabling teams to manage brand reputation actively and effectively, preventing potential damage before it escalates.
• Tailor Alerts to Your Needs
  Adapt alert settings to focus on what matters most to your organization, ensuring pertinent information is prioritized.
• Access Extensive Media Monitoring
  Cover a vast array of channels, ensuring that you never miss critical discussions affecting your brand.

Social Media Analytics

Meltwater's Social Media Analytics platform provides a comprehensive solution to analyze and report on social media performance. It combines data from various channels into a unified dashboard, allowing users to measure engagement, monitor brand sentiment, and benchmark against competitors in real time. With automated reporting and AI-powered insights, it simplifies the reporting process, enabling brands to demonstrate ROI clearly and effectively.

• Visualize All Data
  Gain a complete view of your social strategy by bringing together performance metrics from multiple platforms into one dashboard.
• Understand Brand Perception
  Utilize advanced AI models to measure sentiment across posts to better understand audience reactions and adjust strategies accordingly.
• Track Across Platforms
  Capture and analyze both organic and paid social media performance seamlessly within a single platform.
• Save Time With Automation
  Schedule customized reports to be delivered to stakeholders automatically, ensuring timely insights without the burden of manual updates.
• Compare With Competitors
  Monitor how your social media performance stacks against competitors, assisting in strategic positioning.
• Act Swiftly
  Set custom triggers to be alerted about spikes in mentions or sudden sentiment changes, allowing for proactive management.

Influencer Marketing

Meltwater's Influencer Marketing platform enables brands to streamline their influencer campaigns, enhancing collaboration and maximizing return on investment through advanced analytics and AI-driven insights. It facilitates influencer discovery, campaign management, performance tracking, and relationship management, all in one integrated solution.

• Demonstrate Success
  Facilitate clear visualization of campaign performance, tying every initiative back to revenue impact.
• Ensure Authentic Partnerships
  Eliminate risks associated with influencer collaborations through advanced analytics that verify genuine audience engagement.
• Find the Right Creators
  Utilize AI-driven insights to select influencers whose values align with your brand, enhancing campaign relevance and effectiveness.
• Optimize Campaign Strategies
  Use live data to adjust marketing tactics swiftly and improve campaign outcomes continuously.
• Streamline Processes
  Eliminate inefficiencies by coordinating influencer outreach, content approvals, and payments seamlessly within an integrated dashboard.
• Enhance Team Collaboration
  Ensure task visibility and manage communications effectively to enhance collaborative efforts across departments.
• Track Revenue Impact
  Monitor sales generated from specific influencer actions to precisely measure the efficacy of marketing campaigns.

GenAI Lens

GenAI Lens is an advanced AI brand monitoring tool designed to track and improve visibility across major AI platforms such as ChatGPT, Google AI Overviews, and Claude. By monitoring real-time mentions and sentiment, it helps brands understand their representation in AI-generated content, ensuring proactive management of brand narratives and awareness of competitive positioning.

• Track Your Presence Across Platforms
  Get a comprehensive view of your brand’s presence and performance across multiple AI platforms, ensuring you remain a top choice for consumers.
• Understand Source Influence
  Know which websites and sources shape AI narratives about your brand, allowing for strategic outreach and engagement.
• Benchmark Against Competitors
  Evaluate your AI share of voice compared to competitors, helping you spot areas for improvement and opportunities for positioning.
• Gauge Public Perception
  Understand how your brand is perceived through AI responses with sentiment metrics that inform your communication strategy.
• Access Up-to-date Insights
  Receive the latest data every 48 hours, ensuring your strategies are always based on the most current information.

Custom Reports

Meltwater's Custom Reports enable organizations to generate tailored reports that reflect specific metrics and insights, facilitating decision-making across teams. This product integrates seamlessly with existing workflows, providing real-time data to meet stakeholder needs effectively.

• Deliver Tailored Insights Efficiently
  Generate specific reports that reflect key metrics important to stakeholders, helping organizations make informed decisions quickly.
• Leverage Up-To-Date Information
  Monitor current trends and performance metrics by integrating multiple data sources for accurate and actionable insights.
• Generate Quick Executive Summaries
  Automated summaries provide leadership with rapid insights, making it easier to align on strategy and action without complex data mining.

Media Intelligence

Meltwater’s Media Intelligence platform empowers modern PR teams to monitor and analyze global media coverage, social conversations, and AI-generated insights in real time. Companies can identify trends, detect crises, and convert media signals into actionable strategies. By consolidating media monitoring and analytics into a single platform, teams can enhance their decision-making processes and optimize brand perception across various channels.

• Stay Informed Instantly
  Receive immediate alerts about significant media mentions and trends, allowing for quick responses and adaptation to the media landscape.
• React Proactively
  Be alerted to negative sentiment changes that may indicate a crisis, allowing your team to respond swiftly and effectively.
• Capture Every Mention
  Track millions of media sources, ensuring no mention or relevant content goes unnoticed, thereby enhancing your monitoring capabilities.
• Turn Data Into Actionable Insights
  Leverage AI capabilities to understand complex media narratives and extract operational insights faster, driving informed decision-making.
• Gauge Brand Perception
  Understand how your brand is perceived in the public eye by measuring positive, negative, and neutral sentiments, helping to inform communication strategies.
• Visualize Key Metrics
  Develop customizable dashboards to track relevant KPIs and visualize data, providing clarity to team members and stakeholders.

Media Relations

Meltwater’s Media Relations solution empowers PR teams to streamline outreach, manage journalist relationships, and quantify impact through advanced analytics. With features like AI-driven journalist discovery and comprehensive engagement tracking, it facilitates a modern approach to building media connections and achieving measurable results.

• Accelerate Media Outreach
  Utilize AI to create refined media lists quickly, ensuring timely and effective outreach to key journalists.
• Cultivate Stronger Connections
  Gain insights into journalists’ recent work and preferences to build lasting professional relationships.
• Generate Executive-Ready Reports
  Create insights and dashboards effortlessly, allowing stakeholders to understand PR effectiveness at a glance.
• Monitor Outreach Effectiveness
  Analyze interactions to ensure pitches are reaching the intended audiences and driving desired results.
• Protect Data Privacy
  Manage journalist contacts securely while adhering to strict privacy standards for ethical media relations.

Social Listening & Analytics

Meltwater's Social Listening & Analytics enables brands to monitor conversations across social, news, and forums in real-time. It captures crucial brand mentions and provides insights based on billions of online conversations, helping organizations stay ahead of trends and manage crises effectively. Powered by AI, the platform offers customizable reporting, robust analytics, and cross-channel visibility to convert data into actionable strategies.

• Capture Every Mention
  Stay informed with real-time alerts for every brand mention, enabling quick responses to conversation shifts.
• Analyze Sentiment Automatically
  Employ advanced AI to interpret sentiment and enable data-driven decision-making quickly.
• Prepare for Crises Proactively
  Set alerts for sudden spikes in negative sentiment to manage brand reputation proactively.
• Track Social and News Together
  Integrate insights from diverse sources to ensure a complete view of your brand's online presence.
• Generate Reports Effortlessly
  Automate report generation to deliver consistent insights to stakeholders at any time.
• Analyze Share of Voice
  Benchmark your brand's visibility and audience sentiment against industry competitors for strategic insights.