Launch Consulting Group Unclaimed

Accelerate your AI journey with a tailored roadmap and actionable insights.

Evaluate your organization's readiness for AI adoption and transformation.

Enables organizations to optimize cloud operations and accelerate innovation through an AI-ready foundation.

Accelerate your cloud adoption with minimal risk using an AI-driven migration framework.

Aligns teams and leadership to improve delivery velocity and quality through Agile coaching.

Gain hands-on experience with Generative AI and deploy a minimum viable product in just five days.

Enhances guest experience by streamlining orders, boosting revenue through personalization.

Transform customer engagement with a unified digital platform enhancing user experience across brands.

Accelerate product development through innovative engineering and data-driven insights.

Transform legacy technology into a high-growth learning platform, enhancing customer engagement and sales.

Enhances customer engagement and operational efficiency through a unified digital experience strategy.

Empowers businesses with robust software solutions through integrated AI and agile development practices.

Transform customer experiences with data-driven strategies powered by AI for lasting loyalty.

Streamlines energy efficiency initiatives through automation and centralized data management.

Capabilities to assess AI readiness, define transformation roadmaps, and rapidly prototype and deploy generative AI and LLM-based pilots to accelerate adoption and governance.

Services to plan, migrate, modernize, and govern enterprise applications and data in the cloud with cost optimization and AI-ready architecture.

Engagements that improve product delivery outcomes through team-level agile coaching, leadership alignment, product owner models, and product strategy for digital products.

End-to-end application engineering, architecture, QA, and CI/CD practices augmented with AI-enabled tooling to deliver scalable, reliable software and embedded engineering teams.

Design and implement omnichannel, personalized customer journeys and operational changes that increase engagement, routing efficiency, and trusted data practices.

Platform consolidation and commerce implementations that unify brands, improve UX, and scale digital storefronts on enterprise commerce platforms.

Domain-specific automation and collaboration platform capabilities for demand-side management, energy audits, rebate processing, benchmarking, and program performance monitoring.

AI Transformation Workshop

An interactive workshop led by Launch’s data science, strategy, and business process experts to envision your organization’s AI transformation over the next 2–3 years. Participants leave with a defined AI transformation vision, a tailored brief outlining focus areas, and clear next steps to begin implementation.

• Design A Strategic Roadmap
  Establish a clear timeline and action plan to guide your AI initiatives, ensuring all stakeholders are aligned and focused.
• Create A Shared Vision
  Develop a unifying vision that motivates and guides your organization's AI transformation efforts.
• Outline Actionable Next Steps
  Provide a straightforward plan to kickstart your AI journey, detailing immediate actions and resources needed.
• Leverage Industry Insights
  Access targeted insights that highlight key opportunities and challenges in your specific sector, allowing for informed decision-making.
• Receive A Customized Brief
  Get a document that delineates the key initiatives and focus areas crucial for your organization's AI transformation.

AI Readiness Assessment

A free self-assessment to benchmark your organization’s AI readiness, identify gaps, and receive actionable recommendations to start or advance AI initiatives.

• No Cost Participation
  The assessment is freely accessible, making AI readiness evaluation affordable for all organizations.
• Establish Your Baseline
  Understanding your starting point allows for effective strategic planning and tracking progress over time.
• Identify Critical Gaps
  Understand what needs immediate attention in order to effectively leverage AI technologies in your operations.
• Receive Tailored Guidance
  The assessment provides specific steps tailored to your organization's current AI status, ensuring a clear path forward.
• Engage in Collaborative Planning
  Work closely with experts to outline next steps, enhancing your AI transformation strategy.
• Receive Comprehensive Evaluations
  In-depth assessments provide a thorough understanding of readiness, ensuring all aspects are considered.

Cloud Foundation

Foundational cloud strategy and architecture that secures, scales, and governs enterprise workloads while enabling AI-ready data and applications.

• Supports AI Workloads Effectively
  Establishes the necessary infrastructure and processes for seamless integration of AI workloads, enhancing data readiness for intelligent applications.
• Enables Scalable Growth
  Built to scale alongside business growth, ensuring that the cloud infrastructure can handle increasing demands of AI initiatives effectively.
• Ensures Compliance and Control
  Provides a comprehensive governance framework to ensure compliance with regulations while effectively managing cloud resources.
• Delivers Reliable Operations
  Establishes a secure cloud environment designed to protect data and ensure consistent operations across all enterprise workloads.
• Maximizes Cloud ROI
  Continuously analyzes cloud spending to eliminate waste and enhance overall return on investment.
• Transforms Legacy Systems
  Facilitates the transition of legacy applications to modern cloud-native solutions, increasing agility and reducing operational overhead.

Cloud Migration Factory

Structured, AI-driven approach to migrating applications and data to the cloud.

• Leverage AI For Migration Success
  Utilizes advanced AI algorithms to analyze and determine optimal migration paths, enhancing efficiency and reducing operational risks during the transition.
• Complete Migration Process Management
  Oversees the entire cloud migration journey, ensuring no step is overlooked, from initial assessment through configuration and full deployment.
• Minimize Downtime During Migration
  Implements best practices to ensure continuous operation while migrating, effectively reducing the likelihood of disruptions and data loss.
• Manage Migration Costs Efficiently
  Utilizes AI to track expenditures and maximize budget utility throughout the migration process, aiding in informed financial decisions.

Agile Coaching & Product Transformation

Two-pronged engagement delivering team-level Agile coaching and leadership transformation to align product delivery, reduce defects, and accelerate time-to-value.

• Achieve 97% Defect Reduction
  Implementing robust engineering practices and Agile coaching drastically improved code quality across delivery teams.
• Accelerate Delivery by One Month
  Integrated testing and sprint planning helped the team not only meet but beat critical deadlines.
• Empower Leadership Alignment
  By engaging leadership directly, we formed a functional scrum team that resolved organizational impediments.
• Enhance Cross-Team Prioritization
  This model improved strategic movement forward across multiple product lines.
• Instill Agile Best Practices
  A dedicated Team Coach provided ongoing assessments and training directly to delivery teams, emphasizing integration of testing into each sprint.

AI Bootcamp

Five-day bootcamp, co-delivered with Palantir, to experience Generative AI, work with LLMs, and deploy a minimum viable product.

• Accelerate Learning Over 5 Days
  Engage in an intensive program designed to provide essential skills and knowledge in AI.
• Leverage Expert Insights
  Benefit from co-delivered sessions by industry leaders at Palantir for advanced practical insights.
• Explore LLMs Practically
  Interact directly with large language models to understand their applications and usability.
• Deploy Your MVP
  Apply your learning by creating and deploying a minimum viable product by the end of the bootcamp.
• Explore Real-World Applications
  Learn to apply Generative AI in real business contexts, addressing specific industry challenges.

Mobile Order & Pay

Launch’s Mobile Order & Pay solution for Starbucks redesigned guest experiences, increasing throughput and revenue through faster ordering and personalized offers.

• Drives Revenue Growth
  Mobile Order & Pay significantly boosts Starbucks's revenue with over 30 million users, accounting for 20% of total revenue.
• Enhances Pickup Efficiency
  The app's location features reduce waiting times and increase transaction efficiency.
• Improves Customer Engagement
  Leveraging AI, Starbucks offers tailored incentives to enhance customer loyalty and spending.
• Simplifies Ordering
  The app provides a seamless user experience for customers, promoting higher usage rates.

Digital Experience & Platform Implementation

End-to-end digital platform modernization for a global athletic brand, unifying brands on Salesforce Commerce Cloud and delivering a consistent customer experience.

• Unifies Brand Experiences
  All brands operate on a single platform, enhancing brand cohesion and simplifying management.
• Streamlines Customer Interactions
  Customers experience a consistent journey regardless of brand, improving satisfaction and loyalty.
• Ensures Seamless Transition
  Careful planning and execution reduce disruptions during the migration process, ensuring effective transition to the new platform.
• Boosts User Engagement
  Revamped user interface enhances the shopping experience, leading to higher engagement and increased conversion rates.
• Supports High Traffic Volumes
  The platform can dynamically cater to growth, accommodating increased customer interactions seamlessly.

Digital Product Innovation & Engineering

Partnership to build product pilots with embedded engineering pods, leveraging data and AI to test, iterate, and scale new product ideas.

• Validate Market Fit
  Enables real-world testing of ideas, ensuring alignment with market needs and user feedback.
• Integrate Agile Development
  Allows for direct collaboration, fostering innovation and rapid prototyping within existing teams.
• Enhance Product Delivery
  Facilitates quick turnaround and rich collaboration across different functional areas.
• Make Informed Decisions
  Empowers teams to base product enhancements on solid data, maximizing impact and efficiency.
• Improve Flexibility
  Allows teams to adapt to changes and incorporate feedback rapidly during the development process.

Strategy & Implementation for Learning Management Product

Strategy and delivery oversight for modernizing a legacy LMS into a high-growth digital product, including migration planning and internal training.

• Boost Revenue Performance
  Demonstrates profitability through increased sales and heightened customer loyalty attributed to product improvements.
• Maintain Customer Trust
  Preserves user satisfaction by ensuring a smooth transition to the updated learning management system without downtime.
• Clarify Progress Milestones
  Streamlines project tracking by ensuring all stakeholders understand the milestones necessary for project completion.
• Ensure Seamless Transition
  Minimizes customer disruptions by implementing a structured migration plan while empowering teams to maintain and improve the system.
• Flexibly Adapt Management
  Supports varied project needs through tailored management approaches to enhance collaboration and efficiency.

Transforming Customer Experience: From Digital Strategy to Execution

Launch helped a global lawn and garden brand unify five digital properties into a single modern platform—boosting engagement, trust, and operational efficiency through a future-ready customer experience strategy.

• Optimizes Engagement Tools
  Integration with Salesforce enhances everything from lead management to personalized customer engagement across platforms.
• Streamlines Brand Operations
  Consolidation allows for consistent customer experiences and reduces operational complexity across multiple brands.
• Reinforces Customer Connections
  By redesigning the customer journey, we help elevate trust and foster long-term loyalty among users.
• Improves Delivery Speed
  Optimized operational procedures enhance collaboration across teams, reducing friction and improving efficiency.

Software Engineering Studio

Software Engineering Studio delivering architecture, development, QA, and DevOps, augmented by AI tooling for scalable, reliable software.

• Creates Scalable Systems
  Delivers tailored software solutions that meet unique business needs, ensuring scalability and robustness.
• Enhances Productivity
  Utilizes AI technologies to streamline processes and improve development efficiency.
• Streamlines Deployment
  Implements a responsive development pipeline for faster release cycles through continuous integration and delivery.
• Ensures Software Quality
  Employs advanced testing methodologies to validate software functionality and performance, reducing defects.
• Adapts to Change
  Facilitates quick responses to evolving requirements, enhancing project success rates.

Future State of CX

A strategic CX transformation that designs seamless journeys and activates customers with data-driven, AI-powered experiences across channels.

• Enhance Customer Engagement
  Utilize AI to provide proactive and personalized customer interactions, boosting satisfaction and retention rates.
• Deliver Tailored Experiences
  Create unique interactions that reflect customer preferences, increasing engagement and loyalty.
• Provide Seamless Journeys
  Ensure consistency in customer experiences across all platforms, enhancing convenience and satisfaction.
• Foster Customer Trust
  Implement robust governance practices to protect customer data, ensuring compliance and enhancing brand integrity.
• Drive Informed Strategies
  Leverage insights from customer interactions and data to improve service offerings and operational efficiency.

Energy Efficiency Collaboration Platform

AI-enabled DSM software platform to automate energy rebate processing, energy audits, benchmarking, and related DSM tasks.

• Integrate Data Effortlessly
  Seamlessly connect various data sources to enhance data visibility and accessibility for informed decision-making.
• Enhance Audit Efficiency
  Automate and streamline energy audit processes for accurate benchmarking and performance insights.
• Automate Rebates
  Efficiently process energy rebates, reducing manual effort and increasing accuracy.
• Visualize Energy Metrics
  Access intuitive dashboards that provide crucial performance data for improved program management.
• Facilitate Team Collaboration
  Streamlining communication and cooperation between stakeholders enhances execution efficiency across energy initiatives.