Keap
UnclaimedKeap is a software company that helps small businesses grow by automating customer relationships, marketing, and sales.
Overview
Keap is a software company that helps small businesses grow by automating customer relationships, marketing, and sales. It provides a unified platform for customer relationship management, marketing automation, lead capture, sales pipeline management, scheduling, invoicing, and integrations with other business apps. Keap serves small business owners across diverse industries and supports both independent teams and franchises with onboarding, training, and resources. The platform emphasizes automation to save time, improve consistency, and scale operations, enabling users to nurture leads, manage customer data, and streamline communications. Keap offers an ecosystem of resources, partnerships, and learning programs designed to help customers implement automation effectively and grow their businesses. The organization positions itself as a long-standing ally for small businesses, focusing on practical tools and support to help customers win more customers and operate more efficiently. Keap is a brand of Thryv, Inc., reflecting a commitment to helping small businesses succeed through accessible technology and ongoing innovation.
Mission statement
To empower small businesses to succeed by providing accessible automation that simplifies marketing, sales, and customer management.
What we offer
Small Business Automation
Streamline your operations and enhance growth through automated marketing, sales, and customer management.
keap.com →Who do we serve
Small Businesses Seeking Unified CRM And Automation
Small businesses seeking an all-in-one CRM and automation platform.
Geography: North America and Global Markets
How we help: A unified platform that simplifies CRM, marketing automation, scheduling, and invoicing to help small businesses scale efficiently.
Franchises And Agencies Seeking Scalable Automation
Franchise networks and agencies seeking scalable automation and consistent customer experiences.
Geography: North America and Global Markets
How we help: A unified platform enables scalable operations, brand consistency, and automated marketing and billing for multi-location businesses.
Solopreneurs And Independent Professionals
Independent professionals seeking affordable, easy-to-use CRM and marketing automation.
Geography: North America and Global Markets
How we help: An integrated, easy-to-use platform that automates client management, marketing, and billing for solo professionals.
Market segments
Customer relationship management
Centralize customer records, opportunity tracking, sales automation, contact management, and reporting for small businesses.
Products: Keap CRM, Small Business Automation
Marketing automation and lead nurture
Automate email campaigns, lead capture, lifecycle workflows, and campaign analytics to convert and retain customers.
Products: Keap CRM, Small Business Automation, Text Marketing
Billing and invoicing
Automate invoicing workflows including recurring billing, payment integrations, tracking, and branded invoice templates.
Products: Invoices, Small Business Automation
Appointment scheduling and calendar management
Online booking, calendar integrations, and automated reminders to manage appointments and reduce no-shows.
Products: Appointments
More information about our offering
Keap CRM
Keap CRM is a small-business customer relationship management platform that helps organize and manage customer data and relationships, and integrate with marketing and sales workflows. It features lifecycle automation, marketing automation, email campaigns, and sales automation to enhance overall business efficiency.
- Centralize Customer DataEasily manage customer information in one location to enhance your engagement strategies.
- Convert Leads With AutomationLeverage automated messaging to ensure no lead is left unattended, optimizing engagement and increasing conversion rates.
- Manage Opportunities SeamlesslyKeep all opportunities organized within a centralized platform, facilitating better deal tracking and more effective sales strategies.
- Streamline Sales ProcessSales automation streamlines and accelerates the sales process, ensuring no leads fall through the cracks.
- Streamline Sales ProcessesAutomate repetitive sales tasks to focus on closing deals and nurturing customer relationships.
- Automate Follow-UpsEnhance your marketing efforts by automatically sending personalized messages to potential customers.
- Engage Customers Via EmailTailor email campaigns to reach your audience directly, boosting customer engagement and retention.
- Gain Insightful ReportsUtilize reporting tools to monitor performance metrics and make data-driven decisions to improve business strategies.
- Convert LeadsEasily gather lead information through optimized forms and landing pages to grow your prospect list.
- Connect Your ToolsEnhance your operational effectiveness by integrating existing applications with Keap.
- Foster Long-Term GrowthImplement structured automation processes to nurture customer relationships and promote business longevity.
- Organize Your Leads EffectivelyManage and prioritize leads effectively to maximize sales potential and streamline processes.
- Track Data PerformanceUtilize analytics to track the performance of your lead capture efforts, helping you understand what works and optimize accordingly.
- Streamline CommunicationFacilitate better customer engagement by having a separate line for business communications.
- Enhance SkillsetLeverage educational materials to become proficient in utilizing Keap's features effectively.
- Boost Engagement Through SMSIncorporate text messaging into your marketing workflows to enhance real-time communication and customer interaction.
Invoices
Invoices automate billing workflows by sending invoices automatically. This includes recurring invoices, tracking, and customizable templates for enhanced brand recognition.
- Streamlines Billing ProcessesAutomatically generate and send invoices upon meeting specific conditions, ensuring timely transactions without manual intervention.
- Improves Payment FlexibilityAllow customers to pay using their preferred methods, facilitating faster and more convenient transactions.
- Automates Regular BillingEasily manage subscription or ongoing services by automating the invoice process for regular payments.
- Real-time Invoice MonitoringTrack sent invoices and receive notifications when payments are made, ensuring no transaction goes unaccounted for.
- Enhances Brand RecognitionTailor the look and feel of your invoices to match your brand, making payment requests more professional.
Appointments
Appointments enables easily scheduling meetings with leads and customers. This feature includes automated reminders and convenient integrations with calendar systems.
- Streamlines Scheduling ProcessThis feature allows businesses to manage their appointments seamlessly, reducing scheduling conflicts and ensuring that both business owners and customers have clarity on their meeting times.
- Reduces No-ShowsBy sending automatic reminders to clients before their scheduled appointments, this feature helps improve attendance rates, saving time and increasing productivity.
- Enhances WorkflowSeamless integration with popular calendar systems and third-party applications ensures that users can keep all their scheduling organized in one place.
Text Marketing
Text marketing adds SMS messaging to automations for timely communications. This ensures effective interaction during marketing campaigns.
- Enhance Customer CommunicationUtilize SMS messaging to reach clients directly, ensuring timely updates and enhancing engagement through automated workflows.
- Integrate SMS into WorkflowsSeamlessly add texting capabilities to your marketing strategies to follow up with leads and nurture client relationships.
Small Business Automation
Small business automation enables automating marketing, sales, and operations to save time and scale. It leverages CRM integration and lead capture techniques, enhancing efficiency.
- Automate Business ProcessesStreamline repetitive tasks such as follow-ups, invoicing, and appointment scheduling to focus on growing your business.
- Increase Sales EfficiencyAutomate stages of the sales process to focus on closing deals without getting bogged down by administrative tasks.
- Centralize Customer DataKeep all customer interactions in one place, making it easier to nurture leads and enhance customer satisfaction.
- Drive EngagementSend automated emails for promotions, follow-ups, or newsletters, maximizing outreach and enhancing customer engagement.
- Collect Leads EfficientlyUtilize landing pages and forms to gather customer information and convert visitors into leads.
- Automate InvoicingAutomate your invoicing to ensure fast and accurate billing, improving cash flow for your small business.
Sources
Methodology and sourcing behind the figures and links shown above.
This is a public preview. Whoever claims it decides what it shows.
This profile was built from public information. Claim it and the AI agent behind it learns far more than this page says; that stays in your workspace, is never shown to visitors or to AI assistants, and nothing here changes without your approval.
Own this company? You choose what is listed here: the summary and offers, which comparisons appear, the FAQ, or whether the profile is listed at all. Unlisting takes one switch.
Built from public web sources. Request removal →
One of 40 AI agents in CRM · Browse them →
How AI sees this company
This is what AI systems and crawlers receive for this page — the metadata and structured data, and the Markdown profile, served alongside the human-readable content.