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Jotform

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Low-Code DevelopmentSoftwarejotform.comSan Francisco, CAJotform Inc.Updated

Market category: Customer Support Automation Software Also in: Ecommerce Platforms

Jotform provides no-code tools for collecting data, managing information, and automating organizational workflows.

Overview

Jotform helps organizations and teams collect information, manage data, and streamline work through customizable no-code tools. Its platform supports secure data collection, payments, reporting, collaboration, and workflow automation for organizations of all sizes and across many industries.

Mission statement

Make online data and payment collection as seamless as possible so people can build better workflows and businesses.

One of 8 AI agents in Low-Code DevelopmentOne of 46 AI agents in Customer Support Automation Software

Read recently by OpenAI Perplexity Amazon

What we offer

Jotform Form Builder

Create and share customized forms without coding to collect information and payments, connect data with other tools, and streamline form-related work.

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Jotform Apps

Bring forms, resources, and payments together in branded, shareable apps that make it easier for users to access services and submit information.

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Jotform Sign

Create and sign documents online, simplify approval workflows, and track signature progress from any device or supported AI conversation.

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Jotform Workflows

Automate complex processes, coordinate tasks and approvals, and track progress to help teams complete work with less manual follow-up.

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Jotform AI Agents

Provide round-the-clock, conversational customer support that answers questions, guides users, and automates service tasks across channels.

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Jotform Boards

Turn requests from multiple sources into organized, trackable tasks so teams can coordinate work and manage requests in one place.

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Jotform Website Widgets

Enhance websites with no-code widgets that engage visitors, capture leads, showcase reviews, and add useful interactive content.

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Jotform PDF Editor

Turn form responses into polished, customizable PDFs that are easy to share, store, print, and download.

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Jotform Tables

Collect and organize data in one workspace, making it easier to find, manage, share, and act on records with your team.

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Jotform Smart PDF Forms

Turn existing PDFs into easy-to-complete online forms, collect responses across devices, and manage completed forms in their original PDF layout.

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Jotform Store Builder

Create a branded online store without coding, accept payments across 40+ gateways, and manage customer orders in one place.

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Jotform Report Builder

Turn form submissions into polished, automatically updating reports that help you analyze data and share findings with others.

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Jotform Inbox

Find, organize, and manage form submissions while collaborating with teammates from one accessible inbox.

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Jotform Mobile Forms

Collect and manage form data on the go, even offline, while coordinating team responses and getting assistance with form completion.

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Jotform Enterprise

Help teams collect and manage data, automate organizational processes, and collaborate securely through a customizable no-code platform.

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Jotform AI Form Builder

Create and refine custom forms with AI, then share them to collect responses with less manual work.

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Jotform for ChatGPT

Create and refine forms conversationally, manage submissions, and turn responses into actionable insights without switching screens.

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Jotform for Claude

Create, refine, and manage Jotform forms in Claude, then filter submissions and use AI to uncover trends and insights.

jotform.com →

More information about our offering

Jotform Form Builder

Jotform Form Builder is a no-code tool for creating, customizing, publishing, and sharing online forms. Its drag-and-drop editor, templates, conditional logic, and integrations support data collection, payments, and form workflows. Forms can be shared by link, email, or QR code, or embedded on websites.

  • Build Forms Without Coding
    Create forms in a visual builder without writing code.
  • Adapt Forms To Each Response
    Tailor fields and other form actions to respondents' answers.
  • Collect Payments Through Forms
    Receive payments through forms using supported payment processors.
  • Start With Ready-Made Forms
    Choose a form template and adapt it to your requirements.
  • Match Forms To Your Brand
    Style forms to reflect your organization's visual identity.
  • Share Forms Across Channels
    Give respondents access through links, email, QR codes, or website embeds.
  • Connect Forms To Your Tools
    Send form data to supported third-party platforms.
  • Reach Respondents On Any Device
    Let respondents access and complete forms across devices.
  • Send Emails Automatically
    Notify form owners and respondents about submissions.
  • Protect Form Data
    Use secure form links and embeds, with an option to encrypt collected data.
  • Collect Files And Signatures
    Let respondents submit files and sign documents through forms.
  • Let Respondents Resume Forms
    Allow respondents to save progress and finish forms later.
  • Serve Forms In More Languages
    Offer translated forms and a one-question-at-a-time completion format.
  • Reduce Repeated Form Entry
    Use available information to reduce repeated entry.
  • Analyze And Export Form Responses
    Review response data, download it in supported formats, and generate PDFs.

Jotform Apps

Jotform Apps is a no-code app maker for creating customized apps with forms, widgets, products, links, and branding. Build apps with drag-and-drop tools or prompts, including through the AI App Builder, then publish and share them by link, email, QR code, or social media. Apps work across devices and can be added to a device home screen without an app store download. Use cases include company portals, stores, and donation apps.

  • Build Apps Without Coding
    Assemble apps visually or generate and refine them through prompts and supported AI conversations.
  • Bring Forms And Resources Together
    Give users one place to find and access related forms and resources.
  • Customize Apps And Branding
    Adjust app appearance, layout, branding, users, and payment settings.
  • Publish Apps With Flexible Access
    Choose who can access an app and distribute it through several channels.
  • Reach Users On Any Device
    Let users access apps across devices and add them to a home screen.
  • Collect Payments And Donations
    Accept payments through store and donation apps using supported gateways.
  • Start With Ready-Made Templates
    Use an app template as a starting point and adapt it to your needs.
  • Create Centralized Company Portals
    Give employees and clients a shared app for company forms and documents.
  • Send Timely App Updates
    Deliver updates, offers, and announcements to users' devices.

Jotform Sign

Jotform Sign is e-signature software for creating, sharing, and signing documents online. Convert PDFs into e-sign documents, add fields and signer roles, and send requests by email, link, or website embed. Signers can use any device. Automate approval flows, track progress, upload signed documents to connected storage, and create, edit, and send requests through ChatGPT or Claude. More than 1,000 templates are available.

  • Collect Signatures On Any Device
    Let stakeholders sign documents online without passing around paper copies.
  • Convert PDFs Into Signable Documents
    Prepare existing PDFs for online signature collection.
  • Automate Document Approval Flows
    Automate document and signer steps in an approval process.
  • Reuse Documents For Multiple Requests
    Send a customized document repeatedly without recreating it for each request.
  • Route Documents To The Right Signers
    Distribute documents and organize who needs to take part in signing.
  • Track Signature Progress
    Monitor document status and progress through signature collection.
  • Create And Send Documents From AI Chats
    Prepare signature documents and send them to stakeholders from supported AI conversations.
  • Store Signed Documents In The Cloud
    Use storage integrations to upload signed documents automatically.
  • Start With Ready-Made Templates
    Use a template for common document types as a starting point.

Jotform Workflows

Jotform Workflows is a no-code platform for building processes that connect forms, tasks, approvals, and integrations. Its visual builder supports conditional logic and parallel steps, and workflows can run automatically after form submissions. Teams can assign tasks, request approvals, payments, and e-signatures, send notifications and reminders, and track progress. The platform includes templates, third-party integrations, and Enterprise white labeling for task and approval pages.

  • Build Workflows Without Coding
    Arrange process steps visually in a no-code builder.
  • Start Workflows From Submissions
    Begin defined processes automatically when supported forms are submitted.
  • Route Work Through Custom Paths
    Choose process paths by rules and run independent steps at the same time.
  • Automate Approval Decisions
    Set approval steps and monitor progress without relying on back-and-forth emails.
  • Track Progress From Any Device
    Review workflow progress and identify incomplete steps or bottlenecks.
  • Assign And Coordinate Tasks
    Coordinate assigned work and let participants discuss tasks and upload documents.
  • Collect Payments And Signatures In Workflows
    Handle payment and document-signing requests as part of a process.
  • Connect Workflows To Other Apps
    Share data and automate actions across supported applications.
  • Notify Participants About Pending Work
    Keep participants informed about tasks, approvals, and deadlines.
  • Start With Customizable Templates
    Adapt a prepared workflow for a common process.
  • Personalize Workflow Tasks
    Reduce repeated entry with prefilled forms and apply company branding to action pages with Enterprise.

Jotform AI Agents

Jotform AI Agents lets organizations build and train agents for conversational customer service across supported channels. Agents answer questions, guide users through forms and processes, collect information, and take actions such as submitting forms, triggering workflows, scheduling appointments, and sending messages. Train agents with website content, documents, text, or question-and-answer pairs, customize their behavior and appearance, review conversations, and use the mobile Agent App for human assistance.

Category: Customer Support Automation Software

  • Answer Customer Questions Around The Clock
    Offer conversational assistance when staff may be unavailable.
  • Meet Customers Across Supported Channels
    Let customers engage with agents through a range of supported channels.
  • Train Agents On Your Business Knowledge
    Provide agents with relevant information through supported training sources.
  • Automate Tasks And Trigger Workflows
    Connect conversations with supported actions such as scheduling, messaging, and form submissions.
  • Align Agent Experiences With Your Brand
    Adjust agent behavior and appearance to suit your brand.
  • Guide Users Through Form Completion
    Help users understand questions and provide responses in the required format.
  • Protect Data With Security Measures
    Support secure data handling through stated encryption and privacy measures.
  • Review Conversations And Escalate When Needed
    Review agent activity and provide human help when an interaction requires it.
  • Serve Users In Multiple Languages
    Let users interact with agents in a preferred language.
  • Start With Templates For Common Use Cases
    Use a relevant template as a starting point for building an agent.

Jotform Boards

Jotform Boards captures, organizes, and manages requests. It converts activity from forms, AI Agent conversations, orders, e-sign documents, and workflows into trackable tasks. Users can assign tasks, set due dates and priorities, discuss details, and review an activity log. Boards can be shared with controlled access, and customizable templates help teams get started.

  • Convert Requests Into Trackable Tasks
    Bring requests from multiple Jotform sources into boards for tracking.
  • Track Tasks And See Progress
    View tasks and process information in an organized board.
  • Assign Owners And Set Priorities
    Clarify responsibilities and task details for team members.
  • Share Boards With Controlled Access
    Collaborate while controlling access to board tasks.
  • Discuss Tasks In One Place
    Keep task conversations alongside the related work.
  • Review Task And Board Changes
    Review recorded changes to support visibility and accountability.
  • Start With A Customizable Template
    Use a ready-made board as a starting point for a workflow.

Jotform Website Widgets

Jotform Website Widgets is a collection of more than 500 free widgets for enhancing websites without coding. Use a no-code builder to add and customize widgets, then embed them on a website. Options include social posts, customer reviews, lead and contact capture, promotions, chats, bookings, calendars, weather, countdowns, and media.

  • Add And Customize Widgets Without Code
    Create website enhancements with the widget builder and embed them on a site.
  • Choose From 500+ Website Widgets
    Find widget options for a range of website needs in one collection.
  • Showcase Social Posts And Customer Reviews
    Bring social content and customer feedback onto websites in customizable layouts.
  • Capture Visitor Messages And Contact Details
    Give website visitors ways to submit messages and contact information.
  • Collect Booking Requests And Share Events
    Let visitors request appointments or explore and register for events.
  • Display Promotions And Campaign Offers
    Present campaign messages and offers on website pages.
  • Enable Chats And Display Visitor Comments
    Offer website chat and show visitor comments.
  • Display Useful Information And Media
    Add informational and media elements to website pages.

Jotform PDF Editor

Jotform PDF Editor turns form responses into PDF documents and lets users create PDFs or PDF forms from scratch. Drag-and-drop tools and templates support customization of layouts, colors, fonts, images, and other design elements. PDFs can be shared, stored, printed, downloaded, edited online, sent to cloud storage, or attached to notification and autoresponder emails.

  • Generate Polished PDFs Automatically
    Convert collected form data into finished PDF documents.
  • Customize PDFs To Match Your Brand
    Style documents to reflect branding and communication needs.
  • Create Custom PDFs From Scratch
    Build a document or form without requiring collected form data.
  • Start With Customizable PDF Templates
    Adapt a ready-made document template to its purpose and branding.
  • Share And Export PDFs Easily
    Distribute, print, download, and store finished documents.
  • Create Fillable PDF Forms
    Let respondents complete PDF forms on digital devices.
  • Send PDFs With Form Emails
    Deliver generated PDFs through form-related emails.

Jotform Tables

Jotform Tables is a workspace for collecting, organizing, and managing data. It accepts form submissions, CSV or Excel imports, and manual entries. Users can search and filter records, create views, use column types and calculations, share tables, assign entries, and send data or emails. The integrated Jotform AI Data Assistant can create tables, analyze and visualize data, manage submissions, and apply actions through prompts or spoken requests.

  • Create Tables With Simple Prompts
    Describe a data workflow and have AI create a table ready to use.
  • Send Form Responses Into Tables
    Make form submissions available in Tables without manual transfer.
  • Bring Existing Data Into Tables
    Work with existing information through imports or manual entries.
  • Analyze And Visualize Data With AI
    Turn table data into insights and accessible visual summaries.
  • Automate Actions Across Records
    Manage submissions and take AI-directed actions across individual or multiple records.
  • Share Tables With Controlled Access
    Collaborate while controlling who can work with table data.
  • Find And View Relevant Records
    Locate records and display data in a view suited to the work.
  • Assign Entries And Track Progress
    Coordinate responsibility for records and monitor progress.
  • Send Data To Other Platforms
    Transfer data to other parties or software from the workspace.
  • Send Forms With Existing Information
    Reduce repeated entry by sending forms with available information.
  • Organize And Calculate Table Data
    Structure records with column types and calculate values in tables.
  • Speak Requests To The Assistant
    Give the assistant spoken requests.
  • Create PDFs And Send Emails
    Generate PDFs and send emails while working with table data.
  • Start With Ready-Made Templates
    Use a prepared table for common data-management needs.

Jotform Smart PDF Forms

Jotform Smart PDF Forms converts existing PDF forms into mobile-friendly online forms without coding. Users can adjust fields and connect them to PDF fields, then share forms by link or embed them on a website. Submissions can be searched, filtered, downloaded, and stored, and completed responses can be saved in the original PDF layout. The product also supports conditional logic, validation, integrations, and payment processing.

  • Convert PDFs Into Online Forms
    Make existing PDF forms available for online completion and submission.
  • Keep Responses In The Original Layout
    Preserve the original PDF layout in completed responses.
  • Generate And Email Completed PDFs
    Create filled PDFs for submissions and deliver them by email.
  • Customize And Connect Form Fields
    Map information entered online to corresponding fields in the PDF.
  • Fill Out Forms On Any Device
    Support form completion across common device types.
  • Find And Store Form Data
    Locate, download, and securely store collected responses.
  • Guide And Validate Form Responses
    Show relevant fields and help reduce incorrect information.
  • Sync PDFs To Cloud Storage
    Send completed PDFs to supported cloud storage services.
  • Share And Connect Online Forms
    Publish forms and connect them to supported external services.
  • Collect Payments Online
    Collect payments through converted online forms.

Jotform Store Builder

Jotform Store Builder is a no-code app builder for branded online stores selling products, services, and subscriptions, collecting donations and fees, or booking services. Add product details and pricing, customize branding, and accept payments through more than 40 gateways without additional Jotform transaction fees. Publish through website embeds, social media, email, QR code, or WordPress. Orders are stored in Jotform Tables. Customers can use cart and favorites features, purchase without an account, track orders, and contact the store owner. The builder offers widgets and store templates.

Category: Ecommerce Platforms

  • Build A Store Without Coding
    Create an online store without writing code.
  • Accept Payments With 40+ Gateways
    Connect supported payment gateways to receive online payments.
  • Show And Organize Your Products
    Present searchable products with relevant details and options.
  • Publish And Share Your Store
    Give customers multiple ways to access the store.
  • Manage Orders In One Place
    Review store orders and create reports in Tables.
  • Sell, Collect, And Book Online
    Support sales, donations, fee collection, and service bookings.
  • Customize Your Store And Branding
    Style a store to fit a brand or adapt a ready-made template.
  • Simplify The Customer Shopping Experience
    Give customers shopping and order-management options.
  • Send Timely Store Updates
    Inform customers about updates and offers.
  • Add Store Widgets
    Extend a store with available widgets.

Jotform Report Builder

Jotform Report Builder creates reports and presentations from online form data and updates them as new submissions arrive. Customize layouts with branding, charts, icons, and shapes, and analyze submissions with date and time filters. Share live reports by email invitation or link, embed them on websites and content platforms, or download them as PDFs. Privacy settings can restrict access.

  • Generate Automatically Updating Reports
    Keep reports current without rebuilding them for each new submission.
  • Share And Embed Live Reports
    Give others access to live reports through links, email, or embeds.
  • Present Form Data Clearly
    Prepare collected data for sharing with coworkers, clients, and other audiences.
  • Analyze Filtered Submission Data
    Focus analysis on selected form data.
  • Customize And Visualize Reports
    Present data visually in branded report layouts.
  • Download Reports As PDFs
    Export reports for sharing or in-person meetings.
  • Restrict Access To Reports
    Control access to reports containing confidential information.

Jotform Inbox

Jotform Inbox is a workspace for viewing, organizing, and managing form submissions from any device. Search and filter responses, use color-coded tags and custom tabs, and collaborate by sharing access, commenting, and replying to or forwarding submissions. Users can edit, download, or print responses and generate customizable PDFs.

  • Find Submissions Quickly
    Locate relevant responses with advanced search and filtering.
  • Share Inbox Access Securely
    Give others access while controlling permissions and link duration.
  • Organize Responses Your Way
    Group submissions so information is easy to find.
  • Reply To Or Forward Submissions
    Respond to form fillers or share submissions from the inbox.
  • Discuss Submissions With Teammates
    Keep collaboration around form responses in the inbox.
  • Download And Create Submission PDFs
    Save, print, or customize submission documents.
  • Manage Submissions From Any Device
    Access and manage responses across devices.
  • Edit Form Responses
    Correct or update submissions through the original form.

Jotform Mobile Forms

Jotform Mobile Forms is a mobile app for collecting and managing form data on phones and tablets, including offline. It supports voice recordings, barcode scans, geolocation, and electronic signatures. Users can view submissions, manage approvals, and receive push notifications. Teams can assign forms and approvals, and AI Agents can guide users through form questions.

  • Collect Data Without Internet
    Keep gathering responses offline and sync them when reconnected.
  • Capture Diverse Data On The Go
    Gather advanced data types alongside other form responses.
  • Manage Responses From Mobile Devices
    Review submissions and make approval decisions on mobile.
  • Assign Forms And Approvals
    Coordinate collection and approval responsibilities across a team.
  • Get Notified About New Activity
    Stay informed about form and approval activity on mobile.
  • Guide Users Through Form Questions
    Help users navigate form questions while completing them.
  • Automate Tedious Manual Tasks
    Reduce paperwork and manual work through mobile workflow capabilities.

Jotform Enterprise

Jotform Enterprise is an AI-powered platform for organizations to create no-code forms, automate workflows, collect e-signatures, and use AI agents. It supports shared workspaces, role-based permissions, centralized user administration, and insights across forms, workflows, apps, documents, and agent conversations. Enterprise capabilities include single sign-on, security and compliance options, local data residency, custom branding and domains, and mobile data collection, including offline. Enterprise Professional Services provides tailored consultation, implementation, onboarding, training, and expert-built forms, documents, and workflows.

  • Protect Data With Enterprise Controls
    Use stated security and compliance features to support organizational requirements.
  • Put Expert-Built Assets To Work
    Receive custom assets built for organizational requirements.
  • Create Forms Without Coding
    Build and customize forms without writing code.
  • Automate Processes And Approvals
    Coordinate processes and approvals through custom workflows.
  • Coordinate Teams And Control Access
    Keep team assets in shared workspaces and manage access to resources.
  • Adapt Forms And Workflows As Needs Change
    Use expert assistance to extend or improve forms and workflows over time.
  • Manage Users From One Console
    Administer users and permissions across the organization.
  • Simplify Secure Sign-In
    Use identity-provider sign-in and form prefill capabilities.
  • Choose Where Data Is Hosted
    Select a data-hosting location for organizational needs.
  • Collect And Manage Data Anywhere
    Collect and manage data on mobile devices, including offline, and sync when reconnected.
  • Get A Tailored Platform Approach
    Receive recommendations based on organizational needs and goals.
  • Launch With Expert Guidance
    Help teams get started and learn the platform with role-appropriate guidance.
  • Get Dedicated Enterprise Support
    Receive dedicated support under stated service commitments.
  • Support Digital Work And Customer Service
    Collect document signatures and use agents to assist customers and staff.
  • Track Activity And Reveal Insights
    Review activity across platform resources.
  • Apply Your Brand Across Assets
    Provide branded experiences across supported assets.
  • Connect Enterprise To Other Systems
    Support automation and data exchange with other systems.

Jotform AI Form Builder

Jotform AI Form Builder creates custom online forms from prompts without coding or starting from a template. Users can chat with the AI to update fields, text, and design, and generate forms suited to an occupation or industry. Forms can be shared or embedded and extended with Jotform integrations and widgets.

  • Generate Forms From Simple Prompts
    Turn a form description into a custom form.
  • Edit Form Content Through Conversation
    Refine form content through chat.
  • Customize Form Design With AI
    Adjust generated form design through conversation.
  • Generate Forms For Your Industry
    Tailor form generation to a stated occupation or industry.
  • Share Or Embed Forms To Collect Responses
    Publish forms for people to submit responses.
  • Extend Forms With Integrations And Widgets
    Connect forms to supported platforms and add widgets for additional capabilities.

Jotform for ChatGPT

Jotform for ChatGPT lets users create, edit, design, and analyze Jotform forms through conversation. Generate forms from prompts, revise fields and styling, manage forms and submissions, and ask ChatGPT to summarize responses, identify trends, and recommend improvements. A connected Jotform account is required. Forms can be opened in Jotform for sharing, publishing, and advanced workflows.

  • Build And Refine Forms Through Chat
    Create forms from plain-language requests and update them conversationally.
  • Turn Responses Into Insights
    Use real form data to surface trends and recommendations.
  • Customize Form Design In Chat
    Adjust form appearance without switching tabs.
  • Filter Form Submissions
    Focus on relevant submissions using available criteria.
  • Find And Manage Forms
    Select forms to manage directly from the conversation.
  • Manage Forms Without Coding
    Use everyday language to work with connected forms.
  • Open Forms To Publish And Share
    Continue in Jotform when forms are ready for publication.

Jotform for Claude

Jotform for Claude connects a Jotform account to Claude so users can create forms from prompts, refine fields and settings in chat, manage forms and submissions, and analyze response data. Jotform MCP also provides a more visual interface for interacting with forms and submissions.

  • Create And Refine Forms In Claude
    Build and update forms conversationally without coding.
  • Uncover Trends In Form Responses
    Use AI to review form data and surface trends and recommendations.
  • Find And Manage Forms In Claude
    Choose forms to work on without leaving the conversation.
  • Find Relevant Submissions Quickly
    Narrow responses to those relevant to a request.
  • Customize Form Appearance In Chat
    Adjust form appearance while working in Claude.
  • Use A Visual Interface With MCP
    Interact with forms and submissions through the MCP visual experience.

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