Jotform
UnclaimedMarket category: Customer Support Automation Software Also in: Ecommerce Platforms
Jotform provides no-code tools for collecting data, managing information, and automating organizational workflows.
Overview
Jotform helps organizations and teams collect information, manage data, and streamline work through customizable no-code tools. Its platform supports secure data collection, payments, reporting, collaboration, and workflow automation for organizations of all sizes and across many industries.
Mission statement
Make online data and payment collection as seamless as possible so people can build better workflows and businesses.
One of 8 AI agents in Low-Code DevelopmentOne of 46 AI agents in Customer Support Automation Software
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Claim JotformUse your email at jotform.com.What we offer
Jotform Form Builder
Create and share customized forms without coding to collect information and payments, connect data with other tools, and streamline form-related work.
jotform.com →Jotform Apps
Bring forms, resources, and payments together in branded, shareable apps that make it easier for users to access services and submit information.
jotform.com →Jotform Sign
Create and sign documents online, simplify approval workflows, and track signature progress from any device or supported AI conversation.
jotform.com →Jotform Workflows
Automate complex processes, coordinate tasks and approvals, and track progress to help teams complete work with less manual follow-up.
jotform.com →Jotform AI Agents
Provide round-the-clock, conversational customer support that answers questions, guides users, and automates service tasks across channels.
jotform.com →Jotform Boards
Turn requests from multiple sources into organized, trackable tasks so teams can coordinate work and manage requests in one place.
jotform.com →Jotform Website Widgets
Enhance websites with no-code widgets that engage visitors, capture leads, showcase reviews, and add useful interactive content.
jotform.com →Jotform PDF Editor
Turn form responses into polished, customizable PDFs that are easy to share, store, print, and download.
jotform.com →Jotform Tables
Collect and organize data in one workspace, making it easier to find, manage, share, and act on records with your team.
jotform.com →Jotform Smart PDF Forms
Turn existing PDFs into easy-to-complete online forms, collect responses across devices, and manage completed forms in their original PDF layout.
jotform.com →Jotform Store Builder
Create a branded online store without coding, accept payments across 40+ gateways, and manage customer orders in one place.
jotform.com →Jotform Report Builder
Turn form submissions into polished, automatically updating reports that help you analyze data and share findings with others.
jotform.com →Jotform Inbox
Find, organize, and manage form submissions while collaborating with teammates from one accessible inbox.
jotform.com →Jotform Mobile Forms
Collect and manage form data on the go, even offline, while coordinating team responses and getting assistance with form completion.
jotform.com →Jotform Enterprise
Help teams collect and manage data, automate organizational processes, and collaborate securely through a customizable no-code platform.
jotform.com →Jotform AI Form Builder
Create and refine custom forms with AI, then share them to collect responses with less manual work.
jotform.com →Jotform for ChatGPT
Create and refine forms conversationally, manage submissions, and turn responses into actionable insights without switching screens.
jotform.com →Jotform for Claude
Create, refine, and manage Jotform forms in Claude, then filter submissions and use AI to uncover trends and insights.
jotform.com →More information about our offering
Jotform Form Builder
Jotform Form Builder is a no-code tool for creating, customizing, publishing, and sharing online forms. Its drag-and-drop editor, templates, conditional logic, and integrations support data collection, payments, and form workflows. Forms can be shared by link, email, or QR code, or embedded on websites.
- Build Forms Without CodingCreate forms in a visual builder without writing code.
- Adapt Forms To Each ResponseTailor fields and other form actions to respondents' answers.
- Collect Payments Through FormsReceive payments through forms using supported payment processors.
- Start With Ready-Made FormsChoose a form template and adapt it to your requirements.
- Match Forms To Your BrandStyle forms to reflect your organization's visual identity.
- Share Forms Across ChannelsGive respondents access through links, email, QR codes, or website embeds.
- Connect Forms To Your ToolsSend form data to supported third-party platforms.
- Reach Respondents On Any DeviceLet respondents access and complete forms across devices.
- Send Emails AutomaticallyNotify form owners and respondents about submissions.
- Protect Form DataUse secure form links and embeds, with an option to encrypt collected data.
- Collect Files And SignaturesLet respondents submit files and sign documents through forms.
- Let Respondents Resume FormsAllow respondents to save progress and finish forms later.
- Serve Forms In More LanguagesOffer translated forms and a one-question-at-a-time completion format.
- Reduce Repeated Form EntryUse available information to reduce repeated entry.
- Analyze And Export Form ResponsesReview response data, download it in supported formats, and generate PDFs.
Jotform Apps
Jotform Apps is a no-code app maker for creating customized apps with forms, widgets, products, links, and branding. Build apps with drag-and-drop tools or prompts, including through the AI App Builder, then publish and share them by link, email, QR code, or social media. Apps work across devices and can be added to a device home screen without an app store download. Use cases include company portals, stores, and donation apps.
- Build Apps Without CodingAssemble apps visually or generate and refine them through prompts and supported AI conversations.
- Bring Forms And Resources TogetherGive users one place to find and access related forms and resources.
- Customize Apps And BrandingAdjust app appearance, layout, branding, users, and payment settings.
- Publish Apps With Flexible AccessChoose who can access an app and distribute it through several channels.
- Reach Users On Any DeviceLet users access apps across devices and add them to a home screen.
- Collect Payments And DonationsAccept payments through store and donation apps using supported gateways.
- Start With Ready-Made TemplatesUse an app template as a starting point and adapt it to your needs.
- Create Centralized Company PortalsGive employees and clients a shared app for company forms and documents.
- Send Timely App UpdatesDeliver updates, offers, and announcements to users' devices.
Jotform Sign
Jotform Sign is e-signature software for creating, sharing, and signing documents online. Convert PDFs into e-sign documents, add fields and signer roles, and send requests by email, link, or website embed. Signers can use any device. Automate approval flows, track progress, upload signed documents to connected storage, and create, edit, and send requests through ChatGPT or Claude. More than 1,000 templates are available.
- Collect Signatures On Any DeviceLet stakeholders sign documents online without passing around paper copies.
- Convert PDFs Into Signable DocumentsPrepare existing PDFs for online signature collection.
- Automate Document Approval FlowsAutomate document and signer steps in an approval process.
- Reuse Documents For Multiple RequestsSend a customized document repeatedly without recreating it for each request.
- Route Documents To The Right SignersDistribute documents and organize who needs to take part in signing.
- Track Signature ProgressMonitor document status and progress through signature collection.
- Create And Send Documents From AI ChatsPrepare signature documents and send them to stakeholders from supported AI conversations.
- Store Signed Documents In The CloudUse storage integrations to upload signed documents automatically.
- Start With Ready-Made TemplatesUse a template for common document types as a starting point.
Jotform Workflows
Jotform Workflows is a no-code platform for building processes that connect forms, tasks, approvals, and integrations. Its visual builder supports conditional logic and parallel steps, and workflows can run automatically after form submissions. Teams can assign tasks, request approvals, payments, and e-signatures, send notifications and reminders, and track progress. The platform includes templates, third-party integrations, and Enterprise white labeling for task and approval pages.
- Build Workflows Without CodingArrange process steps visually in a no-code builder.
- Start Workflows From SubmissionsBegin defined processes automatically when supported forms are submitted.
- Route Work Through Custom PathsChoose process paths by rules and run independent steps at the same time.
- Automate Approval DecisionsSet approval steps and monitor progress without relying on back-and-forth emails.
- Track Progress From Any DeviceReview workflow progress and identify incomplete steps or bottlenecks.
- Assign And Coordinate TasksCoordinate assigned work and let participants discuss tasks and upload documents.
- Collect Payments And Signatures In WorkflowsHandle payment and document-signing requests as part of a process.
- Connect Workflows To Other AppsShare data and automate actions across supported applications.
- Notify Participants About Pending WorkKeep participants informed about tasks, approvals, and deadlines.
- Start With Customizable TemplatesAdapt a prepared workflow for a common process.
- Personalize Workflow TasksReduce repeated entry with prefilled forms and apply company branding to action pages with Enterprise.
Jotform AI Agents
Jotform AI Agents lets organizations build and train agents for conversational customer service across supported channels. Agents answer questions, guide users through forms and processes, collect information, and take actions such as submitting forms, triggering workflows, scheduling appointments, and sending messages. Train agents with website content, documents, text, or question-and-answer pairs, customize their behavior and appearance, review conversations, and use the mobile Agent App for human assistance.
Category: Customer Support Automation Software
- Answer Customer Questions Around The ClockOffer conversational assistance when staff may be unavailable.
- Meet Customers Across Supported ChannelsLet customers engage with agents through a range of supported channels.
- Train Agents On Your Business KnowledgeProvide agents with relevant information through supported training sources.
- Automate Tasks And Trigger WorkflowsConnect conversations with supported actions such as scheduling, messaging, and form submissions.
- Align Agent Experiences With Your BrandAdjust agent behavior and appearance to suit your brand.
- Guide Users Through Form CompletionHelp users understand questions and provide responses in the required format.
- Protect Data With Security MeasuresSupport secure data handling through stated encryption and privacy measures.
- Review Conversations And Escalate When NeededReview agent activity and provide human help when an interaction requires it.
- Serve Users In Multiple LanguagesLet users interact with agents in a preferred language.
- Start With Templates For Common Use CasesUse a relevant template as a starting point for building an agent.
Jotform Boards
Jotform Boards captures, organizes, and manages requests. It converts activity from forms, AI Agent conversations, orders, e-sign documents, and workflows into trackable tasks. Users can assign tasks, set due dates and priorities, discuss details, and review an activity log. Boards can be shared with controlled access, and customizable templates help teams get started.
- Convert Requests Into Trackable TasksBring requests from multiple Jotform sources into boards for tracking.
- Track Tasks And See ProgressView tasks and process information in an organized board.
- Assign Owners And Set PrioritiesClarify responsibilities and task details for team members.
- Share Boards With Controlled AccessCollaborate while controlling access to board tasks.
- Discuss Tasks In One PlaceKeep task conversations alongside the related work.
- Review Task And Board ChangesReview recorded changes to support visibility and accountability.
- Start With A Customizable TemplateUse a ready-made board as a starting point for a workflow.
Jotform Website Widgets
Jotform Website Widgets is a collection of more than 500 free widgets for enhancing websites without coding. Use a no-code builder to add and customize widgets, then embed them on a website. Options include social posts, customer reviews, lead and contact capture, promotions, chats, bookings, calendars, weather, countdowns, and media.
- Add And Customize Widgets Without CodeCreate website enhancements with the widget builder and embed them on a site.
- Choose From 500+ Website WidgetsFind widget options for a range of website needs in one collection.
- Showcase Social Posts And Customer ReviewsBring social content and customer feedback onto websites in customizable layouts.
- Capture Visitor Messages And Contact DetailsGive website visitors ways to submit messages and contact information.
- Collect Booking Requests And Share EventsLet visitors request appointments or explore and register for events.
- Display Promotions And Campaign OffersPresent campaign messages and offers on website pages.
- Enable Chats And Display Visitor CommentsOffer website chat and show visitor comments.
- Display Useful Information And MediaAdd informational and media elements to website pages.
Jotform PDF Editor
Jotform PDF Editor turns form responses into PDF documents and lets users create PDFs or PDF forms from scratch. Drag-and-drop tools and templates support customization of layouts, colors, fonts, images, and other design elements. PDFs can be shared, stored, printed, downloaded, edited online, sent to cloud storage, or attached to notification and autoresponder emails.
- Generate Polished PDFs AutomaticallyConvert collected form data into finished PDF documents.
- Customize PDFs To Match Your BrandStyle documents to reflect branding and communication needs.
- Create Custom PDFs From ScratchBuild a document or form without requiring collected form data.
- Start With Customizable PDF TemplatesAdapt a ready-made document template to its purpose and branding.
- Share And Export PDFs EasilyDistribute, print, download, and store finished documents.
- Create Fillable PDF FormsLet respondents complete PDF forms on digital devices.
- Send PDFs With Form EmailsDeliver generated PDFs through form-related emails.
Jotform Tables
Jotform Tables is a workspace for collecting, organizing, and managing data. It accepts form submissions, CSV or Excel imports, and manual entries. Users can search and filter records, create views, use column types and calculations, share tables, assign entries, and send data or emails. The integrated Jotform AI Data Assistant can create tables, analyze and visualize data, manage submissions, and apply actions through prompts or spoken requests.
- Create Tables With Simple PromptsDescribe a data workflow and have AI create a table ready to use.
- Send Form Responses Into TablesMake form submissions available in Tables without manual transfer.
- Bring Existing Data Into TablesWork with existing information through imports or manual entries.
- Analyze And Visualize Data With AITurn table data into insights and accessible visual summaries.
- Automate Actions Across RecordsManage submissions and take AI-directed actions across individual or multiple records.
- Share Tables With Controlled AccessCollaborate while controlling who can work with table data.
- Find And View Relevant RecordsLocate records and display data in a view suited to the work.
- Assign Entries And Track ProgressCoordinate responsibility for records and monitor progress.
- Send Data To Other PlatformsTransfer data to other parties or software from the workspace.
- Send Forms With Existing InformationReduce repeated entry by sending forms with available information.
- Organize And Calculate Table DataStructure records with column types and calculate values in tables.
- Speak Requests To The AssistantGive the assistant spoken requests.
- Create PDFs And Send EmailsGenerate PDFs and send emails while working with table data.
- Start With Ready-Made TemplatesUse a prepared table for common data-management needs.
Jotform Smart PDF Forms
Jotform Smart PDF Forms converts existing PDF forms into mobile-friendly online forms without coding. Users can adjust fields and connect them to PDF fields, then share forms by link or embed them on a website. Submissions can be searched, filtered, downloaded, and stored, and completed responses can be saved in the original PDF layout. The product also supports conditional logic, validation, integrations, and payment processing.
- Convert PDFs Into Online FormsMake existing PDF forms available for online completion and submission.
- Keep Responses In The Original LayoutPreserve the original PDF layout in completed responses.
- Generate And Email Completed PDFsCreate filled PDFs for submissions and deliver them by email.
- Customize And Connect Form FieldsMap information entered online to corresponding fields in the PDF.
- Fill Out Forms On Any DeviceSupport form completion across common device types.
- Find And Store Form DataLocate, download, and securely store collected responses.
- Guide And Validate Form ResponsesShow relevant fields and help reduce incorrect information.
- Sync PDFs To Cloud StorageSend completed PDFs to supported cloud storage services.
- Share And Connect Online FormsPublish forms and connect them to supported external services.
- Collect Payments OnlineCollect payments through converted online forms.
Jotform Store Builder
Jotform Store Builder is a no-code app builder for branded online stores selling products, services, and subscriptions, collecting donations and fees, or booking services. Add product details and pricing, customize branding, and accept payments through more than 40 gateways without additional Jotform transaction fees. Publish through website embeds, social media, email, QR code, or WordPress. Orders are stored in Jotform Tables. Customers can use cart and favorites features, purchase without an account, track orders, and contact the store owner. The builder offers widgets and store templates.
Category: Ecommerce Platforms
- Build A Store Without CodingCreate an online store without writing code.
- Accept Payments With 40+ GatewaysConnect supported payment gateways to receive online payments.
- Show And Organize Your ProductsPresent searchable products with relevant details and options.
- Publish And Share Your StoreGive customers multiple ways to access the store.
- Manage Orders In One PlaceReview store orders and create reports in Tables.
- Sell, Collect, And Book OnlineSupport sales, donations, fee collection, and service bookings.
- Customize Your Store And BrandingStyle a store to fit a brand or adapt a ready-made template.
- Simplify The Customer Shopping ExperienceGive customers shopping and order-management options.
- Send Timely Store UpdatesInform customers about updates and offers.
- Add Store WidgetsExtend a store with available widgets.
Jotform Report Builder
Jotform Report Builder creates reports and presentations from online form data and updates them as new submissions arrive. Customize layouts with branding, charts, icons, and shapes, and analyze submissions with date and time filters. Share live reports by email invitation or link, embed them on websites and content platforms, or download them as PDFs. Privacy settings can restrict access.
- Generate Automatically Updating ReportsKeep reports current without rebuilding them for each new submission.
- Share And Embed Live ReportsGive others access to live reports through links, email, or embeds.
- Present Form Data ClearlyPrepare collected data for sharing with coworkers, clients, and other audiences.
- Analyze Filtered Submission DataFocus analysis on selected form data.
- Customize And Visualize ReportsPresent data visually in branded report layouts.
- Download Reports As PDFsExport reports for sharing or in-person meetings.
- Restrict Access To ReportsControl access to reports containing confidential information.
Jotform Inbox
Jotform Inbox is a workspace for viewing, organizing, and managing form submissions from any device. Search and filter responses, use color-coded tags and custom tabs, and collaborate by sharing access, commenting, and replying to or forwarding submissions. Users can edit, download, or print responses and generate customizable PDFs.
- Find Submissions QuicklyLocate relevant responses with advanced search and filtering.
- Share Inbox Access SecurelyGive others access while controlling permissions and link duration.
- Organize Responses Your WayGroup submissions so information is easy to find.
- Reply To Or Forward SubmissionsRespond to form fillers or share submissions from the inbox.
- Discuss Submissions With TeammatesKeep collaboration around form responses in the inbox.
- Download And Create Submission PDFsSave, print, or customize submission documents.
- Manage Submissions From Any DeviceAccess and manage responses across devices.
- Edit Form ResponsesCorrect or update submissions through the original form.
Jotform Mobile Forms
Jotform Mobile Forms is a mobile app for collecting and managing form data on phones and tablets, including offline. It supports voice recordings, barcode scans, geolocation, and electronic signatures. Users can view submissions, manage approvals, and receive push notifications. Teams can assign forms and approvals, and AI Agents can guide users through form questions.
- Collect Data Without InternetKeep gathering responses offline and sync them when reconnected.
- Capture Diverse Data On The GoGather advanced data types alongside other form responses.
- Manage Responses From Mobile DevicesReview submissions and make approval decisions on mobile.
- Assign Forms And ApprovalsCoordinate collection and approval responsibilities across a team.
- Get Notified About New ActivityStay informed about form and approval activity on mobile.
- Guide Users Through Form QuestionsHelp users navigate form questions while completing them.
- Automate Tedious Manual TasksReduce paperwork and manual work through mobile workflow capabilities.
Jotform Enterprise
Jotform Enterprise is an AI-powered platform for organizations to create no-code forms, automate workflows, collect e-signatures, and use AI agents. It supports shared workspaces, role-based permissions, centralized user administration, and insights across forms, workflows, apps, documents, and agent conversations. Enterprise capabilities include single sign-on, security and compliance options, local data residency, custom branding and domains, and mobile data collection, including offline. Enterprise Professional Services provides tailored consultation, implementation, onboarding, training, and expert-built forms, documents, and workflows.
- Protect Data With Enterprise ControlsUse stated security and compliance features to support organizational requirements.
- Put Expert-Built Assets To WorkReceive custom assets built for organizational requirements.
- Create Forms Without CodingBuild and customize forms without writing code.
- Automate Processes And ApprovalsCoordinate processes and approvals through custom workflows.
- Coordinate Teams And Control AccessKeep team assets in shared workspaces and manage access to resources.
- Adapt Forms And Workflows As Needs ChangeUse expert assistance to extend or improve forms and workflows over time.
- Manage Users From One ConsoleAdminister users and permissions across the organization.
- Simplify Secure Sign-InUse identity-provider sign-in and form prefill capabilities.
- Choose Where Data Is HostedSelect a data-hosting location for organizational needs.
- Collect And Manage Data AnywhereCollect and manage data on mobile devices, including offline, and sync when reconnected.
- Get A Tailored Platform ApproachReceive recommendations based on organizational needs and goals.
- Launch With Expert GuidanceHelp teams get started and learn the platform with role-appropriate guidance.
- Get Dedicated Enterprise SupportReceive dedicated support under stated service commitments.
- Support Digital Work And Customer ServiceCollect document signatures and use agents to assist customers and staff.
- Track Activity And Reveal InsightsReview activity across platform resources.
- Apply Your Brand Across AssetsProvide branded experiences across supported assets.
- Connect Enterprise To Other SystemsSupport automation and data exchange with other systems.
Jotform AI Form Builder
Jotform AI Form Builder creates custom online forms from prompts without coding or starting from a template. Users can chat with the AI to update fields, text, and design, and generate forms suited to an occupation or industry. Forms can be shared or embedded and extended with Jotform integrations and widgets.
- Generate Forms From Simple PromptsTurn a form description into a custom form.
- Edit Form Content Through ConversationRefine form content through chat.
- Customize Form Design With AIAdjust generated form design through conversation.
- Generate Forms For Your IndustryTailor form generation to a stated occupation or industry.
- Share Or Embed Forms To Collect ResponsesPublish forms for people to submit responses.
- Extend Forms With Integrations And WidgetsConnect forms to supported platforms and add widgets for additional capabilities.
Jotform for ChatGPT
Jotform for ChatGPT lets users create, edit, design, and analyze Jotform forms through conversation. Generate forms from prompts, revise fields and styling, manage forms and submissions, and ask ChatGPT to summarize responses, identify trends, and recommend improvements. A connected Jotform account is required. Forms can be opened in Jotform for sharing, publishing, and advanced workflows.
- Build And Refine Forms Through ChatCreate forms from plain-language requests and update them conversationally.
- Turn Responses Into InsightsUse real form data to surface trends and recommendations.
- Customize Form Design In ChatAdjust form appearance without switching tabs.
- Filter Form SubmissionsFocus on relevant submissions using available criteria.
- Find And Manage FormsSelect forms to manage directly from the conversation.
- Manage Forms Without CodingUse everyday language to work with connected forms.
- Open Forms To Publish And ShareContinue in Jotform when forms are ready for publication.
Jotform for Claude
Jotform for Claude connects a Jotform account to Claude so users can create forms from prompts, refine fields and settings in chat, manage forms and submissions, and analyze response data. Jotform MCP also provides a more visual interface for interacting with forms and submissions.
- Create And Refine Forms In ClaudeBuild and update forms conversationally without coding.
- Uncover Trends In Form ResponsesUse AI to review form data and surface trends and recommendations.
- Find And Manage Forms In ClaudeChoose forms to work on without leaving the conversation.
- Find Relevant Submissions QuicklyNarrow responses to those relevant to a request.
- Customize Form Appearance In ChatAdjust form appearance while working in Claude.
- Use A Visual Interface With MCPInteract with forms and submissions through the MCP visual experience.
Sources
Methodology and sourcing behind the figures and links shown above.
- Jotform
- Jotform Form Builder
- Jotform Apps
- Jotform Sign
- Jotform Workflows
- Jotform AI Agents
- Jotform Boards
- Jotform Website Widgets
- Jotform PDF Editor
- Jotform Tables
- Jotform Smart PDF Forms
- Jotform Store Builder
- Jotform Report Builder
- Jotform Inbox
- Jotform Mobile Forms
- Jotform Enterprise
- Jotform AI Form Builder
- Jotform for ChatGPT
- Jotform for Claude
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