JobAdder

Manage recruitment workflows, identify and engage candidates, and progress placements with connected tools and explainable AI that keeps recruiters in control.

Move recruitment data into JobAdder with implementation options, migration planning and support tailored to your agency.

Get timely support and flexible training to resolve issues, build platform skills and help your team get more from JobAdder.

JobAdder recruitment platform

JobAdder is an intelligent recruitment platform for agencies and in-house talent teams. It brings applicant tracking, recruitment CRM, business development, candidate outreach, collaboration and operational tools into one system. Recruiters can manage jobs and applications, search and develop talent pools, distribute job ads, coordinate with clients and candidates, and track placements and performance. Adder Intelligence embeds AI across recruitment workflows with candidate and applicant scores, matches, recommendations, profile insights, hiring signals and summaries. AI reasoning and criteria are available for review, and recruiters retain control of decisions and record changes. The platform also supports temp and contract recruitment, configurable workflows, integrations, reporting and automation.

Category: Applicant Tracking Systems

• Progress Applicants Through Every Stage
  Keep job details and applications together in a pipeline, supporting screening, shortlisting, interviews, submissions and placement tracking.
• Identify Stronger Candidate Fits
  Surface ranked candidates, applicant match scores, recommendations and skill gaps to help recruiters focus screening and shortlisting. Scores include explanations, and recruiters retain decision-making control.
• Build And Search Talent Pools
  Organize and share candidate groups, then search existing talent when new roles open. Candidate profiles bring relevant records and history together for recruiters.
• Keep Recruiters In Control
  Review the reasoning and criteria behind AI outputs while retaining responsibility for recruitment decisions, record changes and workflow actions.
• Keep Candidate Profiles Current
  See profile gaps, suggested updates, mapped skills and duplicate records, and approve changes to maintain candidate data without automatically overwriting records.
• Manage Temp And Contract Placements
  Track contractor bookings and placement stages, review document compliance and support perm, temp and contract recruitment within the platform.
• Protect Candidate And Client Data
  Use stated data handling safeguards, including keeping data within the AWS environment, not using account data to train models and masking sensitive personal information in candidate profiles.
• Build And Prioritise Client Opportunities
  Bring hiring signals, account and stakeholder context, and opportunity outcomes together to help recruiters identify prospects and decide which accounts to pursue.
• Publish And Manage Ads From One Place
  Create editable job ad drafts and post jobs to connected channels, receive applications in the job pipeline, update live ads from the platform and review performance by source.
• Review Key History At A Glance
  Bring relevant candidate or account context together so recruiters can prepare for outreach and review records without starting from scratch.
• Time Candidate Re-Engagement
  Highlight candidate engagement and availability context so recruiters can identify when to consider reconnecting with talent.
• Configure Workflows For Each Desk
  Set up workflows and stages around the role types and recruitment processes your team manages, with plan-based workflow limits.
• Keep Team Activity In Context
  Connect tasks, notes, reminders and events to candidate, job and client records so team members can follow activity and ownership in context.
• Engage Candidates And Clients
  Use templates, email sequences and reminders to support candidate check-ins, nurture, interview updates and other recruitment communications.
• Automate Recurring Recruitment Tasks
  Apply reminders, alerts, communication sequences and, on applicable plans, custom automations to recruitment activity and data workflows.
• Measure Pipeline And Team Performance
  Review recruitment activity, placements, fees and performance against targets using reports and analytics capabilities available on the selected plan.
• Connect Your Recruitment Tech Stack
  Link JobAdder with supported job boards, recruitment tools and business services, and use developer tools or the open API where available.
• Protect Recruitment Data And Access
  Use encryption, isolated customer data, configurable permissions and authentication options to help protect candidate and client records.
• Apply Responsible AI Controls
  Support responsible use through risk-based review, bias testing for high-risk use cases and ongoing monitoring, while keeping people responsible for reviewing AI outputs.
• Identify Candidate Document Risks
  Review compliance status and scheduled reports to identify missing or expiring documents for candidates, including working temps and contractors.
• Let Candidates Manage Their Details
  Support candidate self-service for updating profile information and making data access or deletion requests through the portal.
• Create Client-Ready Candidate Floats
  Turn candidate resumes and recruiter notes into summaries recruiters can review and share with clients.

Onboarding and data migration service

JobAdder helps agencies move to its recruitment platform with express migration of candidate and client data from major ATS and CRM platforms, and tailored migration from other platforms on request. Agencies can choose self-service or guided implementation. Migration includes detailed scoping with a Technical Business Analyst, a dedicated Implementation Consultant and Data Analyst, and data validation in a UAT environment before transfer to the live environment. Onboarding timelines are mapped to the agency’s size, pricing plan, migration requirements and implementation choice. Live local support and training resources are available to help teams get started and continue learning.

Category: Software Implementation Services

• Move Candidate And Client Data
  Transfer candidate and client data from major ATS and CRM platforms, with tailored migration available for other platforms on request.
• Validate Data Before Go-Live
  Review and validate migrated data in a UAT environment before the migration is completed in the live environment.
• Choose An Implementation Approach
  Select self-service or guided implementation to match your agency’s requirements and preferred level of support.
• Plan Migration With Specialists
  Work through detailed migration scoping with a Technical Business Analyst, supported by a dedicated Implementation Consultant and Data Analyst.
• Plan A Timeline For Your Agency
  Get an onboarding timeline mapped to your agency’s size, plan, migration requirements and implementation approach.
• Get Support And Training
  Access live local support through tickets, chat or phone from day one, alongside live and on-demand training and learning resources for admins and users.

JobAdder Customer Support and Training

JobAdder’s customer success service combines live, local support with onboarding and learning resources to help every user get more from the platform. Customers can contact support by ticket, live chat or phone, and access live and on-demand training, in-app courses and walkthroughs, an AI assistant and a searchable knowledge base. Success programs range from self-service resources to proactive guidance and tailored success plans for selected customers. Team-specific consultation and enablement sessions are available as an add-on.

Category: Software Training Services

• Resolve Issues With Local Help
  Reach support through the channel that suits the issue, including real-time chat, phone for urgent or complex matters, or a ticket for a detailed request. Local support helps customers get answers from experts in their timezone.
• Build Skills On Your Schedule
  Join role-specific sessions, ask questions live, or use session recordings and learning resources when convenient. Regular training helps administrators and users learn the platform in ways relevant to their work.
• Learn While You Work
  Complete courses at your own pace and use contextual walkthroughs directly in your workflow, so guidance is available as you carry out platform tasks. In-app updates also help users discover new features.
• Find Answers Anytime
  Get help while working without waiting for a scheduled session. The assistant provides step-by-step responses, while natural-language knowledge base search surfaces relevant resources and links to additional detail.
• Choose Support That Fits
  Use self-service resources to solve challenges independently, receive proactive guidance through the scaled program, or work with customer success managers on tailored plans and reviews when eligible.
• Tailor Training To Your Workflows
  Arrange consultation and enablement that reflects your team’s processes, rather than relying only on general training resources. This service is available as an add-on.
• Get Help With Integrations
  Get assistance diagnosing issues with supported integrations. When a third-party provider needs to resolve the problem, JobAdder helps identify the right contact and information to share.