Hyland

Connects enterprise content and context to automate work, surface trusted insights and support responsible, scalable AI adoption.

Organizes content and cases, automates workflows, and gives users timely information for informed decisions and better experiences.

Unifies content, processes and governance to help teams find information, streamline workflows, collaborate and make informed decisions.

Manages complex enterprise content and rich-media assets at scale, connects information across systems, and supports efficient workflows, discovery and governance.

Streamlines content management and workflows, protects critical information, supports compliance and helps teams make informed decisions.

Deploy governed content for applications and AI quickly, without managing infrastructure or taking on traditional ECM overhead.

Helps healthcare providers manage and store imaging data through a vendor-neutral archive solution.

Reduces manual data entry to help accelerate business processes.

Classifies, extracts and validates data with intelligent capture software that uses human-like capabilities.

Extracts data and enables inspection and processing of files across document types.

Helps users find, analyze and use key information quickly and easily.

Automates complex workflows with Enterprise Agents, scaling workforce efficiency while keeping people involved in oversight.

Automates content-driven work, streamlines processes and approvals, and improves visibility to help teams reduce manual effort.

Keeps OnBase users on the latest monthly version through automated updates that support compliance and security.

Provides self-service capabilities for staff and the people they serve through an integrated portal solution.

Automates document processing and content-dependent workflows to reduce manual effort, improve data quality and accelerate business processes.

Finds business insights across content repositories, helps accelerate decisions and enables validation of AI-generated output.

Transforms unstructured data into structured, contextual content that helps AI agents and systems produce better outputs.

Automates repetitive, rules-based work end to end to help streamline business processes.

Optimizes imaging worklists to help increase radiology performance by 10–20%.

Helps healthcare teams access medical images quickly across the healthcare system for diagnostic viewing.

Connects and prepares medical images and associated data for sharing across the health system.

Provides quick document access and supports secure document management throughout the document lifecycle.

Gives AI systems a single point of access to enterprise information.

Provides customers access to Hyland University training.

Provides implementation services from Hyland.

Provides managed services from Hyland.

Provides consulting services as part of Hyland's services portfolio.

Provides data conversion services from Hyland.

Helps customers find their support team and access billing and technical support through Hyland Community.

Centralize, organize, search and secure organizational documents with version control, metadata, permissions and integrations with business applications.

Products: Hyland Alfresco, Hyland OnBase, Hyland Perceptive Content, Hyland Nuxeo, Hyland Saperion ECM, Hyland Cloud Content Repository, Hyland Content Innovation Cloud

Automated extraction, classification, and processing of documents integrated into workflows to accelerate document-centric business processes.

Products: Hyland IDP, Hyland Brainware, Hyland AnyDoc, Hyland Document Filters, Hyland Content Innovation Cloud

Automation and orchestration of repetitive operational workflows, compliance enforcement, and cross-system task automation to improve efficiency and reduce manual effort.

Products: Hyland Automate, Hyland Agent Builder, Hyland RPA, Hyland OnBase, Hyland Alfresco, Hyland Perceptive Content, Hyland Nuxeo, Hyland Content Innovation Cloud

Capabilities that index, correlate, and surface organization-wide documents, records, and context across apps and repositories to enable fast, relevant information discovery for employees.

Products: Hyland Enterprise Search, Hyland Knowledge Discovery, Hyland Knowledge Enrichment, Hyland Content Innovation Cloud

Capabilities for healthcare providers to capture, integrate, archive, share and diagnostically view medical images, while optimizing radiology worklists.

Products: Hyland Acuo, Hyland NilNexus, Hyland NilRead, Hyland PACSgear

Hyland Content Innovation Cloud

Hyland Content Innovation Cloud is a unified content, process and application intelligence platform that connects enterprise information and activates it in business workflows. Its federated, AI-native architecture brings structured and unstructured content together across Hyland and non-Hyland repositories without requiring migration, while respecting existing security and governance policies. It enriches content with business and industry context and combines knowledge discovery, intelligent document processing, automation and context-aware Enterprise Agents. Governance guardrails, traceable decisions, observability and human oversight support responsible AI adoption.

• Ground AI In Business Context
  Transform fragmented enterprise information into contextualized, AI-ready insights grounded in organizational data, business meaning and industry knowledge.
• Automate Workflows With Context-Aware Agents
  Coordinate specialized Enterprise Agents to automate routine work and execute intelligent processes across business workflows.
• Scale AI With Governance And Oversight
  Apply guardrails, traceable decisions, observability and human oversight to support responsible automation aligned with organizational policies.
• Unify Content Across Existing Repositories
  Connect information across repositories and business applications without moving it, while retaining existing security and governance policies.
• Turn Unstructured Content Into Insights
  Make unstructured enterprise content more accessible to AI, knowledge discovery and content-dependent business processes.
• Apply Insights Within Business Workflows
  Connect enterprise information to applications, people and processes so insights can support work and actions in context.
• Adopt AI Without Rebuilding Infrastructure
  Introduce AI capabilities across existing systems and workflows without requiring a complete infrastructure rebuild or content migration.
• Choose Models For Your AI Strategy
  Use supported models through AWS Bedrock or bring your own model within the platform's LLM-agnostic approach.

Hyland OnBase

Hyland OnBase is an AI-enabled operational content management product that organizes, manages and optimizes enterprise content, processes and cases. It orchestrates document capture and governance, automates content-centric workflows and feeds high-quality data to business systems. Low-code tools, prebuilt connectors and industry- and department-specific solutions support configurable implementations.

• Automate Repeatable Workflows And Tasks
  Configurable workflows, forms and rules help teams automate recurring work and move document-driven processes forward.
• Capture And Prepare Business Data For Immediate Use
  Automatic classification and verification help process data from multiple sources and make it available for use.
• Manage Case Content And Processes
  Bring case-related documents, emails, tasks, approvals, compliance activities and verifications together.
• Connect Applications And Synchronize Business Data
  Integrations make processes available in key applications, use their information to automate work and keep data consistent.
• Configure Solutions For Industry And Department Needs
  Low-code tools and prebuilt connectors support configurable solutions for line-of-business systems and specific requirements.
• Route Documents And Manage Exceptions
  Document routing and exception handling help manage work as it moves through business processes.
• Automate Secure Records Retention And Destruction
  Lifecycle management automates secure retention and destruction of documents and records.
• Monitor Content And Processes In Real Time
  Dashboards and audit trails show content and process activity.
• Share Content And Coordinate Teamwork Securely
  Co-authoring, version control, tasks and notifications help users work together while supporting security and control.
• Give Users A Personalized View Of Needed Information
  A personalized, complete view of relevant information helps users make informed decisions and advance their work.

Hyland Alfresco

Hyland Alfresco is an open, scalable, cloud-native platform for content-centric solutions, with a PaaS option and content, process and governance capabilities. Web-based viewing tools help users find information; process services streamline work; and collaboration tools support Microsoft 365 and Google Docs. Alfresco automates information governance, enriches content and metadata, and extracts information to provide insights. Built on open standards and APIs, it can be integrated and customized for business needs.

• Deploy Content Solutions With Flexible Cloud Options
  Use an open, scalable, cloud-native platform with a PaaS option to support content-centric solutions.
• Streamline Workflows And Inform Decisions
  Bring content and process services together to streamline work and support faster, informed decisions.
• Find And Access Information Anywhere
  Locate and view information using web-based tools from different locations and devices.
• Automate Information Lifecycle And Strengthen Compliance
  Automate information lifecycle management with limited user intervention to help reduce business risk and support compliance.
• Connect Applications And Adapt Alfresco To Needs
  Integrate and customize Alfresco for business needs, improve capture, automate processes and keep data synchronized.
• Extend Familiar Tools Across Teams
  Support enterprise collaboration by extending Microsoft 365 and Google Docs with collaboration tools.
• Enrich Content And Surface Useful Insights
  Automatically enrich content and metadata and extract information to provide insights.

Hyland Nuxeo

Hyland Nuxeo is a scalable, cloud-native enterprise content management product with rich multimedia support and digital asset management capabilities. It supports complex asset libraries, metadata-rich and compound content, and technical design assets. Its modular architecture, adaptable AI, workflow automation, federation capabilities and document-oriented REST API help manage content and connect enterprise systems. Nuxeo also supports flexible content modeling, high-volume ingestion, advanced search, and rights, retention, privacy and compliance controls.

• Scale Content Management For Heavy Workloads
  Support large workloads and extensive, metadata-rich asset repositories while maintaining performance.
• Manage Rich-Media Assets Across The Enterprise
  Manage and access rich-media content and digital assets from creation to publication while connecting related information across the enterprise.
• Deploy Content In Flexible Cloud Environments
  Use Nuxeo in chosen environments with a cloud-first product designed to help keep information secure.
• Model Complex Metadata And Asset Relationships
  Structure content around complex metadata requirements and manage technical, compound and multifile assets and their relationships.
• Find Assets With Advanced Search Capabilities
  Search capabilities help teams locate relevant content across complex asset libraries and metadata structures.
• Enforce Rights And Maintain Governance Controls
  Permissions, rights enforcement, retention controls and auditability help govern asset ecosystems and support regulatory compliance.
• Connect Content With Enterprise Applications
  Use the REST API to manage complex content interactions and integrate with existing enterprise and engineering systems.
• Ingest And Govern Large Asset Collections
  Bring extensive asset collections into managed repositories and organize them through structured workflows.
• Automate Workflows Across Content Processes
  Coordinate work across business processes and complex content supply chains.
• Unify Access To Federated Business Information
  Connect enterprise information systems to support central access and content management across connected systems.
• Generate Business-Specific Predictions With AI
  Use adaptable AI for business-specific predictions without requiring a dedicated data science team.
• Customize Content Solutions With Low-Code Tools
  Adapt content capabilities to specific requirements using the low-code development environment.

Hyland Perceptive Content

Hyland Perceptive Content is a scalable suite for managing content and processes, with purpose-built modules and integrations for information management. It captures, organizes and secures critical information, surfaces content alongside relevant business information, automates workflows and supports compliance throughout the content lifecycle.

• Organize And Secure Enterprise Information
  Centralize enterprise information to help teams organize and protect critical content.
• Connect Content Across Enterprise Applications
  Connect content with business applications to improve information accessibility and support management from capture through disposition.
• Control Access To Critical Information
  Protect enterprise information by managing access rights with a flexible, granular security model.
• Automate And Govern Retention Tasks
  Automate retention tasks and manage information through its lifecycle.
• Automate Workflows To Improve Efficiency
  Automate business processes to support productivity and reduce workflow disruption.
• Find Relevant Information In Context
  Present content alongside related business information to make it easier to access.
• Structure Information For Business Needs
  Index and structure information in ways suited to organizational requirements.
• Track Changes And Maintain Document Integrity
  Manage document revisions by tracking changes and maintaining version history.
• Capture Content From Multiple Sources
  Capture information from email, enterprise applications, multifunction printers, scanners and rich media.
• Prepare Content For Responsible AI Adoption
  Connect with Content Innovation Cloud to help prepare content for AI and support responsible AI scaling.
• Access Content Through A Web Client
  Access the web-based platform from different locations.
• Collaborate With Real-Time Document Access
  Help teams collaborate by providing real-time access to data and documents.
• Tailor Forms And Workflows To Business Needs
  Adapt applications and workflows through configurable forms and custom scripts, including use with Hyland Automate's AI and low-code tools.

Hyland Cloud Content Repository

Hyland Cloud Content Repository is a cloud-native content management platform that provides governed content for applications and AI. It is designed to deploy in days, without infrastructure to manage or traditional ECM overhead.

• Govern Content For Applications And AI
  Provide governed content for applications and AI to use.
• Manage Content In The Cloud
  Manage content with a cloud-native platform.
• Deploy In Days
  Deploy the repository in days rather than months.
• Avoid Managing Infrastructure
  Use the repository without managing infrastructure.
• Avoid Traditional ECM Overhead
  Adopt cloud-native content management without traditional ECM overhead.

Hyland Acuo

Hyland Acuo is a vendor-neutral archive solution that enables healthcare providers to manage and store imaging data.

• Manage Imaging Data Across Vendors
  Manage and store imaging data in a vendor-neutral archive.

Hyland AnyDoc

Hyland AnyDoc is an automated data capture product that reduces manual keystrokes to help accelerate processes.

• Reduce Manual Data Entry
  Automated data capture reduces manual keystrokes and helps accelerate processes.

Hyland Brainware

Hyland Brainware is intelligent capture software that uses human-like capabilities to classify, extract and validate data.

• Classify Captured Data
  Classify captured data as part of intelligent capture.
• Extract Data
  Extract data from captured content as part of intelligent capture.
• Validate Data
  Validate data as part of intelligent capture.

Hyland Document Filters

Hyland Document Filters is a data extraction tool that enables inspection and processing of files for any type of document.

• Extract Data From Documents
  Extract data from files across document types.
• Inspect Files Across Document Types
  Inspect files across document types.
• Process Files Across Document Types
  Process files across document types.

Hyland Enterprise Search

Hyland Enterprise Search is software that makes locating, analyzing and using key information simple and fast.

• Find Key Information Quickly
  Makes locating key information simpler and faster.
• Analyze Key Information
  Helps users analyze key information.
• Use Key Information
  Helps users put key information to use.

Hyland Agent Builder

Hyland Agent Builder enables organizations to design, deploy and manage Enterprise Agents that automate complex workflows. It supports AI-driven automation and workforce efficiency while maintaining human oversight.

• Design And Deploy AI Agents
  Create and deploy Enterprise Agents to support AI-driven automation across business workflows.
• Manage Enterprise Agents
  Design and manage agents intended to automate complex workflows and support workforce efficiency.
• Automate Complex Workflows
  Use AI agents to automate complex workflows and support efficient work.
• Maintain Human Oversight
  Scale workflow automation while retaining human oversight.
• Scale Workforce Efficiency
  Apply Enterprise Agents to complex workflows to support greater workforce efficiency.

Hyland Automate

Hyland Automate is an AI-enhanced solution for end-to-end content-driven process automation and service orchestration. It uses AI to simplify complex processes and reduce manual tasks. Organizations can create and manage digital forms and workflows, connect core business systems, and automate routing approvals and importing and indexing documents. Workflow visibility, notifications, validation rules and audit trails help users track work, improve data quality and strengthen accountability.

• Automate Content-Driven Processes
  Automate processes that depend on digital content to reduce manual work and support operational efficiency.
• Orchestrate End-To-End Services
  Coordinate services within content-driven processes to support end-to-end automation.
• Create AI-Powered Automations
  Use AI-powered creation and coordination of automation to simplify complex processes and reduce manual tasks.
• Automate Tasks And Workflows
  Automate manual tasks and data flows, and direct content to the people or workflows needed for business actions.
• Connect Core Business Systems
  Connect business systems to content and workflows to support data and process flows across the organization.
• Create Dynamic Digital Forms
  Build flexible digital forms, including forms with conditional fields, to support intake and workflows.
• Track Workflow Status
  Give users visibility into request status, ownership and next steps.
• Validate Required Form Data
  Check required information to improve data quality and reduce delays and rework.
• Collect Digital Signatures
  Use digital signatures in form-based workflows to support digital approvals.
• Keep Approvals Moving
  Notify participants about pending approvals to help workflows progress.
• Automate Document Indexing
  Automate document importing and indexing to reduce administrative effort and improve consistency.
• Strengthen Approval Accountability
  Maintain audit trails and system logs to support accountability and audit readiness.

Hyland Cloud Update Service

Hyland Cloud Update Service provides OnBase users with automated updates to the latest monthly version, supporting compliance and security.

• Keep OnBase Current
  Automated updates provide OnBase users with the latest monthly version.
• Support Compliance
  Regular updates support compliance for organizations using OnBase.
• Support Security
  Regular updates support security for organizations using OnBase.

Hyland Content Portal

Hyland Content Portal is an integrated portal solution that provides self-service capabilities for an organization's staff and the people it serves.

• Enable Staff Self-Service
  Give staff self-service capabilities through an integrated portal.
• Enable Public Self-Service
  Provide self-service capabilities for the people an organization serves.

Hyland IDP

Hyland IDP is AI-native intelligent document processing software that uses AI agents and large language models to automate content-dependent processes. It captures, recognizes, separates and classifies documents, extracts and validates data, and enriches extracted content with insights and metadata. Prompt-based design, low-code configuration and integrations with enterprise applications and process platforms support automation from document intake through business action.

• Automate Document Processing With AI Agents
  Apply AI-agent-powered processing to automate document tasks across content-dependent processes.
• Recognize Diverse Document Content
  Capture printed and handwritten text, marks, stamps, watermarks and tabular data.
• Separate And Classify Documents Automatically
  Identify document types and separate individual documents from scanned pages without separator sheets.
• Extract Data From Varied Content
  Retrieve data and metadata from semistructured and unstructured documents, with field suggestions.
• Automate Workflows From Intake To Action
  Connect systems, people and AI agents from document intake through subsequent business processes and action.
• Validate Extracted Data With Human Review
  Check extracted content, formats and document structures, with human verification where appropriate.
• Enrich Data With Relevant Context
  Add relevant insights and metadata to extracted content for downstream processes.
• Configure Automation With Low-Code Tools
  Use prompts, suggestions, templates and low-code tools to configure automation, including BPMN-compliant processes.
• Connect Document Processing To Enterprise Platforms
  Integrate document processing with enterprise applications, ECM and process automation platforms to support information flow.
• Learn Document Variations Over Time
  Adapt to variations within document types over time, as described by a customer.

Hyland Knowledge Discovery

Hyland Knowledge Discovery is an AI-powered application for search, knowledge discovery and decision support. It unlocks relevant business insights across multiple content repositories, accelerates decisions and enables users to validate AI-generated output.

• Discover Cross-Repository Insights
  Surface insights across repositories and draw on information distributed across the organization.
• Find Relevant Information
  Search enterprise information with AI-powered capabilities to locate relevant content.
• Accelerate Decisions
  Use discovered business insights to support and accelerate decision-making.
• Validate AI-Generated Output
  Validate AI-generated output using business insights discovered across content repositories.

Hyland Knowledge Enrichment

Hyland Knowledge Enrichment is a data management suite that transforms raw, unstructured data into high-quality, structured, contextual and AI-ready content. It provides context for AI agents and systems to produce better outputs.

• Transform Unstructured Data
  Convert raw, unstructured information into structured content ready for AI use.
• Provide Context For AI
  Add context to AI-ready content so AI agents and systems can produce better outputs.

Hyland RPA

Hyland RPA is a robotic process automation software suite designed to provide end-to-end automation. Its bots automate manual, rules-based, high-volume and repetitive tasks, including data processing, data entry and verification. Hyland RPA can also work with OnBase; a customer cited the integration for claims processing and new business operations.

• Automate Processes End To End
  Apply robotic automation across end-to-end processes.
• Automate Repetitive Manual Tasks
  Use bots for repetitive, rules-based work at high volumes, including processing, entering and verifying data.
• Connect RPA With OnBase
  Pair Hyland RPA with OnBase to support operations such as claims processing and new business handling.

Hyland NilNexus

Hyland NilNexus is an intelligent imaging worklist optimizer designed to improve radiology performance. It is described as capable of increasing radiology performance by 10–20%.

• Increase Radiology Performance By 10–20%
  Optimizing imaging worklists is described as capable of increasing radiology performance by 10–20%.

Hyland NilRead

Hyland NilRead is a universal diagnostic viewer that provides fast access to medical images across the healthcare system.

• Access Medical Images Quickly
  Help users access medical images quickly across the healthcare system.
• View Medical Images Across The Healthcare System
  Enable diagnostic viewing of medical images throughout the healthcare system.

Hyland PACSgear

Hyland PACSgear is a suite for capturing, integrating, normalizing and sharing medical images and associated data across a health system.

• Capture Images And Associated Data
  Capture medical images and associated data for health-system use.
• Integrate Images And Associated Data
  Integrate medical images and associated data across the health system.
• Normalize Images And Associated Data
  Normalize medical images and associated data.
• Share Images And Associated Data
  Share medical images and associated data across the health system.

Hyland Saperion ECM

Hyland Saperion ECM is an enterprise content management solution that provides access to documents and helps organizations manage them securely throughout their lifecycle.

• Access Documents Instantly
  Helps users reach documents quickly.
• Manage Documents Securely
  Supports secure document management across the document lifecycle.

Hyland OpenArch

Hyland OpenArch is an open-source solution that gives AI systems a single point of access to enterprise information.

• Unify AI Access
  Give AI systems a single point of access to enterprise information.

Education Services

Hyland lists Education Services among its services and provides a Training link to Hyland University.

• Access Training
  Customers can access Hyland University through the Training link on Hyland's website.

Implementation Services

Hyland offers Implementation Services.

Managed Services

Hyland offers Managed Services.

Consulting Services

Hyland offers consulting services as part of its services portfolio. Available content does not specify the scope or delivery of these services.

Data Conversion Services

Hyland lists Data Conversion Services as one of its services.

Technical Support

Hyland customers can use the Hyland Community support portal to find their support team and access billing and technical support.

• Find Your Hyland Support Team
  The support portal gives existing customers a place to locate their Hyland support team.
• Access Billing And Technical Support
  Customers can use Hyland Community to access billing and technical support.