Estate Management Solutions Unclaimed

Personalized recruitment services for luxury households with a nationwide reach.

Empowers luxury private service professionals with essential skills through comprehensive training courses.

Enhance leadership and self-awareness for better hiring and service delivery.

Enhance professional development in luxury service through tailored mentorship and coaching.

Ensure high operational standards through expert guidance in household manual development and staff mentorship.

Ensure Reliable Staffing Through Comprehensive Background Checks.

Recruitment, placement, and candidate presentation services for luxury residences, including tiered hiring, candidate networks, and secure candidate portals.

Identity, credential, background and social-media screening and behavioral vetting used to reduce hiring risk and improve retention in private households.

Role-specific education, certification, mentorship, and coaching programs that develop technical and soft skills for private service professionals.

Development of household manuals, governance frameworks, vendor management guidance, and operational templates to standardize service and protect privacy.

Luxury Household Staffing

EMS Staffing & Recruitment division offers personalized recruitment services for luxury homes across the United States, with tiered staffing options enabling clients to choose their approach. The program draws from an extensive candidate network and presents candidates through a secure portal with resumes and the EMS Skills Profile.

• Connects Clients With Local Talent
  Our extensive candidate network allows for quick and effective sourcing of professionals tailored to specific household needs.
• Matches Needs With Expertise
  We analyze household requirements to deliver a perfect match in skillset and personality for seamless integration.
• Ensures Privacy and Transparency
  Our secure portal presents candidates’ profiles, ensuring that client privacy is upheld while facilitating informed decisions.
• Offers Flexible Hiring Options
  A range of packages allows clients to choose the best approach for their unique staffing needs.
• Empowers Professionals
  Comprehensive programs prepare candidates not just for roles, but to excel in high-standard environments.

Estate Management Solutions Education

EMS Education & Training provides comprehensive training for luxury private service professionals, including The Keys Class and The Essentials Course. Courses are delivered online and focus on developing core skills for private service.

• Provides Comprehensive Training
  Offers a structured learning framework designed specifically for luxury household professionals.
• Draft Household Manuals
  Equips participants with the tools to create effective operational guidebooks for household management.
• Enhances Soft Skills
  Teaches vital skills necessary for excelling in dynamic and private service environments.
• Flexible Learning Access
  Provides the opportunity to learn at one's own pace from any location, facilitating professional growth.
• Enables Personal Development
  Offers personalized coaching designed to enhance the skills and career trajectories of professionals.
• Informed Hiring Decisions
  Aids in making better staffing choices by understanding candidate traits through empirical data.

Hogan Assessments

Hogan Assessments are used within EMS coaching and mentorship to help Principals and Private Service Professionals understand how they are perceived and to improve leadership and service delivery.

• Enhance Professional Growth
  Hogan Assessments provide insights that help Principals and family offices refine their leadership skills and enhance their effectiveness, promoting a better working environment.
• Facilitate Informed Hiring
  This service provides essential evaluations to ensure candidates align well with the roles and organizational culture, boosting long-term success.
• Improve Perception & Impact
  These assessments enable private service professionals to gain invaluable insights into their workplace behaviors, improving their interactions and leadership styles.

Mentorship & Coaching

EMS offers mentorship and coaching programs to support the development of private service professionals and leaders, incorporating Hogan Assessments as a guiding tool.

• Guides Development Effectively
  Utilizes a robust assessment tool to provide insights that enhance leadership and personal development strategies for private service professionals.
• Cultivates Professional Growth
  Encourages ongoing career development with structured mentorships that address specific challenges and foster skills in the private service industry.
• Enhances Service Quality
  Provides personalized coaching sessions aimed at refining skills and improving service levels in luxury environments.
• Meets Unique Needs
  Creates specific development pathways that align with the aspirations and strengths of each private service professional.

Household Manual Development & Mentorship Program

The Household Manual Development & Mentorship Program provides guidance for developing household manuals and mentoring staff to support consistent service and governance in the home. This initiative empowers Private Service Professionals with the necessary skills to enhance efficiency and uphold high standards within luxury residences.

• Facilitates Systematic Organization
  Helps professionals systematically organize household information into a comprehensive manual, enhancing continuity and clarity in household operations.
• Enhances Service Quality
  Provides ongoing mentorship to staff, ensuring they are equipped with skills for delivering consistent and high-quality service in a luxury setting.
• Promotes Holistic Professional Growth
  Includes training in both operational and interpersonal skills, empowering staff to navigate the complexities of private service effectively.
• Ensures Structured Guidance
  Facilitates structured mentorship sessions, allowing professionals to discuss challenges and strategize solutions under expert guidance.
• Equips with Practical Tools
  Offers access to templates and resources that streamline household management tasks, promoting efficiency and productivity.

Background Check Services

Background Check Services offered by EMS verify staff credentials as part of the private staffing process.

• Validate Staff Credentials
  Our thorough process confirms identity, verifies employment and education history, and checks criminal records, ensuring candidates are trustworthy.
• Assess Cultural Fit
  This structured interview assesses decision-making tendencies, which are crucial for high-trust roles.
• Identify Potential Red Flags
  Checks for inappropriate conduct that may pose risks to the workplace or reputation.