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University of North Carolina at Chapel Hill Library

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Librariesguides.lib.unc.eduChapel Hill, NCUpdated

UNC Library provides research and information services that support teaching, learning, and scholarly inquiry for the UNC community.

Overview

The University of North Carolina at Chapel Hill Library provides research, information services, and learning resources to support teaching, learning, and scholarship. As a core academic library serving students, faculty, researchers, and staff at UNC, it offers access to information resources, research guidance, and both digital and physical collections. The library also maintains guides across disciplines to help users locate credible sources, develop information literacy, and advance discovery. In addition to its collections, the library provides services such as researching assistance and instruction to support academic success, along with location and hours information and policy resources.

Mission statement

To support teaching, learning, and research by providing access to information resources, expert guidance, and scholarly services for the UNC community.

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What we offer

PromptLab

Secure AI Workspace For Teaching, Learning, And Research.

promptlab.lib.unc.edu →

Library Data Services

Service

Enhances research through expert data support and collaborative resources.

library.unc.edu →

Market segments

Market size by segment

Growth potential (CAGR)

Research data services

15 Billion USD9% CAGR

Capabilities that enable academic researchers to access computing labs, specialist consultations, data analysis and visualization, and collaborative workspaces to support scholarly inquiry and reproducible research.

Products: Library Data Services

Geographic information systems

11.7 Billion USD8.6% CAGR

Services and training that provide spatial data collection, mapping, geospatial analysis, and applied mapping for planning, research, and community engagement.

Products: Library Data Services

Generative AI platforms for higher education

0.8 Billion USD33% CAGR

Campus-hosted AI workspaces that provide access to multiple large language models and task-specific agents under institutional access controls to support teaching, learning, and research workflows.

Products: PromptLab

Research governance and compliance

1 Billion USD15% CAGR

Capabilities that provide audit-ready traceability, access controls, metadata governance, and compliance reporting for research assets and insights.

Products: PromptLab

More information about our offering

PromptLab

PromptLab is Carolina's library-supported AI workspace that provides secure access to generative AI tools for teaching, learning, and research. It offers access to advanced large language models from multiple providers in a single interface, enabling users to interact with different models and create task-specific AI agents to support academic and professional workflows. The platform operates under UNC data governance standards, ensuring data remains within University IT systems and is not used to train AI models.

  • Ensures Controlled Data Usage
    This feature guarantees that user data is handled according to strict governance policies, providing peace of mind to users regarding data security.
  • Protects User Data Privacy
    This policy ensures that sensitive information stays within controlled environments, not exposing it to external training datasets.
  • Facilitates Customized Solutions
    This feature enables users to design AI agents tailored for specific tasks, enhancing productivity and workflow efficiency.
  • Streamlines Model Interaction
    Users can efficiently engage with various AI models through a single interface, simplifying the user experience and optimizing task handling.
  • Provides Exclusive Access
    Only registered UNC-Chapel Hill affiliates can access PromptLab, ensuring a secure and community-focused environment.

Library Data Services

Library Data Services supports researchers with data, mapping, and visualization needs. It provides a computing lab with GIS and data visualization software, walk-in assistance by student consultants, specialist consultations by appointment, collaborative spaces with whiteboards and external displays, and technology short courses to promote digital scholarship.

  • Leverage Advanced Tools
    The lab is equipped with cutting-edge software to assist researchers in data analysis and visualization projects.
  • Access Expert Guidance
    Users can secure appointments with data experts to navigate complex research questions and methods.
  • Facilitates Group Work
    The collaborative spaces support teamwork and presentations, fostering an interactive research environment.
  • Enhance Skills
    Courses are designed to elevate users' digital skills and promote effective research practices.
  • Get Immediate Help
    On-site consultants provide quick responses and assistance for various data-related queries.

Sources

Methodology and sourcing behind the figures and links shown above.

Research data services

No direct market-size figures for academic research data services appeared in the provided results. I derived the estimate by benchmarking adjacent markets in the search results (big data/data engineering, data services, data-center and vertical data services) and allocating a conservative share to the academic research segment (compute, specialist consultations, analysis/visualization, collaborative workspaces). Reports show data-services and big-data markets growing at ~9–10% CAGR and data-center services growing mid-single digits; using these as comparators, a global research data services market is plausibly in the low tens of billions and likely to grow at a CAGR similar to broader data-services trends. The estimate (USD 15B) assumes universities, research institutes, and government labs account for roughly 8–12% of comparable service spending in the broader data-services/data-engineering ecosystem; the CAGR (9.0%) aligns with published CAGRs for big-data and data-services subsegments in the references.

Geographic information systems

Multiple industry reports in the provided search results place the global GIS market in 2025 between about $10.8B and $14.6B, with a cluster around $11.6–11.8B. I selected $11.7B as a midpoint consensus for 2025. Reported CAGRs vary (≈8.4%–15.5%); I chose a conservative growth potential of 8.6% reflecting the lower-consensus estimates reported by several sources (MarketsandMarkets, Precedence) while noting higher short-term forecasts from other firms.

Generative AI platforms for higher education

Estimates derive from published figures for the broader AI-in-education market (valued at $7.05B in 2025 with ~35% CAGR) and sector reports citing ~32% CAGR for higher-education AI. Campus-hosted generative-AI workspaces are a focused subset (deployment, institutional licensing, integrations, security) likely comprising roughly 10–12% of the overall AI-in-education market today, yielding an estimated market size of about $0.8B and a growth profile similar to the overall segment (mid-30% CAGR).

Research governance and compliance

No vendor reports in the results measure “research governance and compliance” separately. I derived the estimate as a niche subset of the broader data-governance and GRC markets shown in the search results. Data-governance market estimates cluster around USD 4–5B (2025) with high growth (15–20%+), while GRC/platform markets are much larger (~USD 55–65B, ~10–15% CAGR). Research governance (metadata, provenance, access controls, audit-ready reporting for research assets) is plausibly a small specialist portion of data-governance spend plus a minor share of enterprise GRC spend; conservatively estimated at ~USD 1.0B today with growth in line with data-governance demand driven by AI provenance and regulatory requirements (~15% CAGR).

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