GIGoTab, Inc. logo

GoTab, Inc.

Unclaimed
Restaurant Technologygotab.comArlington, VA, United StatesUpdated

GoTab is a hospitality technology company delivering an end-to-end restaurant commerce platform that helps operators streamline ordering, payments, and guest engagement.

Overview

GoTab is a hospitality technology company that provides an open, end-to-end restaurant commerce platform designed to help operators modernize guest experiences. Focused on the hospitality industry, GoTab serves venues from casual to entertainment, helping teams streamline ordering, payment, and guest engagement across front-of-house and back-of-house operations. The company emphasizes a customer-centric approach with transaction-based pricing and 24/7 support, working with clients as co-creators to deliver reliable, scalable solutions that improve service, reduce errors, and grow revenue while respecting operators’ needs and constraints.

Mission statement

Our mission is to empower hospitality operators to deliver outstanding guest experiences through a flexible, transaction-based platform supported by 24/7 service and a collaborative, client-focused approach.

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What we offer

Restaurant Commerce Platform

Enhance guest experiences and streamline operations with GoTab’s restaurant commerce platform.

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Marketplace

Create a streamlined ordering experience for guests across multiple vendors.

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Market segments

Restaurant point of sale and back-office

Integrated POS and back-office capabilities that unify ordering, payments, reporting, and operational workflows for full-service and quick-service restaurants.

Products: Restaurant Commerce Platform

Mobile ordering and contactless payment

Guest-facing mobile order-and-pay experiences that enable contactless transactions, QR/mobile payment, and in-venue self-service to speed throughput and reduce touchpoints.

Products: Marketplace, Restaurant Commerce Platform

Online ordering and delivery management

Web and social-channel ordering with support for pickup, curbside, and delivery workflows to capture off-premise revenue and manage order fulfillment.

Products: Restaurant Commerce Platform, Marketplace

Kitchen display and real-time order management

Kitchen display systems and real-time order orchestration that improve back-of-house throughput, order accuracy, and communication between front- and back-of-house.

Products: Restaurant Commerce Platform, Marketplace

Guest engagement and loyalty

Capabilities for loyalty programs, personalized communication, and guest-centric experience design that drive repeat visits and lifetime value.

Products: Restaurant Commerce Platform

Event and venue commerce

Multi-vendor and venue-focused commerce for events and entertainment settings that centralize vendor management and enable flexible ordering across locations and service models.

Products: Marketplace

Payments and loss prevention for hospitality

Payment processing and revenue-protection features tailored to hospitality operations, including transaction-based pricing and fraud/loss prevention safeguards.

Products: Restaurant Commerce Platform, Marketplace

More information about our offering

Restaurant Commerce Platform

GoTab’s restaurant commerce platform is an end-to-end solution designed to optimize guest experiences and operator operations across front-of-house and back-of-house. It supports all service models—full service, quick service, online ordering, curbside pickup and delivery—while integrating core components such as point of sale, mobile ordering, kitchen management, and guest engagement. The platform emphasizes a guest-centric approach, open integrations with best-of-breed solutions, transaction-based pricing, and 24/7 operator support.

  • Unify Operations Seamlessly
    GoTab’s end-to-end platform connects every aspect of your restaurant, ensuring smooth operations and enhanced efficiencies.
  • Streamline Customer Experience
    Guests can easily navigate menus and check out, reducing wait times and improving satisfaction.
  • Streamline Operations
    Seamlessly integrates front and back-of-house operations to enhance service efficiency.
  • Facilitate Direct Orders
    Guests can order directly through owned platforms, improving control and increasing profits.
  • Ensure Revenue Security
    Confirms payments before processing orders, reducing losses from insufficient funds.
  • Enhance Guest Satisfaction
    Focusing on guest needs, GoTab creates tailored experiences that elevate satisfaction and encourage loyalty.
  • Versatile Service Models
    Accommodates diverse service needs, from casual dining to rapid takeout, enhancing operational flexibility.
  • Improve Kitchen Efficiency
    The KDS streamlines order processing, reducing errors and improving coordination between front and back of house.
  • Integrate Easily
    GoTab’s open integrations allow for seamless compatibility with existing technology, enhancing overall functionality.
  • Build Customer Relationships
    Engagement tools foster loyalty and repeat business through personalized offers and interactions.
  • Affordable Operational Costs
    The transaction-based model ensures costs align with revenue, empowering operators financially.

Marketplace

GoTab’s Marketplace is an integrated solution that enhances guest engagement and simplifies the ordering process across different service venues. It allows establishments to offer various food and beverage options in a seamless interface that guests can access on their mobile devices. This flexible platform supports contactless transactions, enabling guests to order and pay on their own terms, whether dining in, taking out, or enjoying events.

  • Promotes Safety and Convenience
    Simplifying payment through mobile solutions enhances the overall dining experience while addressing public health concerns.
  • Simplifies Ordering From Multiple Vendors
    Marketplace consolidates orders into one platform, encouraging guests to explore various options and simplifying payment processes for operators.
  • Improves Operational Efficiency
    With real-time updates, staff can respond quickly to orders and reduce wait times.

Sources

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