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folk Unclaimed

CRM

www.folk.app

folk is a modern CRM that helps teams manage multi-channel relationships and automate outreach with AI-powered assistance.

folk is a modern CRM platform designed to help teams manage relationships across multiple channels. It unifies contacts, communication histories, and workflows, enabling sales teams, agencies, startups, partnerships teams, and venture capital firms to collaborate efficiently. The platform offers AI-powered assistants to automate routine tasks, robust enrichment and research capabilities, and scalable pipelines, dashboards, and integrations with leading tools to support multi-channel outreach and relationship-building at scale.

To help organizations build lasting relationships at scale by unifying contacts, conversations, and workflows across channels with intelligent automation.

What we offer

folk CRM

folk CRM streamlines contact management and enhances team collaboration across multiple channels with AI features.

www.folk.app/

folkX extension for LinkedIn

Accelerate your sales by seamlessly integrating LinkedIn with your CRM for enhanced lead management.

www.folk.app/products/folkx

AI Sales Assistants

Enhance sales outreach and follow-ups with AI-driven assistance around the clock.

www.folk.app/products/ai-sales-assistants

Dashboards

Analyze sales performance and gain insights with customizable dashboards.

www.folk.app/products/dashboards

Pipelines Management

Efficiently visualize and manage your sales cycle with collaborative pipelines and relationship-focused insights.

www.folk.app/products/pipelines-management

Integrations

Streamline your sales workflows by connecting to various integrations effortlessly.

www.folk.app/products/integrations

folk mobile app

Effortlessly manage relationships and close deals anywhere with the folk mobile app.

www.folk.app/mobile

CRM for LinkedIn

Transform LinkedIn connections into meaningful relationships with powerful CRM tools.

www.folk.app/linkedin-crm

CRM for Gmail

Enhance your Gmail experience with a powerful CRM integration to streamline relationship management and outreach.

www.folk.app/crm-for-x/gmail

CRM for Outlook

Integrate Outlook with folk to streamline sales processes and enhance relationship management.

www.folk.app/crm-for-x/outlook

CRM for WhatsApp

Streamline WhatsApp communication and enhance sales tracking with real-time CRM integration.

www.folk.app/whatsapp-crm

Market segments

Market size by segment

Growth potential (CAGR)

Team communications and relationship management

7.7 Billion USD13% CAGR

Unified, multi-channel communication and engagement tracking that consolidates texts, email, calls, and messaging with AI-driven summaries and follow-ups.

Sales engagement

9.6 Billion USD14% CAGR

Capabilities to automate, sequence, and schedule personalized outbound outreach and follow-ups while managing contact interactions to increase meeting velocity and reply rates.

Sales intelligence and enrichment

4.85 Billion USD11.1% CAGR

Lead data aggregation and enrichment using public signals and third-party providers to enrich prospect profiles and improve outreach relevance.

Sales pipeline management and analytics

6.327 Billion USD7.52% CAGR

Visualization and analytics of deal pipelines with stage conversion metrics, deal aging, forecasting, and reporting to improve close rates and pipeline health.

More information about our offering

folk CRM

folk CRM is a modern platform that unifies contacts, communication histories, and workflows across multiple channels. It enables teams across sales, agencies, startups, partnerships, and venture capital to collaborate efficiently. It includes AI-powered assistants to automate busywork, robust enrichment and research capabilities, and scalable pipelines and dashboards. It integrates with LinkedIn, Gmail, Outlook, WhatsApp, and other tools to support multi-channel outreach and relationship-building at scale.

  • Automate Tasks Effectively
    Utilizing AI assistants ensures that mundane tasks are handled automatically, allowing teams to focus on higher-value activities and improving overall efficiency.
  • Create Comprehensive Relationship Views
    This feature ensures that all interactions across various platforms are consolidated, providing teams with a holistic view of their relationships.
  • Enhance Data Quality Instantly
    The platform enriches contact information automatically, filling gaps in data, which enhances the accuracy and actionability of your CRM database.
  • Track Performance Seamlessly
    Users can visualize deal stages and performance metrics through customizable pipelines and dashboards, aiding in strategic decision-making.
  • Streamline Workflows Across Tools
    The ability to connect with popular platforms facilitates smoother workflows, allowing for greater efficiency in data management and communication.
  • Never Miss Follow-Ups
    This feature analyzes communication patterns to alert users about when to follow up, ensuring that no opportunities slip through the cracks.
  • Save Research Time
    By automating the research process, users can obtain critical business insights quickly, enhancing their readiness for sales pitches.
  • Close Deals Anywhere
    With the mobile app, users can manage contacts and close deals on-the-go, ensuring that critical actions are never missed, regardless of location.
  • Improve Outreach Efficiency
    This proactive feature ensures that potential clients receive timely communication, helping to convert leads into customers.

folkX extension for LinkedIn

folkX extension for LinkedIn connects your CRM to LinkedIn and 7+ platforms, enabling one-click lead capture and enrichment without leaving LinkedIn.

  • Integrate Multiple Platforms
    Easily manage your outreach by utilizing folkX across popular platforms like LinkedIn and Gmail.
  • Capture Contacts Instantly
    Import individuals or bulk upload targeted lists from LinkedIn without leaving the platform.
  • Enhance Data Quality
    Automatically fill in missing contact details using multiple data sources for comprehensive profiles.
  • Fast and Accurate Data Retrieval
    Quickly enrich your contact lists with accurate details to improve engagement and outreach efforts.
  • Never Miss A Follow-Up
    Automate follow-ups and keep your leads engaged with proactive reminders tailored to your workflow.
  • Organize Your Sales Process
    Track progress and manage deals effectively with shared pipelines tailored for your team's needs.
  • Streamline Outreach
    Save time by using predefined templates and personalizing them for quick and effective communication.

AI Sales Assistants

AI Sales Assistants are assistants working for you 24/7 to support outreach, research, and follow-ups. They learn from your data to automate busy work and power multi-channel workflows.

  • Improves Follow-up Timing
    Using AI, it helps you promptly follow up by identifying inactive discussions and offering personalized email suggestions.
  • Provides Instant Summaries
    It creates concise recaps of recent interactions, ensuring you have a clear overview of discussions and next actions.
  • Automates Business Research
    It enriches company profiles with essential insights, allowing you to prepare effectively for meetings and pitches.
  • Streamlines Email Outreach
    Automate outreach by setting up workflows that send personalized emails based on specified triggers.

Dashboards

Dashboards help plan now and what's next by analyzing your sales funnel, tracking team performance, and sharing reports.

  • Identify Areas For Growth
    Understand bottlenecks in your sales process to strategize improvements.
  • Monitor Team Effectiveness
    Gain insights into individual and team contributions to enhance overall productivity.
  • Tailor Metrics To Your Needs
    Adjust your dashboards to focus on the KPIs that matter most to your business.
  • Highlight Investment Areas
    Easily identify which categories yield the best returns through visual comparisons.
  • Simplify Reporting
    Generate shareable reports quickly to keep stakeholders informed.

Pipelines Management

Pipeline management visualizes the entire sales cycle with collaborative pipelines and supports relationship-based data across people, companies, and objects.

  • Visualize Your Sales Cycle Together
    Enable teams to work together on pipeline stages, making it easier to manage and close deals collectively.
  • Focus on Building Relationships
    Shift your perspective from managing deals to nurturing contacts and partnerships, creating deeper connections.
  • Tailor to Your Needs
    Customize pipeline views to match your specific needs, whether focusing on individual relationships or broader categories.
  • Enhance Team Communication
    Facilitate better collaboration within teams by keeping track of interactions and setting reminders for follow-ups.
  • Keep All Your Contacts Together
    Integrate various communication tools to maintain a centralized database of all interactions, improving access and insights.

Integrations

Integrations connect folk to tools in seconds to save time and extend capabilities across platforms and data providers.

  • Enhance Contact Profiles
    Automatically enrich your contacts' information using trusted data sources for better insights.
  • Centralize Communication
    Easily import and sync your email conversations, ensuring all interactions are recorded in one place.
  • Automate Workflows Easily
    Integrate with popular automation tools like Zapier and Make to streamline repetitive tasks.
  • Integrate WhatsApp Chats
    Automatically capture conversations and contacts from WhatsApp for a comprehensive communication history.
  • Expand Tool Interconnectivity
    Seamlessly connect folk to a wide array of applications to enhance functionality and data flow.
  • Utilize AI For Customization
    Leverage AI capabilities for generating personalized fields within your CRM.
  • Stay on Top of Events
    Easily sync your Google Calendar to ensure all appointments and meetings are tracked.

folk mobile app

Capture and close deals anywhere with folk’s mobile app. Contacts by folk CRM lets you sync contacts from your phone and other platforms.

  • Seamlessly Capture Contacts
    Add contacts directly from events, meetings, or while on the move to enhance your database instantly.
  • Unify Contacts Across Platforms
    Ensure all your data is up-to-date, allowing for a seamless transition between mobile and desktop usage.
  • Document Interactions Instantly
    Capture insights and update contact details immediately, so you never miss a beat in relationship management.
  • Find Contacts Instantly
    迅速找到联系人,节省时间并提高效率,无需翻阅冗长的联系人列表。
  • Easily Sync Contacts
    Gather contacts from all your preferred platforms, ensuring you have a complete view of your network.
  • Add Hands-Free Notes
    Update contact notes in real time without interrupting your workflow, making multitasking easier.

CRM for LinkedIn

LinkedIn-based CRM platform offering CRM capabilities integrated with LinkedIn for multi-channel relationship management.

  • Connect LinkedIn With CRM
    Seamlessly capture LinkedIn contacts, enrich their details, and manage follow-ups without leaving the platform.
  • Discover Missing Data Instantly
    Automatically fill in contact gaps such as email and phone numbers, enabling faster relationship building.
  • Never Miss A Follow-Up
    Utilize AI to automate outreach and follow-ups, ensuring timely engagement with prospects.
  • Engage Across Multiple Channels
    Engage your leads using various channels like email and social media, ensuring a holistic approach to relationship management.
  • Track Deals Efficiently
    Adapt sales workflows with tailored pipelines that reflect your unique sales process.
  • Visualize Key Metrics
    Access insights into your sales activities and performance through comprehensive dashboards.

CRM for Gmail

Gmail-based CRM integration that syncs Gmail conversations into folk to support relationship management.

  • Centralize All Emails
    Automatically link all Gmail conversations to your CRM, making it easy to follow up and maintain relationship history directly from your inbox.
  • Enhance Lead Information
    Fill in missing contact details quickly, allowing you to focus on building relationships rather than manual data entry.
  • Scale Outreach Efficiently
    Utilize templates and automation to reach out to multiple leads effortlessly while maintaining a personal touch.
  • Never Miss A Follow-Up
    Leverage AI to track conversations and receive timely reminders for follow-up actions, ensuring no opportunities are missed.
  • Organize Sales Processes
    Collaboratively manage your sales cycle with customizable views to track progress and interactions on shared pipelines.

CRM for Outlook

Outlook-based CRM integration that syncs Outlook conversations into folk for relationship management.

  • Sync Outlook Conversations
    Automatically sync all emails and meeting details from Outlook to folk, ensuring your interactions are logged and managed in one place.
  • Visualize Sales Pipeline
    Easily track your sales flow and collaboration on deals with customizable pipeline views.
  • Automate Follow-ups
    Leverage AI to send personalized follow-up messages, ensuring you engage prospects effectively.

CRM for WhatsApp

WhatsApp-based CRM integration enabling WhatsApp conversations and contacts to be managed in folk.

  • Connect WhatsApp To CRM
    Easily import WhatsApp chats and contacts into the CRM to streamline communication and coordination among team members.
  • Edit CRM Within WhatsApp
    Modify and enrich contact data directly within the context of conversations, making it easier to manage relationships.
  • Automate Interaction Logging
    Eliminate manual logging of WhatsApp conversations, ensuring seamless tracking of all communications.
  • Streamline Lead Management
    Simplify the sales process by adding WhatsApp contacts to tailored pipelines for better tracking and management.
  • Sync With Other Tools
    Integrate WhatsApp data with various platforms, enhancing collaboration and engagement through unified communications.

References

Methodology and sourcing behind the figures shown above.

Team communications and relationship management

Used CRM market and CRM software market figures from provided search results as the primary basis. MarketResearchFuture reports CRM software at ~USD 51.6B (2025) with ~11.5% CAGR; larger CRM market reports range USD 84.6–102.98B (2025) with CAGRs 12.9–14.9%. I treated "team communications and relationship management" as a specialized subset of CRM software (multi-channel communication, AI summaries/follow-ups) and estimated it at ~15% of the CRM software market (~USD 51.6B), yielding ~USD 7.7B. Growth potential (CAGR) is set at ~13.0%, within the reported CRM/CRM-software CAGR range and modestly adjusted upward to reflect accelerating AI-driven adoption in communications features.

Sales engagement

Primary search results cluster around a ~US$9–9.6 billion market for sales engagement platforms in the mid-2020s and show consistent high-growth forecasts. Fact.MR reports a 2024 base value of US$9.6B with a 14% CAGR to 2034. ResearchAndMarkets projects growth from US$9B (2024) to US$25B (2031). Persistence Market Research gives a similar baseline (US$9.2B) and a mid-teens CAGR (16.4% for 2026–2033). Given the consistency across reputable reports, the 2024 market size is estimated at US$9.6B and growth potential at ~14% CAGR (conservative, Fact.MR primary).

Sales intelligence and enrichment

Primary estimate uses Fortune Business Insights (explicit 2025 valuation and CAGR). Precedence Research and BusinessResearchInsights provide corroborating figures with slightly lower 2024/2026 valuations and CAGRs (10.54% and 9.12%), indicating consensus around a multi-billion-dollar market growing at near-double-digit CAGR driven by AI, cloud adoption, and demand for enriched CRM data.

Sales pipeline management and analytics

Primary estimate uses Market Research Future’s Sales Pipeline Management Software report (2024 market size and 2025–2035 CAGR). Adjacent category reports (sales analytics, sales intelligence) show higher CAGRs (≈11–12%), indicating broader analytics demand but the pipeline-management–specific forecast (7.52% CAGR) is the directly relevant, conservative figure used.

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