Fiix Software

Coordinate maintenance, manage assets and parts, and use operational insights to reduce downtime and make informed decisions.

Configure and launch Fiix, train teams, and access ongoing expert support tailored to your rollout and maintenance goals.

Fiix CMMS

Fiix CMMS is a cloud-based maintenance management platform for planning, tracking, and optimizing maintenance operations. It brings work orders, asset records, inventory, maintenance schedules, analytics, and integrations together in one system. Teams can coordinate preventive and condition-based maintenance, access work from desktop or mobile—including offline—and use AI-powered tools to analyze maintenance data, forecast parts, and identify risks. Fiix MAX provides conversational access to maintenance information and can help translate machine-health recommendations into maintenance workflows and work orders. Fiix Foresight adds dashboards for parts forecasting, asset performance, and work order insights. The platform also provides audit trails, configurable dashboards, and security features for managing maintenance records.

• Create And Track Maintenance Work
  Manage requests and work orders in one place, assign tasks, document completed work, and review work history and costs. Mobile controls and documentation tools help teams record completed work accurately.
• Schedule Maintenance Around Asset Needs
  Plan recurring and condition-triggered work around asset usage and operational schedules. Work order insights help teams identify potential delays and compliance concerns.
• Track Asset History And Performance
  Bring equipment information together to review maintenance history, usage, costs, and performance. Mobile status updates and performance insights help teams document downtime and investigate anomalies.
• Keep Parts Ready For Maintenance
  Monitor inventory and parts usage, manage purchasing, and help technicians locate the parts needed for maintenance. Forecasting recommendations help teams plan purchases and identify potential shortages.
• Turn Maintenance Data Into Insights
  Review maintenance metrics and insights in dashboards and reports to identify trends, compare performance, investigate anomalies, and share findings across the organization.
• Manage Work From The Field
  Give technicians mobile access to maintenance work, asset and parts records, and reference materials. Offline access, code scanning, work documentation, notifications, and mobile inventory tools help teams keep work moving in the field.
• Connect Maintenance Across Systems
  Share data between the CMMS and other business or operational systems, and use connected data to support maintenance workflows and work order execution.
• Find Maintenance Answers In Plain Language
  Ask natural-language questions to retrieve relevant maintenance information from CMMS data and official Fiix help content. Access the assistant on desktop or mobile and use machine-health recommendations to support maintenance actions when connected with Augury’s Reliability Agent.
• Spot Risks In Assets And Work Orders
  Review asset and work order insights to identify anomalies, potential delays, and compliance concerns for investigation.
• Document Work For Audits
  Keep searchable records of maintenance activity, failure details, and work order sign-offs to help teams show what was done and when.
• Protect Maintenance Data In The Cloud
  Use a cloud platform with stated security controls and backups to help protect maintenance records and support data recovery.
• Adapt Maintenance Views And Processes
  Configure dashboards and selected system settings to reflect team workflows and focus on relevant maintenance information.

CMMS training and implementation services

Fiix offers training, implementation, and support services to help teams configure, launch, and adopt its CMMS. Options range from training-only and learner-led self-service with consulting support to specialist-led implementation packages with project management, system configuration, data import, team training, and custom process development or integrations. Packages are sized for different team and site requirements, including larger multi-site operations. Remote one-on-one training, recorded sessions, how-to videos, the Learning Center, Help Center, and customer community provide additional learning and support resources. Standard and premium support options include technical assistance, adoption resources, and customer success services. Premium Support is a yearly subscription with extended support hours, priority responses, expert guidance, a dedicated customer success manager, health reviews, refresher training, and help evaluating new features.

• Launch Fiix With Expert Guidance
  Work with Fiix implementation specialists to set up and launch the system, with support aimed at helping teams get up and running smoothly.
• Choose A Package For Your Rollout
  Select from training-only, guided self-service, specialist-supported launch, or custom programs. Package descriptions specify intended team sizes and site counts, helping organizations identify an option aligned with their rollout.
• Configure Fiix For Your Workflows
  Get help configuring the CMMS and, in custom programs, creating new processes for the organization.
• Train Teams To Use Fiix
  Build the knowledge to use Fiix for key maintenance activities, with training and onboarding support included in applicable service options.
• Get Ongoing Expert Support
  Choose support resources for questions and implementation needs. Premium Support adds extended daily access, priority responses, expert guidance, ongoing one-on-one sessions, and a dedicated customer success manager.
• Connect Systems And Move Data
  Get assistance importing or migrating data and connecting Fiix with other systems as part of eligible implementation programs.
• Track Adoption And Plan Success
  Monitor CMMS adoption and system health through dashboards, and use success planning, business reviews, and health checks to assess progress and identify improvement opportunities.
• Train Multiple Sites Remotely
  Coordinate training across multiple sites, book sessions around team schedules, and revisit recorded sessions on demand.
• Access Learning Resources On Demand
  Use videos, interactive Learning Center materials, feature-specific user guides, and refresher training to learn about Fiix and find instructions when needed.
• Test And Enable New Features
  Get priority access to new features, personalized help testing and enabling them, and a sandbox site for trying new processes and features.