GPS Insight Unclaimed

Boost productivity and customer satisfaction with the comprehensive FieldAware Platform.

Optimize asset management and ensure compliance while reducing downtime with FieldAware's solution.

Streamline Your Service Business With Seamless Integrations.

Seamlessly connect your field service operations with NetSuite for improved data synchronization and workflow efficiency.

Streamline Financial Processes by Connecting FieldAware with QuickBooks.

Enhance project success with expert implementation services and support.

Enhance field service operations with tailored solutions through FieldAware Solution Partners.

Capabilities to manage end-to-end field operations including work order management, dispatch, mobile access, first-time fix improvement, and operational coordination between office and field.

Mobile-first functionality that equips field technicians with apps, offline capability, mobile forms, knowledge resources, and time tracking to improve productivity and job completion.

Scheduling, dispatch and route optimization to allocate technicians, optimize travel, reduce drive time, and increase on-time and first-time service rates.

Tracking and management of equipment and inventory in the field, including asset lifecycle, location visibility, and inventory controls tied to work orders.

Invoicing and billing capabilities integrated with accounting and ERP systems to automate billing, work-order charging, and financial reconciliation.

APIs and prebuilt integrations for ERP and accounting systems (NetSuite, QuickBooks, CentralBOS) to synchronize work orders, financials, and master data between systems.

Reporting and analytics to surface operational insights, technician performance, job metrics, and business KPIs for continuous improvement.

FieldAware Platform

FieldAware Platform is a cloud-based field service management platform that connects office and field operations. It enables mobile access for field technicians and real-time visibility into jobs, customers and inventory, supporting scheduling, dispatch, invoicing, asset management, time tracking and offline work to boost first-time fix rates, productivity and customer satisfaction while reducing paperwork.

• Keep Clients Informed
  Deliver alerts to clients about job updates, ensuring transparency and improved customer experience.
• Empower Service Teams
  Improve field team efficiency with access to real-time job data and customer information.
• Access Job Data Anywhere
  Allow technicians to manage tasks and view work orders from their mobile devices, increasing flexibility.
• Maximize Technician Productivity
  Reduce travel time and enhance job scheduling accuracy for field teams.
• Boost Service Efficiency
  Quickly assign jobs to available technicians with the right skills, minimizing downtime.
• Streamline Work Order Processes
  Ensure smooth workflows from initiation to completion, increasing operational effectiveness.
• Optimize Asset Utilization
  Gain insights into asset performance and availability, maximizing usage and reducing costs.
• Enhance Customer Engagement
  Enable customers to independently request services and check job status, streamlining communication.
• Support Field Operations in All Conditions
  Empower technicians to complete jobs and access critical information even in remote locations.
• Enhance Business Intelligence
  Utilize in-depth analytics to monitor KPI performance and make informed strategic decisions.
• Streamline Billing Processes
  Generate accurate invoices automatically based on completed jobs, improving cash flow.
• Automate Data Collection
  Increase data accuracy and reduce administration time with electronic forms.
• Optimize Labor Utilization
  Manage technician hours effectively to enhance service profitability.
• Facilitate Instant Access to Information
  Ensure field teams have the information they need, enhancing decision-making on-site.

FieldAware Asset Management

FieldAware Asset Management is a field service asset management solution that tracks internal and customer assets, provides asset location and status visibility, supports predictive maintenance, connects asset data to back-office systems, and helps ensure regulatory compliance to minimize downtime and protect revenue.

• Track All Assets Effectively
  Enables precise tracking of assets and resources to enhance operational efficiency.
• Achieve Complete Visibility
  Allows users to monitor assets actively, enabling quick decision-making.
• Seamlessly Connect Systems
  Facilitates real-time data exchange, improving overall workflow and coordination.
• Schedule Smart Maintenance
  Proactively addresses maintenance needs by analyzing asset data, thus preventing failures.
• Minimize Asset Downtime
  Helps ensure assets are operational by tracking performance and usage efficiently.
• Ensure Compliance Easily
  Streamlines documentation processes to meet regulatory standards effectively.

FieldAware Architecture

FieldAware Architecture is FieldAware’s robust integration framework designed to connect FieldAware with ERP, CRM and financial solutions using RESTful APIs and JSON payloads. It enables organizations to use best-of-breed applications, supports easy integration with legacy systems, and promotes a subscription-based approach to licensing rather than traditional software licenses.

• Facilitates Selection Of Ideal Applications
  Integrate various applications to optimize the functionalities of different systems, enhancing overall performance and flexibility.
• Enhances Operational Efficiency
  Ensure seamless communication between various operational tools, resulting in smoother workflows and amplified productivity.
• Simplifies Data Interactions
  Maximize compatibility and decrease complexity in data interactions, improving the speed and accessibility of information exchange.
• Maintains Existing Investments
  Connect efficiently to older systems, ensuring continued use of previously invested technologies and data without starting from scratch.
• Reduces Upfront Costs
  Adopt a financial model that lowers initial expenses, providing flexibility in budgeting and expense management.

NetSuite Connector

NetSuite Connector integrates FieldAware with NetSuite ERP, enabling synchronization of field service data with back-office processes.

• Streamline Data Management
  The NetSuite Connector facilitates real-time data exchange between FieldAware and NetSuite, ensuring that your field service operations are aligned with back-office processes. By maintaining up-to-date information on customers, inventory, and job status, teams can work more efficiently and reduce administrative overhead.
• Enhance Operational Visibility
  Users can track live updates on job progress and field worker activities, improving decision-making and ensuring that resources are allocated effectively.
• Optimize Workforce Management
  FieldAware allows managers to assign field technicians to jobs based on their specific skill sets and availability, leading to improved job performance and customer satisfaction.
• Empower Field Technicians
  With real-time access to inventory data through the mobile app, technicians can manage supplies more effectively, reducing delays and improving service delivery.

QuickBooks Connector

QuickBooks Connector links FieldAware with QuickBooks to align field service data with accounting and back-office activities.

• Streamline Financial Management
  Automatically sync customer and job data between FieldAware and QuickBooks, ensuring accurate and timely financial records while minimizing manual data entry.
• Enhance Operational Efficiency
  Enable field technicians to access up-to-date customer and job information on-site while ensuring that all financial records reflect the latest changes, optimizing service delivery.

FieldAware Implementation Partners

FieldAware Implementation Partners provide deployment, configuration and delivery services to implement FieldAware solutions and support successful project outcomes.

• Ensure Seamless Integration
  Expert teams provide comprehensive support for the configuration and integration of FieldAware solutions into your existing workflows.
• Utilize Specialized Knowledge
  Our partners are equipped with the knowledge and experience to effectively roll out solutions that align with your specific business needs.
• Transform Business Processes
  Our partners offer tailored delivery services that ensure your business processes are optimized for success.
• Receive Personalized Assistance
  Get personalized support that addresses your unique challenges and ensures a successful implementation.

FieldAware Solution Partners

FieldAware Solution Partners extend FieldAware’s capabilities with specialized solutions to meet expansive customer requirements and deliver extended field service functionality.

• Enhance Service Capabilities
  Enable customers to access tailored solutions that address specific industry or operational needs, improving overall service delivery and efficiency.
• Streamline Business Integration
  Facilitate seamless data sharing and workflow automation between FieldAware and other systems, ensuring a cohesive operational experience.
• Deliver Expert Services
  Utilize expertise from partners to enhance the deployment and functionality of the FieldAware platform.
• Expand Customer Base
  Assist in customer acquisition by leveraging established partnerships and networks to reach new prospects.