Experience Commerce Unclaimed
Mumbai, Maharashtra, India
Experience Commerce enables brands to grow and enterprises scale through marketing, creative, and global capabilities.
Experience Commerce (EC) is a leading marketing, creative and global capability services partner. It helps brands grow and enterprises scale by delivering impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations. As part of the Cheil network, EC combines content, technology and strategy to drive commerce, with a broad portfolio spanning e-commerce solutions, creative services, media, and enterprise technology.
To help brands grow and enterprises scale through impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations.
What we offer
Digital Marketing Services
Drive measurable growth through integrated digital marketing services tailored for brands.
www.experiencecommerce.com/content-creative-servicesE-commerce & Marketplace Solutions
Enhance online sales with comprehensive e-commerce and marketplace strategies tailored for D2C brands.
www.experiencecommerce.com/ecommerce-marketplace-servicesCYLNDR India
CYLNDR India delivers high-quality production services, integrating advanced technology for engaging content creation.
www.cylndr.inAI Studio
Transform creative experiences with AI-driven content design and production solutions.
www.experiencecommerce.com/ai-solutionsGlobal Capability Center (GCC)
Enables seamless global operations with comprehensive technology and data solutions.
www.experiencecommerce.com/global-capability-centerDigital Platforms (ODC)
Empower your brand with scalable offshore platform engineering solutions tailored for global reach.
www.experiencecommerce.com/offshore-developement-centerSamsung Shop App Management
Provides comprehensive operational support for Samsung's eCommerce platform with 24/7 service across multiple regions.
www.experiencecommerce.com/showcase/samsung-shop-appLenovo Brand Store & A+ Content
Creates compelling brand experiences that enhance visibility and drive conversions for Lenovo on digital platforms.
www.experiencecommerce.com/showcase/lenovo-amazon-brandLenovo PHAB Brand Communications and ThinkClinic Campaigns
Innovative brand campaigns enhancing Lenovo's market presence through strategic storytelling and influencer engagement.
www.experiencecommerce.com/showcase/lenovo-phabMarket segments
Market size by segment
Growth potential (CAGR)
Content production and creative services
Services and production workflows that create creator-led, social-first creative assets and scale content across channels for brand storytelling and conversion.
Generative AI for creative content
Generative AI models and integrated workflows that create, iterate, and enhance visual assets across authoring applications to accelerate ideation and production.
Ecommerce growth and marketplace marketing
Services to drive traffic and sales for online stores and marketplace listings, including marketplace SEO, storefront development, and marketplace advertising.
Performance marketing
Acquisition and retention advertising focused on measurable conversion and revenue growth across channels using audiences, dynamic retargeting, and cross-channel campaign automation.
Managed digital operations and platform engineering
Offshore-managed platform engineering, CRM and digital operations, and 24/7 app/content operations delivered by global capability centers for scalability, security and cost efficiency.
More information about our offering
Digital Marketing Services
Experience Commerce offers full‑stack digital marketing services that integrate creativity, data‑driven strategy and performance marketing. The suite spans social media marketing, paid media, search optimization, content creation, and integrated campaigns to drive measurable growth for brands.
- Craft Engaging NarrativesWe create compelling narratives that capture audience attention and resonate deeply across various platforms.
- Maximize Return on InvestmentOur focus on analytics ensures every marketing effort is optimized for measurable success, enhancing value for our clients.
- Ensure Brand ConsistencyOur integrated strategies ensure a unified brand presence across multiple digital channels, enhancing recognition and engagement.
- Boost EngagementOur dynamic campaigns leverage platform-specific strategies to foster meaningful audience interactions and enhance brand loyalty.
- Unify Marketing EffortsOur integrated approach ensures all marketing efforts are synchronized, providing cohesive messaging and experience.
- Leverage Insights for ImpactWe utilize data-driven insights to craft strategies that enhance creativity and optimize media placements for maximum impact.
- Drive Efficient TrafficWe design tailored performance marketing strategies to effectively acquire and convert leads across various channels.
- Scale Marketing OperationsOur Global Capability Center supports efficient delivery of comprehensive marketing services tailored to global enterprises.
E-commerce & Marketplace Solutions
End-to-end e-commerce and marketplace solutions for D2C brands across storefront development, product content, marketplace SEO, performance marketing, and analytics, supporting platforms like Shopify, Magento, Amazon, Flipkart, Myntra, and Nykaa.
- Access Multiple MarketsLeverage our extensive capabilities to launch and optimize D2C strategies across leading e-commerce platforms, ensuring a broader market reach.
- Enhance Product AppealCreate compelling product descriptions and visuals that attract consumers and encourage purchases by focusing on high-quality content tailored for each marketplace.
- Optimize Campaign ROIImplement targeted advertising combined with analytics reporting to continuously refine campaigns, ensuring effective budget allocation and improved return on investment.
- Boost Visibility And SalesImplement strategic SEO and advertising tactics within marketplaces like Amazon and Flipkart to enhance product discoverability and increase sales conversion rates.
- Launch Unique StorefrontsDesign and develop customized storefronts that reflect brand identity and optimize user experience to facilitate seamless consumer interactions.
- Expand Market ReachDevelop tailored e-tail strategies that pinpoint your brand’s unique selling propositions, ensuring your products achieve optimum rankings and visibility in competitive marketplaces.
- Captivate Your AudienceDesign high-impact creatives specifically crafted to resonate with audiences, enhancing engagement and driving conversions effectively.
- Increase Engagement With VideosUtilize professionally crafted video ads to enhance brand visibility and drive consumer engagement across digital platforms, boosting conversion rates.
CYLNDR India
EC's production studio CYLNDR India offers premium production and post-production services with live commerce ready sets, in-house editing, 3D animation, and CGI, delivering end-to-end content production.
- Delivers Stunning VisualsEnhances storytelling through high-quality graphics and visual effects that captivate audiences.
- Handles All Production StagesOffers a complete suite of services to manage every aspect of content production seamlessly.
- Unified WorkflowEnables efficient collaboration between production and post-production teams, enhancing creative output.
- Facilitates Live Shopping EventsEquips brands with the infrastructure to engage audiences in real-time, enhancing sales opportunities.
- Ensures Swift CompletionReduces turnaround time with dedicated editing facilities that streamline the post-production process.
- Crafts Engaging StoriesFocuses on building emotionally resonant content that connects deeply with target audiences.
AI Studio
AI Studio leads innovation by integrating generative AI into creative content design and video production, offering bespoke AI models, transformative AI technology solutions and AI‑driven marketing strategies.
- Enhance Creative ProductionUtilize generative AI to automate and elevate creative processes, producing engaging content rapidly.
- Empower Marketing EffortsLeverage AI to create personalized campaigns that improve engagement and conversion rates.
- Transform Your Creative PipelineImplement AI technology that streamlines workflows and maximizes creative output.
- Customize AI SolutionsDevelop unique AI models that address specific challenges and enhance brand interactions.
- Create Engaging VisualsUtilize AI to turn creative ideas into stunning visuals that resonate with target audiences.
- Engage Audiences DynamicallyCraft diverse content that captures attention and drives engagement across platforms.
Global Capability Center (GCC)
A dedicated offshore hub for technology, data, CRM and digital operations, bringing specialized capabilities under a unified framework to support global enterprises at scale.
- Streamline OperationsAligning customer relationship management and digital processes enhances operational efficiency, enabling a seamless customer experience.
- Scale RapidlyProvides necessary flexibility to increase or decrease operational capabilities according to client demands and market dynamics.
- Achieve CohesionIntegrates various operational aspects efficiently, ensuring that all components work together to achieve business objectives.
- Centralize Data AssetsBrings together diverse technological resources and data management strategies to support global business needs.
- Protect Business DataEnsures that sensitive information is safeguarded against threats, reinforcing client trust and compliance.
- Ensure Continuous SupportOffers around-the-clock assistance to clients, enhancing responsiveness and service reliability.
- Optimize CostsAllows businesses to conduct operations more economically, ensuring profitability without compromising service quality.
Digital Platforms (ODC)
Offshore digital platforms and development center providing platform engineering and development capabilities with global delivery.
- Facilitate Global OperationsThis feature supports businesses in reaching new markets by leveraging a delivery model that operates across various regions, ensuring consistency and efficiency.
- Ensure Scalable SolutionsUtilizing a dedicated offshore team offers flexibility and expertise to scale development efforts, reducing time to market for new platforms.
- Build Robust SolutionsThis feature ensures the right technology stack and architecture is used, allowing for high-performance, secure, and maintainable digital platforms.
- Optimize InsightsWith advanced data management tools, businesses can derive actionable insights, facilitating informed decisions and strategy improvements.
Samsung Shop App Management
24/7 eCommerce mobile app management for Samsung Shop App across 30+ countries, focusing on content updates, QA, validation and real‑time campaign support.
- Ensures Continuous Global SupportDedicated support teams provide 24x7 operations across multiple time zones, ensuring that app updates and maintenance are conducted promptly and efficiently.
- Guarantees Quality Content DeliveryRobust content management workflow includes comprehensive quality checks to ensure all published content meets Samsung's standards and enhances user experience.
- Enhances Campaign EffectivenessReal-time responsiveness features support ongoing campaigns, enabling immediate updates and engagement strategies that maximize visibility and impact.
- Tailors User Experience to Local MarketsCustomization of the app's content and functionalities to align with local market needs and consumer preferences across different regions.
- Ensures Data Security and ComplianceAdhere to stringent security protocols for content management, ensuring both data integrity and user trust across all app interactions.
Lenovo Brand Store & A+ Content
Lenovo Amazon Brand Store and A+ Content development delivering global product storytelling and enhanced visual content for cross‑market e‑tail.
- Enhances Product UnderstandingA+ content improves customers' product knowledge through detailed information and visuals, resulting in higher engagement and sales.
- Showcases Lenovo Products EffectivelyThe dedicated brand store ensures a cohesive brand presence, making it easier for customers to explore and purchase Lenovo products.
- Captivates Target AudienceEngaging visuals help draw attention and encourage purchasing decisions, directly contributing to increased sales.
- Meets Diverse Consumer NeedsTailored content allows Lenovo to effectively resonate with various regional markets, enhancing local customer relevance.
- Boosts Brand RecognitionCrafting compelling narratives enables Lenovo to connect with audiences across different geographies, strengthening brand identity.
Lenovo PHAB Brand Communications and ThinkClinic Campaigns
Brand communications and integrated campaigns for Lenovo PHAB and ThinkClinic, including influencer-led launches and a distinctive visual identity for the Special Service Unit.
- Drives Brand Awareness and EngagementUtilizes multi-channel approaches to maximize visibility and consumer interest in Lenovo's products.
- Enhances Credibility through InfluencersLeverages influencers to authentically connect with target audiences, driving brand loyalty and resonance.
- Expands Global ReachEngages diverse markets, tailoring campaigns to meet local consumer preferences and trends.
- Establishes a Unique Brand PresenceCrafts a strong visual identity that reinforces the trust and effectiveness of Lenovo’s special services.
- Creates Emotional ConnectionsDevelops compelling narratives that highlight the benefits and reliability of Lenovo's services, fostering deeper brand connections.
References
Methodology and sourcing behind the figures shown above.
Content production and creative services
Search results show wide variation depending on definitions: narrow digital content-creation estimates (~USD 32.5B) and mid-sized creative-services reports (USD 15–45B) versus broader production/service aggregates (hundreds of billions). For a focused segment — creator-led, social-first content production and workflows — I selected a conservative mid-point market size of ~USD 40 billion (current global) and an expected CAGR of ~8% driven by multiple forecasts for adjacent markets (digital content creation, creative services, and digital marketing), balancing higher-growth tool/AI subsegments and larger, broader production estimates.
- the global digital content creation market size was valued at approximately USD 32.49 billion in 2024
- Creative Services Market was valued at USD 45.5 billion in 2024
- The Creative Service Market Size was valued at 14.4 USD Billion in 2024 (reported)
- The Creative Production Services Market size was estimated at USD 345.29 billion in 2025
- The global digital marketing services market size is likely to be valued at US$ 750.0 billion in 2026 (CAGR 8% forecast)
Generative AI for creative content
Primary size estimate uses Precedence Research's explicit 2026 figure (USD 24.08B). Growth potential reflects multiple industry forecasts: The Business Research Company projects a 28% CAGR to 2030 and other sources report higher short-term CAGRs (≈31%) while Precedence gives a longer-term 21.9% CAGR. I selected a 28% CAGR as a representative growth-potential estimate in line with major market reports.
- from USD 24.08 billion in 2026 to approximately USD 143.09 billion by 2035, expanding at a CAGR of 21.90% from 2026 to 2035.
- Generative AI in Content Creation market size has reached to $21.53 billion in 2025 • Expected to grow to $77.22 billion in 2030 at a compound annual growth rate (CAGR) of 28%.
- Generative AI in Content Creation Market CAGR of 31%.
Ecommerce growth and marketplace marketing
Estimate derived from cited e‑commerce market and ecommerce platform growth figures. Global e‑commerce GMV (multi‑trillion USD) and a smaller ecommerce platform market (~USD 11.6B) imply that marketplace marketing, advertising, SEO, and storefront services form a modest percentage of total GMV but a large services TAM (platform fees, marketplace ad spend, agencies). Applying a conservative share of overall e‑commerce transaction value and aligning growth with observed e‑commerce/platform CAGRs yields an estimated ~USD 200 billion market and ~15% CAGR.
Performance marketing
Estimate combines explicit figures in search results: performance marketing services (~USD 25.0B in 2024) plus performance marketing software (~USD 15.2B in 2023) to approximate a combined market (~USD 40.2B). Growth potential computed as a weighted average of the reported CAGRs for services (4.37%) and software (8.23%), producing ~5.8% CAGR. Broader digital marketing market projections (USD 750B in 2026; CAGR ~8%) indicate a larger addressable market and upside potential for performance-focused offerings.
- The Performance Marketing Services Market was estimated at USD 25.0 Billion in 2024.
- Performance Marketing Software Market was valued at USD 15.2 billion in 2023 and expected to grow to USD 30.9 billion by 2032.
- Digital marketing services market valued at US$750.0 billion in 2026; projected to reach US$1,300.0 billion by 2033 (CAGR 8%).
Managed digital operations and platform engineering
Estimate anchored to recent market reports for platform engineering and platform-engineering services (reports show mid-single-digit-to-low double-digit billions today with high mid-20% service CAGRs). IDC/DevOps tooling and broader digital-platforms data provide upper- and lower-bound context. Blended estimate: managed offshore digital-ops + platform engineering sits near the platform engineering market (~$5–9B) today; growth potential conservatively weighted between DevOps tools (~18% YoY) and platform-services forecasts (~23% CAGR), giving ~20% CAGR.
- the global platform engineering market size reached USD 8.9 billion in 2025; expected to grow at a CAGR of 22.4% from 2026 to 2034
- The Global Platform Engineering Services Market Size Was Estimated at USD 5.40 Billion in 2023; expected to grow at a CAGR of around 23.50% from 2023 to 2033
- The worldwide DevOps software tools market totaled $27.6 billion in 2024, growing 18.4% YoY.
- Global Digital Platforms Market is starting at an estimated value of USD 507.99 Billion in 2026, with a CAGR of 11.22% (2026–2035).
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