ECExperience Commerce logo

Experience Commerce Unclaimed

Marketing Agencies

www.experiencecommerce.com

Mumbai, Maharashtra, India

Experience Commerce enables brands to grow and enterprises scale through marketing, creative, and global capabilities.

Experience Commerce (EC) is a leading marketing, creative and global capability services partner. It helps brands grow and enterprises scale by delivering impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations. As part of the Cheil network, EC combines content, technology and strategy to drive commerce, with a broad portfolio spanning e-commerce solutions, creative services, media, and enterprise technology.

To help brands grow and enterprises scale through impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations.

What we offer

Digital Marketing Services

Service

Drive measurable growth through integrated digital marketing services tailored for brands.

www.experiencecommerce.com/content-creative-services

E-commerce & Marketplace Solutions

Enhance online sales with comprehensive e-commerce and marketplace strategies tailored for D2C brands.

www.experiencecommerce.com/ecommerce-marketplace-services

CYLNDR India

CYLNDR India delivers high-quality production services, integrating advanced technology for engaging content creation.

www.cylndr.in

AI Studio

Transform creative experiences with AI-driven content design and production solutions.

www.experiencecommerce.com/ai-solutions

Global Capability Center (GCC)

Enables seamless global operations with comprehensive technology and data solutions.

www.experiencecommerce.com/global-capability-center

Digital Platforms (ODC)

Empower your brand with scalable offshore platform engineering solutions tailored for global reach.

www.experiencecommerce.com/offshore-developement-center

Samsung Shop App Management

Service

Provides comprehensive operational support for Samsung's eCommerce platform with 24/7 service across multiple regions.

www.experiencecommerce.com/showcase/samsung-shop-app

Lenovo Brand Store & A+ Content

Service

Creates compelling brand experiences that enhance visibility and drive conversions for Lenovo on digital platforms.

www.experiencecommerce.com/showcase/lenovo-amazon-brand

Lenovo PHAB Brand Communications and ThinkClinic Campaigns

Service

Innovative brand campaigns enhancing Lenovo's market presence through strategic storytelling and influencer engagement.

www.experiencecommerce.com/showcase/lenovo-phab

Market segments

Market size by segment

Growth potential (CAGR)

Content production and creative services

40 Billion USD8% CAGR

Services and production workflows that create creator-led, social-first creative assets and scale content across channels for brand storytelling and conversion.

Generative AI for creative content

24.08 Billion USD28% CAGR

Generative AI models and integrated workflows that create, iterate, and enhance visual assets across authoring applications to accelerate ideation and production.

Ecommerce growth and marketplace marketing

200 Billion USD15% CAGR

Services to drive traffic and sales for online stores and marketplace listings, including marketplace SEO, storefront development, and marketplace advertising.

Performance marketing

40.2 Billion USD5.8% CAGR

Acquisition and retention advertising focused on measurable conversion and revenue growth across channels using audiences, dynamic retargeting, and cross-channel campaign automation.

Managed digital operations and platform engineering

8 Billion USD20% CAGR

Offshore-managed platform engineering, CRM and digital operations, and 24/7 app/content operations delivered by global capability centers for scalability, security and cost efficiency.

More information about our offering

Digital Marketing Services

Experience Commerce offers full‑stack digital marketing services that integrate creativity, data‑driven strategy and performance marketing. The suite spans social media marketing, paid media, search optimization, content creation, and integrated campaigns to drive measurable growth for brands.

  • Craft Engaging Narratives
    We create compelling narratives that capture audience attention and resonate deeply across various platforms.
  • Maximize Return on Investment
    Our focus on analytics ensures every marketing effort is optimized for measurable success, enhancing value for our clients.
  • Ensure Brand Consistency
    Our integrated strategies ensure a unified brand presence across multiple digital channels, enhancing recognition and engagement.
  • Boost Engagement
    Our dynamic campaigns leverage platform-specific strategies to foster meaningful audience interactions and enhance brand loyalty.
  • Unify Marketing Efforts
    Our integrated approach ensures all marketing efforts are synchronized, providing cohesive messaging and experience.
  • Leverage Insights for Impact
    We utilize data-driven insights to craft strategies that enhance creativity and optimize media placements for maximum impact.
  • Drive Efficient Traffic
    We design tailored performance marketing strategies to effectively acquire and convert leads across various channels.
  • Scale Marketing Operations
    Our Global Capability Center supports efficient delivery of comprehensive marketing services tailored to global enterprises.

E-commerce & Marketplace Solutions

End-to-end e-commerce and marketplace solutions for D2C brands across storefront development, product content, marketplace SEO, performance marketing, and analytics, supporting platforms like Shopify, Magento, Amazon, Flipkart, Myntra, and Nykaa.

  • Access Multiple Markets
    Leverage our extensive capabilities to launch and optimize D2C strategies across leading e-commerce platforms, ensuring a broader market reach.
  • Enhance Product Appeal
    Create compelling product descriptions and visuals that attract consumers and encourage purchases by focusing on high-quality content tailored for each marketplace.
  • Optimize Campaign ROI
    Implement targeted advertising combined with analytics reporting to continuously refine campaigns, ensuring effective budget allocation and improved return on investment.
  • Boost Visibility And Sales
    Implement strategic SEO and advertising tactics within marketplaces like Amazon and Flipkart to enhance product discoverability and increase sales conversion rates.
  • Launch Unique Storefronts
    Design and develop customized storefronts that reflect brand identity and optimize user experience to facilitate seamless consumer interactions.
  • Expand Market Reach
    Develop tailored e-tail strategies that pinpoint your brand’s unique selling propositions, ensuring your products achieve optimum rankings and visibility in competitive marketplaces.
  • Captivate Your Audience
    Design high-impact creatives specifically crafted to resonate with audiences, enhancing engagement and driving conversions effectively.
  • Increase Engagement With Videos
    Utilize professionally crafted video ads to enhance brand visibility and drive consumer engagement across digital platforms, boosting conversion rates.

CYLNDR India

EC's production studio CYLNDR India offers premium production and post-production services with live commerce ready sets, in-house editing, 3D animation, and CGI, delivering end-to-end content production.

  • Delivers Stunning Visuals
    Enhances storytelling through high-quality graphics and visual effects that captivate audiences.
  • Handles All Production Stages
    Offers a complete suite of services to manage every aspect of content production seamlessly.
  • Unified Workflow
    Enables efficient collaboration between production and post-production teams, enhancing creative output.
  • Facilitates Live Shopping Events
    Equips brands with the infrastructure to engage audiences in real-time, enhancing sales opportunities.
  • Ensures Swift Completion
    Reduces turnaround time with dedicated editing facilities that streamline the post-production process.
  • Crafts Engaging Stories
    Focuses on building emotionally resonant content that connects deeply with target audiences.

AI Studio

AI Studio leads innovation by integrating generative AI into creative content design and video production, offering bespoke AI models, transformative AI technology solutions and AI‑driven marketing strategies.

  • Enhance Creative Production
    Utilize generative AI to automate and elevate creative processes, producing engaging content rapidly.
  • Empower Marketing Efforts
    Leverage AI to create personalized campaigns that improve engagement and conversion rates.
  • Transform Your Creative Pipeline
    Implement AI technology that streamlines workflows and maximizes creative output.
  • Customize AI Solutions
    Develop unique AI models that address specific challenges and enhance brand interactions.
  • Create Engaging Visuals
    Utilize AI to turn creative ideas into stunning visuals that resonate with target audiences.
  • Engage Audiences Dynamically
    Craft diverse content that captures attention and drives engagement across platforms.

Global Capability Center (GCC)

A dedicated offshore hub for technology, data, CRM and digital operations, bringing specialized capabilities under a unified framework to support global enterprises at scale.

  • Streamline Operations
    Aligning customer relationship management and digital processes enhances operational efficiency, enabling a seamless customer experience.
  • Scale Rapidly
    Provides necessary flexibility to increase or decrease operational capabilities according to client demands and market dynamics.
  • Achieve Cohesion
    Integrates various operational aspects efficiently, ensuring that all components work together to achieve business objectives.
  • Centralize Data Assets
    Brings together diverse technological resources and data management strategies to support global business needs.
  • Protect Business Data
    Ensures that sensitive information is safeguarded against threats, reinforcing client trust and compliance.
  • Ensure Continuous Support
    Offers around-the-clock assistance to clients, enhancing responsiveness and service reliability.
  • Optimize Costs
    Allows businesses to conduct operations more economically, ensuring profitability without compromising service quality.

Digital Platforms (ODC)

Offshore digital platforms and development center providing platform engineering and development capabilities with global delivery.

  • Facilitate Global Operations
    This feature supports businesses in reaching new markets by leveraging a delivery model that operates across various regions, ensuring consistency and efficiency.
  • Ensure Scalable Solutions
    Utilizing a dedicated offshore team offers flexibility and expertise to scale development efforts, reducing time to market for new platforms.
  • Build Robust Solutions
    This feature ensures the right technology stack and architecture is used, allowing for high-performance, secure, and maintainable digital platforms.
  • Optimize Insights
    With advanced data management tools, businesses can derive actionable insights, facilitating informed decisions and strategy improvements.

Samsung Shop App Management

24/7 eCommerce mobile app management for Samsung Shop App across 30+ countries, focusing on content updates, QA, validation and real‑time campaign support.

  • Ensures Continuous Global Support
    Dedicated support teams provide 24x7 operations across multiple time zones, ensuring that app updates and maintenance are conducted promptly and efficiently.
  • Guarantees Quality Content Delivery
    Robust content management workflow includes comprehensive quality checks to ensure all published content meets Samsung's standards and enhances user experience.
  • Enhances Campaign Effectiveness
    Real-time responsiveness features support ongoing campaigns, enabling immediate updates and engagement strategies that maximize visibility and impact.
  • Tailors User Experience to Local Markets
    Customization of the app's content and functionalities to align with local market needs and consumer preferences across different regions.
  • Ensures Data Security and Compliance
    Adhere to stringent security protocols for content management, ensuring both data integrity and user trust across all app interactions.

Lenovo Brand Store & A+ Content

Lenovo Amazon Brand Store and A+ Content development delivering global product storytelling and enhanced visual content for cross‑market e‑tail.

  • Enhances Product Understanding
    A+ content improves customers' product knowledge through detailed information and visuals, resulting in higher engagement and sales.
  • Showcases Lenovo Products Effectively
    The dedicated brand store ensures a cohesive brand presence, making it easier for customers to explore and purchase Lenovo products.
  • Captivates Target Audience
    Engaging visuals help draw attention and encourage purchasing decisions, directly contributing to increased sales.
  • Meets Diverse Consumer Needs
    Tailored content allows Lenovo to effectively resonate with various regional markets, enhancing local customer relevance.
  • Boosts Brand Recognition
    Crafting compelling narratives enables Lenovo to connect with audiences across different geographies, strengthening brand identity.

Lenovo PHAB Brand Communications and ThinkClinic Campaigns

Brand communications and integrated campaigns for Lenovo PHAB and ThinkClinic, including influencer-led launches and a distinctive visual identity for the Special Service Unit.

  • Drives Brand Awareness and Engagement
    Utilizes multi-channel approaches to maximize visibility and consumer interest in Lenovo's products.
  • Enhances Credibility through Influencers
    Leverages influencers to authentically connect with target audiences, driving brand loyalty and resonance.
  • Expands Global Reach
    Engages diverse markets, tailoring campaigns to meet local consumer preferences and trends.
  • Establishes a Unique Brand Presence
    Crafts a strong visual identity that reinforces the trust and effectiveness of Lenovo’s special services.
  • Creates Emotional Connections
    Develops compelling narratives that highlight the benefits and reliability of Lenovo's services, fostering deeper brand connections.

References

Methodology and sourcing behind the figures shown above.

Content production and creative services

Search results show wide variation depending on definitions: narrow digital content-creation estimates (~USD 32.5B) and mid-sized creative-services reports (USD 15–45B) versus broader production/service aggregates (hundreds of billions). For a focused segment — creator-led, social-first content production and workflows — I selected a conservative mid-point market size of ~USD 40 billion (current global) and an expected CAGR of ~8% driven by multiple forecasts for adjacent markets (digital content creation, creative services, and digital marketing), balancing higher-growth tool/AI subsegments and larger, broader production estimates.

Generative AI for creative content

Primary size estimate uses Precedence Research's explicit 2026 figure (USD 24.08B). Growth potential reflects multiple industry forecasts: The Business Research Company projects a 28% CAGR to 2030 and other sources report higher short-term CAGRs (≈31%) while Precedence gives a longer-term 21.9% CAGR. I selected a 28% CAGR as a representative growth-potential estimate in line with major market reports.

Ecommerce growth and marketplace marketing

Estimate derived from cited e‑commerce market and ecommerce platform growth figures. Global e‑commerce GMV (multi‑trillion USD) and a smaller ecommerce platform market (~USD 11.6B) imply that marketplace marketing, advertising, SEO, and storefront services form a modest percentage of total GMV but a large services TAM (platform fees, marketplace ad spend, agencies). Applying a conservative share of overall e‑commerce transaction value and aligning growth with observed e‑commerce/platform CAGRs yields an estimated ~USD 200 billion market and ~15% CAGR.

Performance marketing

Estimate combines explicit figures in search results: performance marketing services (~USD 25.0B in 2024) plus performance marketing software (~USD 15.2B in 2023) to approximate a combined market (~USD 40.2B). Growth potential computed as a weighted average of the reported CAGRs for services (4.37%) and software (8.23%), producing ~5.8% CAGR. Broader digital marketing market projections (USD 750B in 2026; CAGR ~8%) indicate a larger addressable market and upside potential for performance-focused offerings.

Managed digital operations and platform engineering

Estimate anchored to recent market reports for platform engineering and platform-engineering services (reports show mid-single-digit-to-low double-digit billions today with high mid-20% service CAGRs). IDC/DevOps tooling and broader digital-platforms data provide upper- and lower-bound context. Blended estimate: managed offshore digital-ops + platform engineering sits near the platform engineering market (~$5–9B) today; growth potential conservatively weighted between DevOps tools (~18% YoY) and platform-services forecasts (~23% CAGR), giving ~20% CAGR.

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