DIGI – TEXX Vietnam Ltd. Unclaimed

Streamline document workflows and enhance efficiency with Digi-Scan's centralized data capture solution.

Digi-Xtract automates data extraction to enhance processing speed and accuracy for diverse document types.

Streamline document management and enhance data accessibility with Digi-Vault.

Empowers learners with remote training and job opportunities in IT.

Streamlines data management through efficient document processing and automated extraction solutions.

Enhance accuracy and efficiency in invoice management with AI-powered processing solutions.

Enhance your data quality by eliminating inaccuracies and duplicates.

Streamline your data processes with efficient data conversion services that ensure accuracy and integration.

Digitizes and organizes historical documents for improved accessibility and preservation.

Enhance AI models with precise data annotation and labeling services.

Enhance your AI models with precise and scalable image annotation services.

Enhance AI models with accurate video annotations for effective training.

Streamlined content moderation to ensure compliance with community standards and guidelines.

Enhance your customer support with 24/7 live chat assistance and multilingual capabilities.

Optimizes customer support and ensures quick issue resolution.

Streamlined IT support enhancing operational efficiency and user satisfaction.

Enhance customer satisfaction through 24/7 multilingual support.

Transform Physical Documents Into Easy-To-Manage Digital Assets.

Streamlines document preservation and enhances accessibility for organizations.

Enhance and optimize images for e-commerce and marketing to attract customers.

Transform images with tailored edits to enhance brand presence and appeal.

Transform your product images with high-quality retouching for an appealing presentation.

Human and AI-assisted moderation of user-generated content across comments, images, video, live streams, and ecommerce to enforce policies and prevent fraud.

Managed omnichannel and multilingual contact center services providing 24/7 support, intelligent routing, QA, analytics, and governance to improve customer experience and operational efficiency.

Domain-expert data collection, cleaning, annotation, image enhancement, and multi-layer quality assurance to produce training-ready datasets for ML models.

Automated capture, classification, and extraction of structured data from invoices, contracts, and forms to remove manual entry and accelerate downstream workflows.

Document lifecycle, versioning, permissioned access, digital signatures, mobile document access, and audit/reporting capabilities to maintain controlled policies, procedures, and forms.

Digi-Scan

Digi-Scan is a data capture platform that captures, receives, and transfers electronic documents anywhere with any device. It centralizes users from different regions on a standardized business process platform.

• Capture Documents Anywhere
  Empowers teams to capture and transfer documents seamlessly across various devices and settings.
• Convert Text Efficiently
  Improves data accessibility by converting various text formats into digital formats quickly.
• Protect Sensitive Information
  Ensures the highest security standards, safeguarding critical data from unauthorized access.
• Standardize Workflow Management
  Enhances document management efficiency by centralizing workflows for diverse teams.
• Automate Document Processing
  Streamlines document uploads and optimizes images to save time and enhance quality.
• Enhance System Compatibility
  Facilitates smooth integration with existing systems for improved operational workflows.
• Streamline Document Sorting
  Enhances organization and retrieval of documents by automating classification processes.
• Monitor Tasks Effectively
  Empowers users with insights into their workflow, improving management and accountability.

Digi-Xtract

Digi-Xtract is a fully automated data extraction solution employing machine learning and optical character recognition technologies to classify documents, extract data accurately, and conduct quality control across various document types. It can be securely hosted at DIGI-TEXX’s data center or deployed on client premises using advanced technology.

• Automate Document Classification
  Utilizes advanced ML/DL algorithms to classify various document types accurately. This ensures efficient routing to the appropriate data extraction processes.
• Extract Data Accurately
  Uses OCR technology to convert various document formats into machine-readable data with high accuracy, minimizing human intervention.
• Ensure Data Quality
  Implements rigorous QC processes, ensuring that extracted data meets the highest accuracy standards, enhancing reliability for business applications.
• Customize for Business Needs
  Allows clients to customize the platform for specific document types and languages, providing tailored solutions to meet unique business needs.

Digi-Vault

Digi-Vault is an intelligent document archiving and management system, a cloud-ready document management solution that enables multiple users to securely upload, classify, and search documents effortlessly.

• Access From Anywhere
  Provides flexibility to users to manage documents from any location using any device with internet connectivity.
• Automates Document Management
  Reduces manual efforts and errors by automatically organizing and retrieving documents based on defined criteria.
• Locate Documents Instantly
  Filters and metadata support allow users to locate required documents in seconds.
• Facilitates Secure Sharing
  Offers options for sharing via links or emails while tracking changes in real-time.
• Connects With Other Software
  Allows for streamlined workflows by interacting seamlessly with existing software systems.
• Track Document Status Easily
  Users can view their tasks and reports on document statuses, including duplicates and pending items, for efficient management.

Digi-CONNECT

Digi-CONNECT is an e-learning and recruitment platform providing remote training courses and job opportunities for learners. The program focuses on essential IT skills and aims to empower marginalized communities by opening job opportunities.

• Improve IT Skills Remotely
  Empowers learners with essential IT skills remotely, enabling workforce participation without commuting barriers.
• Create Job Opportunities
  Facilitates connections between learners and potential employers, enhancing job market readiness.
• Access Wide Training Opportunities
  The program is financially backed by KfW Development Bank and ASSIST, ensuring sustainable support for its services.
• Access Free Learning Resources
  Ensures all learners have access to valuable educational materials without financial barriers.
• Learn Anytime, Anywhere
  Designed to accommodate learners from different backgrounds, including those unable to attend traditional classes.
• Receive Recognized Certifications
  Graduates earn certifications acknowledged by respected educational institutions, enhancing their employability.

Document & Data Processing

Document and Data Processing involves extracting specific information from a source and presenting it in a digital format. It supports complete digitization and efficient data handling.

• Boosts Efficiency By Reducing Manual Input
  Significantly reduces the need for manual data entry by automating extraction processes, enhancing overall efficiency.
• Transforms Physical Records Into Digital Assets
  Eases management of records and ensures quick access to information by digitizing physical documents.
• Enhances Data Utility For Strategic Decisions
  Facilitates better business insights and decision-making processes through organized and accessible data.
• Preserves Cultural Heritage
  Ensures longevity and accessibility of historical records through careful digitization and classification.
• Adapts To Varying Client Needs
  Provides scalable solutions adaptable to a variety of document types and organizational requirements.

Invoice Processing

Invoice Processing uses OCR and ML to extract invoice data, with options for offline or online operation to maximize accuracy.

• Automate Data Extraction
  Utilizes advanced Optical Character Recognition and Machine Learning technologies to streamline the extraction of critical invoice data, reducing manual effort.
• Maintain Data Integrity
  Applies robust security frameworks to protect financial data while complying with industry regulations to ensure data integrity.
• Flexible Operational Deployment
  Offers the option for processing invoices either offline at DIGI-TEXX or online, ensuring seamless integration with existing client systems.
• Streamline Invoice Management
  Empowers businesses with comprehensive solutions for logging and reconciling transactions accurately, enhancing operational workflows.
• Scale Effortlessly
  Allows for increased capacity in line with client demand, ensuring operational efficiency during peak periods.
• Enhance Financial Decision-Making
  Offers structured reporting to support better forecasting and informed decision-making based on critical financial data.

Data Cleansing

Data cleansing to improve data quality and consistency.

• Enhance Data Quality
  Our data cleansing process meticulously examines datasets, identifying and rectifying inconsistencies, duplications, and formatting errors to enhance the overall reliability and usefulness of your data.
• Ensure Data Accuracy
  We validate crucial information such as email addresses, names, and contacts to maintain consistent and accurate data across your databases.
• Standardize Databases
  Our team rectifies spelling mistakes, missing information, and typos to ensure your database is free of duplicate records and follows a consistent format.
• Upgrade Customer Insights
  We provide customer data enrichment services to enhance understanding of your customers through updated information on income, profession, and location.
• Maintain Clean Data
  Our service includes updating customer contact details, removing outdated data, and integrating new information to ensure your business data remains relevant and usable.

Data Conversion

DIGI-TEXX offers specialized data conversion services that efficiently transform data between formats, ensuring seamless integration and minimal risk during migration. Our experienced team ensures high-quality outputs, tailored to fit client-specific requirements while maintaining robust security standards.

• Enhances Data Usability
  Our data format conversion services ensure your data is transformed to the required specifications, improving usability for diverse systems and applications. This includes document conversion, XML/HTML conversion, and support for various data formats.
• Ensures High Accuracy
  Every conversion project undergoes comprehensive quality checks to maintain data integrity and accuracy, giving you peace of mind that your data is reliable.
• Accelerates Data Processing
  Utilizing advanced OCR (Optical Character Recognition) solutions, we automate the extraction of critical data, ensuring quick and accurate data transformation from both structured and unstructured documents.
• Improves Document Accessibility
  Our services enable easy conversion of physical and digital documents into commonly used formats like PDF, Word, Excel, and more, ensuring your data is ready for immediate use.
• Meets Unique Business Requirements
  We offer flexible solutions that adapt to your unique requirements, enabling seamless integration with your existing systems and minimizing disruptions during data migration.

Historical Document Processing

Processing of historical documents to digitize and organize archival content, enabling easier access for cultural preservation and research.

• Preserve Historical Materials
  By digitizing historical documents, we enable the preservation of cultural heritage, ensuring access to future generations while safeguarding against deterioration.
• Increase Accessibility of Information
  Through transcription and annotation, we enhance the accessibility of archived materials, enabling robust analysis and research.
• Streamline Data Retrieval
  Our solutions enhance the ability to quickly retrieve pertinent information, improving operational efficiency.
• Enhance Document Classification
  Our analysis improves the classification and retrieval processes for historical documents, making them easier to manage and search.
• Organize Document Layouts
  Segmentation facilitates organized storage and easier usability of historical documents for users and researchers.

Data Annotation & Labeling

Specialized data annotators to annotate and label datasets for AI training.

• Delivers High-Quality Training Data
  DIGI-TEXX ensures that the data is annotated by skilled professionals, leading to higher accuracy in AI model training.
• Guarantees Data Integrity
  Maintains compliance with international security standards for complete peace of mind.
• Transforms Visual Data for AI
  Facilitates the development of computer vision models by providing accurate image labeling.
• Enhances Video Dataset Quality
  Enables better identification of dynamic elements in videos through frame-by-frame analysis.
• Scales with Your Needs
  Accommodates growing data needs without compromising on quality or speed.
• Optimizes Language Models
  Transforms text into structured data, supporting NLP applications and chatbot training.

Image Annotation

Image annotation services for AI training across a range of image types.

• Provides Quality Training Data
  Ensures the accuracy and quality of training data sets to enhance machine learning models by utilizing expertly annotated images.
• Targets Precise Data
  Improves AI model accuracy by ensuring that every pixel is categorized for tasks requiring high precision.
• Improves Object Detection
  Enhances machine learning algorithms' ability to detect and classify objects by using accurate bounding boxes.
• Ensures High Accuracy
  Facilitates the identification of irregularly shaped objects, improving data detail for AI.
• Differentiates Similar Objects
  Allows for tracking variations in objects that share similar structures, essential for tasks like facial recognition.
• Enables 3D Visualization
  Teaches machine learning algorithms to recognize and perceive objects in three dimensions for more complex analyses.

Video Annotation

Video annotation services to support AI training with labeled video data.

• Enables Accurate Object Recognition
  Frame-by-frame analysis allows machines to identify and categorize objects, significantly improving computer vision models.
• Facilitates Object Tracking
  Bounding box annotation helps in tracking objects across frames, which is crucial for applications like surveillance and autonomous driving.
• Improves Training Dataset Quality
  Annotating videos with metadata enriches AI training datasets, leading to better understanding and learning outcomes for AI systems.
• Achieves High Precision in AI Learning
  Semantic segmentation classifies each pixel in video frames, making it vital for scenarios requiring detailed environment understanding, such as robotic navigation.
• Enhances Detail Recognition
  Polygon and keypoint annotations provide finer details about objects, improving model accuracy in tasks like facial recognition and gesture detection.

Content Moderation Services

Content moderation services to monitor, review and filter user-generated content to protect brand and user experience.

• Enhance User Engagement
  By promoting positive interactions and reducing toxic behavior, community moderation fosters a secure environment for users.
• Safeguard Brand Reputation
  By monitoring social platforms, we protect your brand from negative exposure due to user-generated content violations.
• Maintain Compliance
  Our web moderation ensures all posted content aligns with established platform guidelines, enhancing user trust.
• Ensure Safe User Experience
  Ongoing monitoring helps rapidly identify and address any content that violates community standards, enhancing platform safety.
• Protect Brand Image
  Ensures that all images shared align with your brand's standards, preventing inappropriate content from appearing publicly.
• Identify Inappropriate Content
  Regular assessments of videos prevent harmful content from being published, maintaining a safe environment.

Live Chat Services

Outsourced live chat services to handle customer inquiries in real time across channels.

• Ensure Constant Availability
  Our chat agents are available 24/7, providing immediate assistance to customer inquiries, ensuring that no potential sales are lost due to unanswered questions.
• Engage Global Customers
  Our team supports up to six languages, enabling effective communication with a diverse customer base and enhancing global engagement.
• Prompt Engagement
  Agents respond immediately to initiated chats, ensuring potential customers receive timely assistance and boosting likelihood of conversion.
• Expert Problem Solving
  Dedicated agents specialize in resolving customer complaints effectively and efficiently, ensuring customer satisfaction and loyalty.
• Maintain Consistent Interactions
  Our chat agents utilize predefined scripts to ensure standardized responses, enhancing customer experience while offering personalized attention.
• Resolve Technical Issues
  Our skilled agents handle a range of technical issues efficiently, ensuring customer concerns are promptly addressed and resolved.

Helpdesk

Helpdesk services for customer support processes and issue resolution.

• Guarantees Round-The-Clock Assistance
  Our helpdesk services are operational 24/7, ensuring that customer inquiries are addressed promptly, boosting customer confidence and loyalty.
• Enhances Customer Satisfaction
  By ensuring streamlined communication and efficient problem-solving, our helpdesk services enhance overall customer satisfaction.
• Streamlines Various Support Processes
  Integrating multiple helpdesk functions allows for efficient service handling, resulting in faster resolution times for customer issues.
• Caters to Diverse Customer Base
  Our multilingual agents provide seamless support across different languages, making it easier for diverse clientele to communicate their needs.
• Informs Decision-Making
  By analyzing support metrics, businesses can make informed decisions on service improvements, enhancing operational efficiency and customer satisfaction over time.

IT Helpdesk

IT helpdesk services for technical support and issue resolution.

• Provide Timely Technical Support
  Our tech support team offers ongoing technical assistance, diagnosing issues quickly and providing solutions to prevent operational disruptions.
• Offer Remote Technical Assistance
  Our remote support services ensure immediate assistance while maintaining high security through encrypted connections for safe and efficient problem resolution.
• Deploy On-Site Assistance
  We provide trained engineers on-site to tackle complex issues that require physical presence, enhancing user experience and operational efficiency.
• Manage Telecom Operations
  We offer effective telecom support that minimizes downtime and ensures reliable communication channels for your business.

Customer Support

Customer support services across channels to improve CSAT and CES.

• Support Multiple Languages
  Available in over 30 languages, ensuring effective communication and service delivery across varied demographics.
• Interact Through Various Channels
  Our services are accessible through several platforms including phone, live chat, and email, allowing customers to reach us in their preferred way.
• Always Available Assistance
  Our customer support team is available 24/7, ensuring that we address customer queries and issues at any time.
• Resolve Technical Queries
  Our dedicated team provides technical assistance, ensuring minimum downtime and swift resolutions for IT-related queries.
• Centralized Support System
  We offer a robust helpdesk solution that ensures efficient tracking and resolution of customer inquiries.
• Engage Customers Instantly
  Our live chat services allow customers to receive immediate assistance, enhancing their experience and satisfaction.
• Maintain Content Integrity
  Our moderators review and manage content to align with community standards, protecting brand image.
• Immediate In-Person Assistance
  We provide on-site support for customers who require hands-on help with products or services, strengthening relationships.

Document Scanning

We facilitate a seamless transition from physical documents to electronic and searchable documents with our document scanning services, securing information management and retrieval.

• Produce Clear Digital Images
  Our scanning technology ensures high-resolution output for various document types, maintaining clarity and detail.
• Ensure Easy Retrieval
  Digitization includes indexing and categorizing documents to facilitate efficient data retrieval.
• Maintain Data Integrity
  We conduct thorough reviews of scanned documents to ensure compliance with client specifications and quality standards.
• Handle Multiple Document Formats
  We support a range of document sizes and formats ensuring comprehensive digitization solutions.
• Enhance Usability
  This allows for transforming scanned documents into editable and searchable formats enhancing data accessibility.
• Minimize Storage Space
  By converting physical documents to digital, we help reduce physical storage needs and improve accessibility.

Digital Archiving

DIGI-TEXX offers comprehensive digital archiving services to organize and preserve scanned documents, ensuring secure and easy access to valuable information while maintaining high standards of data security and quality assurance.

• Facilitates Easy Document Access
  Transforming physical documents into digital assets allows for better retrieval and management, enhancing operational efficiency.
• Preserves Collective Memory
  Helps maintain important historical records, making them available for future generations.
• Optimizes Collections Management
  Ensures collections are well-preserved and easily accessible, enhancing value and usability.
• Ensures Regulatory Compliance
  Provides essential oversight for records management, aligning with industry regulations and enhancing data integrity.

Image Processing

Image processing services to turn images into professional visuals for marketing and e-commerce.

• Transforms Raw Images Into Stunning Visuals
  We optimize images displayed in catalogs and online, adhering to brand guidelines to create visually appealing product representations.
• Streamlines Image Editing Process
  Utilizes efficient workflows to ensure timely delivery of high-quality image outputs, enhancing productivity for marketing and branding needs.
• Elevates Visual Presentation
  Our team provides extensive retouching, including skin smoothing, blemish removal, and background enhancements, ensuring the utmost quality for your images.
• Highlights Product Features Effectively
  Ensures that the product remains the focal point, effectively removing any elements that may detract from its appeal.
• Enhances Clothing Visuals
  This technique showcases the garment’s fit while maintaining an appealing aesthetic for online shoppers.

Photo Editing

Professional photo editing services to adjust color, tone and composition for marketing visuals.

• Enhance Image Clarity
  By removing distracting backgrounds, the focus remains on the product, making it stand out.
• Ensure Brand Consistency
  Editing maintains alignment with brand aesthetics, ensuring all images reflect the brand identity.
• Achieve Visual Consistency
  Uniform colors enhance the overall quality of marketing materials, promoting a polished look.
• Enhance Portrait Quality
  Professional retouching makes portraits more appealing, vital for e-commerce and promotional imagery.
• Highlight Product Shape
  This effect allows customers to view clothing in natural form while focusing on garment details.
• Revive Old Memories
  Restoration brings faded photos back to life, preserving cherished memories with clarity.
• Showcase Elegance
  This highlights jewelry, attracting potential buyers by ensuring clarity and focus.

Photo Retouching

Photo retouching services to enhance details and appearance for product images.

• Perfect Skin Appearance
  With advanced techniques, we enhance skin tone and texture for a flawless look in portraits and advertising.
• Achieve Professional Looks
  Our expert team specializes in high-end retouching techniques to ensure your images reflect the highest standards of fashion photography.
• Enhance Product Appeal
  By refining backgrounds and adjusting lighting, we significantly enhance the visual appeal of your products.
• Highlight Garment Details
  Enhances the display of clothing items by creating a seamless invisible mannequin effect that showcases product fit and texture.
• Revive Old Memories
  Expertly restore and enhance old photos, removing imperfections while maintaining their nostalgic value.