City of Detroit Unclaimed

Reliable public transit service enhancing mobility across Detroit.

Streamline parking payments and services for a hassle-free experience.

Provides essential water and sanitation services ensuring public health and safety.

Offers resources for affordable housing and assistance to Detroit residents.

Enhancing community well-being through accessible parks and recreation programs.

Ensures cleanliness, safety, and efficient mobility for Detroit residents and visitors.

Ensures safety and compliance in buildings via inspections and permitting.

Enhancing civil rights protections and fostering equitable opportunities for all Detroiters.

Handles 25,000 hearings annually to maintain Detroit's quality of life.

Helps Detroit residents access job opportunities and training resources.

Services that manage building permits, inspections, safety enforcement, and administrative hearings to ensure code compliance and adjudicate violations.

Municipal transit operations that provide bus routes, paratransit, schedules, fare management, and real-time vehicle tracking to support urban mobility.

Operational services for street and alley maintenance, solid waste collection, recycling, snow and ice removal, and reporting/response for municipal infrastructure issues.

Water and sewer delivery, sanitary and stormwater management, customer account portals, billing and payment programs, and infrastructure inventory and warranty information.

Management of on- and off-street parking, enforcement, citation processing, mobile payments, and towing fee administration to optimize curb access and compliance.

Programs that connect residents with job opportunities, training, online learning, workshops, and business liaison support to improve employment outcomes.

Initiatives that certify local businesses, manage civil rights compliance, and run empowerment programs to increase access to city contracting and inclusive economic opportunity.

Management of parks, recreation centers, greenways, marinas, golf courses, and organized programming that support community health and public events.

Programs for affordable housing development, housing search and assistance, HUD-related services, and financing initiatives aimed at neighborhood stabilization and revitalization.

Digital citizen-facing portals and payment channels that enable online account management, fee and ticket payments, permit transactions, and remote hearings or service requests.

DDOT Bus Services

The Detroit Department of Transportation (DDOT) provides public transit across the city. This service includes bus routes, schedules, fare information and passes, paratransit, and real-time tracking of buses to support mobility for residents, workers, students, and visitors.

• Access Comprehensive Routes
  Easily find and navigate the extensive network of bus routes essential for city travel.
• Track Buses in Real-Time
  Utilize GPS technology to monitor the location of buses, making travel more efficient.
• Simplified Payment Processes
  Understand various fare options and streamline the fare payment for a hassle-free travel experience.
• Accessible Transport Options
  Ensure mobility options are available for individuals with disabilities, supporting inclusivity.

Parking Tickets and Payments

The Municipal Parking Department manages on- and off-street parking enforcement and provides online payments for parking tickets and towing fees. It also offers a parking app and other online services to streamline parking in Detroit's retail districts.

• Access Convenient Payment Options
  Utilize a user-friendly mobile app along with an online portal to pay parking tickets and manage your parking needs seamlessly.
• Make Quick Payments for Tickets
  Eliminate the hassle of in-person payments by accessing ticket payments online, ensuring timely processing and reduced penalties.
• Easily Settle Towing Fees Online
  Avoid long waits and process your vehicle's towing fees instantly through our online payment system.

Water and Sewerage Department (DWSD) – Water Services

The Detroit Water and Sewerage Department delivers clean water and manages sanitary sewage and stormwater for over 230,000 accounts. It provides a customer portal, EasyPay option, a water service line inventory map, water-savings tips, and information on water and sewer line warranties.

• Manage Account Online
  Easily access your account information, pay bills, and track usage through the user-friendly online portal.
• Pay Bills Easily
  Make timely payments through various methods to avoid service interruptions.
• Protect Your Pipes
  Get coverage for repairs on your water and sewer lines to minimize unexpected costs.
• Locate Service Lines
  Access an interactive map to see where water service lines are situated, helping guide repairs.
• Reduce Water Usage
  Learn effective strategies to conserve water and lower your bills.
• Set Up Automatic Payments
  Simplify your billing by automatically paying your water bill with just a $10 down payment.

Housing and Revitalization Department Programs

HRD provides affordable housing opportunities and resources, including a housing search tool, a helpline for housing assistance, and HUD-related programming information to support Detroit residents.

• Invests $1 Billion
  A substantial investment aimed at reducing homelessness through enhanced affordable housing options.
• Get Housing Assistance
  A dedicated helpline that connects residents with necessary resources and support during housing emergencies.
• Access Housing Listings
  Provides residents with a comprehensive listing of available affordable housing units across the city.
• Access Federal Programs
  Links residents to vital federal programs that assist with housing opportunities and benefits.

Detroit Parks and Recreation

Detroit Parks and Recreation manages parks, recreation centers, golf courses, marinas, and recreation programs, aiming to improve quality of life through accessible green spaces and organized events.

• Utilize Community Recreation Facilities
  Provides safe and inclusive recreation centers for community gatherings, sports, and various activities for residents of all ages.
• Explore City Parks
  Enhances environmental health and recreation through the development of well-maintained parks and greenways across Detroit.
• Enjoy Public Golf Facilities
  Provides quality golf courses for leisure and sportsmanship, accessible to all Detroit residents.
• Get Involved in Community Programs
  Encourages active community participation through programs focused on improving public health and connecting residents with the environment.
• Access Waterfront Activities
  Offers marinas for boating, fishing, and other water activities, enriching community engagement with nature.
• Participate in Organized Events
  Facilitates diverse recreational events, allowing residents to engage in community activities and celebrations.

Department of Public Works (DPW) Services

DPW provides environmental and infrastructure services, including solid waste collection, recycling, street and alley maintenance, snow removal, and permit-related activities.

• Utilize Reliable Waste Services
  Depend on the city's comprehensive waste collection and recycling efforts to promote sustainability.
• Report Road Hazards Immediately
  Notify the DPW about road hazards, such as potholes and damaged signs, to maintain safe travel conditions.
• Ensure Safe Mobility During Winter
  Regular snow and ice removal for safe navigation throughout the city during winter months.
• Pay Permits Quickly Online
  Convenient online payment options for all public works-related permits, simplifying the process for residents.
• Easily Report Dumping Issues
  Inform the city about illegal dumping instantly through our reporting system to keep neighborhoods clean.
• Maintain Clean and Safe Streets
  Ongoing maintenance efforts to ensure all streets and alleys are in good condition for residents.
• Get Clear Collection Instructions
  Learn about the city's curbside collection process and guidelines to ensure proper waste disposal.

Buildings, Safety Engineering and Environmental Department (BSEED)

BSEED oversees building safety, regulations, inspections and environmental safety enforcement. It also handles permit processing and related fees.

• Ensure Compliance
  Provides critical inspections and permit services to ensure all buildings are compliant with safety regulations.
• Protect Public Health
  Enforces safety protocols and environmental standards to protect the health and welfare of the community.
• Pay Fees Easily
  Streamlines the payment process for various BSEED-related fees, facilitating quicker transactions.
• Understand Your Obligations
  Educates property owners about their responsibilities regarding building safety and maintenance.

Civil Rights, Inclusion & Opportunity Department (CRIO)

CRIO enforces civil rights, certifies Detroit businesses, handles civil rights complaints, and hosts events to promote inclusion and opportunity.

• File A Civil Rights Complaint
  Citizens can report civil rights violations, enabling CRIO to investigate and ensure accountability.
• Empower Detroit Businesses
  CRIO provides work opportunities and resources to help Detroit businesses thrive and engage with the community.
• Certify Your Detroit Business
  CRIO offers a streamlined certification process for local businesses, enhancing their credibility and access to city contracts.
• Engage And Inform Citizens
  CRIO organizes events to educate the community on rights and available resources, promoting responsible citizenship.

Department of Appeals and Hearings (DAH)

DAH conducts blight-related hearings and serves as the appeal court for certain city department decisions, including online ticket payment and digital court options.

• Ensures Property Maintenance
  DAH focuses on maintaining standards for property upkeep to reduce blight in Detroit.
• Provides Resolution Options
  Offers a platform for citizens to appeal administrative decisions made by city departments.
• Facilitates Remote Access
  Enables users to attend hearings from their homes or businesses, ensuring safety and convenience.
• Simplifies Ticket Management
  Allows property owners to quickly address blight tickets through an easy online process.

Detroit at Work Platform

Detroit at Work provides job opportunities, training, and resources to Detroit residents, with district business liaison programs and online learning resources to support employment readiness.

• Provides Job Listings Access
  Users can view and apply for various job openings specific to Detroit, aiding in employment growth.
• Enhances Business Connections
  Liaisons assist in aligning workforce needs with local businesses, enhancing employment opportunities.
• Facilitates Customizable Job Searching
  Creating an account allows residents to tailor their job searches and access personalized resources.
• Enables Skill Development
  Interactive online resources help users gain required skills for today's job market.
• Invites Skill Enhancement Participation
  Residents can attend various workshops, enhancing their skills for better job prospects.