CCCrawford & Company logo

Crawford & Company Unclaimed

insurance

www.crawco.com

A global provider of risk-related solutions and claims management, delivering loss adjusting, administration, and advisory services through a worldwide network.

Crawford & Company is a global provider of risk-related solutions and claims management. With a worldwide network and local expertise, Crawford supports clients across industries with loss adjusting, third-party administration, property, casualty and liability services, catastrophe response, cyber risk, forensic accounting, product recall, and related risk-management services. The organization serves carriers, brokers and corporates, delivering end-to-end claims management from first notice of loss to final resolution, leveraging digital tools and a client-first approach to improve outcomes and drive efficiency. The company emphasizes multi-lingual capabilities, diversified regional operations and a focus on major and complex losses, while maintaining a commitment to integrity, expertise and client service.

To deliver world-class risk-related solutions and claims management with local expertise, global standards, and a client-first approach.

What we offer

Loss Adjusting

Service

Streamline Your Claims With Expert Loss Adjusting Services.

www.crawco.com/services/loss-adjusting

Large and Complex Claims Management

Service

Expertly Manage Complex Claims For Optimal Resolution.

www.crawco.com/services/large-and-complex

Third Party Administration

Service

Efficient claims management services tailored to client needs.

www.crawco.com/services/third-party-administration

Managed Repair

Service

Seamlessly coordinate repair services for effective claims management.

www.crawco.com/services/managed-repair

Medical Management

Service

Provides comprehensive medical oversight and management for claims.

www.crawco.com/services/medical-management

Catastrophe Response

Service

Mobilize Rapid Resources For Loss Assessment And Support.

www.crawco.com/services/catastrophe-response

24/7 Claims Intake

Service

Ensure Prompt Claim Processing Anytime for Customers.

www.crawco.com/services/24-7-claims-intake

Auto Claims Management

Service

Streamline Auto Claims Management for Efficient Resolutions.

www.crawco.com/services/auto

Property Claims Management

Service

Streamlined property claims management to expedite recovery and minimize losses.

www.crawco.com/services/property

Environmental Services

Service

Expert Environmental Risk Management and Claims Solutions

www.crawco.com/services/environmental

Forensic Accounting

Service

Expert Analysis and Investigative Support for Financial Disputes.

www.crawco.com/services/forensic-accounting

Forensic Engineering

Service

Provides expert analysis and solutions for complex technical claims.

www.crawco.com/services/forensic-engineering

Workers Compensation

Service

Streamline Your Workers Compensation Claims Handling With Expert Risk Management Services.

www.crawco.com/services/workers-compensation

Market segments

Market size by segment

Growth potential (CAGR)

Claims administration

5.79 Billion USD12.8% CAGR

End-to-end intake, triage, processing and day-to-day claims handling for property, auto and workers compensation portfolios to accelerate settlement and reduce leakage.

Loss adjusting and complex claims management

6 Billion USD12% CAGR

Independent loss adjusting, technical assessment and program oversight for large, complex or high-value claims requiring specialist adjusters and global coordination.

Catastrophe response and emergency field operations

45 Billion USD6.2% CAGR

Rapid mobilization, field loss assessment and incident management after natural or large-scale events to stabilize exposures and support recovery.

Forensic, litigation, and fraud investigation

16.5 Billion USD6.5% CAGR

Fraud and litigation support, forensic accounting, and dispute advisory for investigations, litigation, and regulatory matters.

Managed repair and vendor management

8.5 Billion USD12% CAGR

Coordination of repair, contractor networks and vendor performance to restore assets efficiently and control repair costs.

More information about our offering

Loss Adjusting

Crawford & Company's loss adjusting service assesses and manages losses using expert teams and cutting-edge technology to ensure efficient claim resolutions. This service provides comprehensive management of complex claims, ensuring tailored solutions for each case while combining local expertise with a global network.

  • Access Immediate Support
    Clients can reach out for assistance with claims 24/7, ensuring timely support during critical situations.
  • Navigate Complexities Efficiently
    Crawford's expertise in handling complex claims helps clients navigate through challenging loss situations seamlessly.
  • Leverage Expert Knowledge
    Clients benefit from comprehensive insights and assessments provided by skilled professionals in the field.
  • Enhance Claim Accuracy
    Crawford incorporates cutting-edge technology to provide precise assessments, facilitating more effective resolution of claims.
  • Access Global Resources
    Crawford’s extensive global presence ensures that clients receive localized support tailored to regional requirements.

Large and Complex Claims Management

Crawford & Company's Large and Complex Claims Management service provides comprehensive oversight for intricate loss events, ensuring expert handling from start to finish. This service includes specialized technical teams and ensures efficient claim handling through expert evaluations.

  • Ensures Efficient Claims Handling
    By employing specialized teams, we streamline the claims process, reducing time and enhancing client satisfaction.
  • Provides Complete Oversight
    Clients receive comprehensive support throughout the claims process, reassuring them of our commitment to resolving their issues.
  • Leverages Local Knowledge
    Our teams understand local practices and requirements, ensuring compliance and cultural sensitivity in claims management.

Third Party Administration

Third party administration services for claims handling, provided by Crawford & Company, specializes in managing complex claims with multilingual support and comprehensive data-driven solutions to enhance decision-making and efficiency.

  • Ensures Efficient Claims Processing
    Our comprehensive claims handling ensures efficient management from initial notification to final resolution, reducing client overhead and maximizing satisfaction.
  • Facilitates Global Communication
    Our multilingual capabilities enable effective communication with clients around the globe, ensuring clarity and understanding throughout the claims process.
  • Enhances Decision-Making
    Our data-driven approach enables informed decision-making throughout the claims process, leading to optimized outcomes and resource allocation.
  • Provides Continuous Availability
    Our 24/7 claims intake service ensures that clients can report incidents and seek assistance whenever they need, enhancing responsiveness and client trust.

Managed Repair

Managed repair services to coordinate repair work as part of the claims process. This service ensures efficient and effective handling of repairs, working closely with clients and contractors to restore properties after incidents.

  • Streamline Repair Process
    By managing all repair-related tasks, ensure that clients experience minimal delays and disruptions during the claims process.
  • Ensure Quality Repairs
    Utilizing vetted contractors ensures that repairs meet high standards, enhancing client satisfaction and confidence in the claims process.

Medical Management

Medical management services to support claims with medical oversight and coordination.

  • Ensures Optimal Medical Care
    Our medical oversight guarantees that claimants receive the necessary medical attention they require, promoting quicker recovery and better outcomes.
  • Streamlines Claims Process
    By effectively coordinating with healthcare professionals, we facilitate faster claim resolutions, reducing wait times and enhancing client satisfaction.

Catastrophe Response

Crawford's catastrophe response services are designed to mobilize resources quickly for rapid loss assessment, supporting clients throughout the response and recovery phases following catastrophic events.

  • Provides 24/7 Claim Assistance
    Our 24/7 claims intake service ensures that clients can report claims at any time, facilitating prompt response and support during critical times.
  • Leverages Global Resources Locally
    Crawford combines local insight with global expertise, ensuring that clients benefit from comprehensive support regardless of their location.

24/7 Claims Intake

24/7 claims intake services to receive and route new claims around the clock, ensuring prompt responses to clients across various channels.

  • Submit Claims Anytime
    Our 24/7 service guarantees that customers can report claims whenever needed, enhancing accessibility.

Auto Claims Management

Auto-related claims handling services within Crawford & Company's portfolio, designed to assist clients in efficiently managing automotive claims and ensuring timely resolutions.

  • Manage Claims Efficiently
    Ensures that automotive claims are processed promptly and accurately, reducing the time for clients and enhancing customer satisfaction.

Property Claims Management

Crawford & Company provides property claims handling and loss assessment services, ensuring effective management of claims from initiation to resolution.

  • Assess Damage Effectively
    Expert adjusters carry out thorough evaluations of the impact on properties to determine the extent of damages and necessary repairs.

Environmental Services

Environmental claims and risk management services tailored to address complex environmental issues and mitigate risks. Crawford & Company provides the expertise and resources necessary for effective environmental management in various industries.

  • Identify Risks Early
    Utilize advanced evaluation methods to pinpoint potential environmental hazards before they escalate into claims, ensuring proactive risk management.

Forensic Accounting

Forensic accounting services provide expert financial analysis and investigative support for claims and disputes. Our services are designed to help clients understand financial aspects of cases, trace assets, and identify fraud risks.

  • Detects and Analyzes Fraud
    Our team specializes in uncovering discrepancies and fraudulent activities through detailed analyses of financial records, ensuring accurate assessments of fraudulent claims and minimizing risks.

Forensic Engineering

Forensic engineering services to analyze and resolve loss-related technical issues through expert investigation and detailed reporting.

  • Identify Causes of Loss
    Utilizes advanced techniques and methodologies to determine the root causes of loss, ensuring precise and accurate outcomes.

Workers Compensation

Crawford provides comprehensive workers compensation claims handling and risk management services, ensuring effective support for employers and employees throughout the claims process.

  • Streamline Claims Process
    Our dedicated team ensures a smooth claims process, minimizing delays and enhancing the overall experience for clients.

References

Methodology and sourcing behind the figures shown above.

Claims administration

Primary estimate based on Fortune Business Insights’ global "claims management" market (which explicitly includes property & casualty claims) reporting a 2025 valuation of USD 5.79B and a 12.8% CAGR (2026–2034). Healthcare-focused sources in the results report larger absolute market figures but lower CAGRs (≈5–6%), providing context that healthcare claims form a sizable subsegment. I used Fortune as the primary source because it covers claims management across types including property, auto and workers’ compensation, and cited additional healthcare reports for context and sensitivity of growth assumptions.

Loss adjusting and complex claims management

Estimated using published claims/claims-management market figures as bounding references and applying a narrowing to the niche of independent loss adjusting and complex/high-value claims (specialist adjusters, global coordination). Fortune Business Insights reports the broader global claims management market at USD 5.79 billion in 2025 with a projected CAGR ~12.8%—this aligns with digital/claims management growth trajectories. Credence Research reports a much larger insurance claims services market (USD 176.23 billion in 2023), showing the wider addressable activity around claims; Market Research Future reports healthcare-claims-management at ~USD 6.57 billion (2024) with a lower CAGR for healthcare-only. Given that independent loss adjusting and complex claims management is a specialist subset (professional services, program oversight, forensic/technical assessment) of these broader markets, a conservative global market size estimate is ~USD 6.0 billion today with growth potential roughly in line with claims-management/digital-claims CAGRs (around 12% annual growth) driven by rising claim severity, catastrophe/cyber frequency, and outsourcing/digitization of complex claims.

Catastrophe response and emergency field operations

Estimates use multiple industry reports for the broader incident/disaster management market as anchors. Global incident & emergency management is reported at ~USD 138–142B (2024–2025) and disaster-management ~USD 102B (2025). U.S. emergency management services (services-heavy, field operations oriented) is ~US$43.3B (2026). Catastrophe response and emergency field operations are a narrower subset (field mobilization, loss assessment, first-responder tools and services). Conservatively allocating approximately 30–35% of the broader incident/disaster market to field operations yields an estimated global segment size near USD 45B. Growth potential is aligned with reported market CAGRs for the broader markets (about 6.0–6.3%), so a 6.2% CAGR is used as the segment’s expected growth rate.

Forensic, litigation, and fraud investigation

Search results show multiple segment-level market estimates (forensic accounting, forensic litigation support/services) with 2024–2026 values ranging roughly USD 3.8B–18.9B and CAGRs of ~3.9%–7.0%. Several reports (BusinessResearchInsights, Credence, Zion, Fortune) cluster around mid-single-digit CAGRs (~6–7%). To represent the combined market for forensic, litigation, and fraud investigation (overlapping scopes across forensic accounting, litigation support, digital forensics), I synthesized a midpoint market size of about USD 16.5B and a consensus growth potential of ~6.5% CAGR, reflecting the larger published estimates and common CAGR range across sources.

Managed repair and vendor management

Estimates based on overlap of field service management (FSM) and vendor/vendor-risk management markets in the search results. FSM (repair coordination) is ~USD 5.1B (2025) with ~12.5% CAGR; vendor/vendor-risk and vendor management systems markets range USD ~11–14.5B (2025–2026) with CAGRs ~10–15%. Managed repair + vendor management is a subset of these combined categories; I sized it between FSM and the broader vendor-management pools and used the midpoint of reported CAGRs (≈10–13%) to set a 12% growth potential.

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