Crawford & Company Unclaimed
A global provider of risk-related solutions and claims management, delivering loss adjusting, administration, and advisory services through a worldwide network.
Crawford & Company is a global provider of risk-related solutions and claims management. With a worldwide network and local expertise, Crawford supports clients across industries with loss adjusting, third-party administration, property, casualty and liability services, catastrophe response, cyber risk, forensic accounting, product recall, and related risk-management services. The organization serves carriers, brokers and corporates, delivering end-to-end claims management from first notice of loss to final resolution, leveraging digital tools and a client-first approach to improve outcomes and drive efficiency. The company emphasizes multi-lingual capabilities, diversified regional operations and a focus on major and complex losses, while maintaining a commitment to integrity, expertise and client service.
To deliver world-class risk-related solutions and claims management with local expertise, global standards, and a client-first approach.
What we offer
Loss Adjusting
Streamline Your Claims With Expert Loss Adjusting Services.
www.crawco.com/services/loss-adjustingLarge and Complex Claims Management
Expertly Manage Complex Claims For Optimal Resolution.
www.crawco.com/services/large-and-complexThird Party Administration
Efficient claims management services tailored to client needs.
www.crawco.com/services/third-party-administrationManaged Repair
Seamlessly coordinate repair services for effective claims management.
www.crawco.com/services/managed-repairMedical Management
Provides comprehensive medical oversight and management for claims.
www.crawco.com/services/medical-managementCatastrophe Response
Mobilize Rapid Resources For Loss Assessment And Support.
www.crawco.com/services/catastrophe-response24/7 Claims Intake
Ensure Prompt Claim Processing Anytime for Customers.
www.crawco.com/services/24-7-claims-intakeAuto Claims Management
Streamline Auto Claims Management for Efficient Resolutions.
www.crawco.com/services/autoProperty Claims Management
Streamlined property claims management to expedite recovery and minimize losses.
www.crawco.com/services/propertyEnvironmental Services
Expert Environmental Risk Management and Claims Solutions
www.crawco.com/services/environmentalForensic Accounting
Expert Analysis and Investigative Support for Financial Disputes.
www.crawco.com/services/forensic-accountingForensic Engineering
Provides expert analysis and solutions for complex technical claims.
www.crawco.com/services/forensic-engineeringWorkers Compensation
Streamline Your Workers Compensation Claims Handling With Expert Risk Management Services.
www.crawco.com/services/workers-compensationMarket segments
Market size by segment
Growth potential (CAGR)
Claims administration
End-to-end intake, triage, processing and day-to-day claims handling for property, auto and workers compensation portfolios to accelerate settlement and reduce leakage.
Loss adjusting and complex claims management
Independent loss adjusting, technical assessment and program oversight for large, complex or high-value claims requiring specialist adjusters and global coordination.
Catastrophe response and emergency field operations
Rapid mobilization, field loss assessment and incident management after natural or large-scale events to stabilize exposures and support recovery.
Forensic, litigation, and fraud investigation
Fraud and litigation support, forensic accounting, and dispute advisory for investigations, litigation, and regulatory matters.
Managed repair and vendor management
Coordination of repair, contractor networks and vendor performance to restore assets efficiently and control repair costs.
More information about our offering
Loss Adjusting
Crawford & Company's loss adjusting service assesses and manages losses using expert teams and cutting-edge technology to ensure efficient claim resolutions. This service provides comprehensive management of complex claims, ensuring tailored solutions for each case while combining local expertise with a global network.
- Access Immediate SupportClients can reach out for assistance with claims 24/7, ensuring timely support during critical situations.
- Navigate Complexities EfficientlyCrawford's expertise in handling complex claims helps clients navigate through challenging loss situations seamlessly.
- Leverage Expert KnowledgeClients benefit from comprehensive insights and assessments provided by skilled professionals in the field.
- Enhance Claim AccuracyCrawford incorporates cutting-edge technology to provide precise assessments, facilitating more effective resolution of claims.
- Access Global ResourcesCrawford’s extensive global presence ensures that clients receive localized support tailored to regional requirements.
Large and Complex Claims Management
Crawford & Company's Large and Complex Claims Management service provides comprehensive oversight for intricate loss events, ensuring expert handling from start to finish. This service includes specialized technical teams and ensures efficient claim handling through expert evaluations.
- Ensures Efficient Claims HandlingBy employing specialized teams, we streamline the claims process, reducing time and enhancing client satisfaction.
- Provides Complete OversightClients receive comprehensive support throughout the claims process, reassuring them of our commitment to resolving their issues.
- Leverages Local KnowledgeOur teams understand local practices and requirements, ensuring compliance and cultural sensitivity in claims management.
Third Party Administration
Third party administration services for claims handling, provided by Crawford & Company, specializes in managing complex claims with multilingual support and comprehensive data-driven solutions to enhance decision-making and efficiency.
- Ensures Efficient Claims ProcessingOur comprehensive claims handling ensures efficient management from initial notification to final resolution, reducing client overhead and maximizing satisfaction.
- Facilitates Global CommunicationOur multilingual capabilities enable effective communication with clients around the globe, ensuring clarity and understanding throughout the claims process.
- Enhances Decision-MakingOur data-driven approach enables informed decision-making throughout the claims process, leading to optimized outcomes and resource allocation.
- Provides Continuous AvailabilityOur 24/7 claims intake service ensures that clients can report incidents and seek assistance whenever they need, enhancing responsiveness and client trust.
Managed Repair
Managed repair services to coordinate repair work as part of the claims process. This service ensures efficient and effective handling of repairs, working closely with clients and contractors to restore properties after incidents.
- Streamline Repair ProcessBy managing all repair-related tasks, ensure that clients experience minimal delays and disruptions during the claims process.
- Ensure Quality RepairsUtilizing vetted contractors ensures that repairs meet high standards, enhancing client satisfaction and confidence in the claims process.
Medical Management
Medical management services to support claims with medical oversight and coordination.
- Ensures Optimal Medical CareOur medical oversight guarantees that claimants receive the necessary medical attention they require, promoting quicker recovery and better outcomes.
- Streamlines Claims ProcessBy effectively coordinating with healthcare professionals, we facilitate faster claim resolutions, reducing wait times and enhancing client satisfaction.
Catastrophe Response
Crawford's catastrophe response services are designed to mobilize resources quickly for rapid loss assessment, supporting clients throughout the response and recovery phases following catastrophic events.
- Provides 24/7 Claim AssistanceOur 24/7 claims intake service ensures that clients can report claims at any time, facilitating prompt response and support during critical times.
- Leverages Global Resources LocallyCrawford combines local insight with global expertise, ensuring that clients benefit from comprehensive support regardless of their location.
24/7 Claims Intake
24/7 claims intake services to receive and route new claims around the clock, ensuring prompt responses to clients across various channels.
- Submit Claims AnytimeOur 24/7 service guarantees that customers can report claims whenever needed, enhancing accessibility.
Auto Claims Management
Auto-related claims handling services within Crawford & Company's portfolio, designed to assist clients in efficiently managing automotive claims and ensuring timely resolutions.
- Manage Claims EfficientlyEnsures that automotive claims are processed promptly and accurately, reducing the time for clients and enhancing customer satisfaction.
Property Claims Management
Crawford & Company provides property claims handling and loss assessment services, ensuring effective management of claims from initiation to resolution.
- Assess Damage EffectivelyExpert adjusters carry out thorough evaluations of the impact on properties to determine the extent of damages and necessary repairs.
Environmental Services
Environmental claims and risk management services tailored to address complex environmental issues and mitigate risks. Crawford & Company provides the expertise and resources necessary for effective environmental management in various industries.
- Identify Risks EarlyUtilize advanced evaluation methods to pinpoint potential environmental hazards before they escalate into claims, ensuring proactive risk management.
Forensic Accounting
Forensic accounting services provide expert financial analysis and investigative support for claims and disputes. Our services are designed to help clients understand financial aspects of cases, trace assets, and identify fraud risks.
- Detects and Analyzes FraudOur team specializes in uncovering discrepancies and fraudulent activities through detailed analyses of financial records, ensuring accurate assessments of fraudulent claims and minimizing risks.
Forensic Engineering
Forensic engineering services to analyze and resolve loss-related technical issues through expert investigation and detailed reporting.
- Identify Causes of LossUtilizes advanced techniques and methodologies to determine the root causes of loss, ensuring precise and accurate outcomes.
Workers Compensation
Crawford provides comprehensive workers compensation claims handling and risk management services, ensuring effective support for employers and employees throughout the claims process.
- Streamline Claims ProcessOur dedicated team ensures a smooth claims process, minimizing delays and enhancing the overall experience for clients.
References
Methodology and sourcing behind the figures shown above.
Claims administration
Primary estimate based on Fortune Business Insights’ global "claims management" market (which explicitly includes property & casualty claims) reporting a 2025 valuation of USD 5.79B and a 12.8% CAGR (2026–2034). Healthcare-focused sources in the results report larger absolute market figures but lower CAGRs (≈5–6%), providing context that healthcare claims form a sizable subsegment. I used Fortune as the primary source because it covers claims management across types including property, auto and workers’ compensation, and cited additional healthcare reports for context and sensitivity of growth assumptions.
- The global claims management market size was valued at USD 5.79 billion in 2025 and CAGR of 12.80%.
- 2024 Market Size $6.57 Billion; CAGR (2025 - 2035) 5.62%.
- The market, valued at USD 14 Billion in 2023, is anticipated to surpass USD 22.6 Billion by 2032 (CAGR 5.6%).
- The healthcare claims management market is expected to expand at a CAGR of ~5% during the forecast period.
- The Insurance Claims Management System market is anticipated to grow annually by 10.8% (CAGR 2026 - 2033).
Loss adjusting and complex claims management
Estimated using published claims/claims-management market figures as bounding references and applying a narrowing to the niche of independent loss adjusting and complex/high-value claims (specialist adjusters, global coordination). Fortune Business Insights reports the broader global claims management market at USD 5.79 billion in 2025 with a projected CAGR ~12.8%—this aligns with digital/claims management growth trajectories. Credence Research reports a much larger insurance claims services market (USD 176.23 billion in 2023), showing the wider addressable activity around claims; Market Research Future reports healthcare-claims-management at ~USD 6.57 billion (2024) with a lower CAGR for healthcare-only. Given that independent loss adjusting and complex claims management is a specialist subset (professional services, program oversight, forensic/technical assessment) of these broader markets, a conservative global market size estimate is ~USD 6.0 billion today with growth potential roughly in line with claims-management/digital-claims CAGRs (around 12% annual growth) driven by rising claim severity, catastrophe/cyber frequency, and outsourcing/digitization of complex claims.
- "The global claims management market size was valued at USD 5.79 billion in 2025"
- "Insurance Claims Services Market Size 2023 USD 176,227.68 Million"
- "Healthcare Claims Management Market was estimated at 6.57 USD Billion in 2024"
- "expected to grow at a CAGR of 11.9% during the forecasted period from 2026 to 2033"
Catastrophe response and emergency field operations
Estimates use multiple industry reports for the broader incident/disaster management market as anchors. Global incident & emergency management is reported at ~USD 138–142B (2024–2025) and disaster-management ~USD 102B (2025). U.S. emergency management services (services-heavy, field operations oriented) is ~US$43.3B (2026). Catastrophe response and emergency field operations are a narrower subset (field mobilization, loss assessment, first-responder tools and services). Conservatively allocating approximately 30–35% of the broader incident/disaster market to field operations yields an estimated global segment size near USD 45B. Growth potential is aligned with reported market CAGRs for the broader markets (about 6.0–6.3%), so a 6.2% CAGR is used as the segment’s expected growth rate.
- The global incident and emergency management market size was valued at USD 141.79 billion in 2025.
- projected to grow from USD 137.45 billion in 2024 to USD 196.20 billion by 2030 at a CAGR of 6.1%.
- U.S. Emergency Management Services market size was valued at US$ 43.3 billion in 2026.
- The global disaster management market size was estimated at USD 101.62 billion in 2025.
Forensic, litigation, and fraud investigation
Search results show multiple segment-level market estimates (forensic accounting, forensic litigation support/services) with 2024–2026 values ranging roughly USD 3.8B–18.9B and CAGRs of ~3.9%–7.0%. Several reports (BusinessResearchInsights, Credence, Zion, Fortune) cluster around mid-single-digit CAGRs (~6–7%). To represent the combined market for forensic, litigation, and fraud investigation (overlapping scopes across forensic accounting, litigation support, digital forensics), I synthesized a midpoint market size of about USD 16.5B and a consensus growth potential of ~6.5% CAGR, reflecting the larger published estimates and common CAGR range across sources.
- The global forensic accounting market size was valued at USD 7.71 billion in 2025; CAGR of 7.02% during the forecast period.
- The global forensic litigation support service market is value at USD 17.24 Billion in 2026... expanding at a CAGR of 6.5% from 2026 to 2035.
- The forensic accounting services market is projected to grow from USD 16523 million in 2024 to USD 31015.94 million by 2032, with a CAGR of 6.5%.
- The global forensic accounting services market size was worth around USD 18.85 Billion in 2024 and is predicted to grow with a CAGR of roughly 6.89%.
- The Forensic Litigation Service Market was valued at USD 3.84 Billion in 2025 and is projected to grow to USD 6.5 Billion by 2035, at a CAGR of 5.4%.
Managed repair and vendor management
Estimates based on overlap of field service management (FSM) and vendor/vendor-risk management markets in the search results. FSM (repair coordination) is ~USD 5.1B (2025) with ~12.5% CAGR; vendor/vendor-risk and vendor management systems markets range USD ~11–14.5B (2025–2026) with CAGRs ~10–15%. Managed repair + vendor management is a subset of these combined categories; I sized it between FSM and the broader vendor-management pools and used the midpoint of reported CAGRs (≈10–13%) to set a 12% growth potential.
- FSM market USD 5.10 billion in 2025 to USD 9.17 billion by 2030, CAGR 12.5%.
- The global vendor risk management market size was valued at USD 12.5 billion in 2025.
- Vendor Risk Management Market reached an estimated USD 14.52 billion in 2025; CAGR (2025-2035) 11.0%.
- Global Vendor Management Systems Market valued at USD 11.51 Bn in 2026; CAGR 10.5%.
- The global vendor management software market is valued at USD 5.7 billion in 2024; expected CAGR 12.5%.
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