COS Systems

Automate fiber network operations with full visibility from order to payment.

Streamlines wholesale operations and billing for multi-provider broadband networks.

Enhance broadband service delivery through collaborative infrastructure and automated provisioning.

COS Business Engine

COS Business Engine is a cloud-hosted end-to-end BSS/OSS platform for fiber networks. It unifies customer portal, marketplace, provisioning, billing, and reporting in one scalable system and supports ISP, wholesale, and open-access models. With an API-first architecture, it enables easy integration with external systems and data sources, providing a single source of truth for addresses, services, and lifecycle status, automating the full customer journey from demand signals to activated services. It enables self-service experiences for subscribers and service providers, multi-market governance, and comprehensive dashboards for operations and revenue.

• Integrate Seamlessly.
  COS Business Engine's API connections allow for smooth interactions with various platforms, enhancing operational efficiency and data synchronization.
• Ensure Accurate Billing.
  Eliminate billing disputes by linking invoices to actual service activations and maintaining clear billing specifications.
• Maintain Data Quality.
  The robust framework ensures all operational data is accurate and reliable, supporting better decision-making.
• Automate Workflows.
  Minimize manual steps by linking order processing to provisioning actions, enabling efficient service activation.
• Scale Operations Easily.
  Manage multiple service offerings seamlessly, catering to varied customer bases while maintaining operational control.
• Enable Diverse Models.
  Facilitate open access and wholesale models, promoting service diversity on shared infrastructure.
• Enhance User Experience.
  Empower customers with the tools to manage their services directly, leading to improved satisfaction and engagement.
• Streamline Activation.
  Reduce delays in service activations with automated provisions that require little human input.
• Streamline Scheduling And Dispatch
  Efficiently manage field operations by automating scheduling and dispatching based on technician availability and skills.
• Ensure Right Tech For The Job
  Automated assignment of jobs ensures that the most qualified technician is dispatched, improving first-time fix rates.
• Reduce Travel Time
  Providing technicians with the most efficient routes helps maximize work hours and reduce operational costs.
• Streamline Operations
  Reduce manual intervention through automated processes that connect all aspects of field service management.
• Enhance Field Efficiency
  Technicians have instant access to essential information and can log job completion within the app.
• Empower Customers To Schedule
  Allows customers to select suitable appointment times, increasing satisfaction and reducing churn.
• Seamless Coordination
  Facilitates collaboration with subcontractors for efficient project execution and oversight.
• Flexible Deployment Options
  COS FSM can be used separately or combined with COS Business Engine for a comprehensive solution from order to billing.

COS Wholesale Engine

COS Wholesale Engine enables wholesale and open access operations for multi-provider networks. It supports wholesale billing and settlements, governance across providers, and management of marketplaces and pricing while integrating with COS Business Engine.

• Govern Multi-ISP Marketplaces
  Ensures coordinated operations among various service providers in a unified marketplace, simplifying the management of multiple offerings.
• Support Open Access Operations
  Facilitates the use of shared infrastructure for multiple service providers to improve scalability and reduce costs.
• Automate Wholesale Billing
  Generates accurate billing specifications directly from active service data, minimizing disputes and optimizing revenue collection.
• Streamline Provider Onboarding
  Simplifies the process of adding new service providers to the network, ensuring swift integration and compatibility.
• Activate Services Automatically
  Reduces operational burdens and speeds up service delivery through automated provisioning processes.
• Efficiently Handle Network Issues
  Facilitates collaboration between network operators and ISPs to resolve disruptions quickly and maintain service quality.

Open Access Networks

Open Access Networks enables multiple service providers to operate on shared infrastructure, with governance, automated provisioning, and a marketplace-like buyflow within a single operator framework.

• Facilitates Provider Collaboration
  Enables efficient management of service orders and governance, fostering an interoperable ecosystem.
• Streamlines Service Delivery
  Provides a seamless experience for subscribers, rapidly activating services with minimal delay.
• Standardizes Service Ordering
  Ensures consistent service purchasing across multiple providers, enhancing customer experience and engagement.
• Automates Operations
  Reduces operational overhead and accelerates service deployment with integrated automated workflows.
• Enhances Provider Offerings
  Allows service providers to compete effectively while ensuring consumer choice and satisfaction.
• Maximizes Revenue Potential
  Enhances competitive positioning by enabling tailored pricing for different market segments.