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Copper CRM, Inc.

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CRMwww.copper.comUpdated

Copper helps teams manage customer relationships from email with a Gmail-centric, enterprise-grade CRM that centralizes data and streamlines collaboration across departments.

Overview

Copper CRM, Inc. provides a cloud-based customer relationship management platform designed to help teams centralize customer data, collaborate across sales, marketing, and operations, and accelerate growth. The company emphasizes deep integration with widely used productivity tools and email workflows, enabling users to capture interactions, manage contacts and deals, automate tasks, generate reports, and connect with other apps. Copper serves a wide range of industries including agencies, consulting, media, financial services, corporate development, and construction, focusing on reducing manual data entry and creating a single source of truth for customer relationships. It is marketed as quick to adopt, easy to use, and scalable for growing teams, with broad integration options across devices.

Mission statement

To empower organizations to build stronger customer relationships by providing a centralized, easy-to-use CRM platform that enhances collaboration, automates routine work, and delivers clear insights.

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What we offer

Copper CRM

Streamline your customer relationships and enhance collaboration with a deeply integrated CRM solution.

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Market segments

Market size by segment

Growth potential (CAGR)

Sales force automation

12 Billion USD9% CAGR

Capabilities to automate sales tasks, track activities and opportunities, manage visual pipelines, and enforce follow-ups to accelerate deal closure.

Products: Copper CRM

Google Workspace CRM

1.1 Billion USD9% CAGR

CRM functionality embedded within Google Workspace (Gmail, Calendar, Drive) to capture interactions, organize contacts, and surface customer context inside productivity workflows.

Products: Copper CRM

CRM for small and midsize businesses

15 Billion USD8.5% CAGR

Centralized contact and account management, mobile access, team collaboration, and simple dashboards designed for SMB sales teams seeking a low‑maintenance, scalable CRM.

Products: Copper CRM

Professional services automation

14.5 Billion USD11.7% CAGR

Capabilities to plan, deliver, and monetize managed and professional IT services, including ticketing, project management, resource scheduling, and service delivery workflows.

Products: Copper CRM

More information about our offering

Copper CRM

Copper CRM is a cloud-based customer relationship management platform that centralizes contacts, deals, projects and emails in one place. It integrates deeply with Google Workspace and a wide range of apps, enabling teams to capture interactions, automate tasks, manage pipelines, and generate reports across sales, marketing, and operations. Designed for rapid adoption and scalable growth, Copper serves agencies, consulting, media, financial services, corporate development, and construction, reducing manual data entry and delivering a single source of truth for customer relationships across devices.

  • Centralize Contacts Effortlessly
    Keep all your relationships organized and accessible from a single interface.
  • Leverage Google Workspace Integration
    Effortlessly manage your customer relationships within your existing Google applications.
  • Extend Workflows Seamlessly
    Integrate Copper with numerous tools to enhance productivity and workflow efficiency.
  • Automate Email Campaigns
    Enhance your outreach efforts by creating automated email workflows tailored to client interactions.
  • Monitor Performance with Reports
    Generate custom reports to analyze business metrics and make informed decisions.
  • Track Deals Effectively
    Manage your sales process comprehensively by monitoring the progress of deals through customized pipelines.
  • Manage Projects Efficiently
    Ensure your projects progress smoothly through tailored workflow management tools.
  • Automate Repetitive Tasks
    Streamline your daily operations by automating tasks and notifications.
  • Stay Connected Anywhere
    Access your CRM and manage tasks from your mobile device, ensuring you're always in touch with your business.

Sources

Methodology and sourcing behind the figures and links shown above.

Sales force automation

Estimate based on multiple market-research reports in the search results. Market Research Future and Persistence Market Research report mid‑2020s market values around $12–12.5B and forecast CAGRs ~9% (2025–2035 / 2026–2033). Strategic Market Research shows a lower 2024 base ($9.3B) and higher CAGR (11.2%); I weighted the larger-sample industry reports (MRFR, Persistence) to arrive at ~$12.0B and ~9.0% CAGR.

Google Workspace CRM

Using Intel Market Research’s Google Workspace Office Tool market valuation (USD 8.95B in 2025) as the top-level addressable market and Business Research Insights’ developer-tools submarket (≈USD 0.22B in 2024), I estimate embedded CRM functionality (native workflows, Gmail/Calendar integrations, Marketplace CRM apps and related developer tooling) represents roughly 10–15% of the Workspace office-tools revenue. Applying a 12% share to the USD 8.95B Office Tool market (plus recognition of the developer-tool revenue) yields ~USD 1.1B. Growth potential is aligned with Workspace tool growth (Intel: ~8.7% CAGR) and faster uptake for CRM integrations, so a ~9% CAGR is used as a reasonable market-growth estimate for the CRM-in-Workspace subsegment.

CRM for small and midsize businesses

Search results show multiple market reports for the small‑business CRM segment with consistent CAGR estimates (~8.2–8.5%) but varying 2024–2026 size estimates (USD 10.5B–19.9B). I reconciled the divergence by using the reported lower and higher values as bounds and selecting a midpoint (~USD 15.0B) as a current (2025/2026) market‑size estimate. The growth potential is set to 8.5% CAGR, supported by multiple sources projecting ~8.5% through the 2026–2035 period.

Professional services automation

Multiple industry reports place the professional services automation (PSA) software market at roughly USD 13–15B in 2024–2026 with projected expansion through the 2030s. I selected a 2025/2026 midpoint estimate (~USD 14.5B) and a conservative growth potential (CAGR ~11.7%), reflecting the consensus range across Persistence, Polaris and Fortune Business Insights.

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