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Elastic Inc

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CRMclose.comAustin, Texas, United StatesUpdated

Elastic Inc provides a cloud-based CRM that helps sales teams manage leads, automate workflows, and coordinate multi-channel outreach to drive revenue.

Overview

Elastic Inc operates a cloud-based CRM platform designed for sales teams and organizations seeking to close more deals. The company provides a multi-channel system that unifies email, calls, SMS, and forms with automation workflows and robust lead and pipeline management. The platform emphasizes transparency, collaboration, and data-driven decision-making through reporting and an ecosystem of integrations. Elastic Inc serves organizations of various sizes, from startups to established teams, helping them optimize outreach, coordinate activities, and scale revenue operations. The company also offers resources, partner programs, and an API-friendly platform to support developers and system integrators.

Mission statement

Elastic Inc's mission is to empower businesses to close more deals by providing a flexible, cloud-based CRM that unifies communications, automation, and data insights for sales teams and partners.

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What we offer

Close CRM

Unify your sales communication and automate workflows to close deals faster with Close CRM.

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Market segments

Market size by segment

Growth potential (CAGR)

Sales CRM

30 Billion USD12% CAGR

Core customer relationship management for sales teams to manage contacts, leads, deals, pipelines, activity logging, native forms, and forecasting.

Products: Close CRM

Sales engagement

9.6 Billion USD14% CAGR

Platforms that orchestrate multi‑channel outbound and inbound outreach (email, calls, SMS), sequences, and dialing to increase rep productivity and response rates.

Products: Close CRM

Sales force automation

12 Billion USD9% CAGR

Automation of repetitive sales tasks and workflows including power dialing, activity logging, lead routing, and sequence automation to accelerate deal cycles.

Products: Close CRM

Revenue operations

6.27 Billion USD16.6% CAGR

Capabilities for cross‑functional reporting, forecasting, integrations and API access to align sales, marketing, and operations around revenue metrics and processes.

Products: Close CRM

More information about our offering

Close CRM

Close CRM is a cloud-based platform designed for sales teams to unify multi-channel outreach and automate workflows. It provides lead and pipeline management, email, calls, and SMS in one inbox, a built-in power dialer, native forms, and comprehensive reporting. The platform integrates with 100+ apps and includes Chloe AI agent for AI-assisted workflows.

  • Enhances User Productivity
    The Chloe AI agent automates tasks and provides intelligent insights, improving efficiency and decision-making capabilities for sales teams.
  • Streamlines Communication
    Consolidates multiple communication channels, enabling sales teams to efficiently engage leads without switching tools.
  • Visibility into Sales Pipeline
    Offers comprehensive tracking of leads and their status through different stages, enhancing decision-making and strategy.
  • Automates Sales Processes
    Empowers sales teams to focus on closing deals by automating follow-ups, reminders, and other repetitive tasks.
  • Increases Calling Efficiency
    Enhances calling efficiency with automatic logging and faster dialing, reducing time spent on administrative tasks.
  • Drives Data-Informed Decisions
    Empowers teams with insights from comprehensive reporting tools, improving sales strategies and tracking performance.
  • Facilitates Lead Capture
    Enables instantaneous capture of leads with forms that integrate directly into the platform, boosting response times.
  • Expands CRM Capabilities
    Connects with various applications, enhancing functionality and streamlining workflows across different tools.
  • Enhances Team Alignment
    Provides tools for coaching and collaboration, fostering a cohesive sales approach and sharing of best practices.

Sources

Methodology and sourcing behind the figures and links shown above.

Sales CRM

Search results show global CRM/CRM-software market estimates ranging from ~$46B (CRM software, 2024) to ~$113B (CRM market, 2025) with reported CAGRs ~11.5–12.9%. Sales CRM (sales automation, pipeline, forecasting) is a major CRM software application. Assuming sales-focused CRM comprises roughly 25–35% of CRM software spend, a mid-point estimate for global Sales CRM is about $30B. Growth potential aligns with overall CRM software CAGR (market reports 11.5–12.9%); Sales CRM may track slightly above average due to AI-driven sales automation, so ~12% CAGR is reasonable.

Sales engagement

Primary sources in the provided results converge on a ~USD 9–9.6 billion current market size for sales engagement platforms and forecast mid-teens CAGRs. Fact.MR reports a 2024 base value of US$9.6B and a 14% CAGR to 2034; ResearchAndMarkets and Persistence Market Research provide similar 2024/2026 base values (~US$9–9.2B) and CAGRs in the mid-teens (≈15–16%). One vendor (MarketResearchFuture) is an outlier with a much larger 2024 figure and a very high CAGR; because multiple independent reports align around ~US$9–10B and mid‑teens CAGR, the estimate uses Fact.MR’s 2024 base (US$9.6B) and its 14% CAGR as the representative values.

Sales force automation

Consensus from multiple market reports places the global sales force automation market at roughly $9–12.5 billion in the mid-2020s. MarketResearchFuture and PersistenceMarketResearch report ~USD 12B (2024/2026) and project growth at ~9% CAGR; StrategicMarketResearch shows a lower 2024 base (~USD 9.3B) with a higher short-term CAGR. I select a conservative midpoint market size of USD 12.0 billion and a growth potential of ~9.0% CAGR based on the dominant estimates in the provided sources.

Revenue operations

Primary estimate based on Fact.MR’s Revenue Operations market report which provides a broad market valuation and forecast (USD 6,268.5 million in 2026 with a 16.6% CAGR to 2036). A secondary source (Business Research Insights) reports a narrower “Revenue Operations Service” submarket at USD 0.3 billion in 2026 with a 14.9% CAGR to 2035; this appears to reflect a smaller services-only segment rather than the full market.

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